Vivo Mobile India Complaints & Reviews

Headset problem... I hv bought vivo v5 plus three days ago today for the first time i hv plugged the headset to listen music bt i found that its not working nor even showing headset plugged means some defect lies in headset connectivity shocket... Its really ridiculous that a company creating image through tag line music and camera and its result is this.

My mobile vivo y55s. Mobile problem in camara result is very bed in zoom, and proseser speed very down bed, to return all vivo y55s mobile and out product in upgred model, and vivo mobile this model is very bad. I guilty patches this model,,,... Vivo camera mobiles but camera not working properly
Servicing will be
Bad
Vivo mobiles wast mobiles
[protected]

Dear sir,
I am using your vivo v1 model cell phone. This is lte supported mobile. I want to convert it into volte.
So i request you to kindly provide an update so that i could convert my cell phone from lte to volte.

Kindly help and guide me and do needful

Thanks and regards

Deepak kumar yadav
Manager
Bank of baroda
Contact no - [protected]
Email: [protected]@gmail.com

I purchased vivo v5 and vivo v5s today in Ranchi from ganpati networks. Shopkeeper charged extra price for both the phones. When i compared the price on other shops and even on online then i found that i had paid extra price for the phone. Shopkeeper agrued with me for the same. I want to know the exact market price for both the phones. Kindly help and provide me the resolution.

I have purchased vivo v5 plus on 22.04.2017 from Shiva Electronics Ambala City (Haryana) angaist bill no. 1926 and the sound from the main speakers are not coming from day one. Please rectify as earliest. Moreover I have not the part of vivo ipl contest why? It is very bad to say that a new vivo v5 plus having such type of irediculous problems. Please rectify.
Regards

Helo sir, i m sai kumar recently i buy vivo v5 after three days i fond one complaint i. E., speaker problem... I buy this piece at west godavari district eluru, andhra pradesh, immediatelyy sent my mobile to customer service centre vijayawada at 20 march 2017,,, but this day 02 may 2017 i did not receive my mobile... Nearly itzz reached one month 15 days... I asked to u what type of customer service is thiss...

I bought my vivo last month
from last few days it has a problem of AUTOMATIC PAUSING OF VIDEO AND MUSIC
it's irritating me
it all started when I updated my phone to the latest version it's annoying me a lot
it is happening even when screen is on also it hangs.for a few seconds
I thought this is a good phone because the shopkeeper said its the new one in market by it is not satisfying me
kindly help me to fix it as soon as possible

I bought new vivo v5 on 25/02/2017 by paying rs. 18000.

Currently softkeys (Option & back keys) are not working. I called customer care 2 or 3 time but i m helpless. I nedd replacement and they are not ready for it. Also they referred me care but it is 60 km away from me. I need to grand one day leave for visiti care. So it may cost rs.1000. And they can take time upto 15 days.

Many time it touch automatically.

So this phone is waste of money. I was cheated by vivo.

My husband gifted me vivoy21l phone on 20/4/2017. On 21st i called the shop for buying another brand.. As he had purchased two vivo phones of the same model. I wanted to exchange one vivo for another brand. They say they are helpless because warranty has started from the time of billing. They are not ready to give me another brand phone. Kindly do the needful and please help me in getting another phone...
Thanking you,
Usan john

Dear Sir,
I bought my Vivo V5 on 12th February 2017 from Croma Centre at IGI Airport New Delhi at 3:00pm. And after few hours of landing in Mumbai at 9:00pm the software stopped working. Contacted Vivo and on 21st Feb. went to Vivo care at Lajpat Nagar got software updated. Requested them to change set but they said its fine.
Again after a week the mobile started giving trouble and restarted almost 30-40 times in a day. I complained but as I was travelling couldn't go to their centre and then on 17th it asked for software update and when I did it the mobile was blank with 3 options Reboot; Install package or Turn down. I went to Vivo care on 19th again they updated the software and all my existing data vanished. Still its asking for some software update which I am afraid to do and lose my data again.
The set has been providing problem since day one.

Hi!
i am a customer today 12/4/2017 i have called to ur
customer care and had a word with a person,
i was facing a call drop problem i explained her
she told me fr dis u have to update ur software
version and u need to visit to service center nearby ur city, for dis u need WI-FI,
i told her i hav internet on my phone she told me u cant update by ur own???????????
strange thing she has misguided m please take action against her she doesnt know anything provide her proper training,
i have updated the sofware version from my phone using the data OS is updated too now tell m am
i a fool around here check the call recordings ull come to know
i have selected no 2 option for complaints there she misguided m take action on immediate basis and mail me asap.

No 1 fraud company they will tell one thing before billing and after billing they changes no 1 cheater there people, actually i wen to store to purchase samsung j7 but there guys convesed me they told me that take vivo v5 phone with that phone u can get power bank i was asked once again r u sure they said yes sir belive me, so i was purchased vivo v5 becase of power bank before purchasing they told me with that phone one power bank is coming as gift, i said ok after billing they dint given me at all i asked to TL hey said sir small mistake as happened will gv u tommorow but till now they dint call me when i was call them now they are scolding me y u calling me i hav said u na i will u this is matter happened in #himayat_nagar_reliance_digital_hyd yes they are cheaters fully traned in cheating to custermers

My name is p. Manjunath. I have bought vivo y51L on 30/10/16 at FRIENDS watch and mobile In the punganur. This mobile is not showing any network.already sims inserted. I went to that mobile shop and asked he also saw that problem and refer to tirupati vivo cara, k. T road, bhavani nagar tirupati. We went to tirupathi and given that mobile at vivo care bavani nagar tirupati on 27/03/2017 still it is not rectify that problem they are not giving any information about that phone so please need your help.

I am the most dis satisfed customer of VIVO company by purchasing, mobile model no VY51L. I purchased VIVO mobile MODEL VY51L in 07/16, several times I faced operational problems eventhough hand set was changed recently after using the said mobile for seven months, but we have not the fresh bill with new IME numbers. Now there are several bugs in the software, and the comany is unable to solve the software problems/bugs. Kindly resolve the issue

T G Satyanarayana
Cell -[protected]
cell [protected]

I have bought VIVO Y55 S mobile from indore One day ago its 4 /apr/2017 i found that main Camera in not working properly, the picture quality in not clear there is fuzzyness in the pictures, image quality is very bad, i bought this phone because of camera and i am so disappointed with this . kindly solve my problem soon . i am NOT AT ALL Happy with this product .

Dear sir/mam

Last time i purchased vivo moonlight phone.. Suddenly i am facing a display issue in my phone... Sometime it showing a multiple lining in display... I purchased that phone on 20/02/2017

Phone model: vivo-vs

Date: 20/02/2017

Shop: aditya mobile zone

No need that type of vivo phone..

Please look into this issue and update us...

Regards,

Nitish rana

[protected]

I Navaneethakrishnan, purchased Mobile phone in the name of Mr. Ragupathy (VIVO Y55L/ IMEI NO. [protected]) from Supreme Paradise situated at 100 ft Road, Gandhipuram, Coimbatore. purchase dated 18.2.2017. The sales person of the shop insisted me to buy insurance policy of Apps Daily Protection promising good service. I had paid Rs 1000/- dated 18.2.17. The insurance is sold to me by saying 365 days guaranteed damage, repair or replacement.

My phone got damaged and I took it to the above stated shop but they asked us to apply claim on line at www.claims.aapsdaily.in. I had applied claim online and got reference no CIN_ADN15_230217_[protected]. In the process of filling the claim they asked to pay the amount of the Rs. 1000/- as claim fee. which was not told to us while purchasing the Insurance but any how I had paid Rs 1000/-toward the deductible payment done on 23.2.2017.

After doing all the formalities they didn'tje send the packing boxes and more over this that my payment was not yet updated in my claim portal till date. So far i went to the shop and ask the details about my payment of claim fee, for that i had given all the track records for my payment including the statement along with transaction id. For they said your payment has not been made.
Now more than one month already passed in the process of making the claim and payment till the pickup. Now after rigorous follow up they say that it will not not complete without making payment, we wont take your handset yet. If your payment has been done it take more 25 days to let us know the final result.
I am very annoyed with this company as they are the biggest fraudster. I request you take a strict action against them or cancel their license so that other companies also learn a lesson from them & more people don’t take insurance from such...

Regards
Navaneethakrishnan .R
Mob: [protected]

MODEL VY51L in 07/16, several times I faced operational problems and approached the customer service center and updated the software and the problem was not solved till date.
Now again the mobile has got the problem of caller picture and tone, and approached the service center and we did not got positive response from the service center. If I doesnot receive any response from the company side within 48 hours, I am forced to approach district consumers forum and proceed legally, and I also inform to media about the incident.
address:
TG Satyanarayana
Hno 2-56, Opp: Amma Bazar,
Main Road, Indrapalem, Kakinada 533006,
Contact Phone [protected], [protected].

Dear sir/Madam
My phone VIVO V5 just 3 months back in the month of december i had purchased .i was happy with the features and with phone.But today morning i was travelling in a govt bus in bangalore to my workplace, someone in bus stolen my phone(Theft).
As this phone was my dream and spent lot of money.And i have saved importent numbers and official documents.
So Can i get Justice for this?

I am the most dis satisfed customer of VIVO company by purchasing, mobile model no VY51L. I purchased VIVO mobile MODEL VY51L in 07/16, several times I faced operational problems and approached the customer service center and updated the software and the problem was not solved till date.
Now again the mobile has got the problem of caller picture and tone, and approached the service center and we did not got positive response from the service center. If I doesnot receive any response from the company side within 48 hours, I am forced to approach district consumers forum and proceed legally, and I also inform to media about the incident.
address:
TG Satyanarayana
Hno 2-56, Opp: Amma Bazar,
Main Road, Indrapalem, Kakinada 533006,
Contact Phone [protected], [protected]..