Usha International — Poor service | |||
My usha halogen oven is not working. I made a complaint 3 weeks back and they told me that my complaint would be resolved with 48 hrs. No one came. I made a complaint after 2 days again and again the same story. I was so irritated of being humiliated by making a call again and again for it that I finally spoke to the representative asking to return the product so she asked me to wait for that day. After 2 days again I called and spoke to the senior . I am fed up. all.my money has gone down the drain. The senior told me that someone will come before 8 pm that day and still no one turned up. I have realised that this company only takes its customers for granted and diarespects them. It is the worst company. How many times should a person call?? I want to throw away this product and would not advise anyone to buy anything from this company Was this information helpful? | |||
3 Comments | |||
Comments
Dear Navita Rai,
We would like to inform you that we are still awaiting your contact details. Request you to send us the same and we will get back to you at the earliest to resolve you issue.
Warm Regards,
Team Usha International
We would like to inform you that we are still awaiting your contact details. Request you to send us the same and we will get back to you at the earliest to resolve you issue.
Warm Regards,
Team Usha International
complaint regarding water heater
beside registering complain (C[protected], DATED -3.11.14)and repeated reminders Usha has not yet rendered service help till date though my water heater is within warranty. This is really unexpected from a reputed brand like Usha.6%
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+91 12 4458 3100
Plot No. 15, Institutional Area, Sector-32, Gurugram, Haryana, India - 122001
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Thank you for writing to us. Sincere apologies. Please share your contact details and our customer care team will get in touch with you. In case of further queries you may call us on our toll free number 1800 – 1033 – 111.
Warm Regards,
Team Usha International