Usha Complaints & Reviews

Purchased usha product - 6liter aqua genie water heater in nov 2015 with two years warranty through amazon.in.. The water heater stopped working 6 months back and we had called usha toll free number 1800•1033•111 to register complain.. Service engineer came and fixed the problem only for it reoccur 10 days later. Called usha again and they tired to fix the product atleast twice but to no avail. I then started to demand a replacement....

This dispenser is not working properly as the cold water is coming from the normal water zone...in other words normal temperature water is not coming from the dispenser and this complaint is coming from the 3rd day when we bought this... As local dealers are unable to help us... Sooo i will be highly thankful if this problem will be soughted out!!! Otherwise no other option is left with me.
Name-shweta jain
Contact number-[protected]...

Totally disappointed by the usha service. I have launched the complaint regarding the processor on 3 april 2017 that the two steel jugs are not working properly. There executive came and said that the jugs have to be replaced. After replacement only one jug worked other one did not. Then the other executive came and said he has to adjust the jug. Therefore he opened the processor and did something. Since that moment processor is making to...

Sir / madam
We are m/s sabita enterprises purchased twelve usha cooler in the month of mar 2017. At last we purchased 200 cooler per year and supply to defence only. Two create a problem out of twelve. We repeatedly called to your toll free number given on my warranty card vide complaint no c/[protected] & c/[protected] we got a 4 digit reference no 1096 and 2039 respectively. I really felt very disappointed. No action taken last...

Dear Concern

I have bought a Usha Dream Stitch Sewing Machine, I bought it before 5 years, Actually Motor of my machine is out of order, But in Market I did not found the motor, When I was called to customer care they also told me that our M.I. Road Jaipur Shop is under construction work and you only have to registered your call with us and we give the call to our engineer he will take care of you, he will charge 450 Plus your...

Sir / madam
Myself ravinder saklani resident of bulandshahr have purchased one pedestial fan (Mist air) last summer august 2016. Till the month of march 2017 it worked well even i was satisfied with the product but as the may started i faced some problem related with speed and sound with it. Later i called to your toll free number given on my warranty card i got a 4 digit reference no. Which i have to give to your service person after...

Do not understand why the hell you guys (Usha international team) always saying that we have 24 hrs customer service and bla bla.

I raised a complain on 25th april, every day i am calling to usha customer care.
And i hear form that, sorry for inconvenience, we can understand, withing 24hrs our technician will contact you, let me check technician availability and will call back to you sure. (These all fixed answer, then...

It's been 3 months since the purchase of the product. It's was working just fine for the last week. But since the last week the water does not get heated at all. I've tried setting the heating meter to different values but it was in vain. I wait for the heating to complete and the light to disappear but it's still nothing. I've tried every combination but it was also in vain. This is very disappointing as i am a very busy person and have...

I have a Usha cooler which I have purchased last year in may 2016. On 12th April 2017 all of sudden it stopped. I have logged a complaint on toll free no on that day only but till now on 30th April no response from the company.
Every day I have to call them and the response is wait for a day till 8 pm the technician will come and attend you.
I am frustrated now and going to complaint against the company in consumer court. You...

The complaint has been lodged about 1 month back, the unit has to be replaced dealer is not having the product in stock, however mr. Ojha regional head, mr promode-service head is not confirming any dispatch details, and even stopped picking phone.

Everybody knows its a case of water cooler - jaunpur.

Kindly expedite the dispatch, otherwise we will be forced to blacklist usha international, very clear and will...

Dear sir
cealing fan no1254886e
swift 1200mm govindmanufacture may 2016
sale date 15/09/2016

dear sir ihave geven to balagi enter prises karimnagar today 2pm thy told com evening 6o clock no responce and he doing other work it is not ushacompeny (tv)
and i asked why delay he his firing me both wife and husband and no any worker
he retend may fan he told iwil not servise go tel to tollfree...

I have a honeywell room cooler model number CL601PM
The product is out of warranty. We purchased this product on may 2015 at the time of purchase i was told that the honeycomb will cost around 1500 and there is no need to replace it till 4 years. But it failed in 3 years only, now this year i am trying to get a honeycomb for my cooler and i am getting told that the price of honeycomb is 3200 for this model and there will be additional...

Pls. Find mail addressed to usha internatioal,

// dear usha electronics,

We draw your kind attention to the above subject and in this regard would like to inform you that in response to our above complaint dated[protected] your authorized technicians from lpr solutions have visited our place but even after several visits by them, they could not arrest the problem in toto and the same is still persisting even...

Dear Team... We have purchased usha food processor from Digi1 Andheri(W) on 6th Mar'2017.. and registered for the demo call via dealer but we had to undergo through a delay for the demo which was later placed after 5 days of our purchase of the product instead of it being placed within 48 hrs. On the day of Demo, the technician Mr. Deepak said that the Juicer jar n the Chutney jar aren't working appropriately, so infront of him we called...

The small burner exploded on the first day o[censored]sing it. Vessel with hot milk led to minor burns to the guest who were present at my home. Upon complain, the technician came and informed that its a complaint with installation and they have rectified it. Upon asking the question that how a gas stove could explode, the technician informed that gas went to the stove and it exploded. It was very embarrassing that if resulted in loss of life how...

Sir I am buy a usha company product of mixer 29 January 2017 and after one day this mixer not work and occured problem so I am inform the customer care and not solved. This problem and I am called daily customer care but not solved my device problem and not talk properly give next next date regarding technicians so please give me proper information regarding sloved my problem as for as possible Name balasahed katole Amravati 444607. [protected]...

Respected sir/madam,

I have requested a technician visit in USHA to repair my inwarranty USHA C2102 induction cooktop, but technician asked me to send bill and warranty photo on whatsapp. I sent the photos of all but no one visited to my area. Lastly I called the technician and technician replied that he will not visit my area as Dealer stamp seal is not available on warranty card. Now, I'm in Gopalganj but the shop is in...

Purchased a Usha Excella from Bigbazzar, Phoenix Mall, Chennai on 16th Dec 2016. Request for demo was already noted by Bigbazzar on the day of sale.As on date no person has visited my house for demo. Refer USHA care Request of 2nd Jan 2017 - C[protected] and request of 9th january 2017. No response. Yesterday 17th jan I have called your help line and asked for procedure to return the USHA Excello as you are not interested in giving the basic...

I am writing this mail as because I am really fed up with your service department. I have purchased
Usha Marvela 60 watt sewing machine from Amazon sold by cloudtail Indian pvt. ltd. On 05/01/2017 and request for demonstration on 07/01/2016 .But sorry to inform you that, still i am writing this mail no person not yet contact for demonstration . If you en query about the same then you will find that every day i personally follow up...

USHA BRAND Steam iron get faulty in just 2 months. Log a call with company on 20th Dec 2016 with case id C[protected] Ref no :4199 but case closed by company without any resolution stating that user is out of station whereas i and my family was at home only. When called to customer care on 06th Jan 2017 got a updation that the call is closed .So again they logged a case on[protected] with reference case id C[protected] Ref no :3261 but till...