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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Aug 6, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 13

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B
bijay89
Feb 2, 2021
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Application is withheld for processing with information to the applicant; awaiting reply from the applicant.
Please resolve this issue.
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    Roma Shukla
    from Hoskote, Karnataka
    Feb 1, 2021
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    Dear sir,
    This is regarding my application coupon number : U-Q[protected]
    Date : 31 / Jan/ 2021
    I had submitted application for PAN Card correction for my name post marriage . In applicant name field I had provided the new surname . I have provided proofs accordingly but application is withheld saying name mismatch.

    This was my request.
    Please advise.
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      M
      MAA KA LADLA ABHISHEK
      from Noida, Uttar Pradesh
      Jan 14, 2021
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      Address: Utiitsl

      Please refund my money my application no is :- MC00134094
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        M
        MAA KA LADLA ABHISHEK
        from Noida, Uttar Pradesh
        Jan 14, 2021
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        Address: Mumbai

        Pan card application form mene Uti Se bhara THA name correction ke LIYA lekin ABHI payment BHI KAR DIYA 15days Pehele Mujhe NAHI Chaiya mere ban GYA ha Mujhe cancel KARNA ha or refund Chaiya
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          9
          9505deva
          from Powai, Maharashtra
          Jan 10, 2021
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          I completed all of my pan details..after that I done payment via billdesk gateway... While processing.. my money was deducted but showing failure I done 2 times on same day.2 times my money was deducted but application is not processed my application no is N[protected].. kindly help
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            S
            seenubala
            from Delhi, Delhi
            Jan 7, 2021
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            Objection raised for PAN processing as "Father Name Mismatch", Kindly note that the mismatch is due to online application processing .Dept. data shows Father name as "Surname"&"First name" and my application data shows Father name as "First name" & "Surname".

            Application Coupon number U - Q[protected]
            Application date : 31/12/2020

            Kindly resolve this issue and dispatch my PAN card.
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              S
              Sahil Bareta
              Jan 5, 2021
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              My pan number NNWSP3448N is unable to update at bank because bank says there is no record of this pan in ITD database but my pan card is successful active & also registered successfully at incometaxindiaefiling.gov.in
              Kindly help me please, Rs.85000/- deducted from my account as TDS, i need refund

              PAN : NNWPS3448N
              NAME : LAL SINGH
              Jan 05, 2021
              Updated by Sahil Bareta
              Proof provided by punjab national bank
              This window is displayed by punjab national bank
              Ac number is [protected]
              Name Lal Singh

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                1
                116 19 Umesh Singla
                Jan 2, 2021
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                I am facing the record(pan) not found in ITD database/invalid issue when I use my pan card number. I can't fix this issue and don't know why this error is showing.

                PAN : NNWPS3448N
                NAME : LAL SINGH
                No pan record found at bank but pan is successfully registered at incometaxindiaefilling.gov.in
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                  Dear Sir/Madam,

                  I have kindly requested to you here for please kindly provide the solution for this problem

                  MY COMPLAINT IS: my pancard is withheld for my UID Number already exists for another PAN
                  But I didn't have any other PAN
                  Hence Please kindly issue PAN as it is as soon as immediately

                  My Pancard application Details:
                  Application No./Coupon No.: U-N[protected]
                  Name...
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                  C
                  cpbedekar
                  Dec 29, 2020
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                  Address: Pune

                  Application form submitted to pune office on 21st dec.
                  Tried calling the 033 number for customer care, but the response i got was not satisfactory.
                  They are asking me to write an application on a4 size application to manager with details of form submitted to office.
                  Not sure why is the need of an application on a4 size when i have already provided the form number and scanned copy as a proof of application submitted to pune office on 21st with stamp as received.

                  Today also called pune office to check the status, but as per their records still inward has not happened.
                  Can you please tell me how long it will take to receive a PAN card.
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                    V
                    vijayhldr
                    Dec 28, 2020
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                    I have apply for new pan card but the pan card is not received by the authority but the payment is deducted from my debit card of Rs-106.9.
                    This is request to you please refund my money.
                    Application no= U - N[protected]
                    Name of the applicant= Harpreet kaur
                    Please resolve my problem.

                    Thanking you
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                      J
                      Jibraninfo
                      from Hyderabad, Telangana
                      Dec 26, 2020
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                      Address: Hyderabad, Telangana

                      I have applied for a new PAN card using https://www.pan.utiitsl.com/, and I have selected the Digital Mode Aadhaar based e-KYC option. I have successfully made the payment using a debit card, and an amount of INR 106.90 has been deducted from the bank account. But, my application has been rejected stating, "your digital PAN application is rejected as your Mobile no. not registered with AADHAAR". Then, where is my money? I want a refund of my money immediately.

                      Reference Number: VA[protected]
                      Application no: N[protected]
                      Dec 26, 2020
                      Updated by Jibraninfo
                      I have not yet received my money back.
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                        M
                        mano7875
                        Dec 26, 2020
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                        I have paid Rs71.90 from bhim upi to utiitsl but transaction failed in pan application but payment deducted please give my refund my pan application no MC00133456
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                        Dec 26, 2020
                        Updated by mano7875
                        I have paid Rs71.90 from bhim upi to utiitsl but transaction failed in pan application but payment deducted please give my refund my pan application no MC00133456

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                          V
                          Venkatapathi70
                          from Hyderabad, Telangana
                          Dec 23, 2020
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                          I CH VENKATAPATHI RAJU is a member of the senior citizen unit plan. My certificate number is SC[protected]. I have made an application in June 2020 in your Hyderabad office for reimbursement of medical expenditure in connection with the medical treatment of my wife Srimathi. CH Subhadra. I received a letter with the number o[censored]TIITSLC/SCUP/CLAIMS/NO.0076. Dt 08/10/2020 informing me that an NEFT payment of RS150000 has been initiated on 30/9/2020 towards the settlement of the medical claim. As my account in Andhra bank did not reflect the receipt of the above amount I contacted your Hyderabad office and informed them of the above position. Instead of verifying the same from your accounts, I was asked to produce my bank passbook to show that the amount was not received. I produced my bank passbook in your Hyderabad office to confirm that the medical reimbursement was not received. I also informed them that Andhra Bank is now union bank and that there is a change in the IFSC code. I also gave them the changed IFSC code. The above details are in public knowledge which could have been verified on the net by your Hyderabad office by a click of a button. Instead of doing it, I was again asked to get a letter from Andhra Bank on their letterhead showing the changed IFSC code and change in the name of the bank. It could be seen that your Hyderabad office is most unhelpful in settling the medi claim and also making a senior citizen of more than 80 years to run around the bank and office on the simple pretext. The delay in settlement of my medical claim for the simple reason of change in the name of the bank and its IFSC code cannot be appreciated. I, therefore, request that the concerned may be instructed to settle my claim immediately. I am giving my bank details below
                          BANK DETAILS
                          1) Name of bank: ANDHRA BANK NOW-UNION BANK OF INDIA
                          2) MY ACCOUNT NO: [protected]
                          3)IFSC CODE: UBIN0805432
                          Name of the complainant: CH VANKATAPATHI RAJU
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                            pawan gupta 1
                            Dec 10, 2020
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                            For last one mont i did not received pan card when i check it was showing as with held for processing, when i saw the pan no is wrongly written by the computer operator, i told about it on[protected] Now they are not entertaining the quary. For this service i paid Rs 250/- .
                            Address of such outlet at ITO, delhi
                            My mobile no. [protected]
                            Email : [protected]@gmail.com
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                              Naresh_2808
                              from Powai, Maharashtra
                              Dec 8, 2020
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                              Applied for my son's PAN card on 23/Oct/2020 and after regular follow ups now since 1 month it shows "PROCESSED SUCCESSFULLY". I have neither received any sms/ email communication regarding the same. When enquired about PAN card dispatch I am getting all sorts of anwers like we have escalated this matter/ our system is down/ our representative will call etc with new ticket at each incidence. This is not acceptable, with out tracking ticket to logical closure, raising new ticket each time wont serve the purpose and I expect a prompt action by senior authority. I am tired following up and listening to stereotype answers.
                              (Application Coupon Number: N[protected] [#175487] [#958370] [#223149]
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                                ridhimaaa
                                from Gurgaon, Haryana
                                Dec 1, 2020
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                                I recieved a wrong pan card and when I returned the same and requested for a correct pancard no status is updated yet
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                                  K
                                  kinimadhav
                                  Nov 20, 2020
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                                  Address: KUMTA

                                  Application No./Coupon No.:U-Q[protected]
                                  Name as to be printed on PAN card:GOPAL CHANDRU PATGAR
                                  Gender:MALE
                                  Date of Birth/Incorporation:31/12/1962
                                  Father's Name:CHANDRU BOMMU PATGAR
                                  Name as per Aadhaar:GOPAL CHANDRU PATGAR

                                  MY COMPLAINT : MY PANCARD APPLICATION IS WITHHELD FOR THE FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA

                                  But APPLICATION DATA IS TRUE .AS PER AADHAR CARD DATA

                                  Hence Please Kindly process this Application & issue the PAN as per Application Data

                                  Thanks &Regards
                                  GOPAL CHANDRU PATGAR
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                                    Ujjwalgold
                                    Nov 20, 2020
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                                    Address: ASANSOL

                                    Respected sir,
                                    i am applying pan card for club on 18/10/2020
                                    coupon no-g[protected]
                                    but status shown your application witheld for proceesing
                                    objection -ao deatils not found
                                    eastern region
                                    please sir solve my problem
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                                      Krishshah249
                                      Nov 18, 2020
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                                      Pan card processing has been withheld

                                      I submitted my pan application for change of name few days back and now when i checked the status of it, its showing pan card has been withheld for processing. The objection remark is
                                      Objection marked - [ For Non-indian citizen UID num and UID verify Flag must be null. ]
                                      How to resolve this....
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