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Usha Complaints & Reviews

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Updated: May 5, 2024
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Bad 😕 It seems that Usha has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Usha reviews & complaints page 37

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A
ashok mehra
from Delhi, Delhi
Jan 17, 2015
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REGARDING COMPLAIN POSTED 25 OCT 2014,11 JAN 2015

Address: Ghaziabad, Uttar Pradesh

DEAR SIR, THANKS, REFERENCE TO YOUR COMPLAIN USHA COMPANY GUY CAME OUR HOUSE TO SEEN FAN. AFTER A DAY THEY CALL ME AT [protected] THAT FAN WILL BE REPAIR AT OUR FACTORY. HOW CAN I BELIVE THAT IN FRONT OF ME THEY HAD REPAIRED DUPLICATE OR OTHER COMPANY PARTS. I THINK THEY ARE FUNCTIONING ONLY FORMALITIES. SO I WANT TO INFORM YOU. FROM: ASHOK...
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ashok mehra
from Delhi, Delhi
Jan 11, 2015
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Several mails/calls has been made by me to the Customer care since past 6 month but no satisfactory action is yet been taken.

Address: Ghaziabad, Uttar Pradesh

Dear Sir Subject : Several mails/calls has been made by me to the Customer care since past 6 month but no satisfactory action is yet been taken. Very recently, I investigated into the matter and noticed that Usha International Ltd. (UIL) has cheated me. I had purchased a reputed product of a brand/ Usha fan & paid for Usha C/F VETRA PEACH METTALIC 1200 mm fan by their authorized dealer M/s K.S.R. Home Appliances on 28...
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priyanka3012
from Mumbai, Maharashtra
Jan 8, 2015
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Defect in water heater

Address: Gurgaon, Haryana

I had purchased a Usha SWH Verve 25L water heater on 7th April, 2014 in Gurgaon. From 1st day there was problem of water leakage. After REPEATED complaints, the problem was thought to be resolved. But when I finally started using the water heater in winter of 2014, the leakage started again. I made a complaint on 21 Dec, 2014 Complaint no: C[protected]. It's 8 Jan, 2015 (18 days!) and NOONE has come till now to rectify the leakage problem...
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PFC
from NEW DELHI, Delhi
Jan 1, 2015
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Brand new 11 plate oil filled radiator fan making noise and malfunctioning

Address: New Delhi, Delhi

I had purchased OFR 3211F-PTC Oil Filled Radiator from from USHA INTERNATIONALLTD (Company Showroom) located at 1/13-14, Asaf Ali Road, Opposite Kamla Market, new Delhi-110002 vide Invoice No. 25087422 dated 19.12.2014 evening at a price of Rs 7738/-. I started operating the above equipment about two after the purchase and was shocked to find that the fan is making the rattling noise of this brand new equipment. Immediately, I lodged...
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A
afzalhossain
from Mumbai, Maharashtra
Dec 30, 2014
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Halogen Heater Malfunctioning

Address: Gurgaon, Haryana

Hello, I have purchased a Halogen heater with 2 rods on 17th December 2014 which stopped working from 27th December. I have lodged a complaint C[protected] and was told the call will be attended within 24 to 48 hrs, however this is still not resolved and no one has visited so far. Please note this product is not even one month old and in this winter this is an extremely critical issue. Please get this resolved on an urgent basis. Regards Shaikh...
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sanjeev kumar
from Palakollu, Andhra Pradesh
Dec 25, 2014
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Not repairing my product under warranty

Address: Gurgaon, Haryana

I purchased Usha fan heater model FH3114S ON DT.28/12/2014 under bill no.1909 dt.28/12/14 from friends electricals Gurgaon with Sr. no Q[protected]. I booked a complaint to Usha customer care on dt.20/12/14 under complaint no.C-[protected] ref.735 dt.20/12/14 and no one has come to repair the said till today. I called Usha customer care several times but there are not repairing my product which is under warranty....
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R
richabose
from Kolkata, West Bengal
Dec 16, 2014
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Body lekeage of water heater

I purchase SWH VERVE 102 25LIVORV/GREV from Usha International Ltd Jail road Cuttack on date 21/09/2013 After one year and some days found body leakage. I contact your dealer he says for direct complain So I complain your toll free no-[protected] on 01/12/2014 complain no-c[protected] He says that he send tecnician within 4 days. So on dated 08/12/2014 technician with me and says that he will come on 10/12/2014 but I say he may come on13/12/2014....
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A
a k shukla04
from Ranchi, Jharkhand
Dec 12, 2014
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Geyser supply is not getting ON

Address: Muzaffarpur, Bihar

I had purchased one no Geyser o[censored]sha make on 04.11.13 from shiva trading, Muzaffarpur, Bihar. In the month of July'14, it had developed problem of not getting ON. On registering complaint through toll free no, it was attended several persuasion only after one month on registering complaint in writing. Now this time it is again not getting ON. I have already registered my complaint through toll free no on 28.11.14. The complaint no is C[protected]....
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Tarun222
from Bhubaneshwar, Odisha
Nov 21, 2014
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installation person not coming

Address: New Delhi, Delhi

i have bought 15 litre usha verve geyger from snapdeal, for installation your nobody is coming.its really a pathetic service.i just want to know that you really give this type of service or you will take some action against my complaint if you will not take any action then i will go to higher authourities... regards tarun...
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R
RADICK123
from Jorhat, Assam
Nov 4, 2014
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DEFECTIVE MACHINE AND NO AFTER SALES SERVICE:

Address: Ranchi, Jharkhand

Dear Sir, I bought the USHA PRIME STITCH MACHINE from M/s. B.N.BHANDARI & CO. Main Road, Ranchi on Dt.15.08.2014 vide Invoice No.761 The machine has suddenly stopped working on 20.10.2014 and a complained was lodged to their call center No.[protected] on 27.10.14 vide Ref.No.723 and was told that service technician woul attend to the machine in a day or two but nobody came. I remminded them again but nobody has come till today 4.01.2014 would...
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A
ashok mehra
from Delhi, Delhi
Oct 25, 2014
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Cheating by Usha International Ltd during warranty period.

Address: Ghaziabad, Uttar Pradesh

Sub : Cheating by Usha International Ltd during warranty period. Replace by the other company parts problem remain same. After the several complain about cheating Usha fan company not rectified the problem till now.[protected] Your complaint has been filed on Date: 18 Aug 2014 Please note down your complaint ID: 104116.2.2014 Several mails/calls has been made by me to the Customer care since past 1 ½ month but no satisfactory...
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H.M.Singh
from Khatima, Uttarakhand
Oct 11, 2014
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CHIMNEY PROBLEM

Address: Varanasi, Uttar Pradesh

Hello Sir I am H.M.Singh I purchased usha company Chimey and gas stove (Moduler) from Varanasi local dealer Home Depot Sigra in the month of November 13 and when I shifted to my new house in July 14 and then after using the product it is making lot of noise and I have complained to local dealer he is saying I am no more dealer of this company give complain on toll free number I have complained several time but till date no one has visited...
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parki
from Kolkata, West Bengal
Sep 11, 2014
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i am not receiving any service

reference no 950 and c[protected] its a complain for instafresh water dispenser i logged my complain on 26th august, it was told to me that the visit will be done within 48 hrs, unfortunately i received 3 calls within these 16 days after calling 15 times requesting for complain but i only heard that it will be done within 2 days 3 days i even had a talk with higher executive but the same thing there was no visit. after these days i...
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A
A K Gupta
from Gopalganj, Bihar
Sep 8, 2014
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Regarding Service Complain of Complain no.- C 14082700027

Address: Patna, Bihar

Myself Anup Kumar and I have Purchased a Usha International Honeywell room Cooler on dated- 26/04/2014 from Usha Gallery, Kankarbagh, Patna (Bihar), Model no.- CL60PM. I want to say that in few days cooler has working due to water leakage problem, I said to customer care and lodge a complain . and the Complain no.- C [protected] on date 27/08/2014. After 2 days technician has call me today i will came, but he didn't came. and not call...
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J
jilson.k
from Delhi, Delhi
Sep 3, 2014
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usha sewing machine not working

Address: Thrissur, Kerala

I purchased an usha janome sewing machine on 22 feb 2014 but the machine is not working from day 1.i repaired the earlier complaint.but now again the machine not working properly.please service the same.my contact no:[protected].its invoice no:R-9428...
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Sudha Rani Devi Prasad
from Delhi, Delhi
Aug 10, 2014
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non delivery of food processor by company service centre

Address: Mysore, Karnataka

It has been more than six months since I've given my Usha Food Processor 2156 for repairs at Sri Chamundi Enterprises, Jayanagar, Mysore, a company service outlet. They are not responding to the calls nor the visit to the centre has been fruitful. They keep on saying a part (clutch) indented to the company is yet to arrive. In June they said it was ready for delivery but when went to collect they extended by three more days. Now they're not...
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prafulpp
from Mumbai, Maharashtra
Jul 4, 2014
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Not working water system in air cooler

I complain at helpline no. - [protected] on 26/06/2014 & I was assured that the technician will contact me within 2 - 4 days. But no one has contact me nor my problem were solved till now. In this mean while, i complain daily & even today 04.07.14 at this helpline no. [protected]. and i was assured that my complain has been forwarded and the technician will contact me upto evening for the solution. But after so many assurance, no...
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Mayank_1302
from Delhi, Delhi
Jun 20, 2014
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Poorno customer service: complaint id:C14061500472

Address: Faridabad, Haryana

We had purchased a water dispenser which is till in warranty. We called up customer care help line on 15th June and the response was it will be attended within 24-48 hours. Today is Friday, 5 days have gone by and nothing has been done. Even the online chat service people have personally assured me twice on Tuesday and today of action but its all false promises. Moreover no one from the company or service centre called up to update on status....
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Mayank_1302
from Delhi, Delhi
Jun 20, 2014
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Poor or to say no customer service: id:C14061500472

Address: Faridabad, Haryana

We had purchased a water dispenser which is till in warranty. We called up customer care help line on 15th June and the response was it will be attended within 24-48 hours. Today is Friday, 5 days have gone by and nothing has been done. Even the online chat service people have personally assured me twice on Tuesday and today of action but its all false promises. Moreover no one from the company or service centre called up to update on status....
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M
Murali23n
May 19, 2014
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Warranty product not getting servicing

Address: Bangalore, Karnataka

I have purchased the USHA INDUCTION STOVE on 29.09.2013 @ Metro Cash & Carry. The stove not working from past one week. I have requested the Service center on 15.05.214 and also sent reminder more than 5 times. Till today i have not got proper response from the Service Team. Because of this I'm unable to cook any thing at home and we don't have other alternates. The telecaller also not ready to transfer their call to escalation...
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