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Vivo Mobile India Complaints & Reviews

4.1
Updated: May 16, 2025
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Vivo Mobile India reviews & complaints page 45

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I
i nawab
from Chandigarh, Chandigarh
Nov 5, 2017
Resolved
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Resolved

Address: Kapurthala, Punjab, 144601
Website: its gud website i dont now how i see but its remind me to my vivo problems

I bought your vivoy51l but now i think i made a biggest mistake ever battery draining in 3-4 hours even if idle night to morning 50% battery is wasted how? And still no update in operating system u can only make cameras for ur sa called selfie not smartphones u cannot anything if any one complaint its my 4th complaint but i know still no reactions i get from vivo camera music battery draining without uodate company😕😕😕😕
Dec 7, 2017
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2017
Vivo Mobile India Customer Care's response
Hi i nawab, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
Wrong product bad quallity accessories and i will book 6 vivo v3 items bt i got only 4 items that is also wrong and worst quallity product. I want to back my money so plz credit to my acount.
Vivo Mobile India Customer Care's response, Nov 7, 2017
Verified Support
Hi VinayVinu23, please share your contact number and details on our official mail id that is [email protected]
I want to know that how can i download lock app in vivo y55s because it was deleted by mistake from me.
Vivo Mobile India Customer Care's response, Nov 14, 2017
Verified Support
Hi Sahil Royal, please share your contact number and details on our official mail id that is [email protected]
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    P
    PrathyushaUday
    from Addanki, Andhra Pradesh
    Nov 4, 2017
    Resolved
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    Resolved

    Unable to listen voice during call while others can listen my voice.. I can listen with headphones and on speaker.. I have purchased in march 2017..

    No online solutions from vivo.. It's very difficult to go to service center for petty issues and i'm facing problems with vivo and this is second time i'm facing problems with my vivo phone and i hope that my problem gets resolved soon by vivo.. Only one service center in hyd and lot of queue for any problem how can one wait for such long time who goes to office and token numbers are of multiples of 100.

    Hope i get solution soon.
    Dec 17, 2017
    Complaint marked as Resolved 
    Vivo Mobile India customer support has been notified about the posted complaint.
    Verified Support
    Nov 05, 2017
    Vivo Mobile India Customer Care's response
    Hi PrathyushaUday, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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      V
      vijju venkatesh
      from Hyderabad, Telangana
      Nov 3, 2017
      Resolved
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      Resolved

      Address: Rangareddy, Andhra Pradesh, 500079
      Website: consumer complaints

      Hi this venkatesh i bought a new phone vivo 1610 last 7 months back. But last 3 months onwards am facing problem with phone it is always strucking. Even when i get a incoming call i am unable to pick the call. There is no third party applications still phone strucking. And i did not play games also. Only inbuilt apps are there and am using only whats app thats it.
      Dec 5, 2017
      Complaint marked as Resolved 
      Vivo Mobile India customer support has been notified about the posted complaint.
      Nov 03, 2017
      Updated by vijju venkatesh
      hi this venkatesh i bought a new phone vivo 1610 last 7 months back. but last 3 months onwards am facing problem with phone it is always strucking. even when i get a incoming call i am unable to pick the call. there is no third party applications still phone strucking. and i did not play games also. only inbuilt apps are there and am using only whats app thats it.
      Verified Support
      Nov 03, 2017
      Vivo Mobile India Customer Care's response
      Hi vijju venkatesh, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
      In any vivo mobile while we on call and then we press lock button to lock screen it doesnt lock the screen.scrren turn on automatically when we took mobile faar from face.its always happened when we call someone or receive someones call.
      Vivo Mobile India Customer Care's response, Nov 9, 2017
      Verified Support
      Hi Bhushan Sinnarkar, please share your contact number and details on our official mail id that is [email protected]
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        D
        DEVNARAYAN KHATIK
        from Ahmedabad, Gujarat
        Nov 1, 2017
        Resolved
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        Address: Udaipur, Rajasthan, 313001

        Very bad experience with vivo. I will never buy vivo mobile in future never suggest to anyone for buying. I purchased vivo y69 on 24 september and after 7 days mobile's touch automatic run and google voice typing not run then i went to service center and they replace my phone they gave me new y69 mobile on 14 october then again same problem happend in new mobile and i made screen video of that problem and i went to service center told us about that and they told me we do not find any problem then i show screen video to them but they did not consider that proof and they did not solve my problem them i complained on tollfree number then they called me then i went to service center again and again and at last they told me this problem problem happed in all y69. Then i told us ok you refund me my money or give me other brand mobile or give upper virsion mobile but after long discussin they told me we will give v5. I told him give me v5s because v5 is outdated mobile and no advance function in vivo v5 as compare to y69 but they did not hear me and they told me if you want to buy v5s then give 3000 rs extra. So i do not have 3000 rs and they give me v5 on 31 october which is outdated mobile no camera and advance features as compare to y69 and v5s.
        I faced so bad experience with vivo. I lost my money.
        Dec 3, 2017
        Complaint marked as Resolved 
        Vivo Mobile India customer support has been notified about the posted complaint.
        Oct 31, 2017
        Neel Goti N's response
        battery fast lower
        Verified Support
        Nov 02, 2017
        Vivo Mobile India Customer Care's response
        Hi DEVNARAYAN KHATIK, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
        I jst bought VIVO y55L smartphone in January 2017 bt now its charger is not working.. So I just want to replace the charger..
        Vivo Mobile India Customer Care's response, Nov 2, 2017
        Verified Support
        Hi Aarti Harsh Malik, please share your contact number and details on our official mail id that is [email protected]
        Plz help me sir..

        This area is very criticle situvation sir.
        Becouse distibuter is very cheif mrp. To take retailler.
        Promoter kya kere sab apne fayde ke liye baithe hai. Plz do somthing. Very big problam..
        I will ask all senior sir bt no. Responce.

        Plz stop thik cutting mrp.
        Vivo Mobile India Customer Care's response, Nov 7, 2017
        Verified Support
        Hi Pragati Goswami, please share your contact number and details on our official mail id that is [email protected]
        Fast lower battery
        Vivo Mobile India Customer Care's response, Nov 7, 2017
        Verified Support
        Hi Neel Goti N, please share your contact number and details on our official mail id that is [email protected]
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          A
          Akash Mall
          from Delhi, Delhi
          Nov 1, 2017
          Resolved
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          Resolved

          Address: New Delhi, Delhi, 110059
          Website: Amtrust Mobile Solutions

          Name-akash mall
          Phone-vivo y55l
          Imei no.- [protected]
          Email id - [protected]@gmail.com
          Contact - [protected]

          Dear sir/mam
          I am not satisfy on insurance company is amtrust mobile soltions and mobile shop dealer is m spot.
          I am complain about insurance company and mobile shop.
          Please complain and check my queries please help i am not satisfy on insurance company.
          Dec 6, 2017
          Complaint marked as Resolved 
          Vivo Mobile India customer support has been notified about the posted complaint.
          Nov 01, 2017
          Updated by Akash Mall
          Name-Akash Mall
          Phone-Vivo Y55L
          IMEI No.- [protected]
          Email id- [protected]@gmail.com
          Contact- [protected]
          Verified Support
          Nov 02, 2017
          Vivo Mobile India Customer Care's response
          Hi Akash Mall, we tried to contact you many times but there was no response from you.
          Nov 03, 2017
          Updated by Akash Mall
          Sorry sir my contact no. - [protected]
          Verified Support
          Nov 03, 2017
          Vivo Mobile India Customer Care's response
          Hi Akash Mall, as per the telephonic conversation, required information has been provided to you.
          Hi,
          i purchased a y69 vivo 1714 yesterday on[protected]

          but i am unable to install apps like tez, bhimm, etc, .. Its showing not supported in your country. I purchased the phone from india and my google account country also india.

          My contact number [protected]

          please advise.

          Regards
          Vivo Mobile India Customer Care's response, Nov 8, 2017
          Verified Support
          Hi Ranoob Mohammed, we tried to contact you many times but there was no response from you.
          Vivo Mobile India Customer Care's response, Nov 9, 2017
          Verified Support
          Hi Ranoob Mohammed, as per the telephonic conversation, required information has been provided to you.
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            A
            abhi9929
            from Dhule, Maharashtra
            Oct 29, 2017
            Resolved
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            Resolved

            I purchase y 51 l in february 2017 and now my headphone not working so can i replace it my nearest show room. It doesn't work properly when i buy it so at the replacement order or change warentty period is available please tell me about it so i can use and make my vivo experience better.
            Kindly reply me, i m thankful to u.
            Abhishek tripathi
            Con no:- [protected]
            Nov 29, 2017
            Complaint marked as Resolved 
            Vivo Mobile India customer support has been notified about the posted complaint.
            Verified Support
            Oct 29, 2017
            Vivo Mobile India Customer Care's response
            Hi abhi9929, as per the telephonic conversation, please visit the service centre, so that we can help you accordingly.
            Give volte update on this mobile itself because of LTE option it's not enough to this phone volte is better and good option give an update on this phone it's better and useful to all vivo Y51l users
            Vivo Mobile India Customer Care's response, Nov 1, 2017
            Verified Support
            Hi Shivu Shivasali, please share your contact number and details on our official mail id that is [email protected]
            Why are the Vivo users not able to upgrade the software to Android 7/8?? What's the problem?? The company is so cheap that it can't even provide us android 7. Dear Vivo, we can go to any extent to drown your company. Don't play games with us or else we can do anything. Thanks and give us latest updates. Especially to Vivo Y55L users.
            Vivo Mobile India Customer Care's response, Nov 2, 2017
            Verified Support
            Hi JaanviSingh18, please share your contact number and details on our official mail id that is [email protected]
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              N
              Nikhiladitya
              from Hyderabad, Andhra Pradesh
              Oct 27, 2017
              Resolved
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              Resolved

              What the hell is going on vivo?

              https://www.consumercomplaints.in/vivo-mobile-india-vivo-v5s-always-restarting-a...

              How can you close without being resolved?
              I have been calling your toll free and you people are not even calling back to be after taking call back request. Whats going on?

              Do you feel users are that dumb fellows who are using your mobile?
              Nov 29, 2017
              Complaint marked as Resolved 
              Vivo Mobile India customer support has been notified about the posted complaint.
              Verified Support
              Oct 29, 2017
              Vivo Mobile India Customer Care's response
              Hi Nikhiladitya, as per the telephonic conversation, please visit the service centre, so that we can help you accordingly.
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                V
                vallukanna
                from Hyderabad, Telangana
                Oct 26, 2017
                Resolved
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                Resolved

                The cell phone vivo y55 s on 3 may 2017 is getting hot very soon, as soon as i put out of charging, pl let us know th e reasons for this and where can i get a new piece, as it is only 6 months old. I reside now at hyderabad, and where is your company vivo service centre at hyderabad, whom should i contact there? Pl advise.

                Geetha v aradarajan
                [protected]
                Nov 29, 2017
                Complaint marked as Resolved 
                Vivo Mobile India customer support has been notified about the posted complaint.
                Verified Support
                Oct 29, 2017
                Vivo Mobile India Customer Care's response
                Hi vallukanna, as per the telephonic conversation, required information has been provided to you.
                Dear sir Jio sum voice call not support vivo v5 how I use
                Vivo Mobile India Customer Care's response, Nov 1, 2017
                Verified Support
                Hi jo@kerla, please share your contact number and details on our official mail id that is [email protected]
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                  C
                  Cool Stuff Gamer Best
                  from Mumbai, Maharashtra
                  Oct 24, 2017
                  Resolved
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                  Address: Thane, Maharashtra, 421306

                  As i purchased vivo v3 max, about 28000 rs before 1 year back. Still running on lollipop version 5. 0. As currently most of chinese as well as global brands providing updates for hardly priced phones of 7000 rs to 15000 rs. As vivo expending so much money on promotion & advertising, so ignore the timely updates to there loysl customers. Vivo v3 max not providing updates for android marshmallow 6. 0 or latest nougat 7.0. This is a really false practice to retain customers or gunning the new one be a loyal for long other vise short term.
                  Nov 24, 2017
                  Complaint marked as Resolved 
                  Vivo Mobile India customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 24, 2017
                  Vivo Mobile India Customer Care's response
                  Hi, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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                    R
                    riyagupta
                    from Rajpipla, Gujarat
                    Oct 23, 2017
                    Resolved
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                    Resolved

                    Address: 462024
                    Website: www.vivo.co.in

                    I had bought a y21l from asha collection, bhopal on 22 sept 2017.
                    The next day itself, i found that it was not functioning properly and hanging a lot. The same was reported to the vendor on 27 sept 2017 itself.

                    They sent the phone to the service center where some updates were done and the phone was returned citing that the issue is solved. However, when i used it again, i found that the issue still persists and therefore submitted the phone again on 29 sept 2017 and requested for a replacement.

                    From then till now i am being told by my vendor that the phone is crossing several stages of approval for replacement and was also assured for replacement. But i have not been given any documents regarding the same.

                    We already have two vivo phones and it was because of my trust in the brand that i had bought this phone. But now i am suffering without my phone from about a month. Request you to please accelerate the process and replace my phone as soon as possible
                    Nov 28, 2017
                    Complaint marked as Resolved 
                    Vivo Mobile India customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 24, 2017
                    Vivo Mobile India Customer Care's response
                    Hi riyagupta, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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                      R
                      rishi16
                      Oct 20, 2017
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                      Address: 641001

                      Hi there, I am from coimbatore tamil nadu, Last year (aug 2016) I bought vivo y51l with lot of hope and happiness. But Nowadays didnot get network, I tried replacing many sim still the problem exist, So I went to coimbatore customer support . They updated the software and it was showing network. The next day again, Network gone, so again I went to customer care of coimbatore vivo office. They again installed the update. But network problem not resolved. They ask me to pay Rs 5,500 for new mother board, Which I can not offer. Please help me to get my vivo phone under working condition, without charges. Looking forward to hear positive reply from you. Thanks
                      Vivo Mobile India customer support has been notified about the posted complaint.
                      Oct 20, 2017
                      Updated by rishi16
                      Hi there, I am from coimbatore tamil nadu, Last year (aug 2016) I bought vivo y51l with lot of hope and happiness. But Nowadays didnot get network, I tried replacing many sim still the problem exist, So I went to coimbatore customer support . They updated the software and it was showing network. The next day again, Network gone, so again I went to customer care of coimbatore vivo office. They again installed the update. But network problem not resolved. They ask me to pay Rs 5, 500 for new mother board, Which I can not offer. Please help me to get my vivo phone under working condition, without charges. Looking forward to hear positive reply from you. Thanks
                      Verified Support
                      Oct 21, 2017
                      Vivo Mobile India Customer Care's response
                      Hi rishi16, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                      Oct 28, 2017
                      Updated by rishi16
                      Thank you so much for your reply. Let me send a mail with contact detail. Thanks
                      I'm Rinki Bar buying a mobile and a insurance of your company from The mobile store at 7th august. As per insurance if my phone was break with in 1year it will be repair without any cost. Now my phone was broken and all the mobile store are closed so i did not get any help.
                      Kindly reply me.
                      Contact no-[protected]

                      network problem, customer care ask me to pay rs. 5500 for motherboard replacement - Comment #2896999 - Image #0
                      rishi16's [Complaint's author] reply, Oct 28, 2017
                      hello rinki bar please create a separate complaint not in our post
                      Vivo Mobile India Customer Care's response, Oct 29, 2017
                      Verified Support
                      Hi Rinkipuran, as per the telephonic conversation, required information has been provided to you.
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                        G
                        G.santhosh Sivann Sandy
                        from Chennai, Tamil Nadu
                        Oct 20, 2017
                        Resolved
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                        Resolved

                        Have my vivo v3...*once was try to unlock my phone with left hand (Index finger) with my fingerprint*... It was able to unlock itself... But i have *only one fingerprint* that was in my righthand's index finger... It not good...*actual any one can unlock my phone*... This little disappointing me... So please try to solve this problem by updating it...
                        Nov 23, 2017
                        Complaint marked as Resolved 
                        Vivo Mobile India customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 20, 2017
                        Vivo Mobile India Customer Care's response
                        Hi G.santhosh Sivann Sandy, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                        Dear, sir/mam
                        Iforgot the password of i manager of vivo v5. How can i reset my i manager password
                        Vivo Mobile India Customer Care's response, Oct 24, 2017
                        Verified Support
                        Hi Manish Dhika, please share your contact number and details on our official mail id that is [email protected]
                        I am perchance Vivo v7+ used 1 month bt i have problem of hang. I will goes service center 2 times for this problem 1st time cell is replace bt i have same problem i have solution for this problem if will not solve this problem i have refund cost of mobile
                        Vivo Mobile India Customer Care's response, Oct 25, 2017
                        Verified Support
                        Hi Tejash Watekar, please share your contact number and details on our official mail id that is [email protected]
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                          P
                          patel sweta
                          from Bardoli, Gujarat
                          Oct 18, 2017
                          Resolved
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                          Resolved

                          Its 9 months i have brought this phone and suddenly its charging is not working it doesn't even charger one % in 15 min try to solve it soon and even its not working properly it gets hanged 10 time a day we get onr year warranty so ita been 9 months only so solve this soon bcoz phone is the most important thing now a days and it is to be use on daily basis as a student
                          Nov 19, 2017
                          Complaint marked as Resolved 
                          Vivo Mobile India customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 18, 2017
                          Vivo Mobile India Customer Care's response
                          Hi patel sweta, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
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                            N
                            Nikhiladitya
                            from Hyderabad, Andhra Pradesh
                            Oct 13, 2017
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500081
                            Website: Consumer complaints

                            I have been complaining since i have bought this mobile 2 months back. There is no software update and at least no minimum software functionalities. At least the software is not stable. What the hell guys? Really vivo is worst at its quality. Spending huge amounts for mobiles like this is really painful for the buyers. No proper service and no proper updates. Don't you feel ashamed off for troubling people?
                            Oct 27, 2017
                            Complaint marked as Resolved 
                            The problem is not yet resolved and how can they mark it as resolved?
                            Vivo Mobile India customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 13, 2017
                            Vivo Mobile India Customer Care's response
                            Hi Nikhiladitya, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                            Oct 14, 2017
                            Updated by Nikhiladitya
                            [protected]@gmail.com and number is [protected]
                            Verified Support
                            Oct 18, 2017
                            Vivo Mobile India Customer Care's response
                            Hi Nikhiladitya, as per the telephonic conversation, we will get back to you shortly at your convenient time.
                            Verified Support
                            Oct 19, 2017
                            Vivo Mobile India Customer Care's response
                            Hi Nikhiladitya, as per the telephonic conversation, we will get back to you by tomorrow.
                            Verified Support
                            Oct 20, 2017
                            Vivo Mobile India Customer Care's response
                            Hi Nikhiladitya, as per the telephonic conversation, required information has been provided to you.
                            Oct 23, 2017
                            Updated by Nikhiladitya
                            Nothing required service is provided. Worst service I would rate. I went for service center for the problem I faced but they didn't even do anything. They said they changed the mother board but they didn't. How come the IMEI number be same if you change mother board? They unscrewed the screws and didn't even screw the screws and delivered to me. In return they added another problem along with the existing problem. This is Horrible. Is this what I get for my 18000 bucks? Just take away this mobile. I don't need it.
                            I am vivo v1 model user. It is lte supported mobile. I want to convert it into volte.
                            So i request you to kindly provide an update so that i could convert my cell phone from lte to volte.
                            Vivo Mobile India Customer Care's response, Oct 19, 2017
                            Verified Support
                            Hi swatiss, please share your contact number and details on our official mail id that is [email protected]
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                              G
                              ganesh borkute
                              from Pune, Maharashtra
                              Oct 8, 2017
                              Resolved
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                              Resolved

                              Address: Pune, Maharashtra, 411028

                              Dear sir/mam,
                              This is to inform you that recently i had purchased vivo 7+from my bajaj finserv policy no. (402dfs[protected], i have not taken any mobile insurance but if i check my details bajaj finance has been insured my mobile without any information.
                              Kindly request you to cancel my mobile insurance as soon as possible send me the confirmation of cancellation of mobile insurance immediately. Plz

                              Thanks for ragards
                              Ganesh borkute
                              Nov 11, 2017
                              Complaint marked as Resolved 
                              Vivo Mobile India customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 10, 2017
                              Vivo Mobile India Customer Care's response
                              Hi Ganesh Borkute, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                              There is no upgrades in v5 series only 6, 0 is given Plz update upto 7.0 U know we are not here to explain in long para, i have tell u that simply there us an need of higher upgrade in v5 series we need 7.0 upgrade in v5s plzz
                              Vivo Mobile India Customer Care's response, Oct 10, 2017
                              Verified Support
                              Hi Himanshu Rajput0500, please share your contact number and details on our official mail id that is [email protected]
                              My phone is not power on.
                              Beterry is almost full 89%betrry but not power on
                              Only open logo
                              vivo
                              Camera & Music
                              Vivo Mobile India Customer Care's response, Oct 14, 2017
                              Verified Support
                              Hi Rakesh Papu Baishya, please share your contact number and details on our official mail id that is [email protected]
                              Vivo y53 SD card slot not working
                              Vivo Mobile India Customer Care's response, Oct 23, 2017
                              Verified Support
                              Hi Vijith Maya, please share your contact number and details on our official mail id that is [email protected]
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                                R
                                Rakesh nagde
                                from Mundi, Madhya Pradesh
                                Oct 6, 2017
                                Resolved
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                                Resolved

                                Address: 460449

                                Dear vivo resononal, before 5days i purchased vivo y21l that's emei detail is [protected], sn y21lqhg06c00, i have facing many of difficulty to use this set, processor is too slow, battery backup weak, mobile heating during use and also when charging, camera quality is very poor, when i use any applications it's very slow and late in open. Screen resolution is not satisfactory, keypads touch problem and lots of. It is requested you to give back my money that's westag by me to bought this phone.
                                Nov 6, 2017
                                Complaint marked as Resolved 
                                Vivo Mobile India customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 06, 2017
                                Vivo Mobile India Customer Care's response
                                Hi Rakesh nagde, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                                Bip during voice calls also...
                                Vivo Mobile India Customer Care's response, Oct 10, 2017
                                Verified Support
                                Hi Rakesh Nagde, please share your contact number and details on our official mail id that is [email protected]
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                                  V
                                  vaidehi biwalkar
                                  from Mumbai, Maharashtra
                                  Sep 30, 2017
                                  Resolved
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                                  Resolved

                                  Address: Mumbai City, Maharashtra, 400091

                                  I purchased vivo 1714 15 days back. Its camera quality is least satisfactory
                                  I basically bought it for camera and the front is the worst. And they advertised it as a camera phone. The selfie appeared blurred and all white while the other camera photos are unspeakable. Also there are white dots in photos. No menus for camera and photo beautification. I had expected lot from vivo as the price are on the higher side compared to other mobiles. I hope vivo will rectify the defect
                                  Nov 3, 2017
                                  Complaint marked as Resolved 
                                  Vivo Mobile India customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2017
                                  Vivo Mobile India Customer Care's response
                                  Hi Vaidehi Biwalkar, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                                  Unprofessional, attitude and mannerless talking n behaving with everybody like she is doing favors on everybody, 2girls are sitting in counter one is ramya she is good, other without specs is 3rdclass lady she didn't even inform that u backup your data, mine mobile data all vanished, ...vivo has very weak hr department
                                  Vivo Mobile India Customer Care's response, Oct 4, 2017
                                  Verified Support
                                  Hi Tanvi, please share your contact number and details on our official mail id that is [email protected]
                                  Mobile charging nahi le raha hai or bar bar band chalu ho raha hai mobile speakar ki awaj bhi kam a rahi hai
                                  Vivo Mobile India Customer Care's response, Oct 4, 2017
                                  Verified Support
                                  Hi suneel111, please share your contact number and details on our official mail id that is [email protected]
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                                    I
                                    Imran Lakadawala
                                    from Mumbai, Maharashtra
                                    Sep 28, 2017
                                    Resolved
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                                    Address: 401301

                                    I am proprietor for ik mobile solution located at virar west vartak road
                                    I want to buy products from the company buy there is no response from the vivo distributor nor i have got any response from vivo branding person raj singh.
                                    I have all documents with me.
                                    I have seen banner even at small shop which has nothing to do with mobile phones on the other hand i am selling phones in my shop and i cannot see any response from the team as i[censored] don't want business and you are least interested.
                                    Really pissed and disappointed and i don't think vivo is a brand worth investing and maintaining and inventory
                                    You have lost a retailer and u have lost business.
                                    Hope u have got the message if possible u can change my thought.
                                    Regards
                                    Imran lakadawala
                                    [protected]@gmail.com
                                    [protected]
                                    Nov 1, 2017
                                    Complaint marked as Resolved 
                                    Vivo Mobile India customer support has been notified about the posted complaint.
                                    Verified Support
                                    Sep 28, 2017
                                    Vivo Mobile India Customer Care's response
                                    Hi Imran Lakadawala, we do understand your concern. Please share you details and concern over our official mail ID [protected]@vivoglobal.com so that we can communicate the same to concerned team accordingly.
                                    The battery getting dry too fast just like we drink water ...and the mobile getting more heat when the camera in on ...I like the mobile but feel sad for buying it for 18000 and the poor performance of cam
                                    Vivo Mobile India Customer Care's response, Oct 12, 2017
                                    Verified Support
                                    Hi Pallavaa Adithya Bhushan, please share your contact number and details on our official mail id that is [email protected]
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                                      upasna dua
                                      from Indore, Madhya Pradesh
                                      Sep 26, 2017
                                      Resolved
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                                      Resolved

                                      Address: Neemuch, Madhya Pradesh, 458441
                                      Website: problem in mobile camera and speaker

                                      I have purchased vivo v5 + mobile in may 2017, but afterone month back camera cover itself removed during usage and today also its speaker is not working. Also contact local service center for back camera but they are asking that it is chargeable. If it is in warranty peroid, then why it is chargeable. Please get it done as soon as possible. My name is upasna dua
                                      Co. No. [protected] and mail id is [protected]@gmail.com
                                      Oct 28, 2017
                                      Complaint marked as Resolved 
                                      Vivo Mobile India customer support has been notified about the posted complaint.
                                      Verified Support
                                      Sep 26, 2017
                                      Vivo Mobile India Customer Care's response
                                      Hi Upasna Dua, as per the telephonic conversation, required information has been provided to you.
                                      Not satisfied with your information, as have genuine reason not timely approached to your service center. In warranty peroid it should be changed. As it is default in product. Back camera was not properly working after one month.
                                      Vivo Mobile India Customer Care's response, Sep 27, 2017
                                      Verified Support
                                      Hi Upasna Dua, as per conversation we have provided you related information of your query, however, we request you to please share complete details with concern over email at [email protected] for further assistance on this.
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                                        saumyapin2
                                        from Chennai, Tamil Nadu
                                        Sep 26, 2017
                                        Resolved
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                                        Address: Bangalore, Karnataka, 560067

                                        I purchased vivo v5s plus and at that it was told like there ll be 0 interest emi.
                                        So i did 6 month emi for 18990.

                                        In my credit card bill i am getting more amount. Its already 4 month and per month more than 3311*6=19866

                                        Please help and resolve it as soon as possible.
                                        Why you people sharing wrong information to customer and making them fool.
                                        I want immediate reply
                                        +1 photos
                                        Nov 1, 2017
                                        Complaint marked as Resolved 
                                        Vivo Mobile India customer support has been notified about the posted complaint.
                                        Verified Support
                                        Sep 27, 2017
                                        Vivo Mobile India Customer Care's response
                                        Hi saumyapin2, please share your contact number and details on our official mail id that is [protected]@vivoglobal.com
                                        Google play not run
                                        Vivo Mobile India Customer Care's response, Oct 4, 2017
                                        Verified Support
                                        Hi Mksaini3582, please share your contact number and details on our official mail id that is [email protected]
                                        I buy a vivo y69 phone but when i started to using this phone has a camera problems capturing photos are very poor clearity and its cracking completly and i am so dissopointed with vivo company they did a fraud with me ... i buy this phone at price 14990 and i get nothing... i just want refund my money back
                                        Vivo Mobile India Customer Care's response, Oct 6, 2017
                                        Verified Support
                                        Hi Suyesh Nalawade Patil, please share your contact number and details on our official mail id that is [email protected]
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