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Vcare Hair Clinic Complaints & Reviews

2.6
Updated: Jan 19, 2026
Complaints 439
Resolved
201
Unresolved
238
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Vcare Hair Clinic reviews & complaints page 15

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M
Meghana Dasari
from Noida, Uttar Pradesh
Feb 1, 2021
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Hi, actually I have paid amount for laser and micro needing treatment, as a complimentary branch manger offered me 3 sessions of laser for free of cost in previous year. Last Sunday I have visited Vcare branch to avail those sessions but branch manager got changed and she is telling me that is not possible at this time. We can’t provide you the sessions as complimentary... I have spoke to the staff regarding this because they know this.. but she is not at all considering them... I told her to speak with previous branch manger to confirm but she is not at all listening to me and giving me such a rude response.
Vcare Hair Clinic customer support has been notified about the posted complaint.
We are surprised to see your message. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
Meghana Dasari's [Complaint's author] reply, Mar 8, 2021
Hi,

Vcare staff contacted me, I had a talk with RM. She told me to resolve this issue within 15days, but unfortunately she left the organisation and till now I didn’t get any response, it’s almost a month.

Customer ID-VKUK19070035
Hi Meghana,

Thank you for your patience. Our team will get back to you shortly.
I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

I want you also please share your complaints to them. Please email your complaints.

[protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

If you wish to speak with me you can contact me on [protected].
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    S
    Suganthpriya
    Jan 31, 2021
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    Address: Vcare clinic r.s puram

    I have visited clinic for skin treatment and done payment of Rs.14, 440 after the payment they haven't started the treatment till now i have visited the clinic twice they are telling unacceptable reasons like stock not available but when i booking an appointment they are saying u can come when I reach the clinic they are saying stock not available CBE rspuram branch worst clinic . I dont want to start my treatment better refund the amount
    Vcare Hair Clinic customer support has been notified about the posted complaint.
    I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

    I want you also please share your complaints to them. Please email your complaints.

    [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

    If you wish to speak with me you can contact me on [protected].
    I'm one of the client in vcare chennai. I'm unhappy client. They have unprofessional behaviour and their services are poor. I have reported about the service but they did not improve.

    I want you also please share your complaints to them. Please email your complaints.

    [protected]@vcaretrichology.com (RSM) & suresh.[protected]@vcaretrichology.com (General Manager)

    If you wish to speak with me you can contact me on [protected].
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      J
      Jorges Janos
      from Virudunagar, Tamil Nadu
      Jan 27, 2021
      Resolved
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      Resolved

      I wish to complaint about Prabas VCare hair clinic regarding refund. I paid Rs.100000(Rs.20000 as down payment and Rs.80000 under Bajaj Finserv Limited ) on January 5th 2021 for cosmetic hair replacement treatment, (ID - MDU[protected]. Later i came to know that, this treatment is not good for my health, so that i contacted to prabas VCare hair clinic madurai branch and informed that i would like to cancle the treatment, make refund and cancle the loan under Bajaj finance loan on 8th January. But still today I didn't get any proper response, kindly take immediate action and make refund very soon.
      Thank You.
      Mar 2, 2022
      Complaint marked as Resolved 
      Vcare Hair Clinic customer support has been notified about the posted complaint.
      Verified Support
      Jan 24, 2022
      Vcare Hair Clinic Customer Care's response
      Hi Jorges Janos,

      Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

      Regards,
      Customer Support Team.
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        Anand k07
        Jan 23, 2021
        Resolved
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        Resolved

        Hi Team, i have started my treatment then i get allergy, so please refund my money back.
        Aug 5, 2021
        Complaint marked as Resolved 
        Vcare Hair Clinic customer support has been notified about the posted complaint.
        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
        Anand k07's [Complaint's author] reply, Feb 2, 2021
        My mobile number: 7904970113

        Why are closing the ticket without resolving.
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          D
          Dhamu1989
          from Mumbai, Maharashtra
          Jan 19, 2021
          Resolved
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          Resolved

          Have made payment for PRP treatment before 15days but till today no appointment fixed. No response from the doctor, staff. Whenever contacted they seem to be on leave. Should customer wait for 1 particular person to come back from leave. What will happen if that person resigns the job? Vcare will close down the business??
          Aug 5, 2021
          Complaint marked as Resolved 
          Vcare Hair Clinic customer support has been notified about the posted complaint.
          Verified Support
          Jan 19, 2021
          Vcare Hair Clinic Customer Care's response
          We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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            R
            rsr-bangalore
            from Bengaluru, Karnataka
            Jan 16, 2021
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            Address: Bangalore
            Website: www.vcaretrichology.com

            I have been to vCare Koramangala center for anti-dandruff treatment...

            On the 1st day of my visit, Dr.Vyas said they can give external treatment (on my own) however convinced me to take clinical treatment with them...looking at the price (Rupees 25000/-), i was preferring to take inhouse care but somewhat convinced by the explanation given by Dr.Vyas - He is good and explained things well

            He said to pay 50% of the total treatment bill which is Rs.25000/- ...i declined that immediately but he then said to provide 10 maintenance session inclusive of same cost...i was convinced and taken the 1st session ...

            Now, when i have been to their Koramangala center for the 2nd sitting, a guy differently abled denied my treatment without paying complete payment...i got quite disappointed, spoke to their area manager, customer cell, spoke to Mr.Sheriff (he is not picking up my number now)...told them to refund the balance payment (25000/6 sittings), having completed 1 session, and i said i dont need rest of the sessions...after explaining it clearly with my conversation with doctor, they have given 2nd sitting

            This is really robbing someone's money...and collecting in advance without providing services - this is quite dangerous with their arrogant staffs in the reception area, especially that differently abled guy is not a fitment to face any customer, i am quite upset with such an expensive treatment and having low IQ staffing, charging 5 star rates but doesnt have qualified staff to attend and hear the customer voice

            I am raising a dispute to return the payment, would never wanted to go for vcare anytine in future

            Soundar
            Bangalore
            Vcare Hair Clinic customer support has been notified about the posted complaint.
            Verified Support
            Jan 19, 2021
            Vcare Hair Clinic Customer Care's response
            We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
            Jan 19, 2021
            Updated by rsr-bangalore
            The date was 15th Jan 2021 - I have already sent an email to [protected]@vcaregroup.in
            Jan 19, 2021
            Updated by rsr-bangalore
            My entire disappointment was "denial of service" after having 50% of the fee - it was very unfair to say "we cannot provide treatment"
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              S
              Sailaja Pasupuleti
              from Delhi, Delhi
              Jan 11, 2021
              Resolved
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              Resolved

              Hi Team,

              With reference to the above subject, this is to bring to your kind notice that my son had enrolled for hair treatment and i paid 50k with out medicine cost. He completed 5 sittings. I am not happy with the result because i could not find any change in his hair.

              When i went to consult the respective and find out why there is no difference am not sure about the doctor's name who came for review she was yelling on us with out giving proper answer. Am not at all happy with the services they provided also with the behaviour. Later one lady manager came and she told sorry for what has happened. However i am not able to digest the behaviour of that lady.

              I sent mail twice to kukatpally vacre but no response till now. While taking treatment you people will talk very sweetly but when i get ossue no one is ready to assist me. Is the reputation vcare has

              I request you to provide me the permanent solution or refund my money.

              Your early response is appreciated.

              Regards,
              Sailaja
              Aug 12, 2021
              Complaint marked as Resolved 
              Vcare Hair Clinic customer support has been notified about the posted complaint.
              Verified Support
              Jan 12, 2021
              Vcare Hair Clinic Customer Care's response
              We are surprised to see your complaint. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                Nivethitha Jvk
                Dec 31, 2020
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                Website: [email protected]

                I want to remove unwanted hair in my full face plz send the price details about that
                Vcare Hair Clinic customer support has been notified about the posted complaint.
                Hi Nivethitha,

                Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

                Regards,
                Customer Support Team.
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                  D
                  Don Senthil
                  Dec 27, 2020
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                  Address: Thiruchendur
                  Website: No

                  Hello i didn't get my amount +bajaj Lona closed mail from v care..But I say they didn't reply me..
                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                  They didn't rply to my question.. check the photos...
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                    A
                    Alamelu Gopalan
                    Dec 24, 2020
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                    The doctor whom I met at Ambattur branch has resigned.she conveyed that till the end of treatment the products are included within
                    the biocell cost.now they are asking me to pay the money and to get the products.how can I trust this branch for treatment?
                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                    Hi Alamelu,

                    Please mail us at [protected]@vcaregroup.in. Our team will get back to you right away.

                    Regards,
                    Customer Support Team.
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                      M
                      Mahes Pushpa
                      Dec 23, 2020
                      Resolved
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                      Resolved

                      Dear madam/ sir
                      Customer ID CHE19110212
                      Last year I was treated for hair loss in Vcare clinic in B block 7th floor, 113&114 menakampla arcade, Pondybazzar, Chennai 600017. They addvised to take advance treatment. Unfortunately, we unable to visit directly because of this pandemic situation. I am living in Sri Lanka. As that clinic promises that you can receive the treatment kits within 1 week by courier, we paid treatment money 100000 and courier charge 11 thousand. It take nearly two months still we have not receive the product. No one give any proper solutions or answer. Could you please take proper action to receive the product as soon as possible. I am in a highly frustrated state.
                      Mar 1, 2022
                      Complaint marked as Resolved 
                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                      Verified Support
                      Jan 24, 2022
                      Vcare Hair Clinic Customer Care's response
                      Hi Mahes Pushpa,

                      Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                      Regards,
                      Customer Support Team.
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                        D
                        Dinakar Koralla
                        Dec 20, 2020
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                        Hi

                        My reg mob no [protected] at hyd branch

                        Am staying in vijayawada now so we consulted vcare vijayawada for my wife... They suggested for Bio cell treatment and I paid Rs 46000

                        In the very first session no doctor available to check her treatment status and they have given anti dandruff serum, anti dandruff shampoo, anti dandruff oil... She never had any dandruff for the past 1 year...

                        I am vcare client from very long time i[censored] continue like this please refund the Amount
                        Vcare Hair Clinic customer support has been notified about the posted complaint.
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                          V
                          Venkatesh Arige
                          from Delhi, Delhi
                          Dec 19, 2020
                          Resolved
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                          Resolved

                          After my visit to the clinic during February 2020, doctor advised me to go for PRP treatment and subsequently I had undergone first session of PRP on 29.02.2020. My second sitting is not yet fixed despite making many attempts to contact Indiranagar branch. The treatment fees has already been paid and the service is not provided. No proper response received from Indiranagar branch more often than not. On a serious note, I'm writing you and if the issue is not resolved at the earliest, I will escalate the matter with consumer court forum. Despite being patient, it appears that you have taken me for granted.
                          Mar 5, 2022
                          Complaint marked as Resolved 
                          Vcare Hair Clinic customer support has been notified about the posted complaint.
                          Dec 19, 2020
                          Updated by Venkatesh Arige
                          After my visit to the clinic during February 2020, doctor advised me to go for PRP treatment and subsequently I had undergone first session of PRP on 29.02.2020. My second sitting is not yet fixed despite making many attempts to contact Indiranagar branch. The treatment fees has already been paid and the service is not provided. No proper response received from Indiranagar branch more often than not. On a serious note, I'm writing you and if the issue is not resolved at the earliest, I will escalate the matter with consumer court forum. Despite being patient, it appears that you have taken me for granted. VCare ID- INR 20020013. Tried calling Chennai head office to inform the on going proceedings and unable to contact due to service interruption at their end.
                          Verified Support
                          Jan 24, 2022
                          Vcare Hair Clinic Customer Care's response
                          Hi Venkatesh,

                          Thank you for reaching out to us. We’re extremely sorry to hear this from you. Please mail us at [protected]@vcaregroup.in with your updated Mobile number, Client ID & your date of visit to the clinic. Our team will immediately try to resolve this issue and get back to you with the best solution.

                          Regards,
                          Customer Support Team.
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                            S
                            sara beevi
                            Dec 18, 2020
                            Resolved
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                            Resolved

                            Address: velacherry

                            Hi, I have visited vcare velacherry clinic on June, 2020
                            Name of the patient: Azra nasreen and has paid 3000 rs as advance for a treatment but couldnt start the treatment as Im not satisfied with the reviews of that branch hence I have wihdrawn from starting the treatment and requested for a refund/return.But its been six months and there are o updates on that.I have asked them more no.of times and submitted a letter of refund.They are not taking any action .I need my refund right now immediatley.
                            Aug 5, 2021
                            Complaint marked as Resolved 
                            Vcare Hair Clinic customer support has been notified about the posted complaint.
                            We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                              S
                              Sonu133
                              from Powai, Maharashtra
                              Dec 13, 2020
                              Resolved
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                              Address: Vellore

                              I don't like the treatment and I paid the total amount of the treatment. My unique I'd is VLR20120047. Please I want my refund as I am a student as I spent all my money to the treatment
                              Dec 14, 2020
                              Complaint marked as Resolved 
                              They called me and said no refund for that through this number 9597081092
                              Vcare Hair Clinic customer support has been notified about the posted complaint.
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                                Sonu133
                                from Powai, Maharashtra
                                Dec 13, 2020
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                                Address: Vellore

                                I don't like the treatment
                                Vcare Hair Clinic customer support has been notified about the posted complaint.
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                                  R
                                  Ramesh Chinna
                                  from Powai, Maharashtra
                                  Dec 6, 2020
                                  Resolved
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                                  Resolved

                                  Address: a s rao nagar
                                  Website: telangana

                                  I m suffering from hair fall problem consult by prabhas Vcare Clinc Hyderabad.Dr sundari unqualified doctor waste.It’s really very very bad service.no result.Waste of my money.I wasted money 60000 & 5months of time for this bio cell treatment.
                                  My nember:[protected]
                                  Please understand my problem im student 26years
                                  I pay the money monthly instalment.😰😰
                                  plz undurstand my problem
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Vcare Hair Clinic customer support has been notified about the posted complaint.
                                  07.12.2020 - We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                    Ramesh Chinna
                                    from Powai, Maharashtra
                                    Dec 6, 2020
                                    Resolved
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                                    Resolved

                                    Address: A S Rao nagar Hyderabad
                                    Website: Telangana

                                    I m suffering from hair fall problem consult by prabhas Vcare Clinc Hyderabad.Dr sundari unqualified doctor waste.It’s really very very bad service.no result.Waste of my money.I wasted money 60000 & 5months of time for this bio cell treatment.
                                    My nember:[protected]
                                    Please understand my problem im student 26years
                                    I pay the money monthly instalment.😰😰
                                    Aug 5, 2021
                                    Complaint marked as Resolved 
                                    Vcare Hair Clinic customer support has been notified about the posted complaint.
                                    We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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                                      S
                                      saiprashanth469
                                      from Powai, Maharashtra
                                      Dec 5, 2020
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                                      Address: Praba’s Vcare Health Clinic Pvt LTD's 1st Floor, No 183, Sri Sai Harsha Towers, B Wing, Whitefield Main Rd, Whitefield, Bengaluru, Karnataka 560066

                                      Hi My name is S. Sai Prashanth, Mobile. No: [protected], Unique ID: VSBW20030015 and I had approached Praba’s Vcare Health Clinic Pvt LTD's in Whitefield Branch, Bangalore Office at 1st Floor, No 183, Sri Sai Harsha Towers, B Wing, Whitefield Main Rd, Whitefield, Bengaluru, Karnataka 560066 for Skin Treatment (Yellow Peel Treatment- as per Dr. Sharanya suggestion).

                                      I was charged a consultation fee of Rs. 650 by Dr. Sharanya who had informed me that the total cost for Yellow Peel Treatment will be about Rs. 28320 and there will be Eight sittings out of which two will be complementary. I was insisted that the payment should be made immediately as it is a package and no installment payment is permitted. Total payment I paid to Prabas Vcare is above Rs. 44000 for eight sessions which includes treatment cost and for prescribed products.

                                      On 14th March I paid the entire amount of Rs. 28320 and after paying the amount my treatment was carried by Dr. Sharanya. In the 7th session, date: Nov 1st, 2020 due to Doctor negligence or might be some other reason the chemical peel treatment went wrong and my skin on my face was burned (Photos are attached for your reference). Doctor suggested me to use silverex ointment from medical shops and I followed it. The burned skin left heavy scars on my face.
                                      The people in Whitefield branch are totally money oriented instead of service providing, always at every session they suggested, irritated me to take other treatments along with yellow peel treatment. Dr. Sharanya not even service oriented always claims false promises to my treatment.
                                      I approached Vcare for the sake of my ongoing marriage proposals and because of this now am not able to show my face with scars. However I didn’t got much improvement even after completing the entire sessions that doesn’t worth my money Rs. 44000 paid.
                                      I want Vcare to return back my Rs. 28320 & the amount spent for products and ointments, creams around Rs. 16000 Total= Rs. 44000 and my not even ready to take any further treatment with Vcare. So I want my Rs. 44000 back & also to file a consumer complaint against VCARE & their staffs.
                                      Vcare Hair Clinic customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 07, 2020
                                      Vcare Hair Clinic Customer Care's response
                                      Hi Sai Prashanth,
                                      We have forwarded your complaint to the concerned team.
                                      We will get back to you shortly with a positive response.
                                      Thank you.
                                      Dec 18, 2020
                                      Updated by saiprashanth469
                                      Since 2 weeks I didn't received any reply from Vcare. Please can you update the status of my complaint raised
                                      Since 2 weeks I didn't received any reply after the post of vcare over here. Please can you update status of my complaint raised.
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                                        J
                                        Jelestin Raju
                                        Dec 1, 2020
                                        Resolved
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                                        Resolved

                                        Address: TNager, Chennai

                                        Dear Sir/Mam,

                                        I am taking biocell treatment from your clinic in TNager branch. I have expensed more than 75, 000/- but still didn’t get the result from your treatment. I am very disappointed in this treatment. I have been devoted client of your hair clinic and I hope you will take my complaint seriously...
                                        Aug 5, 2021
                                        Complaint marked as Resolved 
                                        Vcare Hair Clinic customer support has been notified about the posted complaint.
                                        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
                                        We are surprised to see your review. But when we go through our records, we can't find your details. Kindly share your updated Mobile number, Client ID & your date of visit to the clinic. To [protected]@vcaregroup.in. We will investigate this and get back to you with the best resolution.
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