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Vivo Mobile India Complaints & Reviews

4.1
Updated: May 16, 2025
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806
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Vivo Mobile India reviews & complaints page 53

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M
Mamta_M
from Jaipur, Rajasthan
Nov 7, 2015
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Address: Jaipur, Rajasthan, 302001
Website: www.vivoglobal.in

I am Mamta. I have bought VIVO (vivioX3S) phone( Rs 16000) from one of the shop retailer. I bought this phone on 3 june 15 from JAIPUR. I am seriously fed up with this phone and your customer care services. There are so many issues with phone like hanging, showing insufficient space without reason, net not connecting, copying contacts multiple times etc. I can't even download a new app of just 15 Mb even when I have 6GB of space. Plus it keep getting hanged every time you run multiple apps. Is this why smartphones are made?? As it is under warranty i went to the service center and they behave so rudely with me and your service employees formatted my mobile and i lost all the contacts. Since 7 days i am visiting to your stupid service center and they are not at all responsive.I have brought phone from like 4-5 companies but I have never experienced such things from others company. I have never experienced this kind of chaos and irresponsible behavior. Your services really SUCKS. Your customer care people don't know how to behave with the customer then why the hell are those people sitting on the desk, shouting on customers instead of helping them. If you don't take action in stipulated time, I will go to Social media with this.I want the replacement or else resolve this problem as soon as possible. This is RIDICULOUS .
+2 photos
Aug 7, 2021
Complaint marked as Resolved 

Vivo — Vivo v1 are not support otg cable

Namste sir,
My name is mukesh saini my complaint are my mobile vivo v1 are not support otg cable.why?please solve this problem...please my mobile number~[protected]
Vivo Mobile India Customer Care's response, May 17, 2016
Verified Support
Hi Mukesh, we have provided you the resolution from our side. We hope that you would be satisfied. For any further assistance, call us on our toll-free number 1800-102-3388 or visit our website www.vivo.co.in
Need to restart, as nothing happen on this phone
have to restart at least 3-4 times a day
Vivo Mobile India Customer Care's response, May 17, 2016
Verified Support
Hi Anu107, please share your contact number and details on our official mail id that is [email protected]
Hi Mamta, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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    Arunpratap Singh
    from Mundgod, Karnataka
    Oct 20, 2015
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    I felt really disappointed after purchasing your company mobile phone... This is like a worst experience a consumer can get... I purchased Vivo V1 Mobile from M/s. sangheeta store, forum mall, kormangala, Bangalore on 18.10.2015 . from the next day of my purchase I am continuously facing the problems in my phone.. Hanging issues... Screen touch not working problem .. No operations in phone at all... I want my phone to be replaced back or my refund should be done... Otherwise I will be taking legal action against company and M/s. Sangheeta Stores, Bangalore... Reply awaited ... Most urgent Yours Sincerely Arun Pratap Singh Assistant Enforcement Officer Enforcement Directorate Department of Revenue Ministry Of finance Bangalore Zonal Office Bangalore Mb: [protected] [protected]
    Hi Arunpratap Singh as we discussed, you already got the resolution. For any further assistance, call us on our toll-free number[protected] or visit our website www.vivo.co.in
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      glk1971
      from Mumbai, Maharashtra
      Sep 20, 2015
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      Address: Kolkata, West Bengal

      Sir, I had purchased vivo v15 s model mobile from Eastern Logica infoway ltd kolkata. on 9th Sept 2015 . Its performance is not satisfactory. Its become hanged time to time and unable to talk or use any apps comfortably. Requested to take return this phone immediately, may be handset problem or your model problem. Please treat as urgently. Regards Gopaljee Karn Kolkata India [protected]@gmail.com
      Hi glk1971, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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        suman1990
        from Jaipur, Rajasthan
        May 8, 2015
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        Address: Gurgaon, Haryana

        I purchased a vivo mobile x5max on 9th April. I have been experiencing problems with charging it.I went to the service centre thrice but it seems that they are not able to solve the problem, .Plus they were uncooperative too.I mailed the executive team, no response. HIGHLY DISSATISFIED with the service.vivo smartphone has very bad service.
        Hi suman1990, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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          Shweta Sinha
          from Delhi, Delhi
          May 2, 2015
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          Address: Gurgaon, Haryana

          Hello I am here to say that company has some great words to say we always respect the people we get associated with even the senior management says. Although i left the company but salary not received ... senior management says to talk to HR manager and HR manager says senior management has hold on the salary..they said not to give...
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          Hi Shweta Sinha, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com

          Video calling

          I have purchased a VIVO V3 handset on 25.05.2016. I can't find video calling option in the phone. As video calling are useful these days, but by this phone I can't do any 3G video calling.
          Vivo Mobile India Customer Care's response, Jul 8, 2016
          Verified Support
          Hi staffofficer miningkuju, kindly contact on our toll free number that is 1800-102-3388 to get the appropriate information.
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