Vasanth & Co Complaints & Reviews

I bought Samsung A/C on sat 22nd Apr, Jegan Exe promised we should install Sunday max Monday before noon. but i am not received any message related installation. i tried my end to Samsung got the clarification, Vasanth& co not send the any mail regarding your Installation...
have you customer service in Vasanth & CO? in my experience worst costumer service. first and last incase 1000 rs excess will buy other shops, i can reduce my tension...

We have purchased a freezer 320 Ltr vide bill No. [protected] from Vasanth @ Co Nagercoil Branch SL. No. 0003442 worth Rs 22500.00 dated 15/03/2016. The freezer was purchased for running a small scale unit to store Rice Batter mix. But I am unable to maintain the temperature and this has made us to loose around 10, 000 Rs per day. When we approach the service point and Vasanth and Co. Sales Unit we are not getting a complete solution for the maintenance or replace of the Unit. You may give an instruction to sort out my issue and otherwise we may go for further legal action.

Purchased a hitachi AC for delivery from their Vellore branch, even several days after said delivery date, AC not delivered. Vellore vasanth and co branch manager was rude and used harsh tone telling there is no stock and he doesn't know when it will be available.
At least if they can cancel the order and return the money we can buy it from somewhere else, now we are struck and hopelessly waiting in this hot summer with a newborn baby.

My experience from this, purchase anything from a vendor who behave politely and show honesty. If they can't even answer your calls politely it shows their intention, once you pay them you are struck with them and they feel they don't have to be courteous.

Worst customer service. No one is attending my call. It shows that you're lying something to get rid of the problem of your customer. I just purchased one voltas split ac in rani meiyammai hall. I paid the whole amount but this is the way you behave. Simply i tring to helpline i nearly lise 50rs because my call has been automatically taken but not answered. This shows your negativeness. If you receiving a more call in que, you've to expand your service. This shows that you're saving your profit even not answering to your customer. Awefull

During the billing vasanth & Co confirm that standard installation free of cost. But installation engineer came and told that installation will be charge cost around 1500. Past 3days called vasanth and co north usman road chennai branch, till am blank and am not got proper response.

Iam purchased two a/c brand Ogeneral booking 26/03/2016 and total amount pay in 29/03/2016 delivery not in response there are iam call in 7/4/2016 morning 3 to 4 times call attended in after 30 minuites reply the answer call later but no call iam call more time my numper blocked options in shoper after then 7 o clock call bargain in delivey charges 400rs but other a/c only gift in 100 rs pls response in my complaint

I am booked on blue star ac in[protected] in vasanth & co tambaram branch.
Our sales person commitment on tuesday[protected] .But till date[protected] my product not delivered. I am so many time tried tambaram branch not attended the phone. And i am tried customer care number 4 are 5 times calling not proper response. I am very much unsatisfied your company and will never go and refer others for vasanth & co again.
Very worst customer service.

Name: r.Anbu
Mobile: [protected]

There is worst experience with vasanth & co.There is no value for delivery commitment and not proper response given by empoyee of vasant & co.We have ordered air conditioner mitubishi 1.5 ton @ 28.03.2016.They promise to execute the delivery at 01.04.2016.But today date is 06/04/2016 till now we not get the delivery from vasanth & co.The person from vasanth & co and mitubishi team giving false commitment and we had complaint to vasanth & co customer care and manger of retail shop also but there is no proper feed back.
Lets be aware before choosing vasanth & co...

Worst Delivery
VASANTH & CO Worst Delivery

I Booked Haier 1 Ton 3 Star Air Conditioner on 26.03.2016 from Trade Centre fair. (Bill no: [protected] dt 26.03.2016)

But, as on date (06.04.2016) still delivery has not been made. (12 Days)

Commitment was on: 29.03.2016.

I am calling daily 5 to 6 times both Porur branch manager Mr. Selvam (Mob:[protected]) and Saidapet Main Office ([protected]) from 29.03.2016. But their response is "Today will be delivered" again and again.

I am very much unsatisfied and will never go and refer others for Vasanth & Co again.

regards,

A. Srinivasan,
[protected]

I have bought a Daikin Air conditioner and Two Whirlpool Refrigerators from Vasanth & Co in Chennai Trade Centre in an Expo happened in the last week of march, 2016.

The delivery of the product was so much delayed and i have got one refrigerator and AC only after 5 days. One more refrigerator is yet to be delivered.

The initial promise made was two days from the day of purchase.

After several follow ups, finally we got only two items out of three.

Air Conditioner :

We were told that the installation fee for installing AC is only 1000, since it is an expo (Generally it will be 1500). But the person who has come for installation charged us 1500. When i told him about the offer, he said he wasn't provided with any coupon of 500 Rs off for the same. So i need to pay 1500.

I called the Vasanth & CO chengalpet Branch, from which the AC was delivered, and they gave me a number .

Vijay - [protected] (Some sales related guy)

This Guy is so reluctant that he never answered my call. I have called him around 30 to 40 times.

To catch any personnel linked to Vasanth & Co, you need to wait for long long hours as you wait to see Lord Venkateswara in Tirumala.

I seriously got vexed of these guys.

Even the fridge which was delivered was of a different model, but after a lot of fight and followup finally they agreed to change.

When I am spending thousands of rupees, why I have to follow up with these guys like I have given some credit to a loafer.

Its been 8 days since i have paid the full money. Still my complaints or grievances are not addressed.

I promise, That i will not buy anything in Vasanth & Co going forward and I suggest people not to go here.

On 26th March 2016 I have purchased LG LED TV at Chennai Trade Centre during the Global Exhibition conducted by you. Till today (2nd April 2016)
it has not been delivered. I have made several calls but there is no response from your side. Model 32LF560T. Bill No [protected] dt 26.03.2016
G.Sanjeevi

Dear sir,

i bought two home appliances bluestar ac 1 ton & ifb washing machine on sunday 27. 3. 16 bill no [protected] & [protected] but now not received that two products.
every day call and follow no use wrost response. very sad i have 15 yrs of relationship with vasanth and co.


pls do needful,

thanks,
karthick k

We are highly dis appointed with vasanth and co due to irresponsible answers by the Delivery executives last week . i ordered a TV 48 inches LED Sony KLV 48R562C on 26-03-16 at Nanthanam trade center.sales Rep told product will deliverd in 28th monday but still they not delivered the TV . still they argue with me to wait some more days because the stock is not available then without stock y ordering the product to customer ??? ?
Receipt No is[protected]

I have purchased 1.5 ton Whirlpool A/C with copper coil on 27 Mar 2016, when i opened the package it is not copper coil and it is aluminium coil. cheating customers, dont trust them.

when they selling the products, they promise so many things but they wont follow anything. very bad experience, please dont buy any products from them.

Last Saturday (16/01/2016) i came your shop (38/45, South Usman Road, Near T.Nagar) for buy a onida 40 inches android tv in that place Panasonic promoter and onida promoter playing front off customer. i ask about that tv that Panasonic promoter said dont buy that onida tv that is bad you will be back with in two day. like he said. onida promoter playing candy crach in tv. One another promoter name SIRAJ BAI very very bad customer response. I complaint to manager but he also dont care about that. Finally i went to shah's show room and i bought that tv with in 15 min. If you not any action about this things means surely ill go to consumer court complain. Thank you.

We have ordered Videocon washing Machine in Vasanth & Co ten days ago and still they have not delivered the machine to us and also not responding us properly. The guys working there behavior is not good and not treating us as a customer. They gave the customer care number but no one is picking the call and even if they pick they are not responding us and keep us in hold.

We are highly dis appointed with vasanth and co due to irresponssible answers by the sales excecutives last week i ordered a TV 43 inches LED LG LF 540 A on 6/1/2016 at washermenpet show room (maharani) i paid full money including VAT of 14% they said product will deliverd in two day but still they not delivered the TV . still they argue with me to wait some more days because the stock is not available then without stock y ordering the product to customer ??? ? now i dont want to that product incase of delay .

I booked and cash paid against purchases of LG FULLY AUTOMATIC WASHING MACHINE MODEL NO: T7208TDDLP on 01.01.2016 bill no: [protected], N.VARADHARAJAN, 49/2, NEW NO: 116, APPU STREET, MYLAPORE CHENNAI:600004 TAMIL NADU. @VASANTHA & CO, mylapore - raja kalyana mandapam -chennai:600004 -shop manager and promoter assured product delivery on next day.but till 05.01.2016 not delivery i approach the stall incharges asking delivery, product not available and also take alternate model. But i like the above mentioned Model very compact and flexible. Please do needful or return back my cash with 5 days normal interest. thanks MY MOBILE NO:[protected]

We order fridge and they told to deliver on 29nov. After then 29nov chennai came with floods. I called many times they told by 2 weeks we will deliver. Now they are telling due to miscommunication, it will come by 25dec. Our fridge was not working, so we told them cancel, they told no . Now another fridge they are giving at more cost. They are showing irresponsible behaviour to customer.

We order one fridge, they told it will deliver at 29nov. after 29nov natural calamity started after 29nov. then they told 3 weeks. but now they are telling 25 dec. Now our fridge was not working so we demanded another fridge., that they are giving in high price. We asked cancellation due to delay. They are not cancelling showing irrresponsible behaviour to customer.