Vivo Mobile India Complaints & Reviews

I bought new vivo v5 on 25/02/2017 by paying rs. 18000.

Currently softkeys (Option & back keys) are not working. I called customer care 2 or 3 time but i m helpless. I nedd replacement and they are not ready for it. Also they referred me care but it is 60 km away from me. I need to grand one day leave for visiti care. So it may cost rs.1000. And they can take time upto 15 days.

Many time it touch automatically.br...

My husband gifted me vivoy21l phone on 20/4/2017. On 21st i called the shop for buying another brand.. As he had purchased two vivo phones of the same model. I wanted to exchange one vivo for another brand. They say they are helpless because warranty has started from the time of billing. They are not ready to give me another brand phone. Kindly do the needful and please help me in getting another phone...
Thanking you,
Usan...

Dear Sir,
I bought my Vivo V5 on 12th February 2017 from Croma Centre at IGI Airport New Delhi at 3:00pm. And after few hours of landing in Mumbai at 9:00pm the software stopped working. Contacted Vivo and on 21st Feb. went to Vivo care at Lajpat Nagar got software updated. Requested them to change set but they said its fine.
Again after a week the mobile started giving trouble and restarted almost 30-40 times in a day. I...

Hi!
i am a customer today 12/4/2017 i have called to ur
customer care and had a word with a person,
i was facing a call drop problem i explained her
she told me fr dis u have to update ur software
version and u need to visit to service center nearby ur city, for dis u need WI-FI,
i told her i hav internet on my phone she told me u cant update by ur own???????????
strange thing she has...

No 1 fraud company they will tell one thing before billing and after billing they changes no 1 cheater there people, actually i wen to store to purchase samsung j7 but there guys convesed me they told me that take vivo v5 phone with that phone u can get power bank i was asked once again r u sure they said yes sir belive me, so i was purchased vivo v5 becase of power bank before purchasing they told me with that phone one power bank is coming...

My name is p. Manjunath. I have bought vivo y51L on 30/10/16 at FRIENDS watch and mobile In the punganur. This mobile is not showing any network.already sims inserted. I went to that mobile shop and asked he also saw that problem and refer to tirupati vivo cara, k. T road, bhavani nagar tirupati. We went to tirupathi and given that mobile at vivo care bavani nagar tirupati on 27/03/2017 still it is not rectify that problem they are not giving...

I am the most dis satisfed customer of VIVO company by purchasing, mobile model no VY51L. I purchased VIVO mobile MODEL VY51L in 07/16, several times I faced operational problems eventhough hand set was changed recently after using the said mobile for seven months, but we have not the fresh bill with new IME numbers. Now there are several bugs in the software, and the comany is unable to solve the software problems/bugs. Kindly resolve the...

I have bought VIVO Y55 S mobile from indore One day ago its 4 /apr/2017 i found that main Camera in not working properly, the picture quality in not clear there is fuzzyness in the pictures, image quality is very bad, i bought this phone because of camera and i am so disappointed with this . kindly solve my problem soon . i am NOT AT ALL Happy with this product ....

Hi purchased a vivo v5 plus product from poorvika chennai. I am problem with the notification settings... notifications does not appear at all . and if at all notification i receive does not stay in the notification tray for longer period. it just stays and disappears after 5 min. Please try to fix the issue or refund my amount. i seriously not happy with the product....

Dear sir/mam

Last time i purchased vivo moonlight phone.. Suddenly i am facing a display issue in my phone... Sometime it showing a multiple lining in display... I purchased that phone on 20/02/2017

Phone model: vivo-vs

Date: 20/02/2017

Shop: aditya mobile zone

No need that type of vivo phone..

Please look into this issue and update us...
br...

I Navaneethakrishnan, purchased Mobile phone in the name of Mr. Ragupathy (VIVO Y55L/ IMEI NO. [protected]) from Supreme Paradise situated at 100 ft Road, Gandhipuram, Coimbatore. purchase dated 18.2.2017. The sales person of the shop insisted me to buy insurance policy of Apps Daily Protection promising good service. I had paid Rs 1000/- dated 18.2.17. The insurance is sold to me by saying 365 days guaranteed damage, repair or replacement....

MODEL VY51L in 07/16, several times I faced operational problems and approached the customer service center and updated the software and the problem was not solved till date.
Now again the mobile has got the problem of caller picture and tone, and approached the service center and we did not got positive response from the service center. If I doesnot receive any response from the company side within 48 hours, I am forced to approach...

Dear sir/Madam
My phone VIVO V5 just 3 months back in the month of december i had purchased .i was happy with the features and with phone.But today morning i was travelling in a govt bus in bangalore to my workplace, someone in bus stolen my phone(Theft).
As this phone was my dream and spent lot of money.And i have saved importent numbers and official documents.
So Can i get Justice for this?...

I am the most dis satisfed customer of VIVO company by purchasing, mobile model no VY51L. I purchased VIVO mobile MODEL VY51L in 07/16, several times I faced operational problems and approached the customer service center and updated the software and the problem was not solved till date.
Now again the mobile has got the problem of caller picture and tone, and approached the service center and we did not got positive response from the...

Hi every one mobile lovers,

I purchased v51l vivo mobile from sangeeta mobile shop at srikakulam, andhra pradesh, in date[protected], mother board damaged with out my activities, gave to service center but those people take 22 days for clear that problem, after few days battery problem came, down the battery, now also i went to servicing center, handover my mobile, but those people not responding, so careful with vivo mobiles,...

Sir/madam
I purchased my vivo 51l from pampori sons srinagar kashmir on 4th March 2017 Today I drove whole day and the phone was in my front jeans pocket and in evening I saw the corner was bended and screen black on the left horizon. I need it to get refunded or will move to consumer court for fooling the customers. I am having Samsung which had never shown any such sign from last three years despite a very rough use....

Update for vivo v3 max. When i bought the phone still it remains in same version no software developments till now..! My handset is android lollipop 5.1.1version, and others brands are updated to marshmellow5.5 and now as nougat 6.0. Software update is too worst for vivo's handset.! No customer support for software issues, no development. I suggest a complaint to vivo services, but they led same reply, as wait for the update. They are loosing...

I have purchased vivo v5 two months but now whenever someone is trying to call me the call is not connecting and as I am calling the all the outgoing calls are connecting but no incoming calls are connecting... Initially I thought that this will be a network issue bt when I inserted the same sim in another mobile there was no issues again for confirmation I checked with my handset and same issue occurred again I called customer care by thinking...

I had purchased above mentioned (vivo y55l mobile) from gandhinagar, gujarat, almost 2 months back. Today[protected] while coming back to my residence from my office, it stopped working suddenly. After reaching home, i kept the mobile for charging, but still it did not start. What should i do in this case?
i have a jio card inserted in that.why should problems like this occur with a new mobile?...

Hello
I am vinay kushwah .I have vivo y15s at 1 year .It is really good phone. I am so happy to use it.but, I have only one problem in my phone. In vivo phone when we start our phone at the screen showed locked by a vivo software . It is a circle where we can set an image on it . It worked at 7 to 8 month.but now a day's it shows that "THE SYSTEM UI HAS STOPPED"
And I want to set a image on it
.
Kindly solve...