VLCC Complaints & Reviews

I visited the kamanahalli bangalore branch for a laser session as i have paid for a laser package. Like always the laser was not available as it was out of order. Secondly the hair spa loreal was for rs700 god knws how much taxes were levied that i was charged rs943. When i asked the bill they said the internet was down and that i would get an sms which till now i haven’t received. They refused to gove me a manual bill. Thirdly i have around...

My parents joined vlcc weight loss plan in march 2017. They paid rs 19000 each for reducing 15 kg weight. It was a money back gurantee plan, that our weight will be reduced. They provided us a plan of emi options. So, we paid the money in emi's. Till november 2017 all the money was paid after that the employee's of vlcc told them it was a 6 month plan and we cannot provide you more services. But we have a bill in which it is written that...

We have taken number of products from vlcc. They commit lot of things before and then they cheat us. Once the amount is paid they are not bothered to give the service.
Just making money and fooling people.
Before you take any package and you pay the money take in writing what they are going to provide. But still you are not going to get the service. They will not call you. You will have to be behind them and push them to get...

I booked three international facial on 31.12.2017 at your bareilly branch but didn't get the services when i asked for it they gave the reason that they don't have the product. Now i want to cancel my bookings and want my money back 16 days passed when i raised a complaint with complaint id... Cas-13717-t8v4x4. No action has been taken, kindly do the needful....

I got a message from you stating that my cashback balance as of 12-april-18 is rs.1249. I got a message from vlcc stating that "use your vlcc cash for a keratin hair treatment to get silky smooth hair".
Please note that i got this cash back after doing henna, facial, waxing etc. I don't want to do keratin treatment. The cashback i got is from my own money. I have the right to spend that money for the requirements i have. So please...

They fake us by giving various offers and it would our blender mistake and they will not allow us to read the documents properly and worst management without any proper guidance.

Don't believe in any of there products and don't go for any of there treatment completely fake and they offers for emi also which will eat us irreversibly.

And we cannot withdraw the package anything so please attentive don't believe...

I am completing about vlcc saloon infocity gandhinagar gujarat. First they said the scheme where i was pay 550rs and i use 5items like hair spa, medicaure, padicaure, d tan, facial for 1 year. But today i am going the salon and the lady and the boy told me that your scheem was expired that was only 3 month. So my against him that why she said first time that the scheme was 1year it was fraud done by that saloon. I am regular coustomer bt...

I brought a kajal of your company and i got an offer that is a kajal for free. So when i opened the kajal which was given for free it was empty. It contained nothing inside it. I was shocked to see it. I really didn’t expect this. Is this the way you offer a product? I had a good image towards your company but after receiving such incident i had lost it. Hence i request you to make sure that no empty product is being given....

Dear mam,

Myself shalini agarwal, have some redeem point which value is 248/-.

But this redeem point not redeemed bcz of otp not received in my mobile on 25/03/18 according miss fazia (Swaroop nagar kanpur) said that send otp more time in my mobile.
Every message of vlcc received in my mobile but redeemed otp not received. Why???.

I think miss fazia did not try for sending otp.
br...

I opted for laser hair removal with vlcc indirapuram ghaziabad and it gave me several burns. I wish to discontinue the service which costs 60000 rs. With emi of 6000. Due to a complicated arrangement with bajaj finserv i am being forced to pay the emi when i do not wish to continue. Vlcc is not allowing me to return the treatment. Completely disgusted....

Dear all vlcc members,
I am jyoti sawakare from pune. I am deeply hurt by vlcc service by rahatni pune team. They have promised me lot of things but unfortunately they have made many mistakes, like no good service, delayed service and falls promises. Actual situation as per given below,

First meet:

For my prebridal i discussed the packages with ms. Barkha, she had explained me all packages with huge...

Hi,

Myself rupa kumari, a customer of vlcc – sector -5 kolkata.

I have written complain earlier also but they mark complain as resolve without providing me any solution. I am not able to understand how consumer form do this with customer. If consumer form will not solve our problem then what happen with us. Ever time we will suffer with some kind of fraud.

My earlier complain subject line :...

I have taken a facial package of rs.11000 of 6 sittings in vlcc, ambari branch, guwahati. Till now, 2 sittings are over. The first sitting was satisfactory, but not up to the standard of the company. But, i really had a very bad experience in my 2nd sitting, as i didn't get the desired result. Moreover, the details of the package that is taken is not given to the clients, for which it becomes difficult for the clients to keep a track of the...

I booked for skin whitening treatment at vlcc kondapur hyderabad. During consultation they told it would be better if i go for inno peel and facial. They charged 12000rs for 3peels and 3facials. I checked the process of inno peel in youtube. But in vlcc they just applied the cream and washed off. They are not professionals at all. They told to pay all the anount before the start of the session and i paid. If we are paying this huge amount...

Hi sry to say that but last year on june i have enrolled for an face treatment at agra vlcc and rajshree and aadarsh have given me some advice and taken 15000 rupess and as per them the treatment was cost rs 12000 and with extra 3000 they are going to provide some extra treatment but all was myth., and when i asked for that they have cancelled 1 session and added other session all was rubbish there was no improvment and at last they have...

I am a daily user of VLCC Lip Balm of Cherry flavour.For 1 & half year, I am daily using this. My reason for liking this product is it really gives a beautiful and natural reddish pink color. Also this product gives a good moisturizing to lips. But the main reason for which I like to use this is its color.

But recently when I bought this, this lip balm does not give any color. Earlier only by a single application I got color....

I got no bill so acc to terms i should get my service for free
I had basic haircut of Rs117. So i need refund. Credit me my amount on paytm.
It was clearly written in Center that 'you will get your service free if we failed to provide bill'

First of all i had to wait 10mins at store to get my haircut done
Secondly the barber was very rude. I showed him a haircut pic from net n he said Isko konsi bhasha...

Unsatisfied with the result of 2 services taken worth rs 48, 000 from thane manpada centre. Laser underarm and bikini and hair loss treatment. Tried multiple times to reach the centre head since 3 months however she seems to be loaded with work and no satisfactory response received from.

Kindly look into the same and address the issue at the earliest....

I received a call from vlcc customer care about an offer - men's haircut for rs.99+tax. I got an appointment at nearest vlcc. However the center denied to give that offer. I had to pay full amount i. E. Rs.240+tax.!!

This is really pathetic. I didn't find any customer care number of vlcc. When i tried calling back on the number they called me for this offer, it's not going thru....

Dear sir / madam,
I booked a service in your vlcc bhubaneswar kharvel nagar branch (Bhu0118p000) (Pck/18/[protected] & pck/18/[protected], but now i don't want to continue that service and i want to cancel it. For that a huge amount loan is disbursed by bajaj finance and emi deduct from my savings account (Rs.5556 & rs. 2, 500) without taking any service. And also i tried to call vlcc customer care but its not connected.
Please...