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d2h Complaints & Reviews

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Last updated Apr 15, 2024
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Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West
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400102

d2h reviews & complaints page 31

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A
amol11610
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Recharge not reflecting

On 16/06/2019, i was making online payment for videocon d2h recharge and on completion i received message from the sbi stating your transaction was successful. On 15/06/2019 i received msg from videocon d2h saying that they have not received any payment. On scrutiny, it came to understand that the payment had gone to naukriaim info tech pvt. Ltd. Of a transaction of rs, 300/- vide reference no. Igiuguad2
I regularly used pay from...
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B
bksin
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pathetic customer service

Address:Dighi
Website:www.d2h.com

I am struggling since two days to get my "no signal"issue fixed, raised 2 complaint as well calling to d2h customer care. I always get the same answer as technician will visit and look your issue....
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Address:VISHWANTH N Aashirwad, #215, 3rd Floor, 12th Cross, Mahalakshmi Layout, Bangalore 560086 Phone No. : 080-23002888, 23002827 Email : ' [email protected] / [email protected]
Website:www.d2h.com

I am receiving a product advertisement call almost every day from d2h (D2h.com).

My mobile number +91-[protected] is already registered in the national do not disturb list and i have not given any permission to d2h (D2h.com) to communicate about their products.

Request you to instruct d2h.com to stop doing this.

My d2h.com account details:
Account no: 5488181
Customer id: 55198592...
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Y
Yuvraj GamerZ
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Recharge amount not reflect in my d2h

My consumer no 18269801and i have recharge through sbi yono rs 900.
Details as follows[protected]
Inb bharat business channel l tech bharat payments - [protected]igaitxys.
Please take neccessary action and recharge my d2h.
Bibek kumar gupta...
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S
Sheetalpaw
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

replaced set top box but getting signal not found msg after some time of watching tv

In last week only i replaced my d2h set top box because my old set top box not getting power. Customer care told me replacement charge is 250 & technician visit charge is 200 but that technician took total 700 rupees from me. After installing new set top box from next day onwards after switching on tv i can watch tv only for 15-20 minutes then it shows 'signal not found' msg. Then i need to switch off tv for 15 mins then again i have to on...
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M
mr.nikhil.pant
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transaction history not available in d2h

Customer id: 95408009

There is mismatch of transactions listed in d2h database. All the three transactions are done using the paytm.
Below are the transaction date with amount.
Below are my queries:
1. The transaction on 8-april 2020 is not available in d2h transaction history. How?
2. Also there is mismatch in amount for the transaction done on 6-march.
3. I have done recharge on 8-april-2020,...
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W
Wakshay300
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New set top box not working

I had ordered videocon d2h stream 4 days ago
Set top box sparks at hdmi port and we cant see anything
Engineer said he will replace hdmi cable next day
He did but same problem
I called him again he said its your and companies issue he has nothing to do with it and he abused as well
Behanved bad really pathetic
I have been calling nodel offer since morning he is just making excuses
Its been...
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W
Wakshay300
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New set top box not working

I had ordered d2h stream 4 days ago
Set top box sparks at hdmi port and we cant see anything
Engineer said he will replace hdmi cable next day
He did but same problem
I called him again he said its your and companies issue he has nothing to do with it and he abused as well
Behaved bad really pathetic
I have been calling nodel offer since morning he is just making excuses
Its been 4 days but...
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M
Mudit Mehra
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change registered mobile number

Please change my rtn as old number is not functional anymore
Old number: [protected]
New number: [protected]...
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To whomsoever it may concern
Every month, i complain and their engineer comes saying set top box problem and thus deducting 450 rs every now and then
Home visit 200 and set top box 250
Videocon d2h set top box doesnt come with any warranty... The owner, ceo, customer care noone cares for customers, minting money...
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M
mahesh muley
from Hyderabad, Telangana
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Refund has not deposited till now

Address:Hyderabad
Website:[email protected]

Dear sir/ madam

My customer id:[protected]
Customer name: muley mahesh
Contact number:[protected]

I had already complained many times in this month only but you didn’t resolve my problems till now

I had do recharge by mistake for 3 months and i called customer care to refund my amount and i will recharge 1 month but they told me to first recharge for 1 month and i had done the recharge...
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S
Shradhaoberoi
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Signal not available for few channels

We have been trying to reach your customer care for last 4-5 days, no complaint has been filed, they keep disconnecting my call. I told th that half my channels are coming and half channels it is showing "signal not available". The money i paid for my subscription is also getting wasted and on the top of it there is engineer visitation charge i have to pay... That is so unfair. What kind of customer service is that? I have loose so many days...
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U
Uttam Nayar
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Change mobile number

Address:odisha,sundarghare,rourkela,panposh,balughat.......

Dear,
Plz change my register telephone number

Old number [[protected]
New number [[protected]

Customer id [[protected]]...
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M
Mafij khan
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Number changed

Address:Dhirenpara , guwahati, 781025

I want to change my mobile number, my number is[protected], my ID number is[protected]...
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N
Nishu Gaurav
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Name correction

My customer ID is[protected]. My name is NISHANT GAURAV but instead of correct name your data shows as NISHANTH GOURAV.
Kindly rectify the correct name as NISHANT GAURAV....
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U
Upasana Bagchi
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Videocon D2h poor technical support team

Website:www.d2h.com/#

My customer id. is[protected].
I already have Amar Bangla combo pack but none of the channels are available, it shows signal not available.

I have been calling in Videocon D2h customer care service since 28th of May every day they say that they will be an sending an technical staff with in 24 hours to resolve the issue but no body actually comes to check.
Customer care staff is also very rude and unprofessional,...
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S
Suresh Mathe
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Engineer visit service charges Rs. 250

Address:HYDERABAD
Website:Customer care

Customer ID[protected]

I have been customer for four years, same happened to me today. I was getting an error, after complaint they asked "engineer will visit you and charges will be applicable in case of any defective part". If engineer visit for rectifying the error they need to confirm for engineer visit service charges Rs. 250. After my confirmation only they want to take complaint. I really got surprised to listen this,...
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S
Suresh Mathe
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Executive visit service charges

Address:Hyderabad
Website:Customer care

Customer id[protected]
I have been customer for four years, same happened to me today. I was getting an error, after complaint they asked "engineer will visit you and charges will be applicable in case of any defective part". Engineer visited and pull and reinsert the card and asked for service charge 250/-. I really got surprised to listen this, 250 for what and warranty is only 1 month. Though i logged complaint, but i think they...
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P
Purvesh Deshmukh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount is debited from my account but still d2h is saying that we didn't get money

Address:Near Besa Power Station, Plot No 145,, Freedom Fighter Colony, Malgi Nagar, Nagpur

On sunday morning at 8:30am i have login to d2h.com after that i go to recharge section then i select upi/qr code options then i select qr code then i scan the qr any pay my payment after that the amount is debited but doesn't recharge my dth after that i called to dth customer care saying that we didn't get a recharge amount please refund my money....
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N
Neeraj7200
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deliberately disconnect my D2H and balance too.

The request is that i am using videocon D2H service from last 10 years and from 25th may my connection was disconnected by the company. Even after repeated complaints/requests to the company, no one is try to fixing it.

That is what is happen to me. I got a call from No. [protected] on 25th May in which the person said that he is a technician from Videocon D2H company to resolve the complaint and asked me to provide the OTP...
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