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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Mumbai
Mumbai City District
Maharashtra
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400013

Vodafone India reviews & complaints page 609

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N
Nazima Shah
from Srinagar, Jammu and Kashmir
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Customer care executive cheating customers

Address:190014

I called cust ser on nov 19&23 for activation of data plan and deactivation of sms plan..however, on checking the bill they have nt deactivated my sms plan instaed they deactivated my discount call plan of 49 which costed me more call charges for dec ...on calling cust care regarding the same i was being told that i have to pay the full amount and they cant do anything to it..inspite of knowing that it is their mistake they ppl denied to...
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J
jai1982
from Firozpur, Punjab
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Excess amount deducted from my balance

Address:Kapurthala, Punjab, 144602
Website:vodafone.in

I have rechaged net packt 1.25GB with unlmitted for 28days, 2G data on date 20.12.2016. 1.25gb Data has been used by me on date 31.12.2016 and ruppes 120/- deducted from my balance. My data to be expired on date 16.01.2017 .
You are requested to do necessary action agaist vodafone and make a arrangenet to return my ruppes 120/- back.

thank you...
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K
KOLAVENNU RAJA PRAMOD
from Kavali, Andhra Pradesh
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Postpaid bill

I am having a Vodafone connection with No [protected] under post paid facility. In this connection I am sorry to inform u that I have not received the monthly bills of any month so far. Every month you are advising only the bill amount but not the details of the bill. Therefore I request you to send the bill in detail every month to my email address....
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S
Shivank Sharma
from Yavatmal, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted for VAS without confirmation

Address:411013

Vodafone India keeps activating the Tube World pack on my cell phone without any confirmation.
They first activated the service on 23rd Dec 2016 and deducted 35 Rs.
They then renewed the service on 30th Dec 2016 and again deducted 35 Rs.
I then noticed the message and deactivated the service immediately.
Today[protected] again they activated the service and deducted the sum of 35 Rs.

I have lost...
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naseer.9999
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SIM card replacement

Address:523001

The worst service I haven't seen, I went to Vodafone store for my SIM card replacement, which is located in ongole city, prakasam district, Andhra Pradesh, pin : 523001. They ask me to submit I'D proof and one passport size photo I have submitted them the I'D & photo to them and they give me one SIM card and said it will activate after 48hrs, i said okay and came to my house, and I had waited for 48hrs to activate but the SIM card not activated,...
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S
Suneel_Kumar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted for mobile mela service twice

Address:Thane, Maharashtra, 401107
Website:www.vodafone.in

This is related to mobile mela service that gets activated and charged twice without event prior notice and my consent.

The Mobile Mela service was suddenly activated on 02/Dec/2016 automatically and charged me Rs 60 and again on 01/Jan/2017. When I checked my all SMS then I came to know that this service was automatically activated on Dec/02/2016.

When I call to vodafone customer care, executive told me that...
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A
Anjali Bhagwat
from Mumbai, Maharashtra
Apr 21, 2022
This thread was updated on Apr 21, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network

I have a 4G sym.
Suddenly since 2 weeks the network connectivity at Kesar Exotica, Sector 10, Kharghar has become extremely poor. people get a msg that my phone is busy/not available even when I am right there. My calls get disconnected every minute or people cannot hear me at all.
Has some tower become dysfunctional? Should I switch to Jio like everyone else I know?...
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R
Rithikakini
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone TV activation

Address:Mumbai City, Maharashtra

Vodafone has activated it's VAS Vodafone TV on my number without any intimation and has deducted 150rs from my balance. When I called the customer care executive he was very arrogant and was not ready to solve my query.

I had not activated any VAS on my number but still they customer care executive was blaming me that I had activated it.

Vodafone is looting people.
People should stop using Vodafone....
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A
avhindia
from Delhi, Delhi
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Vodafone fraud

Address:Meerut, Uttar Pradesh, 250001
Website:CONSUMERCOMPLAINTS.IN

I have received several calls from Vodafone to change my prepaid [protected] to 4G post paid.

As the lady kept on pestering me and said home services shall be provided for collection and verification, I asked her to send her personells.

On 27th Dec, two persons came from Vodafone, collected documents and Rs. 250/ and delivered me vodafone post paid SIM NO. [protected], IMSI No. [protected]. They didn't give...
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B
Bhardwaj Ankur
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding network problem in my village- Parli

Address:202390
Website:www.vodafone.in

Dear Sir/Mam,

Greetings!

This complaint is regarding the Vodafone network.

I want to bring your kind notice that my village (Parli) is located near by Anupshahr Tehsil district Bulandshahr, Uttar Paradesh. we face alot issues in network connectivity in all network. Village people (approximate - 1000 people) are using mobile in my village but all facing network problem and call drop problem since...
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K
krishnan4u
from Bengaluru, Karnataka
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Overbilling - poor service

Address:605008

My Vodafone # [protected]

Greetings

I have used used your services in Qatar and other countries. Hence I had a very good opinion, but vanished as soon as I started.

Bought on 1st Nov. 2016, returned on 30th Nov 2016.

At the time of purchase, Rs 1, 500/- paid for dongle, informed for the 5 GB I shd pay only Rs. 650/-. Returned the dongle, refused to take it back and paid Rs 650. Again...
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D
dalalbhavin
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not solving complain and casual behaviour from manager

Address:Mumbai City, Maharashtra, 400004

Dear Ms. Zillah Vaz/Ms Jacqueline Mundkur,

This is with reference number:[protected] to the complain raised on 28th Dec 2016 which is still not resolved.

Complain: Vodafone has provided the Wifi Hotspot 5 GB data to use at CC Day, I have visited to my nearest CC Day and same is not working since long time. Request was made to Vodafone Customer Care on 28th Dec 2016 to get it resolved.

The executive...
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S
Sushant Mahanta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unauthorized activation of Value Added Services

Address:411057

Sir/Madam,

I have been charged for Value Added Services which were activated without my permission for number [protected].
Below are the details:
on 18-Aug-2016 VIP Games Rs 15
on 28-Nov-2016 Video Dictionary Service Rs 35
on 05-Dec-2016 Video Dictionary Service Rs 25 renewed
on 15-Dec-2016 VDS AJDESIBEATS Rs 5
on 15-Dec-2016 Mensworld Pack Rs 35
on 20-Dec-2016 Roots Musicale...
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A
Archit Ba
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal deduction of money

Address:New Delhi, Delhi, 110087

Today, I received a message from vodafone which says that a follo pack has been activated to my account [protected] and a 7 day rental of 35Rs has been deducted from my account but i never requested any such plan.
Therefore, i want you to consider my complaint and I wanted refund to my amount and i want to deactivate that plan ASAP .
My mobile Number Is [protected]....
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A
Andrew Yorke
from Pune, Maharashtra
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I got charged for no reason for some love sutra

Website:www.vodafone.in/home-mumbai

I got a message today and it said that my love sutra pack is active till the first. Upon checking the message in question I saw that I had actually been charged 75rs 10 days ago for this pack to be activated. I saw this message at the time but I didn't think too much on it as I receive many Ads and such from vodafone. When I opened google and searched for the pack this site was the first result which showed so many other complains about the...
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D
Dinar patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of my vodafone plan

Address:Mumbai City, Maharashtra, 400016
Website:vodafone

Dear vodafone,
I m dinar patil using a vodafone number [protected] last 06 year.I have activated my billing plan of Rs- 149/, But last few year my plan get diactivate, so please as soon as possible please activated my vodafone plan Rs-149/.And i m requesting to u that i had paid additional charges of vodafone bill last few year please refund to me.

Regards
DINAR PATIL...
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ntm2665
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid connection - Deactivation request

Address:411038

I had submitted a disconnection request for my postpaid Vodafone sim card on 05th September 2016 at Ideal Colony Vodafone outlet, but to my surprise they just put it in dust bin. The employees there are very lazy and do not care for customers. Now, they are asking me to pay the bills for the disconnected connection. Ridiculous service. I had asked to register the complaint on 26th Dec 2016, the lady employee there said yes to me and did not...
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S
srinicms
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

9962513796 Data Connection

Address:600073
Website:www.vodafone.com

Hi,

I have been using this number in the past for last 6 years . I have always raised many times for the network issues on my area where i stayed earlier and it has not been resolved .

Later i moved to Selaiyur and transferred to other region. Hence i given that number to my spouse to use that and changed the data connection to 2G speed from 3G to reduce the billing, since when we connect 3G itself not coming...
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G
Ghosh Sneha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong billing extra charges included in bill without any intimation

Address:New Delhi, Delhi

Dear concern,

I am writting this letter against the wrong bill charged in monthly bill. I am using vodafone for last 3 to 4 month, which i had purchased from vodafone executive who visited my office at dwarka sec 10, after the activation of my sim i have called vodafone cce twice or thrice to explain the benefits of my rental plan i. E, rs.399, to have a better understanding of the product, they explained me that my paln includes...
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G
Gauravgaba106
from Nabha, Punjab
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Mazaa Mobile Service Activation

Address:Chandigarh, Punjab, 160036
Website:Vodafone

I didn't even buy any pack on vodafone, i just received a message of deduction of Rs. 95 for your subcription of Mazaa mobile service n this happened twice in this month. I want refund of Rs. 190.

My mobile no. Is: [protected]

I received the following message:

Hello! MAZAA MOBILE Pack is now active on your number, as requested.This service is valid till[protected] and a 30 days rental of Rs.99 has...
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