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d2h Complaints & Reviews

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2.4
Updated: Nov 2, 2025
Complaints 3327
Resolved
1436
Unresolved
1891
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d2h reviews & complaints page 31

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S
Seemavik123
from Hāora, West Bengal
Jun 22, 2020
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After amphan videocon d2h told us they would be no charge for engineer visit but they charged me they said the days we could provide service and you tv had no signal i would offered a refund, they didnt do when i complain they harras us, they disconnect phones they dont reply to email

I am bloody furious and need help.
d2h customer support has been notified about the posted complaint.
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    G
    Govindan Nair
    from Powai, Maharashtra
    Jun 21, 2020
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    I have purchased videocon d2h. My customer id is[protected] my name is govindan nair but instead of my correct name your data shows govindas. So please correct my name in your records.
    d2h customer support has been notified about the posted complaint.
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      G
      gopalagar7
      from Hāora, West Bengal
      Jun 21, 2020
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      Sir/mam,
      I nitesh kumar agarwal is a customer of videocon d2h with customer i'd[protected]. I complained to change my registered address which was wrongly registered as
      Balitikuri, howrah, howrah, west bengal, 711113.
      I had complained about this issue over different period of times but my problem remained unsolved. I would like you to change my address as soon as possible so that this problem is solved as this problem has turned out to be very old now.
      I would like you to change my address to the following
      322, g. T. Road, kabli kothi, tirupati apartment, flat 1p, block 2, belurmath howrah-711202.
      I think the concerned authorities will look into the matter and solve it out as soon as possible.
      Thanks and regards
      Nitesh kumar agarwal.
      d2h customer support has been notified about the posted complaint.
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        M
        Madhu Reddy Reddy's
        Jun 20, 2020
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        Address: Kadapa dist

        Sir please change my register phone number [protected]
        d2h customer support has been notified about the posted complaint.
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          S
          Sanjay9935
          Jun 20, 2020
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          I was bought videocon d2h from my brother hari singh. He was shifted in new delhi still 1 year because of his job so i can bought this videocon d2h from my brother. I have to change my registered name so please change my old registered name hari singh and update the name sanjana singh
          d2h customer support has been notified about the posted complaint.
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            P
            pandari chandarage
            Jun 17, 2020
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            I recharge my d2h on 13/06/2020 my customer id is[protected] when I recharge Order ID is[protected] is come but its shows me security error . and amount deducted from my account, my bank transaction details. and order id details is enclosed . Kindly resolve this issue at the earliest.
            +2 photos
            d2h customer support has been notified about the posted complaint.
            Jun 17, 2020
            Updated by pandari chandarage             they told me it will be solved in 36 hours, after 2 / 3 days they blocked my mail id and i can't contact them i also contact costumer care no.[protected] they didn't response properly .
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              A
              amol11610
              Jun 15, 2020
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              On 16/06/2019, i was making online payment for videocon d2h recharge and on completion i received message from the sbi stating your transaction was successful. On 15/06/2019 i received msg from videocon d2h saying that they have not received any payment. On scrutiny, it came to understand that the payment had gone to naukriaim info tech pvt. Ltd. Of a transaction of rs, 300/- vide reference no. Igiuguad2
              I regularly used pay from the videocon d2h site and yesterday also i opened same site and started making payment. How come the payment went to your account i don't know. I hereby request you to revert back the payment to my bank (Sbi). The said payment is wrongly credited to your account, which you please revert. D2h customer id[protected]
              +2 photos
              d2h customer support has been notified about the posted complaint.
              Jun 17, 2020
              Updated by amol11610               I also sent to videocon d2h customer care but no response from them
              View replies
              Dear Amol,

              Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

              Thanks & regards
              Reply
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                B
                bksin
                Jun 15, 2020
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                Address: Dighi
                Website: www.d2h.com

                I am struggling since two days to get my "no signal"issue fixed, raised 2 complaint as well calling to d2h customer care. I always get the same answer as technician will visit and look your issue.
                d2h customer support has been notified about the posted complaint.
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                  G
                  Gopi Krishna Thadivaka
                  Jun 14, 2020
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                  Address: VISHWANTH N Aashirwad, #215, 3rd Floor, 12th Cross, Mahalakshmi Layout, Bangalore 560086 Phone No. : 080-23002888, 23002827 Email : ' [email protected] / [email protected]
                  Website: www.d2h.com

                  I am receiving a product advertisement call almost every day from d2h (D2h.com).

                  My mobile number +91-[protected] is already registered in the national do not disturb list and i have not given any permission to d2h (D2h.com) to communicate about their products.

                  Request you to instruct d2h.com to stop doing this.

                  My d2h.com account details:
                  Account no: 5488181
                  Customer id: 55198592
                  +1 photos
                  +2 videos
                  d2h customer support has been notified about the posted complaint.
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                  Dear Gopi,

                  Thanks for writing to us. We have forwarded your concern to our team and will get back to you with an update soon.

                  Thanks & regards
                  Reply
                  Dear Gopi,

                  We would like to inform you that we have raised the request to activate the DND in your RTN and the same will be completed within 24 hrs

                  Thanks & regards
                  Reply
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                    Y
                    Yuvraj GamerZ
                    Jun 14, 2020
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                    My consumer no 18269801and i have recharge through sbi yono rs 900.
                    Details as follows[protected]
                    Inb bharat business channel l tech bharat payments - [protected]igaitxys.
                    Please take neccessary action and recharge my d2h.
                    Bibek kumar gupta
                    d2h customer support has been notified about the posted complaint.
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                      S
                      Sheetalpaw
                      Jun 13, 2020
                      Resolved
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                      Resolved

                      In last week only i replaced my d2h set top box because my old set top box not getting power. Customer care told me replacement charge is 250 & technician visit charge is 200 but that technician took total 700 rupees from me. After installing new set top box from next day onwards after switching on tv i can watch tv only for 15-20 minutes then it shows 'signal not found' msg. Then i need to switch off tv for 15 mins then again i have to on it. This cycle continues. I mailed to customer care lot of times but they are not responding properly. And now they blocked my mails also. Also i am not able to login in their website. From more than 5 yrs i am using d2h but now i am feeling that this company is simply hopeless. They don't know how to give service to their old customers.

                      My consumer id[protected]
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      d2h customer support has been notified about the posted complaint.
                      View replies
                      Dear Sheetal,

                      Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                      Thanks & regards
                      Reply
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                        M
                        mr.nikhil.pant
                        Jun 13, 2020
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                        Customer id: 95408009

                        There is mismatch of transactions listed in d2h database. All the three transactions are done using the paytm.
                        Below are the transaction date with amount.
                        Below are my queries:
                        1. The transaction on 8-april 2020 is not available in d2h transaction history. How?
                        2. Also there is mismatch in amount for the transaction done on 6-march.
                        3. I have done recharge on 8-april-2020, and the due date would be[protected], but i had to make a recharge on 20-april-2020 as my balance was low.

                        Transaction date amount
                        06-mar-20 400
                        08-apr-20 400
                        20-apr-20 364

                        The available invoices from paytm is already provided as proof over email.

                        Can you help me with this.
                        d2h customer support has been notified about the posted complaint.
                        View replies
                        Dear Nikhil,

                        Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                        Thanks & regards
                        Reply
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                          W
                          Wakshay300
                          Jun 12, 2020
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                          I had ordered videocon d2h stream 4 days ago
                          Set top box sparks at hdmi port and we cant see anything
                          Engineer said he will replace hdmi cable next day
                          He did but same problem
                          I called him again he said its your and companies issue he has nothing to do with it and he abused as well
                          Behanved bad really pathetic
                          I have been calling nodel offer since morning he is just making excuses
                          Its been 4 days but no assistance from any one
                          Really pathetic
                          d2h customer support has been notified about the posted complaint.
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                            Wakshay300
                            Jun 12, 2020
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                            I had ordered d2h stream 4 days ago
                            Set top box sparks at hdmi port and we cant see anything
                            Engineer said he will replace hdmi cable next day
                            He did but same problem
                            I called him again he said its your and companies issue he has nothing to do with it and he abused as well
                            Behaved bad really pathetic
                            I have been calling nodel offer since morning he is just making excuses
                            Its been 4 days but no assistance from any one
                            Really pathetic
                            Customerid[protected]
                            d2h customer support has been notified about the posted complaint.
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                              M
                              Mudit Mehra
                              Jun 10, 2020
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                              Please change my rtn as old number is not functional anymore
                              Old number: [protected]
                              New number: [protected]
                              d2h customer support has been notified about the posted complaint.
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                                G
                                Gayi3
                                Jun 7, 2020
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                                To whomsoever it may concern
                                Every month, i complain and their engineer comes saying set top box problem and thus deducting 450 rs every now and then
                                Home visit 200 and set top box 250
                                Videocon d2h set top box doesnt come with any warranty... The owner, ceo, customer care noone cares for customers, minting money
                                d2h customer support has been notified about the posted complaint.
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                                  M
                                  mahesh muley
                                  from Hyderabad, Telangana
                                  Jun 6, 2020
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                                  Address: Hyderabad
                                  Website: [email protected]

                                  Dear sir/ madam

                                  My customer id:[protected]
                                  Customer name: muley mahesh
                                  Contact number:[protected]

                                  I had already complained many times in this month only but you didn’t resolve my problems till now

                                  I had do recharge by mistake for 3 months and i called customer care to refund my amount and i will recharge 1 month but they told me to first recharge for 1 month and i had done the recharge for 1 month as told my [protected]@d2h.com and they told me if i will recharge for 1 month they will refund my 3 months amount as double recharge as done by customer they will take a complaint and they told me amount will be deposite in my bank account which i had given in my previous mail

                                  If you don’t give my refund amount i wood like to live the d2h family

                                  I’m sending sum photo which has been taken to show you guy’s
                                  +1 photos
                                  d2h customer support has been notified about the posted complaint.
                                  View replies
                                  Dear Mahesh,

                                  Thanks for writing to us. We are not able to fetch your details. Kindly share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                  Thanks & regards
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                                    S
                                    Shradhaoberoi
                                    Jun 5, 2020
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                                    We have been trying to reach your customer care for last 4-5 days, no complaint has been filed, they keep disconnecting my call. I told th that half my channels are coming and half channels it is showing "signal not available". The money i paid for my subscription is also getting wasted and on the top of it there is engineer visitation charge i have to pay... That is so unfair. What kind of customer service is that? I have loose so many days money and now i have to pay extra. Ridiculous it is!!
                                    d2h customer support has been notified about the posted complaint.
                                    View replies
                                    Dear Shradha,

                                    Thanks for writing to us. Please share your RTN (Registered Telephone Number) at [protected]@d2h.com so that our team can look into your concern.

                                    Thanks & regards
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                                      U
                                      Uttam Nayar
                                      Jun 5, 2020
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                                      Address: odisha,sundarghare,rourkela,panposh,balughat.......

                                      Dear,
                                      Plz change my register telephone number

                                      Old number [[protected]
                                      New number [[protected]

                                      Customer id [[protected]]
                                      d2h customer support has been notified about the posted complaint.
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                                        M
                                        Mafij khan
                                        Jun 4, 2020
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                                        Address: Dhirenpara , guwahati, 781025

                                        I want to change my mobile number, my number is[protected], my ID number is[protected]
                                        +1 photos
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