Submit a Complaint
Satellite, Cable DTH TV
d2h

Videocon D2H — worst online/customer/online portal - recharge for 10 months (60 days free)

Address:8TH MAIN 8TH C CROSS, 560010

Dear sir,

I have not credited 60 days free subscription as per offer shown in the display/online [10month (60days free)]

Please note that as per offer/display shown in the d2h online portal if i recharge for 10 months i am going to get 60 days free subscription. Screen shot attached.
Same thing i recharged for 10 months on 30 oct 2019. Previous balance was 571rs.

But i have been credited for only 15 days. Ie for 162 rs.

As per customer care i complained thru email & sent reminder to customer care from my email id [protected]@gmail.com

Its purely cheating/misguiding customers. For god sake dont do that, make your portal upto date & credit remaining 45 days into my account.

Otherwise refund my money into my account ie 3234 rs.

Again i am requesting dont do day robbery of customers

Thanks & regards,
Shanthaveereshwar. C
[protected]
Id:[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Videocon Industries customer support has been notified about the posted complaint.
Dec 06, 2019
Updated by Shanthaveeresh Dear Sir,

I feel thanks for resolving my Issue.

Thanks & Regards,
Shanthaveeresh
Complaint comments 
4 Comments

Related d2h reviews

[Resolved]D2H - Wrong account!/old recharged[Resolved]D2H - Wrong is recharged[Resolved]D2H - I have recharged my old d2h account[Resolved]D2H - Recharge of 500Rs not updated[Resolved]D2H - Wrong recharge to my old account
View all 3327 d2h Reviews

Comments

Dear Shanthaveereshwar,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Reply
Dear Shanthaveereshwar,

We would like to inform you that the LTR offer (recharge 10 months and get 60 days free subscription) has been credited in your d2h account and your next recharge due date is 20-Jan-2021.

Thanks & regards
Reply
Not add cashback my account id[protected]

Reply
d2h Customer Care's response, Dec 4, 2019
Verified Support
Dear Jaynath,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Customer Care's response, Dec 4, 2019
Verified Support
Dear Jaynath,

We would like to inform you that the cashback amount of Rs. 90.90 has been successfully credited in your d2h account against the payment of Rs. 303. Kindly let us know if you need any further assistance.

Thanks & regards
Dear Sir,

I feel thanks for resolving my Issue.

Thanks & Regards,
Shanthaveeresh
Reply
d2h Customer Care's response, Dec 7, 2019
Verified Support
Dear Shanthaveereshwar,

Thank you for the acknowledgment, glad to hear that your concern has been resolved. Feel free to contact us in the future as well.

Thanks & regards

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    d2h
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    47%
    Complaints
    3327
    Pending
    0
    Resolved
    1436
    View all 3327 d2h reviews & complaints
    d2h Phone
    +91 97 8189 7818
    +91 91 1569 1156
    d2h Address
    Ground Floor & 1st Floor, Techweb Centre, New Link Road, Oshiwara, Jogeshwari West, Mumbai, Maharashtra, India - 400102
    View all d2h contact information