| Address: Chennai, Tamil Nadu |
I have booked a new microwave oven model gme 30cr1 in nandambakkam trade centre (in chennai city) on 22 oct 2016 where vasanth & co and dinathanthi had jointly conducted a big festival mela for 3 days. i have been constantly persuing with one mr. rajkumar from godrej (don't know his post, refused to reveal) whose contact number is [protected] for about 45 times and most of the time either it was busy or no reply except three or four times only answered my call and all the time he was assuring me that he would call with in two minutes after checking but none of the time he called me. this is very very sorry state of affair. another sales person was one mrs. devi, she is also from godrej & whose number is [protected] and called her about 10 times out of 10 times, she answered my call only two times & after that her number is no reply only (stopped attending my calls). this is also another bad practice of dealing customers, she only booked the order in the trade centre. till date no one is there to listen the customer grievances from godrej. i tried one mr. rajesh manager vasanth & co whose contact number is [protected], he was also available while booking the order in nandambakkam trade centre and he always says you contact porur vasanth & co branch or t-nagar branch or guindy godown etc and all these places we have no introduction at all. for your information i had paid full amount while booking the order itself and godrej company people shunting the customers post to pillars, will there be any way out or customers will have to struggle like this only. after exhausting all possibilities as a last resort only i am complaining, expecting that i would get some solution
K. p. mohan
Aug 5, 2021
Complaint marked as Resolved Vasanth & Co customer support has been notified about the posted complaint.
Nov 03, 2016
Updated by Mohan KP Even after lapse of more than 12 days, item has not been delivered, this is the pity of Godrej & vasanth & co
Nov 04, 2016
Updated by Mohan KP my details,
K.P.Mohan
mail id:[protected]@gmail.com
[protected]
Nov 04, 2016
Updated by Mohan KP Till today[protected] item is not yet supplied
We are extremely sorry to hear about your experience. We would like to take this opportunity to resolve your complaint.
Kindly provide the complaint number & your registered mobile number so that we can resolve your issue on priority.
You can get the complaint number by calling us on our toll-free number[protected].
Regards,
Godrej Appliances Team.
K.P.Mohan
+919444883300
[email protected]
bill no.61112016100025
dtd 22-10-2016
m/w oven model GME 30CR1 BIM
booked in Chennai(Nandambakkam trade centre Deepavali mela)