Vodafone India Complaints & Reviews

For the Vodafone postpaid Number [protected](KOLKATA).
Complain details : I sent e-mail dated 05/01/2017 to the corporatecare.[protected]@vodafone.com, I requested to reactivate my number and change the tariff to Lifetime Postpaid 999, Reference number [protected] . Vodafone executive has reactivated my number but has avoided to change the tariff. I didn’t ask to reactivate the number only. I request you to investigate on it and see what was written in my request- e-mail. I sent again email to corporatecare.[protected]@vodafone.com but no reply till now. The interaction number is[protected] for my future correspondence.

Vodafone india has provided me 9 gb free data for three bill cycle on my vodafone number[protected] as i have upgraded my simon to 4g.

Thereafter charge for use of free data levied in my next bill and now company is not ready to remove access charge levied.

I have register my complain with company wide complain number[protected], such complain has been closed without solving my problem.

Now i would like to file a complain in consumer forum as am facing this problem since last three months.

You are requested to take strict action against vodafone.

Jitendra ramana
Con. No. [protected]

I am user of vodafone and using two numbers. All services barred on my number [protected] due to non payment of bill eronous claimed by company for [protected]. I have opt for rental of 399 and some other plan activated due to their personal benifits and erronously charged amount for Data pack.This is my second time i am facing this issue.Bill amount is around Rs.2100.I was charged for which i havent bought.

Respected sir/madam,
I am d. Obulareddy of cuddapah (Kadapa) is kindly requesting you to provide me the address and the details of the vodafone number:[protected]
Thanking you, sir/madam,
I'm complaining because my brother was missing from two months.
So, i hope you will kindly take this into action as soon as possible.
Thanking you sir/madam

I recharged 100 rs in the morning, after that I made a few local calls, but by the evening 100 rs were gone.
Balance details on your website at my account price that I ve spent just a few minutes talking. Where is the money gone? What can be done about it? Where can I check services which might have taken my money? How to avoid the same situation in future?

I am so unhappy with your service. Last month when i was planning to port, i got a call from customer care that i have been given 299 plan in which i will be getting (700 min calls, 7 gb 3g data & 500 sms).

So i thought of staying back as the plan is good and according to my needs. From past 2 days i am receiving message that i am using extra data. When i called customer care today they told me that my data pack is over and i have been charged extra for 900mb. He also told me that i have 2 gb 3g pack and rest 5gb is wifi pack.

This was never communicated to me from your first customer care agent who gave me the offer. He lied to me that i will be getting 7gb 3g pack. Is this how you do business by cheating customers?

Check my vodafone app screenshot. It never says that i have 2gb data pack. It clearly shows i have 7gb pack. As i trusted your customer care agent, there was no doubt in my mind to recheck.

So many of my family members and friends use vodafone post paid connection. If you don't resolve my issue, i will make sure every one port out from this cheating company. I will also make sure everyone is aware of this kind of cheating by vodafone.

I need resolution to this issue.

My name is jitesh. I have mobile number [protected]. I closed my mobile internet plan in the month of november. However when i received my bill for the month of december it is displaying the internet charges of rs 218 which i has never used.

When i called the customer care then they told me to do whatever i can and these charges must be paid. These charges wont be waived off

I feel like robbed by vodafone

Kindly register my complaint and rectify my bill

I recharged a 2g data plan of rs. 179/- on 11th december 2016 and i was using as 3g on special offer. Which has a validity till 7th january, today. Again on 3rd january i recharged with a 247/- data plan (Validity till[protected] because i had only 93.69 mb data left related to my previous recharge.
Now all my data usage deduction is happening from the second data balance since i've done the 2nd recharge, even when my handset's connection speed is set as 2g. And customer service agents are saying that this is the rule. And i can't use the remaining 93.69 mb data balance. This balance will be forfeited on end of validity. I can't use it.
I have mailed them, but the answer is same. What should i do?

50Rs from my balance have been deducted on the name of some vodafone DOTBOT.
I have not applied for any such nonsense services from vodafone.
I am highly dissatisfied with the #### services Vodafone provides.
Every other day there is some drama going on.
Balance gets deducted for incoming calls in the local network, customer care abuses.
And now this nonsense deduction.
I do not have time to entertain such BULL#### every other day and keep calling customer care.
I will port my number if this doesnt gets resolved.

Yesterday at around 4 pm in the eve i had got a mssg stating that "kiddle cub pack"has been activated and a sum of Rs 75 had been directly deducted from my mobile balance without any confirmation. And even after deactivating the money hasn't been refunded.So please help me with these problems and state Me A Reason for which I get such packs activated very frequently.I need help.

My no. Had been suspended due to delay in payment of Bill because I was just out of station. Now I called them to activate my no. Because my all cards and accounts Re attached to this no. Without its activation I cnt make any payment. But the customer care executive misbehaved which is not genuine so please take an action as soon as possible other wise I ll take any other legal action. Thanku

It is a few months back a vodafone representattive visited my college and explained to me that by giving my teachers id he will upgrade my number [protected] to 4G but instead I was issued the above number [protected] of which I did not receive the SIM. Now the vodafone office is constantly calling me first asking me about the number and its usage. I have categorically told them that I do not use this number and should immediately cancel it. After the telephonic conversation with your reps. now I have started getting bills for the number.

I'm using Karnataka Sim and currently I'm Residing in Maharastra circle and unable to get Network, its saying "can't connect to this network right now try again later" and i had a call with Vodafone Representatives and did as per their suggestions and nothing helped me Even Customer care number is chargable.(Facing issue from )
Number is [protected]
Please look in the Issue on high priority as I'm unable to do any of my bank translations due to this issue.

Thanks and Regards,
Suman B
[protected]

Sir,
My no. Is [protected], in my no. all outgoing messages are blocked for the past 6 months. So please solve this problem in my no. and remove block for the outgoing messages.I have complained it in customer care Vodafone, but they told me register your complaint in training registration. So I am registering this complaint regarding the outgoing messages blocked in my phone no. [protected]
Thanking you

Dear Service provider,

I request you to plz deactivate Vodafone no -[protected] as the same is not in use anymore. I Have submitted request for the same in November 2016 also through customer care but still i am receiving bill for the same. There was huge n/w issue in the service provided particularly in my area, so there was no sense o[censored]sing the services anymore.

The remaining amount would be paid later.

Regards
Sagar Shrivastava

Hi,
I did not send any marketing msgs .. I used to send msgs to my family and friends only but suddenly I realized my msgs are barred. I called customer care 3 times, but first time they said since u have not recharged for 3 months u need to recharge in shop. After doing 30 RS recharge also was unable to send messages. Then customer care told to register with Trai. After registering with Trai, I had to call again to a number. There I was asked to visit Vodafone store. After going there they said the same.

I am using monthly rental of [protected]@1499 Rs. wherein i have charged 2209 Rs for the month of november. Customer care is saying that 3 G Rental service has been activated by me of 852 where " I NEVER CALLED TO ACTIVATED 3G RENTAL SERVICE"
My issue still not resolved, do i need to file a complaint over consumer forum, i received a call from vodafone executive wherein he admitted that bill is overcharged but still no resolution. i am getting calls from vodafone recovery department wherein they uses rough language.
My existing complaint on vodafone is[protected]

Have been receiving various messages since past few days about unlimited local and STD calls with Rs. 349/- recharge. Today when i called Customer Care No. [protected] before recharging i was told that i can recharge of Rs. 349/- to avail the benefit.

after getting assurance from the executive, i recharged for Rs. 349/- and called back to make sure if the service was activated. when i was assured again that i can make unlimited calls from my mobile i called landline no and was shocked to note that my money got deducted.

when i called back they said since my no is on roaming i cannot avail this facility. i was not given sufficient information and feel vodafone cheated me for no fault of mine.

request you to please refund my money. very disappointed with the lack of information parted to me by the customer care executives and their inability to get my refund back.

have registered a complaint no: [protected]. hoping to get my refund back

While surfing net, I got this message "Hello! Beauty Fix service is now active on your number, as requested.This service is valid till[protected] and a 1 days rental of Rs.3 has been deducted.Your current Balance post service activation is Rs.6.674.To deactivate SMS STOP to or call 155223(toll free).
But I have not requested to activate.
So pls return my balance .
Name ADARSHGYAN
Prepaid Mobile No.[protected]

I am leaving in village Ganore tahsil Akole Dist Ahmednagar.i am 4 year customer of vodaphone postpaid service i am facing very difficulty as no 3G network available oin my village i request you take neccesory action against it as soon as possible else tell me clearly if it is not possible for you i will change my network provider.
also in my work place in sangamner network is weak. i am not able to access 3g there too.please do something