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Uttam Vastra Complaints & Reviews

uttamvastra.com
2.7
Last updated Apr 21, 2022
Complaints 405
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Uttam Vastra reviews & complaints page 9

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R
rupaliisharms
from Gurgaon, Haryana
Mar 28, 2016
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High delivery charges

Address: Mumbai City, Maharashtra, 400094
Website: gmail

Hello, I want to tell you that I am very much disappointed with you.I totally ordered 15 suits and lenga choli from your Uttam Vastra.every time I have to face different problem.first time I get the wrong product.second time a call come from you that the suits I ordered are not available so you cancel the order.and last and the most please please please less your shipping charges at least for those customers which ordered so much quantity.I...
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Anné Rose
from Mumbai, Maharashtra
Mar 27, 2016
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Not refunding my money from a long time

Address: Bangalore, Karnataka, 400077
Website: www.uttamvastra.com

Hi, I'm Aisha Shaikh
I ordered a dress from Uttamvastra on 10th February, my order number is 237856, the dress was not like how it was described on the photo and the cloth quality was bad too, so i raised a refund request on 12th February, the dress was picked up from my house but i haven't received my money till now, I've called them from many times but i still didn't get my money, I'm really angry now, if i don't get my money i...
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tommy02
from Tirunelveli, Tamil Nadu
Mar 27, 2016
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Dress material - fancy bridal anarkali suit

Address: 395010
Website: uttamvastra.com

I've ordered and received the above mention dress material from uttam vastra portal through the order no: 249034, by paying an amount of amt . Rs.699/-+ rs.100/- as courier charges. Since i received a damaged material, i immediately booked a return order. On receipt of my complaint they have initiated a return order. They asked me to return the material through any courier, for which the courier amount will be returned to me vide their mail...
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bittu2000
from Indore, Madhya Pradesh
Mar 26, 2016
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Return and refund

Address: 452011
Website: www.uttamvastra.com

I placed my order on 9 feb 2016 for 4 products my orders order number is 229201 and the amount i paid for these product was RS 6146.i talked to them 30-40 times but always they say that they will give me a refund form i'll have to fill it and i did this thing many times i filled several forms but i didn't received any response from them whenever i talk to them they always say that my product will be refunded within 3-4 days but as usual nothing...
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P
prapanch001
from Mumbai, Maharashtra
Mar 25, 2016
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Refund order (Po 272508)

Address: 400091
Website: uttamvastra.com

I have placed order for a dress piece vide PO no. 272508 and same was received. However we have returned it as it was not fitting in.
They instructed to return from our courier and they will refund cost of material along with courier charges. we returned it on 29-02-16 vide courier receipt no.[protected] of trackon courier. I have also given my bank details to enable them to send refund.
It was received by them on 1-03-16. We...
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R
ruchi.saxena
from Delhi, Delhi
Mar 25, 2016
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Regarding refund

Address: New Delhi, Delhi, 110001
Website: uttamvastra.com

With reference to the order no: #257641, I had ordered one unstitched suit piece online which was delivered to me on time.
As the item delivered was not as mentioned in the product details, I opted for return of this product.its been more than a month but nobody has collected the product for return as yet. i got 2 replies for my e-mail but nobody turned up yet.

I am following up for almost a month now. Is this the way...
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V
vinusha reddy
from Hyderabad, Telangana
Mar 29, 2016
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Dress quality

Address: Surat, Gujarat
Website: uttam vastra

We have ordered one dress and it was delivered within 15 days and we have not satisfied about that dress because its fabric was not nice and color which we saw on website was different from which we received and we kept return order . but we did not get any response from that company . since 2 months that dress is with us only .we want our money should be refunded and that dress should be taken back immediately....
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S
srrr
from Hyderabad, Telangana
Mar 24, 2016
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Worst online shopping experience, refund not received

Address: 500089
Website: uttamvastra.com

I ordered the 5 dresses from uttam vastra, order number 245363, it take to reach me 15 days but when it come to me I was not there to take it so product was return to company on 4th March and since from there I was following with them to dispatch the product but it was not dispatched to me. Whenever i called them they were telling that the product will be delivered to you within 5-6 days but till date product was not delivered so I initiated...
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vaibhav chauhan777
from Bhiwadi, Rajasthan
Mar 23, 2016
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No refund

Address: Alwar, Rajasthan, 301019
Website: www.uttamvastra.com

I purchased a product from uttar vastra, order id- 256898 on 18 Feb worth Rs 699.00.It reached me on 4 March 2016.
I returned the same on 9th march and it reached there on 10th as tracked by my courier Blue Dart.Tracking id- [protected].
I have filled both of there form, product refund charge form and courier charges return.
But whenever I call them some says it will take 4-5 days more, some says it has been refunded...
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K
Kopal Goswami
from Chennai, Tamil Nadu
Mar 22, 2016
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Refund amount not received

Address: 395010
Website: uttamvastra.com

I dont understand whats the problem of your service ...is it the way to deal with customer if the customer is not happy for your service so did you think you can sell the product through your website...Kindly Refund my amount against my order No :230551 .

I am waiting almost 1 month i don't think that refund process take so much time..kindly verify the same ....
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R
R.j Mangi
Mar 21, 2016
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Return money

My order no is 227253 . its dress materials is bed . But i got very cheap quality of cloth and different dupto product. 2 time i sent his my a/c detail. but still waiting for my money :(...
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M
Maria AP
from Mumbai, Maharashtra
Mar 21, 2016
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Refund

Address: 560050
Website: Uttam Vastra

This company is selling low quality products their cheating the customers and also when asked for refund they simply say our bank account payment is cancelled due the incorrect account no.. in spite giving them another account no.. again the same response we get from them...
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S
Sana Thara
from Mumbai, Maharashtra
Mar 21, 2016
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Refund

Address: Surat, Gujarat, 400095
Website: Online shopping of Dresses in retail and Wholesale

Order No: #126927.

Date: 31st Decemmber, 2015.

Amount of Refund: Rs.599/-

Shipping Address: Sana shaikh
c21 society no 136 mhada malwani malad west
mumbai - 400095
Maharashtra

Contact No. : [protected].

I had purchased a product from Uttamvastra due to lack of quality I had returned it. After several reminder the refund is not transfer to my bank...
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M
meena1234
from Chennai, Tamil Nadu
Mar 21, 2016
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I send a return request but return is not done yet

Address: New Delhi, Delhi, 110044
Website: uttam vastra

I have order suit from uttam vastra site but suit duppta was very small then I send a return request to the uttam vastra on 07/03/16 it's 13 days gone but no one come for pickup the package....
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Nikita Bhatt
from Anand, Gujarat
Mar 21, 2016
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I want refund my money

Address: Surat, Gujarat, 390019
Website: www.uttamvastra.com

I ordered one lahenga from that site but the quality of the material is very cheap.. its exactly opp the display picture... so i want to return it n want refund my money.. n atleast rpl ur customers.....
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R
Ramesh Takkar
from Haridwar, Uttarakhand
Mar 20, 2016
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Refund yet not received

Address: 395010
Website: uttamvastra.com

November 25, 2015 i return my order no #48888. But till date I don't received any refund. I have already send them the information of NEFT.
I think this company is spam. Forgery company....
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T
tarpitsahu
from Roorkee, Uttarakhand
Mar 20, 2016
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Cheap quality products & pathetic customer support

Address: Surat, Gujarat, 395010
Website: www.uttamvastra.com

I had ordered 2 suits from Uttam Vastra's website. After seeing the the cheap quality product, i immediately decided to file a return request on the very same day. Since that day (10 Feb), i ve mailed them many times. Every time they kept on promising that they will pickup the courier in 6-7 days and will process the refund. Now it has been over 1 month and no one has come to pickup the courier and there is no response from their side. I...
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A
afz
Mar 20, 2016
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Wrong dress delivered

Address: 500009
Website: uttamvastra.com

I wAnt below mentioned pic dress bt u people delivered r u all making fool 2people I want below mentioned pic dress chee very faltu service compare 2this craftsvilla and snapdeal is good I want tat dress within 2days...
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Naaznin Farha
from Bengaluru, Karnataka
Mar 19, 2016
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No refund yet!!! 2 months passed but still nothing!!!

Address: East Godavari, Andhra Pradesh, 502032
Website: Uttamvastra

I cancelled the order(order id: 173008) before I receive, site says 15days money back guarantee but my foot guarantee!! 2 months passed away, no refund yet. how many times should I call you people for the refund, bloody hell customer service it is!!!

Always the same I listen, you will receive in 2-3 days but for uttamvastra those 2-3 days never come. Not even the supervisor has guts to come on the call, bloody department n...
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Smitha Dayanand
Mar 19, 2016
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Changed return policy

Address: Surat, Gujarat
Website: www.uttamvastra.com

My order #144489 was placed on 7th Jan and after receiving the order the quality of the dress materials was pathetic. The price charged is exhorbitant for the low quality materials sent to us.Raised return several times for more two times..but no use.Now they are saying Policy Change and asking us to do the return courier. I seriously doubt whether my money will be refunded after I send back the products....
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