Vijay Sales Complaints & Reviews

This is with regarding purchase of item from Vijay Sales at Prabhadevi location, Despite apprising several times, that delivery would be required on 26th Apr 2014 the sales man has entered wrong delivery date i.e : 27th Apr 2014 and I am trying to reach out the concern sales man, my phone calls are unanswerable all the time and After calling 10 times, My call was connected to[protected] Vijay Sales telephone number, and even though the phone operator said will arrange a call back but still I have not received any call from Vijay sales. Next, I did my complete item payment, No due payment from my end still I have to face all such delayed in delivery. Very Poor service and now I am struggling to get the delivery today only (i.e.: 26th Apr 2014) because I will be not available in INDIA for next one month. the same I conveyed to Sales person and he agreed to delivered my purchased item in due course then I have finalized the deal. Please help me to expidite this matter.

Hi, I had extremely bad experience with Vijay Sales, Hadapsar. Booked refrigerator on 29March14 for gifting it on my wife’s birthday (30 Mar). They delivered me demo piece on 30th which had many scratches from inside. I returned it immediately without accepting that delivery and called their customer executive. She told me that they will deliver another brand new piece on next day. For receiving delivery on Monday I took off from office. Kept whole day waiting and following up with their executive. She also kept me assuring the delivery by EOD, but delivery boy didn’t turn up and they were simply lying with me. Next day also I called them early morning and executive told me that they will deliver it for sure today noon. I again took off from office and waited till noon, but again same story. I kept on following up whole day and they kept on lying and taking excuses. After waiting till 21:00 hrs, I lost my patience and decided to visit Vijay Sales outlet. I went there and scolded their manager and humiliated as much as possible. Finally after lot of drama in the office and humiliation, they delivered refrigerator at 22:15 Hrs dated 01April14 (3 days post booking). I came back home verified the refrigerator (again it was without sealed packaging) and found that its keys and safety broucher were missing. I called them again and they assured to provide keys and broucher once it is available with them. I took that delivery as item was better than earlier. They asked to visit their office and collect keys. I visited their office on 03April14 for keys. Now once again these stupid people told me that, the key they were thinking of giving me of same other model is sold out during the day time and key is not available. I patiently left their office as don’t wanted to create same drama in office losing temper because of such shameless people. I kept on following up next day over phone, but no use. On 05April14, I got a call from Vijay Sales to visit office and collect key. I visited their office for the 4th time and finally got a key and safety broucher of some other refrigerator model which also works for Whirlpool Icemagic(as told by their executive). So my rating based on first and last experience with Vijay Sales is 1/5 (Extremely Dis-satisfactory, Poor, Unprofessional). 4 visits to office, waste of petrol, waste of time and 7 days just to finish single refrigerator delivery. Missed precious occasion like wife’s birthday & gudipadwa, because of their extremely poor service. I request all to choose your vendor wisely, better go with small vendors instead of big vendors in the city who doesn’t respect and value their customers. I will never refer and rather dissuade my friends, relatives from buying any item from Vijay Sales. Thanks! Chandrashekhar Dhande

i bought aqua crystel ro. on that time that person told me its suitable for my house..today his instalation person tell me that for that water purifier i want also instal pressor pump which price is 2500.. im not satisfied with this product. now i want to change or return it. they will not give me proper answer.. they all are fraud person. pls help me...

I have purchased Toshiba39ledP2305 from vijay sales prabhadevi branch mumbai, there
i meet a sales executive mr mahendra, an salesman
type, that sold me led at 39490 rs where as the current price of
the led today is 34464/- inr.
you vijay sales peoples don't have families or what, you freak
peoples you just loot the peoples, i curse you you all till
your MD CEO will die in vain, you just eat the hard earned money of
peoples,
we have trust vijay sales since 30 years, but not now, you peoples
just see, i will create a blog and [censored] your image and also will let my
friends and family know what kind of third class and tricky salesman
and service you provide, you sell your goods above than company's
listed price
In legal terms i will hang u in consumer court. i have already
put the forum on lawyer club India, i will take suggestions from them and
[censored] you peoples
1 : http://www.snapdeal.com/product/toshiba-p2305-39-inches-full/[protected]
2 :http://www.buyingiq.com/Toshiba-39P2305-39-inches-Full-HD-LED-TV-10817
3:http://www.shopclues.com/toshiba-39p2305-39-inches-full-hd-led-television.html
4:http://www.pricedealsindia.com/tv/toshiba/toshiba-cricket-series-39-inches-ful...⇄
5:http://www.desidime.com/forums/hot-deals-online/topics/toshiba-39p2305-39-inch...⇄

6 :http://www.vijaysales.com/buy/toshiba-led-39p2305/1643

."Vijay sales band kara tumcha aaicha bhosda"
"tumcha CEO ani VP tyancha pan aaicha bhosda"customer chi fasavnuk karta,

I am a regular customer of vijay sales and i have taken many house hold items such as tv mobile vaccum cleaner, fridge from vjay sales but recently they have stopped giving their earlier red colour logo printed bill by the name of vijay sales, instead its like a atm slip which can easily worn out within 6 months then how can a customer keep this for a year as warranty proof and who will take legal action on them and whts this why are they doing this to us pls reply i wnt someone to take legal action on vijay sales now

I had purchased a Laptop Dell Inspiron 14 from Vijay Sales Pune in August 2013. It stopped functioning and I had to take it to Dell service centre. I was surprised to know from them that my warranty had expired in September 2013 and I am supposed to pay the service charges. On producing the bill they advised to go back to Vijay Sales and get the date updated with Dell. When I approached salesman at Vijay sales he prompted to pass on the request to his superior who said the process will take at least 10 days, it is a gross negligence on the part of Dell. In the days of mobile phones and Internet should it take this long.Moreover a company like Dell is to be blamed or negligence from Vijay sales which is cause for my loss. James

This is with reference to my purchase of SAMSUNG SMART LED UA40F5500 from Vijay Sales, Gurgaon. I booked this TV on 12-Jan-14, got it delivered on 13-Jan and by 15th or 16th of January Samsung engineer visited to install it and on 18th Jan DTH was installed, so effectively from 18th January I started using this TV. On 16th Feb I noticed that TV display was not functioning and even on turning On and Off the TV, the display was not coming. So, on 17th Feb (morning) I made complaint to Samsung and Your engineer visited my place on 17th Feb (evening) and he discovered that there is fault in panel screen and it need to be replaced. I want to inform you that it’s just a month I had purchased this TV and it’s approximately few Hours for which this TV has worked and there is a problem in it. It is a sheer manufacturing defect on your end and we are not going to compromise on the money which we have invested and the Brand name which we have gone for. It’s totally disappointing as the product which we have got is of low quality and we want our total money back which we have invested in it. We are not going to get it repaired by fixing some new spare parts in it. Either we have received a defective product from Vijay Sales or from Samsung. We are stuck in between Vijay Sales is saying talk to Samsung as we are just a dealer. If this matter is not going to resolve soon I am going to escalate this matter to higher authorities.

Respected Sir/Madam, I have purchased a Blackberry Q-10 phone on 02/02/2014 in the name of vasudha Gupta from your Indirapuram store Ghaziabad . After 6 hours phone is not working properly and I am facing heating problem and my data also damage due to heating problem. When i have visit ur store on 03/02/2014, your staff ( Mr.rajan and Mr.Dinesh) said they will send my phone to Blackberry service centre tomorrow and after that they will decode what will do. On, 05/02/2014, they said you can take ur old phone and problem is solve. but, I am facing problem last three days and now, I want to change my phone with new one. My experience is very bad with Vijay sales, because they are not deal proper and you have to change my phone. In future I will not recommend to any one for Vijay sales my experience is very bad. Sanjeev Gupta Advocate 05/02/2014

Dear sir

I have purchase above tvmicromex from c g road. On 30/11/2011 i have contect number of time to instole tv at my place /still no responce from your store / now i request please look in to matter and do the needful
My invoice no v no 65/acg10/13sicd 344 dated 30/10/2014 for rs 26750
My e mail [protected]@rediffmail.Com

We had purchased a 1.5 Ton Panasonic Air Conditioner vide bill no.75-DUM01-14SIAO30 dated 09/01/2014 from Vijay sales Swasthya Vihar New Delhi. When we were trying to get it installed, we found that there were no nuts and bolts in the unit. Further more there was Teflon coating done on the AC and the planet of copper pipe was not there.
I think it is a used AC and a replacement should be done immediately.
We shall appreciate if the matter is set right immediately .
Rahul Kampani
Ph.:[protected]

I bought a lenovo g580 from vijay sales and in 2 months it gave me extreme problems. i get shocks from the buttons below the trackpad and it does not connect to the net and gives a lot of problem.They only sell tertiary products. Lenovo dint give me the service but what was more shocking was that vijay sales hardly helped me out. their service is very bad. please people dont buy from this store

I bought micromax funbook P600 tabler from ashram road, Ahmadabad in June - 2013. then i went back to abroad. Just after one month use it stopped working. I came back for some family function and gave it to repair. they send me to micromax check point at chinubhai towers on 16th October and micromax staff told me it will be done by one month. Now it was more than one month and still my tablet is not repaired and no one know where exactly it is. I called and did follow up on numer given by micromax but it is constant busy and no one answered. I have return flight tomorrow and met store managre Mr BHAVESH. His behaviour is worst and told me he cant do anything. I explained i have return flight next day then he suggest me that he will look after this matter and sent it to my relative. dont he know no one can send electronics itme to abroad in courier? I will never suggest any one to either vijay sales or micromax products. very disappointed.

i went to buy samsung refrigerator model no. RT26FAJYASA at borivali vijay sales mrp at 19900 but in old exchange offer they are giving it in 18400 over all 1840x8 month emi so i get Dp 3930 so it coasting me 18650 in borivali +charging 250 processing only they refuse to deliever it at nallasopara then i went to vasai showroom to buy the same refrigerator costing 18400 over all 1840x7 month emi so i get Dp 6253 with processing fee 733 rupee so its coasting me 19133 in vasai pls help me 2 buy refrigerator i am nice customer o[censored]r shop i have already 2 product + why so much of vast difference is there?????

i had purchase my A/C, double door refrigerator, 32 inch LCD t.v, dell laptop, washing machine, food processor. 3 year back i had purchase the refrigerator godrej make (double door) but after 2 year in my refrigerator burnt with unknown reason. i put up complaint for that but replay to repair takes at lest on month. unfortunately that fire in refrigerator take place in presence of me.before any disaster i take control on it. it was happen at morning 7.00 we are just going to office. 2nd case:- last month i had purchase food processor .but for demo vijay sale take 2week at least with to may calls. (they told before purchase we provide demo within the 24 hrs.but never they do...? 3rd i change my refrigerator and purchase single door LG make refrigerator. installation is done within the said period but incomplete.we notice when we selling the packing box.in that we found the base frame or mounting frame is still not installed by delivery boys. i had raised the complaint in customer care but they are also tossing us. it was not under over scope, you contact your purchased vijay sale shop. we are thinking that we are your most reliable customer, we want quick service. at last today (1/11/13) myself and my wife along with my mom we just set over mounting frame of our refrigerator.because from your side there is no response. please give the better service to customer. and never toss the customers. may be you are the no:-1 seller at the moment, but do for future. if you have so many customer, we have so may buyer or vendor. cell no:-[protected], Name:- Tausif khan product detail :- ORD/SIAO NO :- 18KLY10-13S0383 DATE:[protected] LG REF GL 245BEDG5 VELVET BLOSSOM

I am currently having an extremely bad experience with Vijay Sales. I bought a PureIT water purifier and an Elica Cooktop on 20th October 2013. I was promised installation within 2 working days. After a lot of follow-ups PureIT was finally installed on 26th October (i.e. 6 working days). However, I am still waiting for Elica Cooktop to be properly installed. On around 24th October, a technicial from Elica had come. However, he was not able to install properly and said he will come back another day. On 26th October, he again fiddled around with the cooktop for about 2 hours and was still not able to installit properly (burner's dim setting does not work). Now, customer care of Elica is telling me some parts is missing! I am surprised and disgusted that Vijay Sales sells products with parts missing. And despite a week having passed, it is unable to instal the product. They are also not responding to my requests to refund the money.

I purchased a Panasonic 42 inch 3D TV on 13 Oct 2013. As a process the TV gets delivered the following day which is on 14th Oct. The Tv after multiple requests was finally delivered at 9.45pm. To my utter surprise it was an Open Box piece. The delivery boys as usual said "Sir we open to verify", first false statement. When they took out of the TV, I could make out from the various screw points and Ports that the TV was used in the Demo section. Also the Box was very old and almost tattered. I went immediately to the Vijay Sales GB Road Thane branch and to my right instinct I saw that there was no more Demo TV on that place. As it was almost 10pm only the Store Managers were available and as usual, they are lost and unaware of anything. Today I have escalated to Panasonic but did not receive any feedback. I have also escalated to Vijay Sales HO, they have requested for an hours time. I am confident that they would be coming up with one of the out of the world's reason of such a mistake and also would feel million time sorry for the same TV's unavailability or not being able to deliver.. This is highly unethical and bad business practice for a showroom of this name and fame so called.

I Just Bought a Bosch Refrigerator From Vijay Sales in Faridabad. Purchase Date 22nd Sep 2013. I made the Payment and i was promised the delivery with in 3 hours. While the product was the Demo product , i told them to give me a new one. The Product had a problem on the front door which seems to be repainted . The sales rep told me they will clean it and send the product to me. When i received the product the patch on the front door was still visible and there was a 5 inch dent on the right side of the refrigerator. The Delivery guys told its not their mistake. When i called back the Store i was shocked with the response. I was told that if you can bear with it please keep it with you. This made me think why did i purchased the product from vijay sales. Anyways now the store does not have another one is spare and they can't promise when will i get replacement. Also , when i questioned the Sale rep why did he sent the product when i told him not to send if the patch on the front door does not go off , to which he replied i didn ot check the same before packing the product. he did not do any inspection. Right now the defective product is with me and i'm ask not to use to till i get the replacement which they can't promise when.

Hi my name is Rohit mathur , i bought an apple i phone 16 gb 2 days ago from vijay sales janak puri where i was told the price of the product is Rs 31,800 where as they said if you exhange any smart phone there will be a buy back for Rs 8,000 . I did give them my phone and the price comes out to be 23,800 however now when i am checking the online price it says Rs 25,999 . When i went to vijay sales they refuse to co-operate with me , they said once the item is bought we cannot help with that , I feel like i have been cheated big time please help me . i live in New Delhi . please help me . Your early response will be appreciated .

On 10.08.13, we had purchased a L G washing machine model F 8091MD2 - Delivery Note V. No. 09-GE08-13SDN 359 in the name of my son Jitendra loyal. We were assured that delivery and installation will be done within next two days. Although the machine was delivered the next day but installation has not been done so far despite repeated requests. What is the use of making promises if they are not to be observed? Vijay Sales should contact the installation staff of theirs or that of the manufacturer and then only give the exact date on which the installation will be done.

I am a retired Central Govt. Officer aged 80 years and the only person from the family to be available during daytime. Accordingly, my son had taken leave from his office for getting the installation of the machine and is waiting under frustration.

I bought Eureka Forbes's vacuum cleaner from Vijaysales, Borivali(W), on 16th of July,2013. as per the instruction written in the manual, equipment can be use for 3hours non-stop. Actually, equipment stopped working in 2hours only and now not starting again.

i registered the complaint with Vijaysales on 17th in the afternoon. as per the attendant, problem will be addressed and resolved in 3days. Today is the 7th day but no one from Vijaysales (being a seller) OR from Eureka Forbes (being a manufacturer & service provider) has attended the issue.

As per the bill, the seller is not liable to exchange the product and as per the product manual, equipment/product sold will be examined by the service provider for sufficient time and then only replacement will be given.

Service center personnel calling, twice in a day from last three days but no one has come till today.