United India Insurance Company [UIIC] Complaints & Reviews

Dear sir,
Scup cert no, s. C[protected]

I have submitted my mediclaim, claim form on 18 07 2018 for rs. 63, 956.

I had sent my log book for the same on 27 08 2018 on a letter asking for it.
But since then i have neither got an acknowledgement for it nor the updation of the status of the claim.

I have sent two mails asking for an acknowledgement. My mail id is p. [protected]@gmail.com. Kindly acknowledge the mail and update me on the claim status.

Regards
P. Muthu samy

I have bought online four wheeler policy through online for my swift dzire ldi kl01ay2895. The policy number is[protected]. Latter i purchased a new car and i am eligible for 50% no claim bonus for my old car with policy number[protected]. I need a no claim certificate to submit before the dealer of new car in order to get benefits of a discount of no claim bonus. I have contacted to the customer care united india insurance - number shows on the policy document. He asked me to send mail to his uii email i. D with all documents regarding sale letter and other papers to rto to the new vehicle. I have done everything he said. But no response has been initiated yet.

The email i. D of customer care executive is [protected]@uiic.co.in

The contact number is [protected]-amit

Please do the needful to get my no claim bonus certificate.
My email id is [protected]@gmail.com
Contact number is [protected] or [protected]
Customer name is selma salim
Sana villa, onamthuruth, athirampuzha p. O, kottayam - 686560

Regarding. File no 19rboiuij2247

In connection with the above file insurance company had deducted my two payments of rs1000/-and rs500/- for want of original receipts. And also rs15000/-, starting that maximum has been paid.
All originals in regard to payments of rs1000/ and rs 500/- sent as received from the hospital latter on, and delivered in their office on 28/07/2018, and also requested to reconsider payment of rs15000/-as paid by me for the catrate operation.
Other originals stated to have been sent by the hospital to be checked in the main file of hospital already with the insurance company.
Almost one and half month has passed there is no response from the co inspite of my number of reminders through mails and personaly reminding their customers care department.

Ashokbhatia.

Health insurance claim no [protected] of rs.2985/-passed in the month of april 2018 by raksha tpa and showing in site amount has been credited in your account as on[protected] but as per bank account stmt amount not showing. Inform to tpa and also submit bank account stmt but till date amount not credited in the account and not reply our mails. Padam chand jain m no [protected]

I have policy for rs. 100000 but got claim only rs. 47973 worst unprofessional people no proper response from the insurance company.
My base policy was for rs. 50000 and purchased top up for another rs. 50000 in this total rs. 100000 they have approved only 47973 and not given any proper reason it is almost from last 2 years they keeping it pending saying they need some time to release the balance amount very bad company.

Aeepp2758j pan no mansarovar hospital ahmedabad - is service provider to your beneficiaries.
During fy 2017-18 we have requested for 16a form but not received. Kindly send with immediate effect. Please issue 16a form for total payment paid & tds deduction 2017-18,,
Kindly note that the payment made by united india insurance comes to rs. 514431 to mansarovar hospital, tds deducted should have been rs. 51443 but 26as show rs 325059 and tds deducted is rs. 36712. Thus there is discrepancy of rs. 514431– rs. 325059 = rs.189372 in total payment. As well as in tds deducted.
Kindly correct the discrepancy accordingly upload to 26as & provide us 16a form from your side

Member ID[protected]pnba which claim pass Feb 2018 but till now not find my claim rs 22907 name rajrani wife of dev nath . I send my new document previously and call them many times but they do not respond me please do needful. If they found neft reversed then how the problem to do the payment my old account no which is closed at[protected] is [protected] and my new account no. is [protected] which is salary account. Plz tell me how much time did it take to do the payment.

I have purchased insurance policy from POLICY BAZAR and insurance claim was forwarded vide dispatch no. 58 dated 11.4.2018 from United India Insurance Hisar (Haryana)Branch.
Details are as follow
Honda Activa
HR20AA 5447 POLICY NO.[protected]( from[protected] to[protected]
Very poor response from the Hisar Branch.They are telling that since I have purchased policy from POLICY BAZAR instead of branch, therefore, I have to suffer for payment of claim.They are making me to lose faith/trust in Policy Bazar.
They have also charged Rs 1300/- in cash from me as SURVEYOR FEE.
I have neither received claim nor surveyor fee refund so far.
Delay of approximately 04 months.
Kindly look into the matter for necessary action at the earliest.
Thanks and regards
Anil kumar

Dear sir,
Greetings
I acknowledge your query.
In this matter i would like to inform u that i already submit the xray film along with claim form and other papers related to claim. After query raised by u.
I talk to your indore office branch manager and he confirm that xray film lying with claim papers. Same day we talk to bhopal office and informed the same.

2)- dr. Manish maheshwari confirm that he has mentioned on receipt of rs.3000/-, what for he has charged?. Please go through the receipt.

3)- no lab. Report is there.. I have not claimed any amount. Hence questions doesn't arises for seal &sign of doctor.

Sir
I have submitted a small claim amount appox. Rs.12000 only 45 days ago.
In spite of all papers submitted in one brunch &still u are raising query only.
U are requested to settle the claim.

Once again i would like to inform u that as per my knowledge & co. Policy no need to hospitilised &/or 24 hours admission is required for such a minor injuries cases.

(Himanshu neema.)
[protected]

1622012017484100000526093

I had done the operation of my father on june 2016 by giving the intimation to tpa they had said me to start the operation. And after submitting the file in mumbai office by myself bcoz i don't have any agent to do all this.

After some days they repudeated my claim saying that its b4 the period, but at the time of intimation i had said everything about the opretion,

From june 2016 to till date i am following with all people in mumbai tpa and uiic office in pune on mail to rectify the problem and pay me but now no body is replying my mail.

Doctor had also said me we can wait on medicine basis, first check the status o[censored] r claim and i tpa accepted and i start the process and now i am stuck in the between with u r company

Kindly some one look into it and help

Email by : suraj. [protected]@gmail.com & ssuraj. [protected]@gmail.com

Mail has been done to all in tpa and uiic

Do the needful and find the mail and go through it please

Thanks & regards
Suraj chauhan

I reside in bangalore city and had purchased uiic motor insurance through policy bazaar.in the last week of may, i met with a small accident and requested the surveyor to visit the workshop and necessary actions were taken. The bills and the subsequent documents were provided which was duly submitted to the bangalore surveyor.
It's been more than 2 months from the time i submitted the documents. I haven't got my money back nor is anyone replying to the mails. I have tried talking to the manager, have tried contacting customer care (It's either busy or could hear it just ringing), i have written multiple mails not just to bangalore office but also to delhi office as they have told me that necessary action has been done from their end and rest is to be dealt with delhi office. I have also mailed customer officers and head office, but haven't heard anything back from them.
Can someone help me with this.
My policy # is[protected]

Sub: - Your letters dated 18th March, 2018 repudiation of above claims

Dear sir,

In reply to the above referred letters, I have to reply as under

Clause No 3.40:

LUCENTIS® (ranibizumab injection) is a prescription medicine that you may receive from your Retina Specialist. It was approved for wet AMD by the FDA in 2006 for treatment of patients with wet age-related macular degeneration

Vision loss is due to eye contains extra amounts of a protein called VEGF. It is one of the causes of leaky, abnormal blood vessels. The excess fluid that comes from these blood vessels can accumulate and lead to changes in vision.

LUCENTIS is used for the treatment of patients with wet age-related macular degeneration (wet AMD), diabetic macular edema (DME), and the 2 forms of macular edema following retinal vein occlusion (RVO): branch RVO (BRVO) and central RVO (CRVO).

Clause No. 2: The issue is already dealt with in the my earlier court order in my earlier claimed settled by Hon. Court in verdicts vide orders the copies of which has been submitted t UIIC

I would like to bring to your notice that Consumer Dispute Redressal Forum of Ahmadabad City – Rural,

had passed order vide CDRF No:569/[protected]@A’bad and another order CDRF No:803/[protected]@A’bad in similar Circumstances in my case which was not contested by UIIL and paid in full together with interest @ 9%

The copies of the Order along with Statement of payment breakup are attached here with for your kind perusal. You are requested to do the needful and oblige.

Janak P. Shah

My son was treated for cataract at Kapil Eye Hospital, Ambala City, Haryana State and total bill was abt Rs 43, 000. As per policy document his entitlement is 25% of sum assured which comes to Rs 75, 000. However when the claim was filed TPA of Insurance company, emeditek, deducted about Rs 12, 000. In spite of my repeated calls they are not giving any reasonable reply as to why this has been done.

My policy No and claim no. is [protected]P[protected] A/C Sachin Surender Kumar claim #(Claim No.[protected]

Reminder

Kindly clarify regarding the payment overdue

Patient name: CHANDU M THAKKAR DOA- 09/03/2018 DOD -19/03/2018

Claim no -14063

All the history treatment done previously was answers clearly during hospitalization period and there after patient was admitted from (09 march 2018 to 19 march 2018 and query raised during that period we have clearly notified that esophagus stent was kept 2016 then after TPA had approved cashless claim we declaration on hospital letter paid via mail dated[protected]hare by we send copy of it) mentioned duration of stent kept (from 2016)

Patient was again admitted for wound infection that also TPA has approval cashless claim and We have send previously and discharge summery of copy when stent was kept mail date -24/03/2018

Kindly go through the case in detail all time history CT scan report was suggesting of same and we mentioned it from our side there is no discrepancy of in providing past history /illness

After 3 month of patient discharge why is the reason for nonpayment?

Dr kishor sinh rathod

KRISHNA SURGICAL HOSPITAL

[protected]" floor, Puskar complex, Opp. Devi Cinema,

Nr.Mahaprabhuji Bethak, Naroda Ahmedabad, 382330 Gujarat

Phone :[protected], 22800577 Mobile:-[protected]

Desr sir i am nochalur santhanam sundarrajan retd as asstt.General manager sbi hrms no 5337100 was approved my medical bills as detailed below ;
1. Mdi 13635529 pending 120200/28/16/p[protected]
2. Mdi 13849618 pending 120200/28/16/p[protected]
3. Mdi 13849577pending 120200/28/16/p[protected]
these abovw cliams have been submitted during last september/oct2017 processed and at every step followed up by me for payment but it has not happend inspite of my reminders.
I request you to kindly make immediate arrangement for reimbursing the above pending bills.
Inconvenience is regretted.
N.S.Sundarrajan [protected]

I reside in Bangalore City and purchased online Bike insurance from Policy Bazar for the year[protected].I had an accident on 10th April due to vehicle skid while trying to avoid a person who was coming on the wrong side of the road. I left my bike for repair on the same day and was told to pay upfront and go for reimbursement later.All required papers were provided to the insurance company and it took good 45 days for the papers to be sent across to Gurgaon as the Bangalore team confirmed it is not possible for them to process in the same city as the policy was purchased online and it belonged to Gurgaon. Later I had written a note to the Gurgaon team on 4th June and it was forwarded to another team who in turn asked me to respond back with the previous policy copy which I did the same day. Till date I haven’t received any response.Tried all possible Email / Phone no's but unable to get through anybody.Policy No:[protected].

Claim No. URL NO 1426212
Said Health Insurance Claim is already approved by UHIP TPA a month back & they have confirmed that Payment to the Insured is Pending from UIIC, I tried to reach UIIC Claims Department officials in all the ways via Call Center, sent e-mail communication, Called on Policy issuing office, Contacted Chennai Head Office over the Phone, Registered Complaint with their Grievance Cell but no response from any of these ways about my claim settlement, Later i have escalated this matter to their Management Board 2 days back mentioning all these information on e-mail, still i have not received any of the communication yet from any of these channels as of now, being myself in Insurance Industry after providing all the relevant claim document without any query i am still struggling to know my claim settlement, what would be the situation of common man who tool insurance from this PSU Company, DO not know how this company is running their Business in Indian.

Policy no [protected]p[protected]. Uhid no [protected] patient’s name mrs indra dasgupta. Hitpa claim no[protected]. Insurer claim no [protected]c[protected].
Reimbursement of hospitalization bill for rs 415968/=submitted on 20/2/18 at hitpa office kolkata query letter replied on 19/3/18. Bill approved for rs 400000/= by hitpa on 22/5/18 and informed that payment process is being initiated. But regret to inform that till date no payment has been made by uiic. The balnce amount of rs15968/= has also been approved under super top up policy. I would request you to look into the matter and credit my a/c immediately.
Ajoy sankar dasgupta pnbr 32366.

Kindly clarify regarding the payment overdue

Patient name: chandu m thakkar doa - 09/03/2018 dod -19/03/2018

Claim no -14063

All the history treatment done previously was answers clearly during hospitalization period and there after patient was admitted from (09 march 2018 to 19 march 2018 and query raised during that period we have clearly notified that esophagus stent was kept 2016 then after tpa had approved cashless claim we declaration on hospital letter paid via mail dated[protected]Hare by we send copy of it) mentioned duration of stent kept (From 2016)

Patient was again admitted for wound infection that also tpa has approval cashless claim and we have send previously and discharge summery of copy when stent was kept mail date -24/03/2018

Kindly go through the case in detail all time history ct scan report was suggesting of same and we mentioned it from our side there is no discrepancy of in providing past history /illness

After 3 month of patient discharge why is the reason for nonpayment?

Dr kishor sinh rathod

Krishna surgical hospital

[protected]" floor, puskar complex, opp. Devi cinema,

Nr. Mahaprabhuji bethak, naroda ahmedabad, 382330 gujarat

Phone :[protected], 22800577 mobile:-[protected]

Hi,

I am a capgemini employee. This is regarding the claim for my son abel. Policy number - 1264470. He was admitted in nicu at the time of his birth last year april. It is more than an year now and i have not yet received the claimed amount. The service provider uhc has clearly mentioned in mail that it is a mistake from their side that accidently closed the claim without checking all the docs. Please see the below mail from uhc.

On mon, 18 jun 2018, 20:44, wrote:

Dear sanoj,

There was a oversight while assessing the claim documents of mast. Abel (B/o neema).

We had the cancelled cheque details saved in the other claim of ms. Neema.

When we found that error we send the request to insurer to reopen claim in month of march still awaiting for the confirmation.

We require your support to getting necessary approval as claim is genuine.

Thanks and regards,
Ratisha
Document recovery division (Claims department)
United healthcare parekh insurance tpa pvt. Ltd.

May you have any queries or concerns, please call us on[protected] or mark an email at [protected]@uhcpindia.com. We will be happy to assist you
.
I need the claimed amount asap. You cannot delay it unnecessarily for no reason. It is a mistake from your side.