Uttam Vastra Complaints & Reviews

I ordered the combo pack of chudidhar material with cost of 5659 rs/- on 22nd march 2016, we paid the amount through sbi online.. And they given me a mail with generated track number #336701. When ever i track that it does not display (Not existing), and the supportive team always tells me irrespective answers.. What you people think about your self. You are playing games with customers. If you are unable to send products to the customers...

I have ordered 2 churidar materials cost around rs. Thousand on February 5, 2016 from uttamvastra. I have already paid the amount through sbt debit card. They told me that it will be delivered within seven to ten working days. But the same was not yet delivered to me. I contacted the customer care service several times. But they didn't give me a sufficient reply. Last time I called them and want to refund the amount if they can't deliver...

My order number is 344594 . I placed my order on 29th march with uttam vastra .I got dleivery on 30 Mar . I applied for return for 2 out of 3 products on their website on 2 April. Since there was no revert till 5 April, i called their call center. The lady who attended my call told me that I have to courier the products back to them as courier service is not available in my area.

I fail to understand I stay in a prime locality...

Pooja choudhary

I already follow all procedures as per requirement, than also i am not getting proper response from them.

I already sent product before a month, even i sent my courier slip via mails and every time i found from your side that u will get your refund with in a 3- 4 days.

As per site that they will get return with in 15 days. i already giving you time exceeding 1.5 Months, m not find...

Plz avoid this site, worthless clothes of extremely poor quality. Don't get fooled by the pics shown on the portal, product which will be delivered to you will be no where near to the product shown. Refund policy is very troublesome and call centre agents are most unprofessional with very little knowledge or no knowledge . This company does not honour any commitment so plz be very wary before dealing with this company. My order number was...

I already follow all procedures as per requirement, than also i am not getting proper response from them.

I already sent product before a month, even i sent my courier slip via mails and every time i found from your side that u will get your refund with in a 3- 4 days.

As per site that they will get return with in 15 days. i already giving you time exceeding 1.5 Months, m not find my money back

br...

I ordered 4 kurites from uttam vastra on 9th of march16, and now till 3rd of April I did not receive any product from uttam vastra, now please cancel my order 313033 and you should close your online shopping portal if you did not deliver your products on time...
Poor services
Rajni...

My order number is 303384.I placed my order on 6th march with uttam vastra .I did not get my order on time and even no any call.At last i got my order cancelled and they are not providing me any information about refund.This is my worst experience with any company.I request you to let me know about it and i want my money to be refunded as soon as possible.
Thanks...

I have ordered a product from Uttam vastra, which I did not liked the quality and raised a request for return of product on 23rd Feb 2016 the same day when I received the product from them. For 2-3 days I continuously got calls from them stating that "you have raised a request for return and the product will be picked up in 2-3 working days", which did not happened. I was continuously chasing them via email as well as called the customer...

I order a product from uttamvastra.com with order number 252069 on dated 17.02.2016.. there has some issue in size and colour so that i create a request to their call canter on return and refund but after followup 1 month no one come to pick the product then i got a mail from uttam vastra team that please send your product by your own self we will pay the courier charges that i send the product to uttam vastra address and which is confirmed...

Order :269508
first of all the product quality is so poor and it does not resemble to the product i ordered.
i placed a return request the very next day of reception but no one came for return. its been over 50 days but still no one came for returning order.every time i send them email i just get the same answer "We will take 4-5 days more".they have worst customer service....

I have purchased 4 product from Uttam Vastra.com out of which 3 are very poor quality. I called custumer care executives many times. They told me wait 4-5 days, someone will come and take the product and your money will be credited. But it takes 46 days, no one has arrived. I am calling in every 5-6 days interval and every times they told me same. I m tollaly frusteted. They are doing mental harrasment of me.
Following are the name...

I had order pink net gown from uttam vastra order no-252069, on 18 feb 2016 & on 20 feb 2016 i raised a return request due to worst quality & colour, after that for almost 20-25 days i am still waiting for return request i always got a mail from uttam vastra that we will pick the product in working 4-5 days sorry for delaying... still no one come to pick the product.. after that i got a mail from maulik ( UttamVastra CCE) he said plesase...

Hi i m Ankita sharma on 18 jan 2016 i ordered a black suit .I received order but its quality is very cheap and worst so i raise a return request on same day but uttam vastra not arrange a pickup. After some days
i return my order by trackon courier company with traking no.[protected] on 14th march the article delivered on17th of march @uttam vastra warehouse.


Order no #168045 But till date I don't received any...

I had ordered on 17th feb 2016 (Kurti & Legging). I need Red color instead of pink (Kurti Embroidery). When i had checked on net its seems red embroidery. But in actual it is pink. I had also complaint to Uttam customer care, at that time they replied me by mail they will refund with in 10-15 working days. I had given all details by mail like my invoice copy & account detail but 1 month past i am still waiting for refund .Can you Please help...

Dear Sowmya.

As per your request we are provide coupon for your refund amount,

Your refund amount for both orders ; Rs .1298,

But we are provide coupon amount ;1398,

Please confirm So, we can provide coupon,

Thanks & Regards

Anil Kudikala,
Uttamvastra Support Team,
Helpline No: +[protected]
A: 106/107 Shri Mahavir Textiles...

I want my refund money
order number-269269
if not within 2 days!
i will make it for sure, to come to your office with police.. and with notice of consumer court.. !
i will make your company shut down....

I have purchased one dress material from uttam vastra vide no 273261 dtd. 23rd feb. 2016. unfortunately defective material was received in bag. i have returned the same on 27 feb and the same was received by uttam vastra - surat by 29th of feb. 2016. i have also submitted my bank account detail on 29th feb. for payment transaction.

value - 699+180 = 879/=

after repeated reminder they were deposit just rs. 100...

Uttamvastra.com — Refund yet not received
Hi I Am Arun on Feb 9 2016 i ordered 2 lehgas i recived order but quality is very cheap and worst so i raise a return request on same day but uttam vastra not arrange a pickup. After some days
i return my order by aramax courier company with traking no. [protected] on 14th march the article delivered on16th of march @uttam vastra warehouse.


Order no #234717...

Asia handloom shail Singh 129/8, 8 Marla, model town Gurgaon.122001 Hariyana
Hi,
I am shail singh
I have booked two item 3 march 2016
Order no.298380 but I have recived only one item.I have payed also two item amount..plz refound my amount or deliver my item.I will never purchase from uttamvastra.com ..we known this site only fake...I will suggest my relativs & friends never purchase from this site...I called...