Vasanth & Co Complaints & Reviews

I ordered lg fridge in vasanth and co. On 2nd Jan 16. They haven't said that my product is out of stock. They billed and confirmed that the product will be delivered in next two days. Still not arrived. Viveks and girias are much better. They at least informed us about the non availability of the stock.Poor customer service. No integrity. Worst experience. Because of false information they were losing their reputational values.

Yeah I Agree With That, Dont Ever Go To VASANTH&CO.

i also bought an oven which I had paid full amount on 13/10/2012. But till now no response from vasanth & co. They are not lifting the phone also. Worst service.

HI sir/madam
i bought samsumg e490 51 inches plasma 3d tv madipakkam branch on 12 of jan 2013 ..they said they will deliver the product in 4 day..but its been more than 16 days i haven't got the delivery..

Vasanth & co — not delivered

i am purchased online shopping in vasanth & co at 3.4.2013 symphony air coller ,
but you din delevery the symphony air coller to date , we called customer care
they din atten our phone call.

I have purchased a refrigerator at the cost of Rs.20300 in vasanth&co velacherry. They have told me to deliver in two days. But they dint deliver the product I have called them and asking about the product they have said they do not have stock and will deliver in 1 week. Without stock why they are selling the product. Still, i dint receive the refrigerator.
Please help

Activation

sir, I am using the BSNL sim for three months before.But the service is blocked now more thean three months.I dont know the reason.Please help me to activate the number [protected].Mail me at : ontario.[protected]@gmail.com

Not servicices

I will call so much time no come to my house and no one service my ac

This is how Vasanth & Co behaves almost for all customers in all branches.. .So, never step in...

agree.they threaten customers as it is Vasanth N Cos company. He has a rowdy background so yeah his staffs follow him as directed by him.

Greetings!!! Till yesterday We have very good hope and even thought Our lucky shopping center.We regularly buying Washing Machine, Fridge, A/c etc.., in Our Vasanth & co only.Also we told/motivate our friendly/neibhour circle to buy in our Vasanth & Co.

Our Bill No:[protected]. On April 15th from Vasanth & Co.Thanjavur Branch thru Mr.Thiagu, we paid 500 rs as a advance and order for a Voltas Gold 1.0 ton A/c and deliver in chennai-Saidapet.And 25th april we order for the same A/c, But mr.Thiagu told that Voltas Gold item is not available, so we asked him which is available and finalised Voltas Split A/c 1.5 ton Silver(3S).We finalised because of the availability and promised by Mr.Thiagu to deliver from Vasanth & Co- Saidapet Branch.So we booked the train ticket(Only for this work/Task) from Thanjavur and contact your Saidapet Branch on April 27 th.There Mr.Selva Raju told that Our ordered VoltasA/C is not available and also his(Selva Raju) way of speaking is so weird/unhappy(Better to send him coaching Class to "How to tackle the Customer").He still told to contact tomorrow.So 28 th April we gone to your Saidapet Branch and met Mr.Selva Raju, he told that still the item has not yet arrived.Then we asked(Kindly note surely not with anger because we paid the money in thanjavur and even we discussing with Mr.Thiagu, he replying politely) MR.selvaraju, for this work only we come from thanjavur, for that he told in LOUD VOICE"what we are going to do your item if available here and will inform us once he received the item. Than we ask Mr.Mari(saidapet Branch) to claim a report, he informed the your claim/report Office address.We report to Mr.Subramnaiam(Mbl No;[protected]) really a nice person and even this is not his problem and asked us sorry for the problem caused.We told him kindly arrange the A/c item as soon as possible. He told today (28th april) and gave his mobile Number and told us to handover the xerox copy of Bill details to Mr.Mari, we submit the xerox bill.So evening 6 0 clock we called Mr.Subramaniam.he told that he informed saidapet branch.

And 7 0 clock we called Mr.Thiagu(Thanjavur branch), he told that this item is coming from north India and that'why it is getting late. And finally we asked him that to deliver the A/c by tomorrow(29 th April) with installation(Because we booked the train ticket), if not kindly cancel our order, he approved and promised to fix our ordered A/c by tomorrow without fail.

Kindly Note:
1)We are not enemy to Mr.Selva raju-Saidapet Branch to blame him.
2)We are not sitting ideally to send this message.
3)We are sending this to you may be this type of MISBEHAVIOUR, ACTION is not known by the Head of the department.

Expecting your quick action.

Vasanth & Co - Vellachery Branch

I purchased several items from this branch worth Rs.98, 000.00.All items were delivered next day.The AC unit installers from LG arrived and opened the box only to find that it is used A/C could have been used for more than a year, even a dead bee was sticking to the A/C unit with full of dust and dirt inside and outside. The branch replaced the indoor unit next day and another team from LG came to install.
This time the indoor and outdoor units do not match. After three days a new unit was replaced after almost 100 calls to the branch.

Then comes the story of the washing machine.The installer from IFB arrived to install the WM and he opened the box.The IFB machine was damaged in the bottom and he could not install the mesh.When I called the branch this arrogrant person named Mr.Sekhar answered the phone and he was very disresptful to me.

Then I called several time to the corporate office to discuss this issue.First this the ladies in the reception do not pick-up the phone after 10 calls they picked up and said the manager is on vacation call tomorrow.I was frustrated.I rang up again they connected me to one Mr.Michael, he helped a bit and a new A/C unit and Washing machine unit were delivered the same day.

Now comes the Fridge, I ordered a brand new fridge and a stand. They delivered a Maroon colour fridge and a blue color stand.Total mismatch.

They gave me a gift box of non stick cookware, when I opened it the pan handle was broken and the broken piece is missing.

I would have made almost 250 calls to the branch and the corporate office till now my money has not been given back, my fridge stand has not been replaced and nobody properly answers the phone.

My recommendation is never buy any item from Vasanth and Co.They are very bad in customer service and they are frauding common people.