Vasanth & Co Complaints & Reviews

Sir, i have booked godrej dc fridge s*221 ct5.2 indigo orchid colour refrigerator on 26.09.2016 vide bill no. [protected] from north usman road, t. nagar branch and paid full cost amount. i was given delivery date of the product on 29.09.2016. since then i have been calling the concerned person whose contact no is alloted to me on invoice & manager of that branch. even after complaining to the manager on[protected] also, delivery could not happened till date.
Each time when i called i was given new number to followup and nobody is bothered about customer problem. i was told by the godrej sales manager that it was already delivered to the shop from ware house on 03.10.2016. when i enquired with vasanth & co, i was told that the product is yet to be come from godrej company. some times, the sales person are not lifting the phone.

I could not expected this type of service from such a reputed company.

I request you to look into the matter and deliver the product immediately

Dear Vasanth & Co,
I purchased LG FH096WDL24 model washing machine today, that is, 21-Sep-16. The original price quoted was INR32, 800. However, when we went on to pay the bill the revised quote was INR33, 800. In spite of repeated questions, I was forced to pay Rs 33, 300. The bill number for the transaction is [protected].
In fact, I and my brother-in-law purchased identical washing machines. Both o[censored]s were forced to pay INR33, 300 each piece.
I have been a loyal customer to your stores for many years now. In fact, I would have done at least INR 3, 00, 000 business to Vasanth & Co in last 3 years.
We are quite disappointed.
Thanks,
Raghuraman

Dear madam /sir
As per your instruction i informed through toll free number and i have register my registration number is mr [protected] and my address and contact details
Sivasankar
Old no -7 new no – 5
Emali nagar, near gandhi nagar 2nd cross street,
Crawford
Trichy 620012
Ph no[protected]

I would like you send some well experience person who can solve this washing machine problem. with in 3 month after purchasing the washing machine is creating 2 nd time problem.
I have bought this machine trichy vasanth & co if the problem is not rectified i would like you to replace a new washing machine. other wise i will take serious action. after informing to you no response has been taken upto now. i am really very much disappointed

Kind regards
S. sivasankar

I buy a refrigerator, stabiliser, stand at coimbatore at the condition of de
ivery at chennai. My Invoice no.[protected] Value Rs.13300. Dated 25.08.2016.
but till now not delivered. While we called Vallachery branch they informed wil delivered shortly.
Today (27.08.2016) in Vallachery branch they said till now no mail has received from coimbatore branch.
I would like to inform that the delivery status properly.
Finally the delivery service or sales service is not proper . worst service.
my contact number is Kiruba [protected] (Coimbatore)
In chennai sathish [protected] (Chennai)

The worst customer service I have ever seen... Vasanth & Co T.nagar is the best example for it.

Once they sell the product that's it, they wont care about it whether the installation are done or service is done... I bought a Samsung Washing Machine WA60H4300HB/TL on 18 Aug 2016 and after a long chase finally they delivered the stuff on 20 Aug 2016. While I ordered the product the sale rep told me that "we will book an installation and the Samsung service people will reach you with in day", but today it's 22 Aug 2016 no one came for installation. In between this I called vasanth & co for more then 10 times on their 42444444 and the floor executive number. Majority of the time the so called floor assistant won't pick my call. The most cheating thing is the given complaint mail id on their bill is not a valid one. Not only this mail id, their delivery ph no[protected] this number always in switched off mode.

Their ad says that they are the India's No.1 dealer...Now its the time to re-write it as the worst retailer in India. When I searched in the net, I really shocked, a lot of complaints you can see in the internet for their "best customer service".

"I STRONGLY RECOMMEND NOT TO BUY ANY PRODUCT FROM VASANTH & CO, THEY ARE THE WORST RETAILER I HAVE EVER SEEN"

I purchased tv, refrigerator, grinder, mixie, home theater, chimney on 13/08/2016. My bill number is [protected]. Actually i asked faber model chimney but service girl said about ifb model which she saying is very new model it is very good one and its very nice like that all. But the model she said is very old one and its not nice too. After coming home my cousin saw the model just scolded its very waste. I felt very bad. I just got very bad experience. I am very sure to say hereafter in my lifetime i will never step into ur shop and also will say this about to everyone. One kind request please ask ur service girls not to cheat customers.

I bought SAMSUNG smart TV from M/s.Vasanth & Co., on 23.10.2014, and it was in panel fault from past 5 months, for which service charges estimated as 17000/-, now i decided to file a case against SAMSUNG, but the above dealer is not providing the invoice copy, to proceed further.

And their are is really shocking, and irresponsible after many follow-up.
i thinks they misusing the political influences, since their founder is a leader in Congress party, and also MLA.

As as customers, we all are really helpless!

I hope a day will come to control these kind of misbehavior by the shop keepers.

Arumugam K
Jaihind

I am vishnupriyan am buy led tv 40chss with loan for bajaj finanance am also loan after 45000 my bajaji finance refer num :sf36580226 but royapuram branch vasantha and co executive i can't process your loan go and take couple of days than return back. Some next month because of irresponsible reply als

Am salary person with work with icici bank ltd and i process my sister construct so pls i can need tv with my free approval with baha'i finance

I brought a haier refrigerator from vacant and co i was promised that the product would have no problem i told them not to give one which is show but to give new one but they gave the same. There is no proper cooling, no proper formation of ice called them and no response from them very disappointed i am student and i can't go anywhere now... They have cheated me.

Dear sir
For marriage we checked fridge at porur branch and also the availability at coimbatore branch, after confirmation about the availability we booked gorej fridge and also checked we can take the delivery at coimbatore on the same day
But till now we didn't take the delivery when we call your porur branch there is no proper communication and respect very poor approach
Finally today they said we can take the delivery from morning till evening they were not able to send a mail which will hardly take 5 mins to send
We are very badly affected by your way
Please this is for a marriage please understand the situation and do the needful

The washing machine was bought on 4 july 2016 from vasanth & co. 100 ft road coimbatore. bill no. [protected]. the machine was delivered on tuesday 5 july. today, (7th july) the samsung service mechanic mr saravanan came to install the machine. the packing was opened by him. on opening the carton, we found 2 objectionable dents on the front of the machine. mr saravanan suggested that i speak to mr mukundan of vasanth & co.. i did so immediately.
I would request you to look into this matter immediately and ensure a replacement machine is sent in good condition.
Also the stand that was also ordered along with the machine came without the holes being threaded for fitment of the castor wheels. i would request you to ensure that a replacement stand is sent with holes threaded to enable castor fitment.
Thanks
Sundararaman

Purchased IFB FL W/M SENORITA AQUA SX 6 5KG FOR RS.3250 on 29/04/2016..Paid cash and the Machine Packet was brought on and not opened even after 48 hours.It was informed within 48 hours Service staff will do the Installation work.I do not what purpose will be served keeping the machine idle even 48 hours is too much. If you do not have the Man Power to install within 48 hours I doubt very much about your service in future.
I think it is better to send back the packet to the supplier and request for Refund because no guarantee for your service.I think we have to wait for many days even if a Complaint is given for Service.
Expect you immediate response .
cash Bill No.[protected] dated 29/06/2016 of M/S.Vasanth & Co.

Purchased a Onida TV from Nandambakkam Trade center exhibition(bill [protected] - 27/03/2016).

3 months passed with payment not used the even for one minute.

The service engineer came for installation and it didn't ON and he said the piece is defect and need to be replaced. While contacting Vasant & CO the suggested to contact Onida service engineer who said we will repair it. They came with one board and tried and it didn't worked also; later talked with Service Manager then Sales Manager Karthik([protected]).. The said a new piece will be delivered and two weeks passed nothing happening.

Thanks.
Satheesh.CP

My name is E. Vijela. I bought one LG washing machine on 11.06.16 at va santhosh &Co, usman road, t.nagar vide inovice bill no. [protected]. But till now the washing machine is not installed in my home even after 9 days. It shows the poor performance of your company. I m continuously trying number [protected]. No response from him. Why such type of person is working in your esteemed concern. Kindly take immediate action.

Hi there,

I purchased a preethi blue flame three burner stove on December 2015, paying ready cash. I gave my bonus card to add respective points.

And two weeks back when I bought a mixer and gave my card to detect the available points, they told the points are in negative. I was surprised how points not only vanished but accumulated in negative.

I have bought a Daikin Air conditioner SPLIT ATC50RRV16 (1.5T) Rs 31500/- and led KDL 32R412D tv 32 inch RS 27500/- on 15/04/2016 from Vasanth & Co in Chennai Trade Centre in an yet not delivery almost two month finished. I called to saidapet head office several times but they have picked my call only thrice time and not giving proper responses Very bad experience.If they don't deliver me by tomorrow morning, I will go to consumer forum. very very worst services.

Hi I have recharged my tata sky ID no - [protected] yesterday evening itself . I have called Vasanth & CO helpline for not getting recharged. Yesterday they lied that it got recharged & it ll get activated in 10mnts. Today Morning 1 lady from helpline said she ll look it into immediately. Till now nothing happened, and after calling her 2 times till morning m calling vasanth & Co helpline no response they are not even answering my call.
Stupid helpline y they should keep name as helpline instead they can keep as saavu line r deadline . Chennai (Helpline) - Deadline

Dear m/s vasanth & co owner,
Last monday (02. May.2016), me & my family went to vasanth & co trading in erode branch @ 7.20pm, and place the order on whirlpool dc 205im powercool premium grey titanium (Last piece) for my sweet home, i am instruct to the one of the salesman (Anand) that i will take the fridge on next day,
After an hour a call came from vasanth & co that my order unit having fault,
Immediately i rushed to the store to check physically, i am shocked the unit is not their, the same unit was sell to another customer. I asked to mr. V. Ramakrishnan erode branch manager about the issue, who called me & why they saying like this??? He cannot answer to me, because the salesman are left the store.
Next day we again when to store as per manager request, the salesman n. Mathialagan (Representative of whirlpool), he has 10 years of experience and doing maul practice, he knows very well about the stock (It was the last piece),
First the unit order is placed to me as per bill no.[protected] and it was confirm by the vasanth & co employee, but mathi make a false part description on the second customer bill like below whirlpool dc 215im powercool xxxx xxxx xxxx,
And delivered whirlpool dc 205im powercool premium grey titanium (Last piece)

Last 10 days my old fridge voltas is not working properly, my unit is 20 years old, in market voltas is no more, so i trust vasanth & co trading, but your salesman done a blender mistake,

Please take a action on him and kindly provide me a new unit for my house.

Behalf
S. Thiyagaraja
[protected]

Dont Buy any items from vasanth & Co because they treat customer as fools and not give respect they speaks road side rowdies . i purchased carrier duraedge 1.5 ton 3star at 26th april price is RS. 35700 in vasanth & Co cmc brank same model in other branch of near dinathanthi office showroom vasanth &co price is Rs.35000 . i ask that person y the rate difference form ur showroom that person tell me ask u that showroom y u asking me i m not tell and also that person speaks without respect like local rowdy and now the date is 2nd may past 7 days. still now not came for installation. purchasing time they tell me 3 to 4 days to take installation but past 7 days no responce. so totally vasanth & Co is full of fraud showrooms dont buy any products from vasanth & co. try different showroom like customer response showroom

Last sunday evening i went to purchase split ac 1.5 ton at chengalpattu branch. That manager is very busy with his work. The other demonstrators were no way responding our words and not ready to give any details related to my product. I have complained about this to manager, but those people are uncontrollable by manager. This shows the inability of manger. This is the season time. Sales will be more .These kind of people making the customers...