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Vodafone India Complaints & Reviews

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Last updated May 7, 2024
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Vodafone India reviews & complaints page 606

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S
sanketpalrecha
from Mumbai, Maharashtra
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Service

Address:Mumbai City, Maharashtra, 400013

Received a call from [protected] saying an employee from Vodafone giving best postpaid plans. When I rejected saying I don’t want, he talked in a very abusive manner and he further said were he will block my number and remove all the balance and data plans.
Please take some actions against this

As per truecaller name is Hemraj Singh...
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Piyush Sheth
from Mumbai, Maharashtra
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New sim

Address:Mumbai City, Maharashtra, 400067

I have lost my phone and vodaphone sim with it. When I went to the shop they said we are already in the process of stopping your number as you havent top up rs 200 from last 4 months. They said you will have to buy postpaid plan for 3 months and then convert it back to prepaid. Why should I do this. The minimum plan is also expensive. I. Already using other sim...
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Address:Bangalore, Karnataka, 560047

Please help me in getting my google verfication code, as i ported from tata docomo to vodafone india i am not getting the sms. its carrier facility is the solution, i am getting from google.

when i login to my account, i have forgotten the password. if i go to recovery mode. it will send an sms, a code to my registered phone with the account. which is the number i have given to you. it happens that from past one month i am...
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R
rsrrsr10
from Mumbai, Maharashtra
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Unauthorized Detection always by Vodafone

Address:South Goa, Goa, 403601
Website:Vodafone

Several time my prepaid balance was detected by vodafone for many services (Silk pack, Soocth pack etc., ). However, these services were not requested by myself. Recently they detected Rs75 for DOTPOT. Why the hell they are detecting and similar thing happened to many of my colleagues and relatives. We all are planning to switch from Vodafone to other Telecom service providers using number portability....
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R
Rohan panchal
from Mumbai, Maharashtra
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Internet package issues

Address:Mumbai City, Maharashtra, 400015

I have been activated my prepaid sim to postpaid and same was activated by 2nd of Jan and I was told that you will receive 3 gb internet pack and same was not received. Been trying to connect to various customer care from last 3 days but still my problem is not solved. And I am tired now calling on 198 number but no reply and solution is given.
Not accurate activation information was informed. I have been said that I will receive 3gb...
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Address:Thane, Maharashtra, 400601

We have being Vodafone customers for more than a decade using its postpaid and prepaid connection. Thus we trusted them to provide us a good wifi connection so purchased their dongle wifi device 2 years back.

Firstly we were forced to take a postpaid plan only in order to enable quick service, hence we took a postpaid plan of Rs. 350 per month offering 3GB data.
Initially for 2 months we were charged as per our plan...
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N
naveen4u2007
from Noida, Uttar Pradesh
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Vodafone India Follo pack activation without my knowledge

Address:New Delhi, Delhi, 110016
Website:www.vodafone.in/home-delhi

I recieved a sms from vodafone saying that i activated follo pack with 35 rupees deduction. When i called customer care they say i activated thru some link from vodafone ad. I am very sure that i never activated that kind of package and even customer care are useless that they also doesnot know about the details of that follo pack.vodafone, stop cheating common people from these kind of packs....
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V
vimal gowri
from Mannargudi, Tamil Nadu
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Sms not send

Address:600088

From morning my vodafone [protected]number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?...
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V
vinod rungta
from Lucknow, Uttar Pradesh
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Activation of value added service

Address:Sant Kabir Nagar, Uttar Pradesh, 272175

Today morning all of sudden i got msg from vodafone that Glamzone service is activated on my phone on my reuest. Whenever i never reuested to activate this service. This type of cheating makes by the co. Very shamfulthe msg received are as follows"Hello! Glam Zone pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 will reflect in your next bill.To deactivate SMS STOP to or call...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing services Complaint

Address:Mumbai City, Maharashtra, 400055
Website:Vodafone santacruz east store

I had put in a request on 31st december 2016 to put my number in safe custody.

Why has that not been done?

Please look up for the request number which was generated on that day.

I have already made a payment that day to put my number in safe custody.

I will now pursue my query in mode of COMPLAINT as vodafone as failed to honour my request and plus none of my questions have been...
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A
ALOKESH MANDAL
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Number reactivated bu requested tariff is not given

For the Vodafone postpaid Number [protected](KOLKATA).
I sent e-mail dated 05/01/2017 to the corporatecare.[protected]@vodafone.com, I requested to reactivate my number and change the tariff to Lifetime Postpaid 999, Reference number [protected] . Vodafone executive has reactivated my number but has avoided to change the tariff. I didn’t ask to reactivate the number only. I request you to investigate on it and see what was written in my...
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Address:Lucknow, Uttar Pradesh, 226022

Hi, I received a call from an obliviously apparent hoax caller claiming from RBI trying to obtain details of my ATM and adhaar card from his vodaphone number [protected] which is listed to be in West Bengal. I am not sure if the caller is listed on the most wanted spam callers/criminal caller but on me interrogating he recluse to be continuously abusive in a particular Bihari accent. It may be minor prank but I found it most responsible to...
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S
sucheta kaushal
from Delhi, Delhi
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Fraud by Vodaphone

Address:Mumbai City, Maharashtra, 400615

I have been promised by Vodaphone executives to get 3GB data plan of Rs 650 for only Rs550 for lifetime. But without intimating me they changed my plan and charged me Rs 650 plus taxes which is around Rs750. They did that after a year stating that this plan was only for a year.

No body has any answer, everyone is sending me from one place to another. From Online chatting option to Customer care 198, to Vashi Branch visit....
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A
Arihant_kkk
from Delhi, Delhi
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Sim deactivated and allocated to someone else

Address:Jaipur, Rajasthan, 302001
Website:vodafone.in

Dear Customer Care,
I am writing this email with great disappointment. I have been a loyal customer and have been using your service from the very start when it was ESSAR.

I had the number [protected] with me, and have never had a problem. Recently, while I was Out of station for some business work the SIM was inactive for a few months, when I tried using the SIM again it said that I had no service and when I tried...
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M
mahen2010
from Mumbai, Maharashtra
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Vodafone not ready to accept payment to clear my dues

Address:New Delhi, Delhi, 110008
Website:www.vodafone.in

I have used Vodafone postpaid number [protected] around 7 years back.

It was a corporate connection.

There is around 2000+ amount is pending and I want to close that account by paying the whole amount but Vodafone is not ready to accept payment and keep saying that they need letter from employer.

I left that organization 6 years back and now that organization is not existing in the location also...
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sumitrajput
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unnecessary balance amount detected and fake commitment by customer care

Address:New Delhi, Delhi, 110045

Hi, This sumit kumar and my number id [protected]. I am very tied to complaint against voda fone . actually i have recharged with some amount it had detected unwanted money when i complaint to customer care he told me you have so many VAS services are activated now so do you want or not, i told him no i don't need of any VAS service. i told him when my balanced will refund then he told me after 24-hours but when i call again my no rested to...
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2
from Chennai, Tamil Nadu
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Vodafone - Cheating there customers

Address:Mumbai City, Maharashtra, 400078

I have very bad experience with Vodafone. I have activated 3GB 4G plan in month of September. I have requested for one month (i.e sept month) only. The customer care agreed with it and activated the plan.
The plan got auto renewed in month of October. When I spoke to customer care the person told me that the plan you activated is auto-renewal plan. Here I have been cheated by giving incorrect information.
Further, In month...
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Shaswati SARKAR BASU
from Mumbai, Maharashtra
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Wrong payment to account 8879957166 instead of 8879937166

Address:Thane, Maharashtra, 400601

On 15/12/2016 while paying amount of Rs. 504/- towards bill of mobile no. [protected] vide freecharge the same was credited to [protected]. We are in corporate plan i.e. Central Bank of india. We request to revert the same. This can be done by remitting the amount of Rs. 504/- in the account [protected] or sending the same to my freecharge account. We request to reverse the same at the earliest....
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A
Abhi3021
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mazaa mobile pack activated w/o comsent

Address:700103
Website:Vodafone

On 08.1.2017 mazaa mobile pack was activated on my number [protected] without my consent and rs 99 was charged towards my bill which i was informed through a message. On receipt of the message i had immediately stopped the service by way of a stop message. Further i request you to ensure that no such service is activated on my number in future and ensure that charges of 99 rupees are reversed.....
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Sreejith CK
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dot bot scam

Address:Chennai, Tamil Nadu, 60045

"hello! Dotbot pack is now active on your number, as requested. This service is valid till[protected] and a 7 days rental of rs.35 will reflect in your next bill. To deactivate sms stop to or call 155223 (Toll free)."

I never requested for such kind of packs it's fourth time vodafone cheating me. Last time they took my 100 rupee.
They are activating so many value added services without our knowledge....
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