Address: | Jaipur, Rajasthan, 302001 | Website: | www.vivoglobal.in |
I am Mamta. I have bought VIVO (vivioX3S) phone( Rs 16000) from one of the shop retailer. I bought this phone on 3 june 15 from JAIPUR.
I am seriously fed up with this phone and your customer care services.
There are so many issues with phone like hanging, showing insufficient space without reason, net not connecting, copying contacts multiple times etc. I can't even download a new app of just 15 Mb even when I have 6GB of space. Plus it keep getting hanged every time you run multiple apps. Is this why smartphones are made??
As it is under warranty i went to the service center and they behave so rudely with me and your service employees formatted my mobile and i lost all the contacts. Since 7 days i am visiting to your stupid service center and they are not at all responsive.I have brought phone from like 4-5 companies but I have never experienced such things from others company. I have never experienced this kind of chaos and irresponsible behavior. Your services really SUCKS. Your customer care people don't know how to behave with the customer then why the hell are those people sitting on the desk, shouting on customers instead of helping them.
If you don't take action in stipulated time, I will go to Social media with this.I want the replacement or else resolve this problem as soon as possible. This is RIDICULOUS .
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