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Updated: Apr 2, 2026
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S
Shadab Khot
from Mumbai, Maharashtra
Feb 7, 2017
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Address: Mumbai City, Maharashtra, 400043

Hi,
I am Shadab. My no. is [protected]. When I call *121#. It shows offers but when I try to recharge never recharged.
When I call customer care, they tell me that wait for 10 min if not done then try again.
I think, that offers are just for show not for recharge.
If that offers are really for recharge then please resolve my complaint.
And recharge my phone for 100mb data which you are giving free.
Mar 13, 2017
Complaint marked as Resolved 
Vodafone India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Vodafone India Customer Care's response Hi Shadab,

Really sorry to hear about such an experience. We will arrange a call back at the earliest.

Regards,
Vodafone India
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    D
    Deepen Gawade
    from Delhi, Delhi
    Feb 7, 2017
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    Address: Mumbai City, Maharashtra, 400071

    It was informed to me that in 499 postpaid plan you will get total 3 gb data..because my handset in 4g and having new sim too..but they have not credited in my number ...very worst service of vodafone ..i want it soon or else i wil not pay my current month vodafone bill..in postpaid bill service tax they are charging is very high..if we as a customer paying bill on time then we should get good service ..this was never expected from vodafone ...customer care said wait till monday but monday gone and m still waiting for my data pack
    Feb 9, 2017
    Complaint marked as Resolved 
    Vodafone India customer support has been notified about the posted complaint.
    Feb 08, 2017
    Updated by Deepen Gawade     what the hell ..i was using my 4g service and now they have deactivated my 4g service ?????
    Verified Support
    Feb 09, 2017
    Vodafone India Customer Care's response     Hi Deepen,

    Sorry to hear this. We'll connect with you to take a detailed feedback on your concern.

    Regards,
    Vodafone India
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      S
      Siddharth singh
      from Varanasi, Uttar Pradesh
      Feb 7, 2017
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      Address: Balrampur, Uttar Pradesh, 271306
      Website: www.vodafone.in

      Sir in my village network quality is very poor i request you to install a tower in my village my adress is udaipur, balrampur pincode is 271306
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        N
        Neelam -precious
        from Mumbai, Maharashtra
        Feb 6, 2017
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        Address: Mumbai City, Maharashtra, 400014

        Access fee is for what..why its beign deducted without making consumer aware for the same.

        Mobile num [protected] was recharged of MRP Rs 349 on 4/2/2017 sucessfully .
        Talktime received Rs.0 . STax Rs 45.52, Access Fee Rs 303.48.
        Final balance Rs 7.50.
        What is this access fee is charged for.
        Kindly give the explaination for the same.
        And looking back for the refund of the same.
        Trans id
        MUH[protected]
        Feb 7, 2017
        Complaint marked as Resolved 
        There was confusion in recharge, later understood that recharge is for unlimited calling for a month and access fee is for that ..
        Vodafone India customer support has been notified about the posted complaint.
        Feb 07, 2017
        Updated by Neelam -precious         Kindly, cancel that complaint..As that recharge and access fee is for unlimeted calls. There was confusion where getting it recharged
        View replies
        Please sir mera idea sim ka network change kordo kew ki mera yeha idea network ka reacharge nahi milta hai isliya main aapna idea sim ka network vodafone network main jana chati hoo. Kiw ki mera yeha vodafona reacharge milta hai...mob-[protected]
        Reply
        Shubham Mankare's reply, May 2, 2018
        Airtel nhi milta kya
        What is this access fee 92 ruppee if someone in problrm and want to call then your bloody network... Wtf
        Reply
        My no [protected] i was recharge 1 rupees. Talktime receive 0. The 0.15 GST and ACCESS FEE 0.85
        Reply
        I recharged with RS 125/- and got almost null balance...don't know why...Im unable call anyone, and you don't even have a proper customer care service for India... what's happening?????
        Reply
        I recharged my phone with 23 rs. And the balance after that is 0.01. What does access fee mean?? I cannot even call anybody. This is outrageous. I need reimbursement
        Reply
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          A
          Agupta993
          from Gurgaon, Haryana
          Feb 6, 2017
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          Address: Gurgaon, Haryana, 122018

          I am not getting 3G/4G network for last 8-10 days. So I am not able to use internet. when I called customer care they said there is an issue in your area and issue will be resolved till 20 March. Its 6 Feb today so they need 1.5 months to resolve the issue. I want to know if vodafone can not provide better services to users then how can they charge for the services they are not providing.

          Even I can not port out to other network I applied three times and they rejected everytime so I got stuck with the poor services.

          Thanks
          Ankur Gupta
          [protected].
          Vodafone India customer support has been notified about the posted complaint.
          Feb 05, 2017
          H.R. Jalniyasar's response           [protected]
          Feb 05, 2017
          H.R. Jalniyasar's response           call dittels
          View replies
          [protected]
          Reply
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            P
            Pooja Rani Poddar
            Feb 7, 2017
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            I have been charged for Rs49 for Video club pack which I never activated. When I raised complaint that this unwanted service was not activated by me, I called on toll free number to take appropriate action on the unwanted service started by Vodafone team without my concern & charging me. Now Its deactivated but I didn't got money back. I wrote a complain on their site from where I got a mail stating they will resolve in 1 working day. Now its almost 7days but no one reverted back.
            Vodafone India customer support has been notified about the posted complaint.
            Feb 15, 2017
            Updated by Pooja Rani Poddar             No response yet.
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              R
              Reshma more
              from Pune, Maharashtra
              Feb 6, 2017
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              Address: Pune, Maharashtra, 412308
              Website: www.vodafone.in/home-mumbai?section=consumer

              Hello,
              Please deactivate the postpaid no. of vodafone [protected] on the name of Reshma More as this is not required any more.
              The balance due will be deposited.
              please tell me customer care no..I tried 198, 199, but it is saying service not available.
              Bill is sent to my Email..I have to deactivate no. please help me with that.
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                D
                Dinesh K Mehta
                from Pune, Maharashtra
                Feb 6, 2017
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                Address: Mumbai City, Maharashtra, 401107
                Website: Vodafone

                I rechared my vodafone prepaid no [protected] with rs 79/ but talktime balance shown in my A/c is 0.kindly refund the recharge amount.I haven't asked for any internet service or any other plans I need only talktime

                Thanks & regards
                Dinesh mehta
                [protected]
                View replies
                I am not receiving service message after each data use on my no. [protected]. I have registered a complaint regrading this subject vide service registration number [protected] on 07-Dec-16 02:42p.m. at Vodafone care but no action has been taken till now.
                I request you to look in to the matter and do the needful at the earliest.
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                  D
                  Divya MalarVannan
                  from Kuzhithurai, Tamil Nadu
                  Feb 6, 2017
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                  Address: 600054
                  Website: Vodafone.in

                  This month I have been charged Rs.99 for mconverge fashion portal which I never activated in my Vodafone bill. How to deactivate. I saw similar complaints here. How is that many customers have the same complaint. Vodafone should look into it. And kindly deactivate my mconverge fashion portal. I have already called the customer care and they tell I activated it which I never did.
                  Vodafone India customer support has been notified about the posted complaint.
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                    K
                    [email protected]
                    from Mumbai, Maharashtra
                    Feb 5, 2017
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                    Address: 122001

                    Hi,
                    My number is [protected]. I did not pay bill of November and December 2016. So, This number is blocked by vodafone since December 19, 2016. I am not able to call by this number since December 19, 2016. But I received sms of bill of January and February- 2017. Why I will pay bill of January and February- 2017. I do not want this service.
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                      Chalkapalli Venu
                      from Hyderabad, Telangana
                      Feb 5, 2017
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                      Address: Nalgonda, Andhra Pradesh
                      Website: FIREFOX

                      I am consumer of vodafone last 10 years
                      in suryapet there is no post paid coustmer care
                      center .I change my sim 2g to 3g or 4g
                      please give information were i willgo
                      to change to 3g/4g
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                        J
                        Jyoti H singh
                        from Bareilly, Uttar Pradesh
                        Feb 5, 2017
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                        Address: Bareilly, Uttar Pradesh, 243001
                        Website: [email protected]

                        Please block my sim as well. I lost my mobile today. My number is [protected].Thnaks.please block my sim as well.
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                          D
                          Div Padaliya
                          from Kosamba, Gujarat
                          Feb 5, 2017
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                          Address: Jamnagar, Gujarat, 361001
                          Website: vodafone

                          I don't have Network at my Place outher wish i have to switch compeny so kindly reply me as fast as posibale my mobile number is [protected] and i complent twice at online and your office also so make as pisible.
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                            K
                            KUNAL SINGHDEO
                            from Bengaluru, Karnataka
                            Feb 5, 2017
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                            Address: 833219

                            Dear sir,
                            Am Rishi kunal singhdeo Yesterday dated 04/02/2017 I have recharge a plan of Rs.22 the plan is 1Paise/sec to all call but still they are charging very high.It's costing to much than it's plan shown in the vodafone official website.It happaend to me earlier also but they have hot sloved on that time. so, I kindly request you to look after this problem and try to solve as possible.
                            Rishi kunal singhdeo
                            [protected]
                            Vodafone India customer support has been notified about the posted complaint.
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                              Shafruddin khan
                              from Mumbai, Maharashtra
                              Feb 4, 2017
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                              Address: Mumbai City, Maharashtra, 400043
                              Website: Vodafone

                              I want to close my m pesa
                              Feb 04, 2017
                              Updated by Shafruddin khan                               I want to close my m pesa
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                                S
                                Shafruddin khan
                                from Mumbai, Maharashtra
                                Feb 4, 2017
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                                Address: Mumbai City, Maharashtra, 400043
                                Website: m pesa vodafone

                                M pesa close mpesa close m pesa close
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                                  V
                                  vijaya swami
                                  from Patna, Bihar
                                  Feb 4, 2017
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                                  Address: Lucknow, Uttar Pradesh

                                  I am Vodafone client for last 6 years. recently on my transfer from Mumbai to Lucknow i continued my mobile no. [protected] using portability option. for Jan 17 i did not receive any bill & based on sms i paid Rs. 1739 online my no. is disconnected on & off since 21.1 for nonpayment. i had submitted documentary proof of payment 3 times to local store & ZO. complaint[protected] was also lodged on 31.1 without resolution. it transpired that payment of 1739 has been credited to Mumbai circle instead o[censored]P & co is unable to transfer within its circles. i am being asked to pay amt again to activate no. without any assurance when amt already paid will be adjusted. meantime my no remains disconnected.
                                  Vodafone India customer support has been notified about the posted complaint.
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                                    Anuj Close
                                    from Pune, Maharashtra
                                    Feb 4, 2017
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                                    Address: Pune, Maharashtra, 411057

                                    A stupid VAS called DOTBOT was activated on my phone without my consent on 01/28/2017. Rs35 were looted from me. And No, i did not press on any popup. I was in class so it was not possible for me to do that.

                                    It is not the first time such utterly useless services are activated.

                                    Refund the amount.

                                    Stop such unethical malpractices or face consequences.
                                    Vodafone India customer support has been notified about the posted complaint.
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                                      Roushan roy
                                      from Mumbai, Maharashtra
                                      Feb 4, 2017
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                                      Address: Begusarai, Bihar, 851101
                                      Website: eros now

                                      Your customer care is always busy so plz deactivate the eros now service which is activated by mistake.
                                      i had charged for this again and again plz deactivate this service.
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                                        S
                                        suba.s
                                        from Ernakulam, Kerala
                                        Feb 4, 2017
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                                        Address: Ernakulam, Kerala, 683501
                                        Website: consumer complaints

                                        My mobile phone no. is [protected], Vodafone (Kerala). Topped for Rs.348 on 4/2/17 at about 12.00 hrs. (Validity 28 days, 300 minutes per day free calls local & STD). But Today when I am trying to make calls, I am getting reply that insufficient balance. Trying to talk to customer representative but only recorded informations I am receiving. Please look into it immediately.
                                        Vodafone India customer support has been notified about the posted complaint.
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