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UTI Infrastructure Technology & Services Limited [UTIITSL] Complaints & Reviews

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Updated: Dec 29, 2025
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UTI Infrastructure Technology & Services Limited [UTIITSL] reviews & complaints page 55

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V
vaibhav shankar dixit
from Nagram, Uttar Pradesh
Apr 18, 2017
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Address: Kanpur, Uttar Pradesh, 208001
Website: Uti

I have aplied pan card through uti and same has been dispatched through registered post. The status shown in the website the pan card no. CCHPA9677E is returned undelivered due to insufficient address. However, all dispatch are being received at this address. I give hereunder the details of card:
Name- Shifa Ahmad d/o sakil ahmad
DOB[protected].
Mob no: [protected]
Kindly arrange to resend in my mailing address under advise to us.
I applied my pan card in Feb 16 2017 but already alloted my pan no but not shows printing card or dispatched
But still this message shows till one month in your website
My coupon no[protected]
And alloted pan no HVFPS1641C
Kindly do the needful because I have very urgent requirement of pan card
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    S
    Suachinpau
    from Guwahati, Assam
    Apr 17, 2017
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    Address: Mumbai City, Maharashtra, 1234
    Website: www.utiitsl.com

    Sir/Madam
    My Name is SUACHINPAU, As I have lost my PAN CARD (BIYPS1118J) so I re-applied on 07 Mar 3017, but i could not received any information till date. Can you please check the details and send me the PAN CARD. My application Ser No[protected] & Coupon No[protected].

    My contact no - [protected] & [protected], please give me feed back in my contact no.
    On above mentioned subject I have applied for PAN No. with a fee of Rs. 107/- processing coupon No.:[protected] but my PAN card is not issued by the UTI Infrastructure Technology & Service Ltd till date. Even my application is not tracked online. So please look into the matter urgently and convey at the earliest.
    RENUKA SINGH
    D/sir

    i have applied duplicte pan card on 13 march 2017.

    My pan card no is AFYPA0679N and my Pancard vide customer code no is A1122200. . I HAVE NOT RECEIVED MY PAN CARD TILL DATE .

    PLS TELL ME WHAT ABOUT MY PANCARD STATUS
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      M
      Mohammad Hadees Khan
      from Delhi, Delhi
      Apr 16, 2017
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      PAN Coupon no.[protected] applied on 06-Feb-2017 and under allotment since 13-Mar-2017 but no change their results so for. Its services are much poor. This company loosing their trust. This is applied for social work organization Rural Muslim Welfare Trust to achieve its donors targets and taking some others formalities but failed due to its laziness and much taking time.
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        N
        nirmalv_2003
        from Kolkata, West Bengal
        Apr 14, 2017
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        Address: Kolkata, West Bengal, 700054
        Website: www.trackpan.utiitsl.com/PANONLINE/#forward

        My Pan Card Nnumber is CTDPP6866K, I had raised request to make a change in name in pan card services for financial year[protected], It has been more than 3 months and i am still waiting for changes in pan card name and the financial year now is[protected], seriously in india, it is very difficult to trust govt services, does it really take so long to change a name in pan card, please look into this and help the people rather than making them wait in queue for so long.
        I had Applied for my Minor to Major pan card Update by july 2017 and now its almost august .. Waited for a month ... but still even the request didn't got updated in the utistl website ... The government Sucks !!!
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          V
          Vivek9213731320
          from Delhi, Delhi
          Apr 13, 2017
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          Address: New Delhi, Delhi, 110006
          Website: [email protected]

          I applied for my PAN card vide coupon No. U- N00136622 HALCHAL BABA, and allotted PAN number- CTCPB6549L. I was informed by your customer executive that 10 days time require for processing further. but till date I have not received my above said pan number, I have already up loaded my clear photo and signature as directed by the your executive. Please send my pan card at my residential address immediately
          my contact no. [protected].

          Thanks

          Regard

          Halchal Baba
          Shamshan Bhumi,
          Delhi-110006
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            K
            kothari online
            from Bengaluru, Karnataka
            Apr 11, 2017
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            Address: 400614
            Website: www.utiitsl.com/UTIITSL_SITE/pan/index.html

            My name is -- ASUYA LALSINGBHAI U-N[protected] as date 20/03/2017

            after 30 days now Your application in original (with physical documents) is not received yet. verify with our utiitsl office at the address to which you have posted/submitted this physical application set.

            cuoriar compuny as dileverd my parcel in 10 days sir please solwe problem
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              A
              amitpatil1604
              from Mumbai, Maharashtra
              Apr 12, 2017
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              Address: North Goa, Goa, 403206

              My datails
              Application Coupon number U - N[protected]
              Application Type For new PAN Card (Form 49A) as a Resident Indian
              Applicant Name AMIT BALASAHEB PATIL
              Status YOUR APPLICATION IS WITHHELD FOR PROCESSING.
              Region WESTERN REGION
              Objection Reason Objection marked - [ AO Details not valid ]
              I paid fees, MY APPLICATION IS WITHHELD FOR PROCESSING and the objection resion is
              " Objection marked . other than AADHAAR copy are submitted/attached with this PAN application."and
              my address proof and dob proof.what should I do I am subemitted all the required documents, I am also paid 107 rupies, and most important is I spannished 2-3 months for pan card till my problem is not solved .Please do something .inform me instantly, because I want pan immigiately.
              email id - [protected]@gmail.com.
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                J
                jkca1993
                from Mumbai, Maharashtra
                Apr 9, 2017
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                Address: Thane, Maharashtra, 421005
                Website: UTIITSL

                Dear Sir,
                I have applied for New PAN card but due to miss match error with Aadhaar detail online form was rejected from UTIITSL, so please kindly refund the online payment done to UTIITSL. I hereby provide the following details for your information.

                Online PAN Application No: U-N[protected]
                I have paid Rs.112.75/- State Bank of India online payment gateway.
                My contact is NO. - [protected]

                Details from bank
                Date (Value Date) Narration Ref. No. Debit Credit
                09-Apr[protected]Apr-2017) TO TRANSFER
                INB UTI Infrastructure Techno BILL_UTIITS Payments ISBI[protected]IGABCMFVX4 112.75

                I request to refund the amount which is wrongly paid, I have Submitted the fresh application for same.
                Apr 9, 2017
                Complaint marked as Resolved 
                Dear Sir, I have applied for New PAN card but due to miss match error with Aadhaar detail online form was rejected from UTIITSL, so please kindly refund the online payment done to UTIITSL. I hereby provide the following details for your information. Online PAN Application No: U-N001581927 I have paid Rs.112.75/- State Bank of India online payment gateway. My contact is NO. - 9657042038 Details from bank Date (Value Date) Narration Ref. No. Debit Credit 09-Apr-2017 (09-Apr-2017) TO TRANSFER INB UTI Infrastructure Techno BILL_UTIITS Payments ISBI5276297608IGABCMFVX4 112.75 I request to refund the amount which is wrongly paid, I have Submitted the fresh application for same.
                Sir
                i am sajeev, writing this letter to inform that i dont get my new pan card, the number is hpvps1267a, because of wrong address.
                So kindly re despatch the same as early as possible.
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                  D
                  Dhananjay Kumar Saw
                  from Bengaluru, Karnataka
                  Apr 6, 2017
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                  Address: 560095

                  Hi Sir/Madam,

                  I have applied pan card for my mother on last months but it' still displaying message Application payment is under verification. payment against application is not received yet as per utiitsl records.

                  The Pan Card number is required argent to apply in mother pension by EOD 31st March 2017.

                  Below are the Details:
                  Application Coupon number U - A[protected]
                  Application Type For new PAN Card (Form 49A) as a Resident Indian
                  Applicant Name DEVANTI DEVI


                  Could you please look into this as soon as possible.

                  Thanks & Regards
                  Dhananjay
                  [protected]
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                    B
                    Bathula.Sridhar
                    from Delhi, Delhi
                    Apr 7, 2017
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                    Address: Hyderabad, Andhra Pradesh, 500003

                    Post with consignment number .
                    I am srilatha bathula had applied for pan card on 28th january 2017 with application number[protected]. It is dispatched through Registered post on 6th march 2017 with consignment number RM[protected]IN, till now i didn't received my pan card. when i am tracking the status its showing delivered to KONKAN BHAVAN Mumbai. Please take this issue as serious and resend my pan card to my address H-no 6-45 plot no 328 Picket Gandhi colony YWCA backside Secunderabad 500003. please cal me for further enquiry regarding this issue [protected].

                    Thanks & Regards,
                    srilatha
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                      B
                      B.Chandra Sekar
                      from Mumbai, Maharashtra
                      Apr 6, 2017
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                      Address: 631561
                      Website: www.consuccmercomplaints.in/new_complaint

                      PAN CARD returning to Mumbai office bcz I was not in the address ahile delivery so change of address form with attached address proof has been sent to the Mumbai by both soft & hard copy office by the end of FEB'17 still not returning and nobody picking the office phone for help

                      APPLICATION NO: U[protected]
                      COUPON NO: U[protected]
                      ALLOTTED PAN NO: BIXPC2322R
                      Dear B.Chandra Sekar,

                      I think they wont re-post the PAN card which is returned to them for the reason of Non-delivery. Also they would ask you to apply for re-print of card with a cost of around Rs.150.

                      ANGURAJ
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                        A
                        Arun Isaac George
                        Apr 6, 2017
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                        Address: 560103
                        Website: www.utiitsl.com

                        Dear Sir / Madam
                        I Applied pan card middle name change on 25/3/2017 but till date now i didn't any confirmation messages and mail also i applied UTI infrastructure technology and services limited, D-1, First Floor, Thiru-via-ka Industrial Estate Guindy chennai -600032
                        but no one response my mails and telephone calls also my acknowledgement number is Q[protected]

                        I have applied and corrected the PAN card but still not received the physical documents for your status but i have already send by speed post and it reached address in chennai on 29 march 2017. Its still showing physical documents not yet received. Can you please check the latest status?

                        Application Coupon number U - Q[protected]
                        Application Type For Change/Correction in PAN Card details (CSF)
                        Applicant Name ARUN ISAAC GEORGE
                        Status Your application in original (with physical documents) is not received yet. verify with our utiitsl office at the address to which you have posted/submitted this physical application set.
                        Dear Arun Isaac George,

                        Just wait for another 15 days to get proper update. Because me too felt the the same issue and sorted out and got the PAN Card after 45 days. Hardly it will take 45 days to get PAN card from them.

                        ANGURAJ
                        Actually i dont even want the PAN card. In pan card also my display name is correct. But somehow the pan database is having my second name spell wrong as ISSAC instead of ISAAC. So i am unable to link my aadhaar.
                        angucool's reply, Apr 8, 2017
                        Dear Arun Isaac George,

                        You will get PAN card by next week since they are in Need of approval from Income tax dept against correction. This is formal verification which is done for any correction in PAN Data. So check the status of UTIITSL after few days about tracking of your PAN despatch.
                        I applied for surname correction on 16th April 2018, and the courier tracking shows that it was delivered on 17th April 2018 but the status is still "Your application in original (with physical documents) is not received yet. Verify with our UTIITSL office at the address to which you have posted/submitted this physical application set" I need the surname to be corrected for immediate purpose.
                        Saranya Raju's reply, Apr 23, 2018
                        coupon number is Q000709859
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                          A
                          apeejay school of architecture
                          from Noida, Uttar Pradesh
                          Apr 5, 2017
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                          Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

                          Dear Sir/Madam,

                          This is to inform you that I have applied for New PAN card with Ack No. N-[protected] on dated 12/01/2017 and submitted my Hard copy for the same by speed post but I have not received my PAN(in Hard Sheet) till today. For long time I am looking my Status of PAN application "We have received the documents with reference to your PAN application. Your application is under process with NSDL"

                          Kindly look into the matter and take necessary action as soon as possible so that I could get my PAN and submit my Bank Branch.

                          [protected][protected][protected]
                          THANKS AND REGARDS
                          MRS. BALA
                          PAN ack no : N-[protected]
                          M:[protected]
                          E-Mail id: [protected]@yahoo.co.in
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                            P
                            Priyankaommi
                            from Visakhapatnam, Andhra Pradesh
                            Apr 5, 2017
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                            Address: 530017
                            Website: www.utiitsl.com

                            I had applied for new pan card for my mother with applicant name OMMI SARADA in UTI INFRASTUCTURE TECHNOLOGY AND SERVICES LIMITED website in online on 5th MARCH 2017 & i even sent hard copy of the application on 18th MARCH 2017 to chennai address:
                            PAN PDC Incharge – Chennai region
                            UTI Infrastructure Technology and Services Limited,
                            D-1, First Floor, Thiru -Vi-Ka Industrial Estate,
                            Guindy,
                            CHENNAI - 600032.
                            Tel No:[protected]/[protected]
                            so kindly let us know the status of our application.

                            with regards,
                            PRIYANKA.
                            Apr 05, 2017
                            Updated by Priyankaommi
                            I had applied for new pan card for my mother with applicant name OMMI SARADA in UTI INFRASTUCTURE TECHNOLOGY AND SERVICES LIMITED website in online on 5th MARCH 2017 & i even sent hard copy of the application on 18th MARCH 2017 to chennai address:
                            PAN PDC Incharge – Chennai region
                            UTI Infrastructure Technology and Services Limited,
                            D-1, First Floor, Thiru -Vi-Ka Industrial Estate,
                            Guindy,
                            CHENNAI - 600032.
                            Tel No:[protected]/[protected]
                            so kindly let us know the status of our application.

                            with regards,
                            PRIYANKA.

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                              b13pandey
                              from Ghugus, Maharashtra
                              Apr 5, 2017
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                              Address: Mumbai City, Maharashtra
                              Website: utiitsl

                              Dear sir/madam
                              I applied for correction in pan details on 16/3/17. The application along with the documents reached to the PAN PDC INCHARGE on 20/3/17 as per the india post tracking. But still the status is showing Your application in original (with physical documents) is not received yet. I tried to contact on the given no. but failed. Even i have mailed but have not got any response till date. It is march ending and i have to file income tax return. I am working in the ministry of defence.
                              Application no. U-Q[protected]
                              pan no. CBCPK7986A.
                              PLZ HELP.
                              with regards
                              [protected]@gmail.com
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                                A
                                abhiarya08
                                from Pune, Maharashtra
                                Apr 3, 2017
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                                Address: Patna, Bihar, 803212
                                Website: www.utiitsl.com/UTIITSL_SITE

                                I had applied for a new PAN Card and my application had been received on 11th March, 2017. It's have been more than 23 days, but still when I track my application, It still shows
                                "Application is received and is under verification". As I know It hardly takes 10-15 days to generate PAN Number.

                                I need my card at a very urgent basis. My application coupon number is "U[protected]". I tried to call all customer care numbers, but all in vain.
                                Dear

                                You just wait for another couple of week to get proper update. Also they would process your application in 45 days and send your PAN to your address.

                                ANGURAJ
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                                  D
                                  D.n singh
                                  from Kanpur, Uttar Pradesh
                                  Apr 2, 2017
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                                  Address: Varanasi, Uttar Pradesh, 221001
                                  Website: Www.utiitsl.in

                                  Dear Sir/Mam,
                                  Herewith we bring to your kind notice that I had applied for correction in PAN Card in the name of Devanand Singh, Varanasi, which was dispatched to our correspondence address. but till now I couldn’t receive the PAN Card, after couple of days I contact the Post Man regarding the post. He told that he kept with him for four days and returned to the sender address.
                                  Therefore, we requesting your resend our PAN Card to our address mentioned below as well we mentioned our details below.
                                  Application No :[protected]
                                  Coupon No :[protected]
                                  PAN Card No :FKYPS4124N
                                  Consignment No :RM[protected]IN
                                  Applicant Name :Devanand Singh
                                  Address :L3/26 KAILGARH COLONY, VIVEKANAND NAGAR, ABOVE GENERAL STORE, JAGAT GANJ VARANASI (U.P.) 221002

                                  So, kindly resend the PAN Card to the address mentioned above.
                                  Thanking you

                                  Yours sincerely,
                                  Devanand Singh
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                                    rmshafiq
                                    from Namakkal, Tamil Nadu
                                    Apr 1, 2017
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                                    Address: 600032
                                    Website: www.utiitsl.com

                                    Dear Sir,
                                    I applied for a new pan card in utiitsl filled up the application and attested aadhar photo copy as proof.Sent through India Speed Post, while I track it shows physical application not received yet, I got delivery message on 17/03/2017. Kindly find the attachment and please help me.
                                    Pan Card Tracking number: N[protected]
                                    Speed Post Tracking number: ET[protected]IN
                                    Mar 31, 2017
                                    suresh kumar ahari's response
                                    सुरेश कुमार अहारी an. - [protected] category- individual, pan status - dispatched01-mar-2017 re./speed post at the address for communication * expeched to be delivered by 11 mar 2017
                                    pan no. - CBEPA6691J
                                    आज दिनांक 31मार्च 2017 पेन कार्ड प्राप्त नहीं हुआ है जाँच कर निम्न मो. नं. [protected] पर सूचित करे |

                                    AN.-[protected]
                                    NAME- SURESH KUMAR AHARI
                                    STATUS- PAN DISPATCHED ON 01MAR2017REG./SPEED POST EXPECTED TO BE DELIVERED BY 11-MAR-2017
                                    PAN - CBEPA6691J
                                    आज दिनांक 31मार्च 2017 तक प्राप्त नहीं हुआ है कृपया पोस्टल ट्रेकिंग नंबर निम्न मो. नं. [protected] पर भेजे
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                                      rajesh_tup
                                      from Bengaluru, Karnataka
                                      Mar 29, 2017
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                                      Address: 641603

                                      I had applied for Change/Correction in PAN Card details on 08Feb2017 but till now my application status is

                                      YOUR APPLICATION IS WITHHELD FOR PROCESSING.
                                      Objection marked - [ FATHER NAME MISMATCH BETWEEN ITD DATA AND APPLICATION DATA ].

                                      I had also mailed the UTI team buut no response from them

                                      Kindly anyone let me know what I have to do furthur
                                      Mar 29, 2017
                                      Updated by rajesh_tup
                                      Mu Coupon number is U - Q[protected]
                                      Dear rajesh_tup,

                                      As per you application, they have marked some objection relating to you Change request. To rectify the same as per query, you have to submit the "Anexure-A" certificate which is available in Income tax dept. The certificate to be obtained from Gazetted Officers those who have the power to sign Like Govt Doctors, Executive engineers of Central Govt organization and all. I[censored] have any query revert me back

                                      ANGURAJ
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                                        runwraj
                                        from Chennai, Tamil Nadu
                                        Mar 29, 2017
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                                        Address: Jaipur, Rajasthan, 302012

                                        For Q[protected] Confirmation received from IT department (This is the status for last 3 weeks...Isn't it too long?)

                                        For N[protected] Card is under printing for last 2 weeks. Are we getting some special quality printing which took this much of time.

                                        For Q[protected] Waiting confirmation from IT department that too I have to initiate after sending documents a week back.

                                        I would not recommend any one to take service from UTI. Pathetic service provider
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