Uttar Pradesh Power Corporation [UPPCL] Complaints & Reviews

Dear sir, i m radhakrishnan pachauri defence colony bah agra connection no.7 25565. Sir I pais last bill on 29 .03 .2016 of amt.8060rs.rasid no. 009.after next month we find of bill-75rs.as we paid some advance amount.but after next month we find bill of rs. 5000 which is wrongly sent .we gobto the power office of taking this issues but the officer belong bah circle didn't give any response &some time they misbehaved to me so bill is still pending kindly do the needful.a lot of Thanks

I had lodged a complaint to concerned SDO for adjusting the excess amount paid previously. Instead of adjusting the bills I am getting bill showing bill arrears too. The matter has not been resolved till date. The SDO office has shown their inability to sort the matter. One person came from the department to disconnect the connection.When I contacted the SDO, I was asked to pay part payment .Will you please do something to resolve the problem permanently.
Ashok Kumar

My Jan17 bill not same as meter readings. Remove this error. My account Id [protected] satyaprakash sharma in Meerut. Bill Id. [protected]. My adress D128green green wood city Baghpatroad bypass near Subhangi hospital. I send application three times.. please pay attention to my problem. My bill is not meter readings. This is awareness of duty by metre reader. Warn metre reader for his awareness.

We have power conecation in 2005 on base of rural area and we paid every year bell from 2011 we was unable to pay bill so we received Rs.4750/- bill in the end of December 2013 after that now we are ready to pay our bill but one more thing that we have not received any bill from 2013 now when we went to pay our bill to power house then they reply us that there is not miter in your house so we will make your bill by manual then they made my bill of Rs.61000/- this is only our 3 years bill in three years from 2010 to 2013 our bill is Rs.4750/- and after 2013 to 2016 our bill is Rs.61000/- i don't know how they calculate our bill they told us that you have to arrange miter so i am asking you should i arrange miter or your electricity department will arrange miter in my home.

Kindly assist us to solve this problem.

Regards,
Nityanand Singh
Mob-[protected]
Email- [protected]@gmail.com

I the submit to this complain because I Belong rural area Bhiyawan Vill Ratna Pin-224125 and already complained on the subject matter my is facing very difficult problems due to light :-
Under the provision Rajiv Gandhi vidhudat my village to set wire but not complete transformer if the available of the items please provide the same for my vill
Mobil No-[protected]
Thanking you

Sir
I live in sidharth Niketan society and I see my neighbour 76 Sidharth Niketan use electricity without electric meter I.e. unauthorized. He use so many electric appliances as like heater, induction stove, water heater .I am also complained in electricity department but i did not see any different. So please check this point . And come with vigilance team
. Thank you

Sir
As per subject cited above, kindly peruse my bill it shows that last one year Last Bill ARR Rs 10.70 has been charged regularly by the billing department o[censored]PPCL. Perhaps it is fake practice adopted by UPPCL.
It is therefore requested that reimburse the fake bill amount already charged & deposited at the earliest or adjust in current bill & also correct my bill at the earliest in future so that we may deposit the current month bill accordingly. Any late action from your side is the responsibility of your department.
Regards
Sharad Misra

To
EXECUTIVE ENGINEER
Address: EUDD-V GHAZIABAD

Dear Sir,
i am a resident of Krescent Appartment Pratap Vihar ghaziabad .i have a complaint that i have not receiving actual bill regularly they dont take meter reading regularly everymonth and accumulate the readings and dend them all in one month.
This is for your kind information.

Yours faithfully,

S.H.HAIDERC/O BHAWNA TYAGI
Account No --- [protected]

Address: P-105 SANJAY NAGAR, SECTOR-23, GHAZIABAD


To
EXECUTIVE ENGINEER
Address: EUDD-I GHAZIABAD



Dear Sir,
I have received my Electric Bill for Rs.2745/- for a period
of 1 month.from[protected] to[protected].
The bill appears to be inflated, as I know for certain that
our consumption electricity is not so high as to warrant
such a high bill. My last consumption is 56 unit. This month
is 443 units. plz check and instruct for
immediate action..


I therefore request you to kind get the meter check as early
as possible.

This is for your kind information.

Yours faithfully,


S.H.HAIDER
Cell No.[protected]

Sir,
This is in relation to Electric wire lines going over our Plot at low height and the poles placed in a very unpleasant way in front of the Plot, all without our prior consent. Our plot is In Chhata Town on Delhi Agra National Highway 2, which has lost its commercial value by the way Electric poles and wires has been placed on it IRRESPONSIBLY.
We have invested our hard earned life saving money for purchasing this Plot, which has been ruined by NHAI officials and UPPCL Electricity department, while working on Delhi-Agra 6 Lane Road Project. Misdeed has been on our Plot only, while all other nearby work is done in a proper manner. It seems like this has been done intentionally to make us Rome here and there for this issue.
Photo of the poles is attached with this mail.
Kindly look into the matter as it is a serious matter for us.

Sir/mam!

In our faizabad, thr'z no customer care no. Regarding any query.. So we are unable to know that what is the reason or any fault in electricity or how much time it will take to repare... So plz provide us any proper custmr care service number, which can be available for some fix hours... I really don't like my up electricity or municipality services... Very poor.
Thank you!!!

Shivanee singh
2/01/2017
(Monday)

Vicky s/o jagannath 71 sahdana bareilly up
Mere ghar ki deewar me engal hai uski bajah se mere pure ghar me karant aa jata hai maine online bi complaint book karai to lekin us pr bi koi aktion nhi liya gya complaint book karay six month se jyadaho gya hai complaint no mv [protected] sahdana bijli gar bareilly up maine sunday ko bi customer care pr phone kiya pr un boss se baat karne ke bad bi koi action nhi liya ab aap hi batay agar koi jan ka khatra ya koi hadsa hota hai to uska jimmedar koun hai muze likhit me batay sahdana bareilly up 243001

The above meter is in the name of rafat ansari vide connection no. K. No.:[protected] a/c no.: [protected] r/o j 16/76, nawa pura nakki ghat, varanasi -221001.
I like to mention that neither anyone from uppcl office has visited my home to take meter reading nor any bill has been sent from uppcl office to me. I got shocked when i saw the bill i. E. For rs 108310 (One lac eighty three thousand three hundred ten) with meter reading 9980 unit. We have made a complaint on 17.12.2016 about the wrong bill without meter reading vide complain no [protected]., for which the uppcl turned up on 21th decemebr 2016 for checking and found the meter reading 3337 unit. As per their record, no meter reading was taken earlier since begining. The connection with meter was installed in the year 2015 and till date 3337 unit was consumed as most of the days we are out of town. After reading the unit, my connection was disconnected on 22.12.2016 by h. P pal, je, machodari, varanasi.

This was excess billing due to not reading taken by the executive authorized for this area.
Therefore, the correct bill was sent to me by uppcl on 24.12.2016 and the same was paid by me online on 24.12.2016. After paying the bill, my outstanding balance becomes zero (Copy enclosed).

I have sent several reminder to your uppcl, machodari office through phone and by mail but their official is not taking it seriously. I am living without electricity from 22.12.2016 till date.

I have talked to mr. Manoj gupta, mobile no.[protected], executive engineer several times to reconnect electricity but sir/madam, he is not responding at all.

I request request to kindly consider my appeal and take necessary steps to reconnect my electricity.

I need justice form you.
Please help me to get my electric connection.
Thankingyou.

Today on 17th december 2016 i paid the electricity bill of rupees 140 of the electricity bill account number [protected] and amt. Of ruppes has been debited from my account (17/12/2016 feb/xfer/[protected] 140.00) but reciept of bill payment has not been recieved and sms of bill payment also didn't recieved as it recieved earliar while making the payment.
Please consider my problem and make sure that bill has been paid.
Thank you

Dear Sir,

This is to inform you that i have paid my electricity bill (UPPCL) for sum of Rs. 1, 881/- on dt. 15.12.2016 through net banking and my account was debited with the same (1881 + 3.65 = 1884.65) but uppcl showing outstanding amount.

Please resolve the problem as your earliest.

Please do the needful and oblige.

Thanks & Regards,
Umesh Kumar Ojha
Account ID - [protected]

May I hope that the complaints are to be supervise are not, because we are many times to complaints of the electricity theft on the different platforms but unfortunately very bad our system that who promised to be taken a better service for humanity that they were full fill defaulter in the system/corporation/deportment that so on after many complains will not be any action against to be right now .that fore ever many suffers the original billing pay customers.
So please attention please the theft electricity on big scale by the villagers in village-Rauna, Police station-Pisawan, Tehaseel-Mishrikh, Distt-Sitapur (261151)

I paid the bill of rupees 248 yesterday morning on the uppcl online site in the refrence of the account no of the bill [protected] which is registered for the name of kalpana mitra.
Amt has been deducted from my account but in the reciept it is appeard that payment could not be processed.
How is it possible that after deduction of money paument could not be processed.
Pls resolve my problems asap.
Thankyou

Hi Team,

At time of payment for mentioned post, I was making payment of 1050 Rs INR from credit card, and it failed and amount was deducted from my account and then did payment of 1050 RsINR again and amount was deducted and got error that session was expired and after 24 hours 1 payment became sucessful and I had applied for the post sucessfully but I did not recieved refund of amount 1050Rs INR payment done previously
Please help me out to get refund my first one payment

Thanks,
Adarsh

I have a very serious complaint to make. My account number is [protected].
I have not been receiving my electricity bill for the last six months. After 6 months I finally receive a bill which is wrongly charged. I have been surcharged for late payment for every month. But I have not been receiving bills which is your department's fault. I called up the customer care so he asked me to talk to my local office in Varanasi. I went to the Bhelupur office from where my connection is supplied. The SDO incharge Mr. Puri told me that they are not responsible for sending the bills. Instead I am supposed to go and collect it every month from their office. If this was the case, you should have informed us before. You can check my billing history. My payment has always been on time. You are charging me wrongly for someone else's mistake. He also told me that I should be grateful to him because he didn't disconnect my connection. That is your right and you may do whatever you feel is right. But this is pure bullying.
So my request to you is find out the cause of it and provide me with a detailed explanation as to why I did not receive my bills on time and why am I being charged wrongly for your mistakes.

Regards,
Shubham Agrawal

I have been receiving extra amount in my electricity bill from the past few months. I had faced the same problem last year and my bill was adjusted accordingly. Frankly speaking I feel that someone has done some changes in the connection of our building because strangely some houses here are not receiving their electricity bills at all.
I wish to launch a complaint and get it checked on priority so that any changes can be checked. Please at the earliest give me a call on the registered number on the account as I would not be paying extra bucks every time.
I had called up the customer care and have been asked to complain in the power house. I will do the same but still I want this to be taken care of at the earliest.