Uttam Vastra Complaints & Reviews

We had order a dress from Uttam Vastra in January and it had delivered dress one week later from ordering date.we unsatisfied with that color and the work on the dress, so we had kept the return order, but they did not responded to that, so one month later we again called for Uttam Vastra they told that they will send refund form, then they sent the form and we filled it and sent the form, but we didn't get any response from there.so we are...

I have ordered 2 kurti from Uttam Vastra on 25th April 2016, through Credit Card with full payment of Rs 762.95 Order No- 375680..

But unfortunately I have received only Black cotton printed kurti & others (Red cotton designer Kurti ) was missing in packet after open it which was delivered by Blue Dart. I have called Uttam Vastra customer care(mention in websites) same day after delivery for the same & customer care informed...

Sir
i wish to inform u that i had placed an order(order no -334213 )dt:21/3/16 with uttam vastra. It was delievered on 30/3/16.
when i opened it was wrong .
So, i requested them to return the product. Despite my repeated calls and email, they didnot picked up and asked me to self courier it.
On 9/5/16 i got email that we tried to pick ur stuff but didnot get response .now u return it in 10 days or we will not...

I had ordered for black and peach floor length anarkali suit but then I received orange colour dress and the material is not the same which is mentioned in your website. I'm really very disappointed with your product. The image which is mentioned in your website is totally different. I need to return the dress and I need the refund of money immediately....

Hello,
I had ordered a saree on uttam vastra website. My order number is 341989.The quality of the product was v poor. I asked them for reverse pick up after 8days they say mam, we dont provide a reverse pick up facility to your pin code.wherein, in the same building the neighbour had a reverse pickup facility two days before i placed a return request. After too long conversation they arranged a reverse pickup. Returned it a month...

I have booked a dress on uttamvastra.com in January. I have returned the product but the amount has not been received yet.
My order id is 184636. I have paid Rs.1199/-.
I have received a cheap quality product and I have returned the product in the same month.
I have attached the return slip as well.
Gave them my bank account details twice, also asked them to give store credits so that I could buy some other product,...

I have placed an order of 799.00 with delivery charges 100.00. Its status still in processing state from last 4 days and there is no response when i call to customer care number.
Not sure what to do now. Uttam vastra looks to un reaponsive on phone calls and there is no other way to contat...
Can you say their mail adress, ao that i can write them...Please assist...

Dear,

This is to inform you that i place a order of a Saree green Georgette with amount of 599/-(100 delivery charges also ) total amount 699/- in your portal on 31 march 2016 and pay the money by debit card order no.347752.
I try to you customer care no.[protected] many time but no one received the call.

so i want to credit my balance as soon as possible.


your service is very poor...

Helo, i placed an order on 1 may 2016 with an order number 102413. Since then i am tracking my order but there is no clue. On website i am hardly getting any information about my placed order. It is written over there that order status is complete but no dispatched date no estimated arrival date nothing is mentioned over there. Neither i got any emails regarding whether the order has been dispatched or still on hold. I mean its high time...

I have been calling and following up with uttam vastra guys from last 2 months. Every time they ask me to fill a refund form, i had already given them my banking details. I ordered about 25 suits on different dates with different order id out of which i had to return 5 suits with order id 281778 & 277883. These orders were placed and returned in feb and i am still waiting for my refund. I have no clue how much more time these guys will need...

This is naaz hanagal from karnataka. Your customer
Im not satisfied with ur product because the cloth is not good which i was expecting.. And also it was totally different from the image that you show on your website. Colour is alao different... So please take that product back n repay my noney
Please i want to buy many more products from your website but please make sure the product will b the same n of good quality. Please...

I had returned the product a week ago. They said refund will be processed with in 7 days. But no mail from uttam vastra after the reverse pick up. I called several times for the customer care but no one responded. So please do refund the amount.
Total amount paid:
Charges:1, 099
cod cahrges: 100
total: 1, 199
so please refund the amount as early as possible.
I have given the bank details.
Also...

I had returned the product a week ago. They said refund will be processed with in 7 days. But no mail from uttam vastra after the reverse pick up. I called several times for the customer care but no one responded. So please do refund the amount.
Total amount paid:
dress cost: 599
cod cahrges: 100
total: 699
so please refund the amount as early as possible.
I have given the bank details.
Also...

Regarding order no. 363379
I have requested the return of the product due to bad quality of cloth. My product has been picked up from my place but money has not been refunded back yet.
This is the most unresponsible site i have ever shopped from. If this is the service they are providing then whose gonna shop from them.
Please refund my money.
The courier receipt is attached...

I purchased product on 4/4/2016, same day i raised return request after so may calls company picked the product this month on 3/5/2016, but till now i do not got any call or mail regarding this then i mailed the courier receipt picture i did not got payment or any confirmation from you, and from yesterday i am trying to connect customer care they do not pic call always put on hold...

I have bought a product from Uttam Vastra and because of some problem in their website my product got ordered twice after it was delivered it was received by my family member and after when I check my product I saw the same product delivered twice then I immediately lodge a complain and they picked the product on 21 April but didn't get my money back yet and every time am calling the executives are giving me a certain time but are failing...

My order no. Is 102176. I have fully paid this order amount by sbi debit card payment method.
But my order is come to my shipping address and the courier boy said the order is cod and please pay 1198 rs.
My debit card no. Is [protected]
Pos [protected]
At payutxn#[protected]
Solve my problem within 2 days other wise i'll complaint grahak suvidha kendra.....

Dear Sir,
I have placed the order for Pink Fabric Georgette Designer Lehenga Chaniya Choli (order no. 27847) on 26th of Oct'15 for which the payment was paid in advance. There is no whereabouts of this order even after 6 months, nor my payment has been credited.
Is this the level of service that Uttam Vastra has???
We have been chasing you since then but haven't got any concrete reply from anywhere.
Pls treat...

Hi im deepthi

i ordered pink net designer wear gown(my order no 189380), it is delivered but is not good
cloth quality is very cheep quality, so i want cancel my order, so i was called customer care lot of time but they are not give to proper response to me angin and angin i called them they are giveing to different answers, finally they send one form, i fill that form and send to them, once call to customer care br...

I have ordered 3 suits on 19 march 2016 and ask gor return. They came to receive it on 20 of april. From the. They are not refunding my money... Its being. More than 45 days. Always they are saying 3 4 days iy will take. I am totally fed up. They are very cheap people like beggers and cheaters... Plz. Nvr order from this site again. Everytime i am calling or mailimg them, same relpy is coming from them that plz wait for 3 or 4 days. I am...