Vodafone India Complaints & Reviews

[protected], [protected] पर रोमिंग पर नेटवर्क नहीं आता है जिसकी शिकायत हमारे द्धारा हम से सम्बंधित अधिकारी को कई बार की जा चुकी है पर आज तक कोई भी समस्या का समाधान नहीं निकला जा सका । 4G का भी नेटवर्क भी बहुत ख़राब है उस की शिकायत कई बार कर चुका हूँ, आप की सेवाओं से दुखी हो कर हमने Airtel मे जाने का फैसला ले लिया है यदि आप लोग 16 जनवरी 17 तक हमारी समस्याओं का निदान नहीं करते है तो हम AIRTEL से बात कर के अपने सभी नंबर्स को AIRTEL ले जाये गे ।

धन्यवाद
संदीप चतुर्वेदी
वसुधा सेल्स कार्पो,
शॉप नंबर 1 & 2, चिनहट प्लाजा, चिनहट, फैज़ाबाद रोड,
लखनऊ, मोबाइल -[protected]
vasudha [protected]@gmail.com

I have recieced a message in vodafone activated a DOTPOT pack on my number without my prior concernt . Here is the mesaage -
Hello! DOTBOT pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.153.0.To deactivate SMS STOP to or call 155223(toll free).
I want this service to be removed from my number and my money back ...

I didn't subscribe dotbot service. But ₹35/- debited from my account. I want to deactivate that service and please refund my debited amount within 1 hour. Complain sending time 07:57 Pm of 13 Jan 2017. My number is [protected]. Next time don't active these type of services in my number. It's not a joke of matter. I didn't get response from your coustomer care number 198. Refund my balance of ₹.35/-

If we recharge for more than 100 there some or the other deduction...if we call the customer care they blabber non sense saying that I have only activated the service...for this reason only I stopped recharging for more than 50 rupees but for emergency purpose I do recharge which in turn is useless because they loot half of it saying that I have activated some non sense service...I thought this is the best service and that is the reason I always tell my frnds and family to opt for Vodafone but now I have to take back my words...becos Vodafone is ridiculous...I am planning to cancel 4 sims which are of my parents, my sister's and mine...I spend around we spend around 2000 to 2500 only on recharge and net packs...it's waste to waste money on this useless service I think

It is 4:14pm right now . and i have recieced a message at 3:46 pm in vodafone activated a faith plan on my number without my prior concernt . Here is the mesaage -

Hello! Faith pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.90 has been deducted.Your current Balance post service activation is Rs.85.47.To deactivate SMS STOP to or call 155223(toll free).

I want this service to be removed from my number and my money back .

My mobile no is [protected] .
Bill period:12.12.16 to 11.01.17
I have received an unintended VAS download charges of RS:49, which i didnt use .There is no prior intimation which activation also . Moreover, VAS is automatically activated by them without me request . I need an immediate action for this . Are you guys thinking that customers are stupid . I am planning to cancel my 12 years of association with vodafone. You guys are cheaters...

I didn't subscribe dotbot service. But ₹50/- debited from my account. I want to deactivate that service and please refund my debited amount within 1 hour. Complain sending time 11:10 Am of 13 Jan 2017. My number is [protected]. Next time don't active these type of services in my number. It's not a joke of matter. I didn't get response from your coustomer care number 198. Refund my balance of ₹.50/-

My present mbl no [protected] which I wanted to merge in prepaid because of excess of billing by showing international calls, data pack which my mbl have no support to use..
Despite being visited 8 to 9 i m not getting paid active attention .it seems they don't care for their clients .staff is talking on personal cell how would u expect them to be attentive.
Since I'm using this number longer time I don't want to change.
Plz do the needful asap..

Hello my name is Purujit Sharma the complaint is regarding the cheating by Vodafone and vanishing of my 4gb Internet, I recharged my phone with An Internet Pack worth INR 1547/- that provides 12GB unlimited 3g data, 4 days later Vodafone tells me only 4 GB data is remaining, whereas my mobile's "Data Usage" in settings clearly says I have only used 4.43GB data and that means should still have 7.47GB data left but Vodafone tells only 4GB data is left, God and Only Vodafone knows why they have blocked my calls not only to 199 but also to their Head-office phone I have called on every number on their website even on which every single second is charged I have lost RS.10 or something only on hold and then it disconnects I will attach the screenshots of Vodafone telling left data and my mobile's Data Usage my mobile no. Is [protected], Vodafone you better consider this or I swear to God I'm going make complaint in TRAI.

75 Rs from my balance have been deducted on the name of some vodafone DOTBOT pack & 35 rs of some follo pack.I have not applied for any such nonsense services from vodafone.I am highly dissatisfied with the#### services Vodafone provides.Every other day there is some drama going on.Balance gets deducted for incoming calls in the local network, customer care abuses.And now this nonsense deduction.I do not have time to entertain such BULL#### every other day and keep calling customer care.I will port my number if this doesnt gets resolved.

My vodofone number [protected] postpaid, incoming &outgoing details pls send my email [protected]@Gmail.com please.

I am visiting Indore for the 30th time today in last 5years. 3G services automatically stops working and forcefully i am managing and had managed with very slow 2g network.
This is the same problem i am facing in entire punjab and chandigarh as well.

I had contacted customer care several time ybut no single person have given me the solution. um
The only one solution, which Vodafone customer care keeps on suggesting is to search network manually and select IDEA. This process has never helped me. Even after selecting manually, 3g services didnt get activated.

Kindky help in solving this issue otherwise i will port my number

Dated : 12.01.2017
To,
Consumer Forum Division
Chennai.

Respected Madam / Sir,

I am Mr. Andrew Madhu Shekhar, residing at Plot No. 76, Flat No. B-1 “B” Block, 3rd Floor, Muktha Nirmaan Apartments, Mount Poonamallee Road, Porur, Chennai-116, holding a mobile connection (numbered : [protected] ) with Vodafone - Porur Branch, Main Branch.

I would like bring to your...

Hi,

My Number is [protected] and I am using this number almost last 5 Years . On 9th Jan, I have received a mail from Vodafone that Rs 384 is pending from myside . However I have paid all my Bills on time . When I checked with Customer care, they said no due on me .

Now today, I got a Legal notice from Vodafone . This is very shocking .

This is not expected from Vodafone .

Hi Team,

I'm facing big time connectivity issue in Vodafone Numbers (I have 3 Vodafone numbers, all of them are corporate numbers)
I have sent lots of emails to 'nodal.[protected]@vodafone.com'; 'appellate.[protected]@vodafone.com'; 'corporatecare.[protected]@vodafone.com' But they have not taken any action on this. From 25th Dec till date network issue is not at all get solved. My office colleague/relatives are not able to contact me because my mobile number is not reachable. I'm not able to make/receive any calls because everyone is getting the msg that this number is not reachable. I had visited to Vodafone store on 2nd Jan'17 and emailed to Vodafone Nodal Officer but problem is as it is. Request you to take action against Vodafone India.

I have switched my number [protected] to vodafone prepaid from vodafone postpaid in Dec 2016. And I need my postpaid till dec 2016. But I'm not able to get that from there website and not even from their customer care helpdesk.
Vodafone prepaid helpdesk transferred me to postpaid helpdesk, and postpaid helpdesk says, "you are not a postpaid so we are unable to process your request".

I m from zadeswar bharuch area pin num 392011..there is a major issue of network n data of Vodafone in my area ..i[censored] on third floor then n then u can talk or connect or u should select particular area where network come...this problem occurs a year before also n it is major one I have complained many times but no proper action taken by company ...hope this time they people do something else so many customers in my area change their network provider due to very bad network of Vodafone in zadeswar, bharuch dist gujarat..

They offered the unlimited plans for 146 and 349 few weeks before. 146 for V2V unlimited calls and 349 for all networks unlimited calls. I noticed the exact amount 349 in their website www.vodafone.in (Screenshot attached) and recharged for 349 yesterday.

The plan was not activated. I asked the customer care. Now they are saying that the actual amount for the plan was 347 and it should be recharged only in EC shops and online recharges are not accepted. They never mention the details to the customers and in their website too. Even I recharged the plan 146 last month from online and it was get activated.

Some of them in customer care advised me to recharge from mobile by dialing *121*347#. Another person is saying that it should be recharged only from shops.

Their only intention is to confuse the customers and force them to recharge above 300. Now my main balance in above 300 and now I have to spend another 347 to get that unlimited plan from shops. Full of cheating and robbing customer's money.

My name is Aditya rajawat.my mobile number is [protected].I send porting request on 26 December. From tata indicom postpaid to Vodafone prepaid.but my mobile number not port till date today.

Please give me revert as soon as possible.
Aditya rajawat
[protected]

Hi There, I have port number [protected] to Vodafone from Idea network, i have received 3 sim till now and none of the numbers are activated. from 10th Jan 2017 i dont have network and i am missing all my calls. Please look into as soon as possible. I dont have alternate number also to manage for time being, when i check with the vodafone team, they are like lost the sim which was suppose to be delivered to me and they have been playing around.
I am not sure if they forged my documents for a new sim, please take this issue on serious note.
Regards,
Mahesh
[protected]