Submit a Complaint
Claimed

Usha Complaints & Reviews

www.usha.com
1
Updated: May 5, 2024
Complaints 770
Resolved
47
Unresolved
723
Bad 😕 It seems that Usha has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Usha

Having problems with Usha?

File a complaint and get it resolved by Usha customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Electronics & Appliances
Usha

Recently resolved complaints

View all complaints

Most useful reviews

Featured stories

Usha reviews & complaints page 32

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sanjay kv verma
from Dhaka, Bihar
May 11, 2017
Report
Copy

Urgent required motor of usha dream stitch sewing machine

Address: Jaipur, Rajasthan, 302019

Dear Concern

I have bought a Usha Dream Stitch Sewing Machine, I bought it before 5 years, Actually Motor of my machine is out of order, But in Market I did not found the motor, When I was called to customer care they also told me that our M.I. Road Jaipur Shop is under construction work and you only have to registered your call with us and we give the call to our engineer he will take care of you, he will charge 450 Plus your...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
ravisaklani
from Noida, Uttar Pradesh
May 11, 2017
Report
Copy

Pedestial fan

Address: Bulandshahr, Uttar Pradesh, 203001

Sir / madam
Myself ravinder saklani resident of bulandshahr have purchased one pedestial fan (Mist air) last summer august 2016. Till the month of march 2017 it worked well even i was satisfied with the product but as the may started i faced some problem related with speed and sound with it. Later i called to your toll free number given on my warranty card i got a 4 digit reference no. Which i have to give to your service person after...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
MITUL THUMAR
from Bengaluru, Karnataka
May 10, 2017
Report
Copy

Ceiling fan

Address: Bangalore, Karnataka, 560076
Website: www.usha.com

Do not understand why the hell you guys (Usha international team) always saying that we have 24 hrs customer service and bla bla.

I raised a complain on 25th april, every day i am calling to usha customer care.
And i hear form that, sorry for inconvenience, we can understand, withing 24hrs our technician will contact you, let me check technician availability and will call back to you sure. (These all fixed answer, then...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
BadboyDazzler117
from Guwahati, Assam
May 8, 2017
Report
Copy

Swh aquaginie 10l cy an wb/ water not heating after usage

Address: 781005
Website: www.ushainternational.com

It's been 3 months since the purchase of the product. It's was working just fine for the last week. But since the last week the water does not get heated at all. I've tried setting the heating meter to different values but it was in vain. I wait for the heating to complete and the light to disappear but it's still nothing. I've tried every combination but it was also in vain. This is very disappointing as i am a very busy person and have...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prashant Ranga Sr.
from Delhi, Delhi
Apr 30, 2017
Report
Copy

Usha desert cooler

Address: New Delhi, Delhi, 110045

I have a Usha cooler which I have purchased last year in may 2016. On 12th April 2017 all of sudden it stopped. I have logged a complaint on toll free no on that day only but till now on 30th April no response from the company.
Every day I have to call them and the response is wait for a day till 8 pm the technician will come and attend you.
I am frustrated now and going to complaint against the company in consumer court. You...
Helpful
Found this helpful?
Write a comment
Report
Copy
I
Industrial orbit
from Bilgram, Uttar Pradesh
Apr 26, 2017
Report
Copy

Water cooler, ss200400

Address: Lucknow, Uttar Pradesh, 226010
Website: www.ushainternational.com

The complaint has been lodged about 1 month back, the unit has to be replaced dealer is not having the product in stock, however mr. Ojha regional head, mr promode-service head is not confirming any dispatch details, and even stopped picking phone.

Everybody knows its a case of water cooler - jaunpur.

Kindly expedite the dispatch, otherwise we will be forced to blacklist usha international, very clear and will...
Helpful
Found this helpful?
1 Comment
Report
Copy
K
katam sureshreddy
from Tirupati, Andhra Pradesh
Apr 20, 2017
Report
Copy

Usha fan not working slow running and heating bottom

Address: Karimnagar, Andhra Pradesh
Website: local serves center no responce and he is working other compeny prdects exam tv

Dear sir
cealing fan no1254886e
swift 1200mm govindmanufacture may 2016
sale date 15/09/2016

dear sir ihave geven to balagi enter prises karimnagar today 2pm thy told com evening 6o clock no responce and he doing other work it is not ushacompeny (tv)
and i asked why delay he his firing me both wife and husband and no any worker
he retend may fan he told iwil not servise go tel to tollfree...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Mayank_singh
from Noida, Uttar Pradesh
Apr 11, 2017
Report
Copy

Room Cooler Service

Address: New Delhi, Delhi, 110019
Website: www.usha.com

I have a honeywell room cooler model number CL601PM
The product is out of warranty. We purchased this product on may 2015 at the time of purchase i was told that the honeycomb will cost around 1500 and there is no need to replace it till 4 years. But it failed in 3 years only, now this year i am trying to get a honeycomb for my cooler and i am getting told that the price of honeycomb is 3200 for this model and there will be additional...
Helpful
Found this helpful?
1 Comment
Report
Copy
M
madan mohan vk
from Hyderabad, Telangana
Apr 4, 2017
Report
Copy

Usha air cooler model cl70 breakdown - complaint no. C17031602165 ref no. 4485 - reg

Address: Hyderabad, Andhra Pradesh, 500050
Website: www.usha.com

Pls. Find mail addressed to usha internatioal,

// dear usha electronics,

We draw your kind attention to the above subject and in this regard would like to inform you that in response to our above complaint dated[protected] your authorized technicians from lpr solutions have visited our place but even after several visits by them, they could not arrest the problem in toto and the same is still persisting even...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
F
Fiba
from Mumbai, Maharashtra
Mar 21, 2017
Report
Copy

Replacement of Chutney jar and Juicer jar.

Address: 400077

Dear Team... We have purchased usha food processor from Digi1 Andheri(W) on 6th Mar'2017.. and registered for the demo call via dealer but we had to undergo through a delay for the demo which was later placed after 5 days of our purchase of the product instead of it being placed within 48 hrs. On the day of Demo, the technician Mr. Deepak said that the Juicer jar n the Chutney jar aren't working appropriately, so infront of him we called...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
prasanth116
from Mumbai, Maharashtra
Feb 18, 2017
Report
Copy

Explosion with the usha 3 burner insignia

Address: 122001
Website: www.usha.com

The small burner exploded on the first day o[censored]sing it. Vessel with hot milk led to minor burns to the guest who were present at my home. Upon complain, the technician came and informed that its a complaint with installation and they have rectified it. Upon asking the question that how a gas stove could explode, the technician informed that gas went to the stove and it exploded. It was very embarrassing that if resulted in loss of life how...
Helpful
Found this helpful?
1 Comment
Report
Copy
C
Chetan wanare
from Pune, Maharashtra
Feb 14, 2017
Report
Copy

Regarding for mixer

Sir I am buy a usha company product of mixer 29 January 2017 and after one day this mixer not work and occured problem so I am inform the customer care and not solved. This problem and I am called daily customer care but not solved my device problem and not talk properly give next next date regarding technicians so please give me proper information regarding sloved my problem as for as possible Name balasahed katole Amravati 444607. [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
skyadavbabita
from Jamshedpur, Jharkhand
Jan 27, 2017
Report
Copy

No technician visit

Address: Gopalganj, Bihar, 841505
Website: www.ushainternational.com

Respected sir/madam,

I have requested a technician visit in USHA to repair my inwarranty USHA C2102 induction cooktop, but technician asked me to send bill and warranty photo on whatsapp. I sent the photos of all but no one visited to my area. Lastly I called the technician and technician replied that he will not visit my area as Dealer stamp seal is not available on warranty card. Now, I'm in Gopalganj but the shop is in...
Helpful
Found this helpful?
1 Comment
Report
Copy
P
Pekay
from Chennai, Tamil Nadu
Jan 18, 2017
Report
Copy

USHA EXCELLA Sewing machine

Address: 600095
Website: USHA Customer Care

Purchased a Usha Excella from Bigbazzar, Phoenix Mall, Chennai on 16th Dec 2016. Request for demo was already noted by Bigbazzar on the day of sale.As on date no person has visited my house for demo. Refer USHA care Request of 2nd Jan 2017 - C[protected] and request of 9th january 2017. No response. Yesterday 17th jan I have called your help line and asked for procedure to return the USHA Excello as you are not interested in giving the basic...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
pranabpals
from Chennai, Tamil Nadu
Jan 13, 2017
Report
Copy

Demonstration not attended from 07/01/2017 -- mob-9433330585

Address: Kolkata, West Bengal, 700030

I am writing this mail as because I am really fed up with your service department. I have purchased
Usha Marvela 60 watt sewing machine from Amazon sold by cloudtail Indian pvt. ltd. On 05/01/2017 and request for demonstration on 07/01/2016 .But sorry to inform you that, still i am writing this mail no person not yet contact for demonstration . If you en query about the same then you will find that every day i personally follow up...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
kunalrrana
from Delhi, Delhi
Jan 9, 2017
Report
Copy

Staem Iron not working

Address: Jhajjar, Haryana, 124507
Website: usha international

USHA BRAND Steam iron get faulty in just 2 months. Log a call with company on 20th Dec 2016 with case id C[protected] Ref no :4199 but case closed by company without any resolution stating that user is out of station whereas i and my family was at home only. When called to customer care on 06th Jan 2017 got a updation that the call is closed .So again they logged a case on[protected] with reference case id C[protected] Ref no :3261 but till...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prithu De (PIXIPfoto)
from Raiganj, West Bengal
Jan 6, 2017
Report
Copy

CookJoy iSlim induction - Black

Address: Kolkata, West Bengal, 700084
Website: www.usha.com/cooking-appliances/cooking/induction-cookers

This induction cooker is hugely overpriced and is at it's bottom when it comes to quality.

The cooker stops working every now and then showing error code of E8, which as per the manual is the fan getting blocked of something. Ironicaly the customer care executive who took my complaint refered this issue as voltage flucktuations. so it is clear none of the company authorized ppl know anything about their product. Service person...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
meena aklesh
from New Delhi, Delhi
Dec 31, 2016
Report
Copy

Poor quality of product and poor service

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I have purchased halogen heater with model no 3503h on 11.12.2016 but after 10 days one of its rod is not working and complaints have been registered with usha international with ref no c[protected] dated 22.12.2016 and c[protected] dated 31.12.2016 but none of the complaint is resolved till date. Further, complaint made with ref no c[protected] has been closed without visiting costumer place. I have called usha international's toll free...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sk.sandhu
from Delhi, Delhi
Dec 27, 2016
Report
Copy

(Ebony) 3 burner gas stove - not working well

Address: 121006
Website: [email protected]

I made a complaint with usha consumer complaints on 21.12.2016 as the gas stove that i purchased on 28.10.2016 has not been working well from the date of installation. Inspite of making complaint, nobody visited to attend the complaint although they said that the complaint would be attended within 48 hours. Kindly let me know when i will get this problem resolved....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh16
from Chennai, Tamil Nadu
Nov 19, 2016
Report
Copy

Service of sewing machine

Address: Chennai, Tamil Nadu, 600004

I have given sewing machine for service @ mout road. the service charge was Rs 450/- and i had Rs 2000/- and the showroom refused to take and told me to give a change. i told we have no change but has card. He was so lethargic attitude that if has change we will proceed or you suffer.
i have informed to the company and they are not interested why should i bother...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Havells India
2.6
(1234)
AllHitBazaar.com
1
(48)
Ask Me Bazaar
3.5
(4638)