Videocon D2H — wrong recharge done

Respected sir i am vitthal harry bagul i have recharged my d2h account of rupees 250 but by fault i have wrote the wrong customer id that is 942 55 246 instead of 643 52406 so i request you please refund my debited amount to my i bank sir it was my primary mistake that i should check the customer id first but by mistake i have not check it and directly i have done the recharge to wrong customer id so i hope that you understand my problem and you will resolve it soon hope so you will get the solution to my problem and you will refund my amount to the respective bank details you can call me to my phone number as follow
Mob.. No.:[protected]
Name: vitthal hari bagul
Wrong id :94255246
Bank :tjsb
Account no.:{protected}
Right :64352406
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Dear Vitthal,

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
Dear Vitthal,

We would like to inform you that the recharge amount of Rs.250/- has been transferred into your correct d2h id. Kindly let us know if you need any further assistance.

Thanks & regards
Sir My D2h Customer Id Is 9730905
My Name in Previous Is Rhomme Univese
Change This to Rhomme Universe
Registered Phone Number Is [protected]
d2h Customer Care's response, Nov 1, 2019
Verified Support
Dear Customer (Rhomme Universe),

We apologize for the inconvenience. We have forwarded your concern to our team and will get back to you with an update soon.

Thanks & regards
d2h Customer Care's response, Nov 1, 2019
Verified Support
Dear Customer (Rhomme Universe),

We would like to inform you that we have changed your name from RHOMME UNIVESE to RHOMME UNIVERSE. Kindly let us know if you need any further assistance.

Thanks & regards

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