[Resolved] Videocon D2H — adding channels without informing me

shweta madan

from New Delhi, Delhi

Address:	D-512, NEW AROHI APTS, PLOT NO. 13, SECTOR 12, DWARKA, New Delhi, Delhi, 110078
Website:	d2h.com

My videocon d2h id is[protected]. During lockdown, while recharging my account it came to my notice that channel no. 214 ie. Rangmanch active has been added to my account. I have never watched this channel ever before. I am unable to delete this channel. I have been frantically trying to connect to helpline no. S for past 7 days (Call time exceeds 40 min. Without response).
I want refund for this unsolicited attitude from videocon.

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Aug 7, 2021

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by shweta madan Sir still no response. Now they will extend the lockdown period purposely for my account.

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Comments

Prithvi Kumar Nayak

[protected] activity activity

Narendra Bhadouriya

I want to change my register no
from [protected] to [protected] please do it

d2h Customer Care's response, Mar 28, 2020

Verified Support

Dear Narendra,

We’re disappointed to hear this. Please share your RTN (Registered Telephone Number) at [email protected] so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Shweta,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards

d2h Customer Care

from Delhi, Delhi

Verified Support

Dear Shweta,

In order to assist you. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

Thanks & regards