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d2h Complaints & Reviews

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Last updated May 17, 2024
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d2h reviews & complaints page 36

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Address:Pune, Maharashtra, 410505

My d2h consumer id is[protected].
D2h provider is activating expensive channels without my authorization & not supporting either to deactivate (Being in lock-in period) & also refusing to refund. Customer care experience is worst, every time when i call, they commit that they will start working, they have escalated, they have deputed responsible person to resolve the issue, but no work takes place. This i am hearing every time when...
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Address:753001

I am a videocon d2h user with customer id[[protected]]. For last 6 months, i am facing a lot of issues regarding services of videocon d2h, which includes nonavailability of channels, as i am in cuttack, after the cyclone fani there was no signal for 1 month which i got repaired by a videocon engineer who did it in an unofficial manner. But still then 70% of channels were not available.

The fresh incident is regarding my complaint...
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C
Chinna406
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dish balance deducted twice

Address:Masjidbanda,Kondapur, Hyderabad, Telangana

My d2h balance 400 rs deducted twice on 26th december from that day i’m raising complaints and they are saying 8working hours but till now it is not resolved and they suggested me to do recharge i spoke with more than 15 different people every time they are putting me on hold for for more than 45 min and call disconnecting
Abhishek, govind are given wrong information to even though they are managers they don’t know how to talk...
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S
subodhsawant1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

temporary suspensions not registered

Address:Delhi, Mumbai City, Maharashtra
Website:www.d2h.com

My videocon d2h cust Id[protected]. Mobile no [protected].i placed a request on 21/12/2019 with customer care for temporary suspension as I was going oustation for 15 days. The agent registered my request n said it will b done. Assuming he has done his work I just happened to cross check with the d2h cust care on 02/01/2020. N I came to know they have not even recorded my call made to them n completely deny I had ever called. The same story...
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Dheeraj2805
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no service after commitment

Address:New Delhi, Delhi

Hi,

Customer id:[protected]

I called videocon d2h customer care on 29th december and requested for a new set top box and they have promised to resolve the query in next 24 hours and after that one of their dealer called and told me that we cannot provide this service to you and you can inform to customer care and then again i called them and asked for problem resolution and they given a deadline of 30th Dec till...
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Address:Cuttack, Odisha

I have recharged 201 on 29th december 2019. But yet our channel has not activated after so many complaints to videocon customer service but they are not responding. My videocon i'd is[protected]. Previously our d2h had some problems, i agree that you engineer had visited and solve regarding signal it might be dated 14th july this year and we provided 200 rupees on cash to him. After 3 to 4 days same problems again arised and your company told...
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S
Sachin8222
from Rohtak, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

d2h magic stick is not delivered

Address:Bharat Business Channel Ltd. 1st Floor, New Link Road, Techweb Centre,Oshiwara, Near Mega Mall, Mumbai, 400102
Website:WWW.D2H.COM

I was order a d2h magic stick on 13 December and today is 23 December but it is not delivered. 10 days was goen but no dispatch details and tracking number send me from d2h end. I send 2 mails daily to d2h but they donot response his customer care number have no information regarding this order. D2h donot work on customer satisfaction his customer service donot know anything. So i suggest to all don't take connection of d2h.my customer is...
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Radhey30122014
from Durg, Chhattisgarh
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my service break after recharge 974 rs

Address:Ma veshnopuram gadaipura birlanagR, Morena, Madhya Pradesh, 474004
Website:Www.d2h.com

My recharge 974rs date 17/12/19 but all d2h customer care not solve my problem and also disconnected my service tv today 23/12/2019 pls why solved my problem my all possible types try but not any effective video con customers and top Excuttive s than me file it complainst it pls shorty time resolved my complaints so I watched TV all programs and other show...
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jagat Nazta
from Nagrota, Himachal Pradesh
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last one month pending my complaint

Address:friends colony nalagarh, distt. solan h.p. 174101, 173205
Website:[email protected]

Dear sir,
My old i'd no.[protected] name sunil kumar closed last seven months i have recharge 23 nov. 2019 rs 300 by mistake old i'd,, i continued call and mail to custumber care, but not solve problem, sir please look into this matter.

Old i'd no.[protected] registered mobile no. [protected] and new i'd no.[protected] registered mobile no. [protected])...
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Susana Bitos
from Kolkata, West Bengal
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videocon d2h recharge is not successful - rs.300.00 still received back-reg.

Address:712105

Inb bharat business channel l tech_baratb payments — videocon d2h recharge is not successful

Dear sir/madom,

I have recharged my videocon d2h customer id[protected] on 16.12.2019 through online banking recharge for rs.300.00. This recharge has not been succesful but the amount of inr 300.00 has already been debited from my state bank of india account showing as - to transfer inb bharat business channel l tech_baratb....
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M
mano1panch
from Karad, Maharashtra
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complaint against videocon d2h services signal problem

Address:415523

I am lasy 9-10years customer of vediocon d2h id 21216057
Last 2 month my d2h problem not resolve last[protected] i had complaint d2h weak / signal not on my d2h engineer com and change lnb and charges of services rs2 00 and lnb rs.250 after 10 days same problem ignore but last 4 days my d2h totally stopped
I am register complaint no. S[protected],[protected],[protected]. So can register complaint last 4-5 days my time waste my...
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hitesh giri
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor services of d2h

Address:382330

Since almost a month i am facing pathetic services from d2h. The channels are not working. Also while change over the signals is lost for many seconds. Intermittently while watching the signals get losts.
I feel like cheated and have wasted my money on the recharge. The customer care persons are not responding. Even making calls to them is waste of time since there is signals issues there also.

Kindly help else i need...
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Address:Jitendra ameta villo ka darwaja salumber dis.udaipur,Raj., Udaipur, Rajasthan

Hello Hello sir I am Jitendra Ameta your regular customer of Videocon d2h My Videocon d2h is closed for the last 4 days I am filing a Complaint from Customer Care for 4 days but my problem remains as it was, from Customer Care I got information that Engineer At the time of the visit, the money that he gave to the engineer did not get deposited in the company, because of this, the company deducted the payment from my d2h account, sir. The...
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Address:Visakhapatnam, Andhra Pradesh, 540047

We are using vidoecon d2h hd dish since 5 years and the remote is not working from two weeks. We raised a request for new remote by calling to customer care and there is no other option also. We called the call center 6 to 7 times but remote is not delivered yet. Every time we make a call to customer care they say the request is cancelled but they don't know the reason. Please do the needful.

Customer id:[protected]
Customer...
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A
Abhimisti2604
from Varanasi, Uttar Pradesh
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account activate without my command

Address:Varanasi, Uttar Pradesh, 221002

Maine apna videcon account ko kuch din ke liye band karwaya tha. Aur maine bola tha jab tak mai call na karu mera accout activate na kiya jaye. Magar aaj maine jab activate karwane ke liye call kiya tha bol rahe ha aapka 26nov 2019 se activate hai. Magar aaj bhi koi channel nahi aa rahe the. Maine jab bola aap apne man se activate kyu kiye. Bol rahe the agent ne yahi date likha tha. Ye to galat ha apne man se activate karna pls mera paisa...
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Umesh26581
from Noida, Uttar Pradesh
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balance deduct by illegal method

Website:www.d2h.com

In 2/12/19 _11.52 am. Company offers chennel no 222 free for one month &add him. But balance immediate deduct from my base subscribed pack money. Immediate i complain to company (Complain no.[protected] date 2/12/19 time 1.56pm) close the chennel no 222 immediate & refund my diduct balance. But company no reply. Again 6/12/19 i complained to company (Complain no.[protected] time 11.53am.) to close the chennel no 222 immediate & refund my diduct...
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M
moksham
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

removal of alacreta channel no.518 did.kidsand nick jr. rrg

Ihahe recharged my d2h both main and secondary boxes using mera wal plan on 11.11.19. But i feel very bad for alacreta channels discovery kids and nick jr. These channels soils the studies and eyes power. Hence i request you to kindly remove the above two channels from my secondary box immediately. The cost of thes channels may be charged upto the lock in period i. E30 days. (10.12.19.) please arrange to remove these channels immediately....
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Address:Pune, Maharashtra, 411033

Reference : customer id :[protected]
Complaint nos :[protected],[protected],[protected],

With reference to above subject matter, i would like to bring your kind notice that, i have recharged my d2h mistakenly for rs 10000/- (Rupees ten thousand only) instead of rs 1000/- (Rupees one thousand) on 2 nd november 2019. I have called customer care many times, almost every day, used to get different person and different answer,...
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S
saugup.12
from Gurgaon, Haryana
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signal not available - videocon d2h

Address:122011

Hi d2h team,

I have raised a complaint for "signal not available", since 2 days & requested for a technician visit today, saturday 30th nov.

The technician mr. Sanjay ([protected]), did came and suggested that the dish needs to be replaced since two nuts that keep the dish wall mounted at the back were broken.

These screws just keep the dish in place on the wall-mounting, but he said that we need...
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Address:8TH MAIN 8TH C CROSS, 560010

Dear sir,

I have not credited 60 days free subscription as per offer shown in the display/online [10month (60days free)]

Please note that as per offer/display shown in the d2h online portal if i recharge for 10 months i am going to get 60 days free subscription. Screen shot attached.
Same thing i recharged for 10 months on 30 oct 2019. Previous balance was 571rs.

But i have been credited...
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