Usha Complaints & Reviews

Hi team,

Usha stitch magic was purchased online from amazon & delivered on 24th sep 2017 & same day called up the demo toll free number & requested for a demo (Request c[protected] & ref no: 5147) was registered. I have been calling the customer care & its the same recorded message telling we will escalate & ensure representative will be sent but till date no one turned up. Kindly on this request on high priority & make sure...

Iam a dealer in your company previous i am 2 times complint in 3 monthes below, usha imprezza mixergrinder body damage with out not for sale but ur company is didnt solve of the problem why?
But ever time my every complient is didnt saloved problum, but ur serice center is evertime any complint is closed
Deler service is damaged in ur company why?
Ur customerservice is full damaged in my imagination
Pleace remind...

I have seven usha ceiling fans, bought more than a year back. Noise started coming from at least four of them within days o[censored]sage and at least 2 had to be replaced within warranty.

Now, one of my fans is not working since 47 days. The attitude of the service centre is pathetic to say the least and so is the usha customer care. No system of monitoring pending issues. The matter is 'escalated' every time i call the customer...

We are calling usha international customer service from past two months as our mixer is not working, the first time when we called the customer service is on august 4th or 5th, a person came from the service center checked our mixer and told that there is a problem with the motor and as the motor is still under warranty he said that he will bring the motor next, and after that no one visited for the service, and almost every day we are calling...

I purchase the one usha water pump one month ago it is 1hp pump but as mentioned 1hp it does not work like 1hp pump. Usha 1hp water pump does not good product to transport water to your tank on 1st floar. From mt opinion this product bad product from company. It consumed more electricity but not transport water on the basis of consumption of electricity. So solve that problem immediately....

Sir mane 2 month pahle mixer jucier grinder kharida tha jisme is samai problem aa rahi hai mane custmer care me12 sep.2017 me complain darz karai waha se jawab mela tacnician aker sahi ker dega lakin koi nahi aya mane 12sep se laker 19sep tak rojana custemer care complain ki lakin aaj tak koi nahi aya ab mera to usha company se bharosa uth gaya hai kioki ye dusri company ki tarah sarvice nahi de pa rahi hai...

Hi, yesterday i purchased usha optima-2 (Hqh 0371) water pump from your authorised dealer, but i surprised that the pump was running well, but his suction power & lifting was real unsecsfactory as compared by other brands, you are requested kindly send your expert to my place so that issue can resolve as earliest

Regards
Rohit bakshi
[protected]...

I brought usha ceiling fan in month of may, which stopped working since last three (3) days.
For that i have raised service request yesterday, and was told to get service within 48 hours.

Today one of technician for fan repairing gave me a call around 1535 hrs.
However i was unable to pick his call as was in meeting and gave call back approx 1550 hrs.

I was surprised and scared after conversation...

We have purchased a product called
"food processor model no: fp2663 on 14th aug 2017 and took delivery on 16th aug 2017” from a great brand named usha international.

W e are so excited the product; after testing, we come to know that 3 out of only one jar (Juicer jar) is working and other two jars (Multi purpose and chatny jar) are not working .

however, we logged a complaintbr...

The worst customer care service i ever had, made complaint to cc on 11th august 2017 for halogen oven, complaint no. 7962, nobody came till now, everytime i call up they say today vll arrange, pathetic. I m calling everyday n dey r saying thy will arrange today but they r not bothered, worst experience with usha appliances n customer care. I ll try my best that nobody will take usha product because they r not bothered about their customer....

Dear Sir / Madam,

Purchase an Usha Fan no. 14168866h. Model STRIKER Platinum 1200mm on 2nd Feb.2017. After running 6 months, it creates problem from August 17.
Main problem is Speed of fan is very slow and stop sometime.

Request to Send S.E. for check & repair the fan at the earliest and oblige.

Regards
Subhajit Aditya
[protected]
29/11/7 H.K. SETT LANE. KOLKATA 700050...

Very disappointing with the service provided from usha halogen owen department.

First they didn't sent any service men for 3 week after than they sent an man with no knowledge about own. When i called service men is saying that he has resigned from company. Now i got a call and they are saying i have to pay 1500 to solve fuse issue even though the owen is in warranty.

Highly not recommended they are cheating...

Sir i have already completed my completed no is c[protected] reference no 1937 i am very tired usha service because i have already wait 2 day but not respons any yours assistant i suggest my friends not used any usha product become service was very bad because not respons any usha assistant so please assist mi what was doing right now thanks please...

I purchased my induction chulha on 24/02/2017. I have problem with the induction hot top then i have submitted my induction in a service center on 12/06/2017 in gaya bihar.
But still my problem is not resolved. Service center always given date from last about 30 days and when i reach there my product was in the same condition.

Complain number : [protected]
Model : 3616
Please take some initiative otherwise...

Although they say this is Usha International but service is worse than a local company. My ceiling fan was within warranty. Even after complaining the local guys didn't turn up.
The call centre and pan India team took it seriously and used to call every week to know whether anyone has called for servicing but they don't have any control on the service agent in Bangalore. Somebody from local repair team falsely reported back that service...

I have purchased 703 cooler model in april2017. After one month it is having problrm of pump and motor.
I have lodged complaint on around 3rd of june 2017.
My mob no is [protected]. Even after 14 days, no one has visited here for servicing. I called on toll free no for so many times they always assures me that tommorrow our engineer will reach at ur home but nobody came.
My name is anuj jain.
I purchased cooler...

Dear sir
I am not satisfy your cooler quality i have purchaser usha cooler c 503 in 12 may 2015 from sagun sales udaipur but in 2 nd year your leakage problem start i have call to customer care he ask first our executive come your home visit charge is 500 so what will be do with in 2 year cooler will start leakage problem we have why purchase usha local cooler is more convenient because i have use local cooler also they have not a...

Dear sir/madam,
Pl. Find below the details :
Product : desert cooler
Brand : usha
Model : air king with honey comb technology
Purchase date : 10/3/2017
Cost : 13000
First compaint (After 15-20 days) : water leakage (Resolved)
Second complaint (After about 1 month) : tank alarm spoiled due to which the cool button did not work and the cooler became useless (Resolved)
Third...

Hi,

I bought usha sewing machine through amazon.in. I didn't get demo yet. I drafted mail to your usha care. But there is no response from your end. I called usha care and your service persons answered like they cannot come to our place (My place is 40km from coimbatore) because its out of city. And also he said they will provide video. With that video how can we use and how will we maintain that??. Could you please arrange...

Hi,

I bought usha sewing machine through amazon.in. I didn't get demo yet. I drafted mail to your usha care. But there is no response from your end. I called usha care and your service persons answered like they cannot come to our place (My place is 40km from coimbatore) because its out of city. And also he said they will provide video. With that video how can we use and how will we maintain that??. Could you please arrange...