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Vodafone India Complaints & Reviews

1.8
Updated: Apr 2, 2026
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S
sangeeth johnson
from Puducherry, Puducherry
Feb 1, 2017
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Address: 683515
Website: www.vodafone.in

I got the msg on 24th 251rupees recharge u will get 10 gb data i asked to customer care lot of times all customer care executive told ur eligible for the offer .but I got only 4gb data .again a called customer care all the executives told me u can wait 42 hrs after u will get 6gb but still I didn't get that 1 .I tried lot of times to contact Vodafone care but now my number is blocked .i never, seen before this type of cheating network
Vodafone India customer support has been notified about the posted complaint.
3G Mobile data network speed is WORSER than 2G speed. I need my refund as its of no use to me.
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    M
    marutimission
    from Puducherry, Puducherry
    Feb 1, 2017
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    Address: Pondicherry, Puducherry

    Kindly Refer mail id 30/12/2016

    This is to inform to you that we are the long standing customer for you since around 8 to 9 years we are using the VODOFONE NETWORK .

    In this circumstances we take new connection number : [protected] from the date o[censored]sing we are sending only normal SMS BUT IT send through MMS so that we are facing the high value bill amount for this number and the same we are immediately inform the vodofne sales person Mr.Karthik (his cell Number ) he give assurance shortout the issues but still this issues is pending snd continuing .

    we are regularly pay the bill amt and this number is 499 plan so that we are paid monly amount Rs.500 Rest of the amount please waiver the same .

    More over inform to you that same issues to service manager one of the person (MOHAMED... ) From bang lore he also informed and give assurance he will solve this issues immediately.

    Thanks with regards,

    P.Sakthivel
    [protected]

    This is my today submission 01/02/2016

    Due to above issues we submit the following matter we have 5 connection but we are with you very long standing customer for the past 9 years.

    In this regard several times we spoke to Mr. Raja & Mr Sunil but till date my problem will not short out even last 3 days ( 30/01/2016) i continuously follow Mr.Sunil he told Mr.Raja is sole incharge ask me to speak Mr.Raja .
    When ever i call Mr. Raja he inform me i will check and call u with in half an hour but still i am waiting his call past 4 days he is not interest to solve my issues . this is not a first time this is third time so we feel you Vodafone people pushing us to change the Network

    Even we ask to chancge the plan by email still not change my plan but past 15 days you are cut the outgoing facilities due to payment pending continuously service team call us and the same inform the issues but no one can steps .

    in this regard thanks for your nice continuous support for the past 9 years from the month of 15th February we will change the other network.

    Thank u : Mr.Raja, sunil, sridhar, Nirmal, Chin raj, Great salute to sales person Mr.Karthikeyan.

    Thanks with regards,

    P.Sakthivel
    [protected]

    MARUTI MISSION -MASS CODE -5067
    MARUTI AUTHORISED SERVICE STATION
    NO-60-KAMARAJ SALAI
    THATTANCHAVADY
    PONDICHERRY/605009
    PH:[protected], [protected][protected]
    Vodafone India customer support has been notified about the posted complaint.
    There is 35 rupees gone on this DOTBOT pack activation suddenly. I didn't activate any pack. Why this happens ? I need reason and want my amount back, without customer knowledge how could you took amount. This was really irritating. I need amount back ASAP!!! Don't do this further
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      N
      Nandita Gill
      from Mumbai, Maharashtra
      Feb 1, 2017
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      Address: Mumbai City, Maharashtra, 400072
      Website: vodafone

      In October, our Company, Chandra Shipping & Trading Services made our usual payment to Vodafone at the gallery of Rs. 18, 857.00 however Vodafone failed to update it against our numbers. For the past so many months are numbers are being disconnected and re-connected. Now what they have done it is that they have put it against one number - [protected] and disconnected the number.

      We have time and again sent mails to them, alongwith the statement, payment receipts etc but to no avail. The outstanding is still where it is and the number has still not been connected.

      We request Vodafone by this mail to please check our account and do the needful to sort out this issue. Its been pending since the past 5 months.

      If action is not taken soon we should have not option but to take up the matter with the Consumer Court and let them handle the issue.
      Vodafone India customer support has been notified about the posted complaint.
      What is this DOTBOT. Rs 35 has been deducted from my account whereas I have not applied for such a service.
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        P
        Parveen Ji
        from Allahabad, Uttar Pradesh
        Feb 1, 2017
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        Address: Kaithal, Haryana, 136027
        Website: Vodafone

        डिअर सर

        मेरा नाम प्रवीन कुमार है,
        मैं कैथल Dist में रहता हु,
        मेरा नंबर [protected] है,
        इस नंबर में मैंने[protected] को SMS पैक 73 रुपये का डलवाया था,
        जो की काम नही कर रहा है,
        कृप्या इसको ठीक कर दीजिये.
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          N
          Nikhil Bhawsar
          from Anta, Rajasthan
          Feb 1, 2017
          Resolved
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          Resolved

          Address: 400706
          Website: Vodoane.in

          Firstly, i requested to get this number ported from Airtel to Vodafone and then I got offer less than what Vodafone was giving me, so I cancelled the porting process but still Vodafone went away with it and even though Vodafone ported my number but didn't give me what was promised to me, Vodafone said that they will give me discount on the plan they were offering me. The plan was of 500 and I was promised to get it for 400 and then Airtel(my original network) gave me offer for 350 for the same plan, so I chose not to go with Vodafone and cancelled the porting request, Still vodafone went away with it and Vodafone is not even providing me with that 100 rs discount now. That is so shameless!
          Do something to correct this mistake of yours, else I will port all other 4 postpaid numbers in my family to Airtel soon!
          Mar 20, 2017
          Complaint marked as Resolved 
          Vodafone India customer support has been notified about the posted complaint.
          Verified Support
          Feb 06, 2017
          Vodafone India Customer Care's response
          HI Nikhil Bhawsar,

          One of our executives will call you. Be assured that your concern will be resolved at the earliest.

          Regards,
          Vodafone India
          Verified Support
          Feb 09, 2017
          Vodafone India Customer Care's response
          Hi Nikhil Bhawsar,

          We'd love to help! Please message us your phone number and we'll have our team get in touch with you.

          Regards,
          Vodafone India
          Verified Support
          Feb 17, 2017
          Vodafone India Customer Care's response
          Hi,

          Please share a suitable time & an alternate number in the following link http://bit.ly/1Q0RlZ8 to contact you as no one answered our call on your number.

          Regards,
          Vodafone India
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            P
            piyush kusss
            from Coimbatore, Tamil Nadu
            Feb 1, 2017
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            Address: Jaipur, Rajasthan, 302015
            Website: VDS DHNEWS

            I am one of your oldest subscriber n you people r doing this to me..ur executives says sir u hav subscribed VDS service while using Internet n we have your message but i really don't have any confirmation message but only balance deduction sms..now tell me what should i do now.i am fed up of this balance deduction..should i stop using ur number.
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              D
              deepakjha12
              from Patna, Bihar
              Jan 31, 2017
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              Address: Jaipur, Rajasthan, 302018

              Vodafone deducted twice for this unknown service. I never requested for it. Please refund my balance.. This is scam by vodafone..
              Hello! DOTBOT pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.17.641.To deactivate SMS STOP to or call 155223(toll free).
              [protected]
              Vodafone India customer support has been notified about the posted complaint.
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                R
                Rupali_D
                from Mumbai, Maharashtra
                Jan 31, 2017
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                Address: Mumbai City, Maharashtra, 400076

                Hello, I have activated DND service via Vodafone. All telemarketing calls stopped for 15 days and now again all telemarketing calls are harassing me all day. I registered a complain for the same with vodafone with no effect from them. Every 30 mins I get a call for credit card, personal loans, higher education or funding an ngo. Frustrated with these calls. When asked on customer care they are unable to reply why this is happening even after DND activation. There are 10 telemarketing calls coming in a day. Is it valid to sit all day taking their calls and then complaining with the number it came from. All fake service from vodafone. I pay monthly rental to make important calls or to take these marketing calls. Pls advise what action I can take against vodafone.
                Vodafone India customer support has been notified about the posted complaint.
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                  G
                  Gasuad
                  from Chennai, Tamil Nadu
                  Jan 31, 2017
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                  Address: 641005

                  Kindly deactivate for my old vodafone no:[protected].because new vodafone no purchased new no:[protected].Already i spoke to mr.sridhar, call center rsm .But my problem not solved.The following vodafone store cheated customer, very very worst treated with customer, only money motive.my contact no:[protected]
                  VODAFONE STORE ADD:
                  94, avinashi road,
                  peelamedu,
                  coimbatore:641004
                  Executive name:
                  priyanka
                  bala
                  Vodafone India customer support has been notified about the posted complaint.
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                    G
                    Girish Damle
                    from Bengaluru, Karnataka
                    Jan 31, 2017
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                    Address: Mumbai City, Maharashtra, 400067

                    I have got sms regarding
                    " Hello your porting request is been approved RM477783 dated 30th January, 2017 by your current operator. We will communicate the porting date and time shortly. Still I cant understand nothng is working
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                      H
                      Hemang b. Patel
                      Jan 31, 2017
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                      Address: 380013
                      Website: vodafone.in

                      I am Hemang Patel having CUG number of Vodafone ([protected]).

                      I am continuously getting high bill amount.Few month back I had called to customer care and came to know that my internet usage is more and hence I had requested to change my internet pack from 3G to 2G which they did not do and problem continued.

                      Then I decided to switch to some other company and then Vodafone promised me to take care of such things and it will not happen in future but still problem continued.

                      I have also logged complaint 2-3 month back but no improvement.

                      Last week I paid bill of around 570 INR for and today I got message to pay 1100 INR as my due bill.

                      I am not using internet of Vodafone, I have purchased Reliance Jio to avoid expanses than also I am getting high bill amount.

                      I am fed up of such ignoring behaviour for customer voice.

                      Pl help me out to change from Vodafone.

                      Expecting fast revert this time.

                      regards

                      Hemang
                      Vodafone India customer support has been notified about the posted complaint.
                      Hi,

                      I want to disconnect my vodafone postpaid connection my no. is [protected]

                      Please do it ASAP.

                      Regards,
                      Gopinath B
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                        N
                        Nishanth Parupelli
                        Jan 31, 2017
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                        Address: Hyderabad, Andhra Pradesh, 500050
                        Website: vodafone

                        HI Team,

                        I am using vodafone with mobile no: [protected].
                        I have payed bill on 28/jan/2017 amount is 571 and got reflected in my bill status. SO i have raised the porting request VA313828.
                        I got information on 1/31/2017 that my porting request is rejected due to outstanding bill payment.

                        I need to move to airtel for data packs advantage. So please approve my porting request

                        Thanks,
                        Nishanth
                        Vodafone India customer support has been notified about the posted complaint.
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                          Shivank Sharma
                          from Yavatmal, Maharashtra
                          Jan 31, 2017
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                          Address: 411013
                          Website: vodafone

                          My vodafone number has twice been deducted in the same week for services that i have not requested.

                          They have activated.
                          Video Cube pack on[protected] and deducted Rs. 35
                          and WWEZONE on[protected] and deducted Rs.45.

                          I have lost 80 Rs balance because of services i have not requested,
                          This is ridiculous. Everytime i have to complaint here to get my refund.

                          Can you please tell me the source of why these services are activated.
                          If not i will move to another operator.
                          Vodafone India customer support has been notified about the posted complaint.
                          Feb 06, 2017
                          Updated by Shivank Sharma
                          No response from Vodafone even on consumer complainr forum.
                          This is the height of ridiculousness.
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                            K
                            khanpur
                            from Delhi, Delhi
                            Jan 31, 2017
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                            Resolved

                            Address: New Delhi, Delhi, 110062

                            Hello Sir/Madam
                            I am customer of vodafone India since last two months.My mobile number is [protected]. I have changed subscriber through portability scheme from Aircel to Vodafone on 17 December 2016.I paid Rs. 130/- cash to your vodafone official for portability, they said that you will get FCRA of Rs. 70/- but till date I don't get the amount evenly after two visits to him personally and I remind him three times through telephone.Details of your mini store: Little Rock Telecom, F-3 New Market, Timarpur, Delhi-110054. And contact number of store is [protected] and contact number of store in charge Mr. Chandan is [protected].I can;t visit personally again and again. So please solve my mentioned problem as early as possible.

                            Thanking you
                            Vaneet Sharma
                            Mobile no. [protected]
                            Mar 9, 2017
                            Complaint marked as Resolved 
                            Vodafone India customer support has been notified about the posted complaint.
                            Verified Support
                            Feb 06, 2017
                            Vodafone India Customer Care's response
                            Hi Khanpur,

                            Please don't worry. We will resolve the problem at the earliest.

                            Regards,
                            Vodafone India
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                              C
                              Charu Malwatkar Dongaonkar .
                              from Sangli, Maharashtra
                              Jan 31, 2017
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                              Address: Thane, Maharashtra

                              Mob num... [protected]
                              This is dongal (net) connection.
                              Discontinue request number[protected]
                              Request is on 19 th Nov 2016 on Vashi Vodafone store.

                              Got 2 calls next day from vodafone... I asked to discontinue my service.
                              I paied bil. Rs 1226. They told you wil not get any bill on this number.
                              My question is ... Why my number is not disconnected till now.
                              If i gave all my id proof and writting application to vodaphone.

                              Please help

                              Charulata Dongaonkar
                              [protected]
                              Vodafone India customer support has been notified about the posted complaint.
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                                9
                                9944662250
                                from Madurai, Tamil Nadu
                                Jan 31, 2017
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                                Address: 625516

                                Please relese the blocked smslast 3 month not working my mobile no[protected]
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                                  abinesh s
                                  from Bengaluru, Karnataka
                                  Jan 31, 2017
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                                  DOTBOT pack something fishy message I received and 35 rs. get charged in my account. When asked none of their executives were answering properly. This is happening again and again. They were saying that we intentionally did that. But when googled so many raised the same complaint. This is really unfair. 35 rs. per head like if they charge the same on 1 crore customers its 35 crores. Its really pathetic.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Himank Methi
                                    from Agra, Uttar Pradesh
                                    Jan 30, 2017
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                                    Address: Kota, Rajasthan, 324005
                                    Website: www.vodafone.in

                                    35 Rs twice have been deducted from my balancemail on the name of some vodafone DOTBOT.
                                    I have not applied for any such services from vodafone.
                                    I am really angry and highly dissatisfied by the services that vodafone provide.
                                    Even few weeks ago approx 100 Rs were deducted from my balance for the service I didn't applied for.
                                    If my money is not returned I am going to change my service provider.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      aribabu
                                      from Chennai, Tamil Nadu
                                      Jan 30, 2017
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                                      Address: 602105

                                      How to download my incoming and outgoing call sum Pere yard.
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                                        Ashwani_Gupta
                                        from Delhi, Delhi
                                        Jan 30, 2017
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                                        Address: Indore, Madhya Pradesh, 453556
                                        Website: [email protected]

                                        Dear Sir,

                                        I would like to inform you that my mobile my mobile no -[protected] has remained missing (thus inactive) since the last month and I need to deactivate it at the earliest.So I request you to do the same.I have also mailed this request on the ID "vodafonecare.[protected]@vodafone.com".

                                        Thank you.
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