d2h Complaints & Reviews

On 16/04/2020 i tried to make my dth recharge online through sbi net banking and the amount of Rs 250/- was debited from my account after providing the reference number but the recharge was not made. kindly revert back the paid amount directly in my account.

I have done the payment on April 16th morning 10.29am using upid gpay.It is showing successful payment but d2h recharge failed

Respected madam/sir

I would like to inform you that i have recharged the d2h with rs.300/- for the d2h customer id [53356113] of murali m yesterday i. E. (15/04/2020), after that i have tried and tried to create my own pack (Mera wala plan) on website (www.d2h.com). the recharge was successful but the mera wala plan was not activated showing an error message "your request could'nt be processed now due to some technical error. Please contact customer care" and amount of rs.6/- is charged and getting deducted when i tried to create the own plan.
I even tried a number of times to contact the customer care but i didn't get a single chance to talk despite of 10-13 minutes of being on call and also through e-mail but no response except an auto reply showing other things which are not related to my issue.

I can't even have access to a single channel except fta channels since yesterday (15/04/2020). I can't even be able to subscribe through a-la-carte system, through mobile and also through the website.

Hence, i request your good office to kindly to look into the matter and do the needful at the earliest to resume the service as early as possible as my account gets charged everyday with out any service.

Regards
M yagnesh

My d2h customer id[protected] with registered mobile no-[protected] using videocon d2h since 2012 may.
I have adjusted so long even after such a negligent and worst services by them.
Case: my d2h has been deactivated on 15.04.20. By the time i had recharge rs 300/- today at 9:00 am. But the service was not resumed, only free chanels are showing. When i want to add the chanels through d2h portal login it appears msg "technical error contact [protected]"
On calling the number no response got, i have called more than 50 times just msg wait our customer representative are busy, i have lost more than ra 125/- on mobile balance.
On sending mail regarding this they reply system generated stating 24x7 service through d2h app and customer care.

They are fooling and looting the people's
It is also to mention here that my d2h a/c balance shows only 277/- out of 300/-
I could not understand where the amount has been gone.

Please treat the matter as an urgent
Thanking you
Yours truly
Anil kumar singh.

Balance deducted 600rsand not correctly response to call And not solve problem

I recharged my d2h on 27/03/2020.
But not even single channel is working and they are can't even provide any customer care not even any call about it after waiting of more than 20min on customer care number. And now they do something which cause problem in remote because remote is working and suddenly none of its button is working.
My balance is now reduced every day and i am not even watched anything because nothing is going on, all is like they are thugs. They are thief in simple language. And they said same things all time when i call their customer care bye recorded audio.

Dear sir
I recharge other id... Please I request you plz refund my recharge amount

Dish TV recharge payment 153rs not attach my dish tv account my bank account Debit payment upi 153rs my phone no [protected] gmail [protected]@gmail.com

I have recharged airtel d2h and after payment money debited and show recharge failed the transaction reference number is 14079942 amount 219 was debited from my account but recharge shown failed. Plz help me out of this fraud site in google the security page of payment is not secured at that time.

Respected sir/madam,

I am shivprasad shelgavkar. I have a d2h videocon connection under user id[protected]. I had recharged my above said connection on 19th march 2020 with a-la-carte channels and basic pack. But service provider automatically added some add on channels in my pack without my selection of that channels on their website. Today when i switched on my tv then i got a massage of recharge date is 10th april 2020, which is too early as per my selection of plan. After talking several times with customer care, they are not ready to accept that these channel are activated from there side without knowledge of customer and they refuse to refund the money they have charged for those channels which are automatically added by the website system in my package. Videocon d2h is cheating its customers by adding add on channels automatic in their subscribed packages. Please look into the matter and provide me the resolution. Please force company to stop this kind of cheating through their website. So that consumer will not get cheated again and again. Please waive of my money at the earliest.
Thanks
Shivprasad

Dear sir/madom, i have done online banking recharge for my videocon d2h customer id is[protected]. This recharge has not succeed. But amount of inr :-650 is cut from my state bank of india account. I have recharged from debit. My sbi account is showing value date:- 07 april [protected]april 2020), and narration :- to transfer inb bharat business channel l tech_baratb payments, and ref. No. :[protected][protected]lgailbivy2 transfer to [protected] state bank of india o, and debit :-650.00 is showing in my account. This amount has cut from my sbi account but in my d2h account have not received this money. I am sending the proof of online payment transfer detail and please request to you take action quickly on this report.

No pictures

Dear team,

I want to informed you that while recharging through bhim upi id for my monthly recharged, i have put my mobile no. (Non-registered) [protected] instead of customer id.[protected]. So it is wrongly credited in to non registered mobile no. I request you to kindly give credit of amount rs.275 /- in my account immediately. The screenshot of recharge done is attached.

Transaction details are:

Transaction id[protected]
Date - 5 april
Time - 22:20:51
Billpay id - bb993gshzpx6
Biller name - videocon d2h

My account details are-

Vijay mandloi
Bank of baroda
A/c no. [protected]
Ifsc code barb0sendhw

In morning, maine recharge d2h infinity app par 283 ka kiya vo transaction ho gya lekin recharge nahi hua fir maine phone pe kiya would hogya mujhe shak that ki recharge infinity app wale ne mere paise kat liye hain phir maine turant mini statement transaction nikali usmein 283 ka transaction d2h infinity mein ho gya that mere paise refund kijiye please

Dear sir/ma’am,

This is to inform you issues regarding the signal we are facing since a couple of days.

We have made the payment and all the dues are clear for the customer id[protected].
Irrespective of that we are facing these issues. Kindly look into the matter immediately.

And grant us additional days due to non availability of signal from your side.

Thanks and regards
Akshay deshpande

Even after recharge my set top box is not working. They have not provided any service yet even after 26 hours of recharge. Horrible service by videocon d2h. Please have a look at it. My set top box id is[protected] and it is showing error of e 100-4. I also had refresh my set top box as advised by videocon but nothing worked. So please look into the matter and help me.

Set of box of the television not functioning. It's not turning on

My videocon d2h id is[protected]. During lockdown, while recharging my account it came to my notice that channel no. 214 ie. Rangmanch active has been added to my account. I have never watched this channel ever before. I am unable to delete this channel. I have been frantically trying to connect to helpline no. S for past 7 days (Call time exceeds 40 min. Without response).
I want refund for this unsolicited attitude from videocon.

Sir, i recharged my videcon d2h on 24.03.2020 with rs 300. After that my set top box is only showing error e100-4 dervice issue. Customer care not responding inspite of email three times. Today on 26.03.2020 i again recharged rs 200. All the customer care toll free numbers are also not attending my calls. I want my money back in my account and switch over to other service provider if they are not resolving the problem or else i will have to seek help on consumer court.

Customer ID is wrong bt balance have deducted .
Your A/C XXX5430 is Debited by INR 250 at 15:47 on account of PRCR/[protected] this is wrong deduction so please as soon as possible my balance have refund.