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Vodafone India Complaints & Reviews

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Last updated Apr 28, 2024
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Vodafone India reviews & complaints page 610

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D
Dhruv Chanllawala
from Unjha, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Process from postpaid connection to prepaid connection

Address:Panchmahal, Gujarat, 389350

I have asked to turn my postpaid connection to prepaid connection before 3 months still it doesn't have any response from Vodafone. store or online complaint at 198 . I also have my prepaid card which is received by me on round about 26/11/16 then also after this much time my card postpaid connection still not closed and I have to pay my postpaid bill through the month...
Now I want a perfect response from your side that u want to...
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E
Eshaan Suri
from Mumbai, Maharashtra
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Vodafone recharge includes unwanted and too much charges on Access Fees

Address:Aurangabad, Maharashtra, 431005
Website:vodaphone.com

I have done 55 Rs. recharge on my Vodafone prepaid services mobile number: [protected].
I have received recharge successful done message with below details -
"Recharge of MRP Rs 55 on 29/12/2016 successful. Received Rs 0.10, STax Rs 7.17, AccessFee Rs 47.73, New Bal Rs 1.96."
Please provide any details on complaint and suggestion on recharge amount recovery.

Thanks....
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L
Lanumongla
from Haridwar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance without my concern

Address:Dehradun, Uttarakhand, 248001
Website:Vodafone.in

Hello! GLAMSHOT service is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 has been deducted.Your current Balance post service activation is Rs.19.89.To deactivate SMS STOP to or call 155223(toll free).

I didn't activate this pack it got activated by itself without my permission so I want my balance back ASAP...
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C
chikusluv
from Mumbai, Maharashtra
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Recharge done online but benefit not received

Address:Mumbai City, Maharashtra

I recharged online of Rd 69 for 300 local & Std minutes as shown under Best offers in *111# but I didnot get minutes. I rather got message of talktime received. Since then I have called 4 times to their customer care executive but it is of no help. Initially they said benefit is showing & it will be credited in 2hrs and now They are saying I did not hv any such offer for my account. I have the screenshot of the said offer & I have mailed...
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S
Shreelekha Sh
from Bengaluru, Karnataka
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Activation of follo pack without my consent

Address:560038
Website:Vodafone

There have been several incidents where packs have been activated without my knowledge and i thought it stopped but it happened again. Vodafone activated FOLLO pack without my knowledge and i have DEFINITELY not clicked on any ad or link (as per vodafone customer care executives). This is super annoying and not acceptable. Rs35 is not a joke, why should i let vodafone charge me for something i didn't ask for?? Please give me an explanation...
+1 photos
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D
Dilawar Rana
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing issue

Address:Mumbai City, Maharashtra, 400069

Every month I have issue of billing if my vodafone number. every month I use to go vodafone gallery to correct my billing. this is happening since last six months. this is very ridiculous and waste of my time to every time to go to gallery. I ask for branch manager but still they are not cooperating with me.. what to do ? Vadofone has lost their credibility....
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S
subhashktr09
from Shimoga, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Network

Address:Bangalore, Karnataka, 560034

I did not any message about the number of exceeding messages.
now for total 3500 SMS they charged me around 1200/-
If i was knowing that it i would have recharged it with 49/- and i would have got same 3, 500 sms.

So i want to convert from postpaid to prepaid.

and i am using this service from last 4 years.

TIll now they didn't gave me any new plans.

i heard from my...
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T
T.M.Subramaniam
from Namagiripettai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Outgoing sms messages blocked for my mobile no:9585251510

Address:638452

Dear sirs,
in my vodafone mobile no:[protected] the outgoing sms messages are blocked for the last two months approximately.I tried to the customer care for many times but could not be solved the problem..Hence i am requesting you to please unblock the above problem at the earliest so that i can send sms messages

thanking you.,
yours,
t.M.Subramaniam
gobichettipalayam,
erode district,...
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S
Smita Pattekar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Activated Phone after ADVANCE PAYMENT

Address:Thane, Maharashtra, 400602
Website:www.vodafone.in

I have paid myVodafone phone no.[protected] bill in advance and requested to start phone service, but your service care center person today 29.12 2016 at 00.10 am Mr.Akshya Dhait not booked our compliant & no complaint no.provided. He gave wage answers and we told him to connect his Supervisor, he kept us 30 minutes in waiting and not connected finally with supervisor. We have credit of 1770/- with Vodafone and still this person is not connecting...
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A
Abu Sufiyan Khan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

The massive amounts of bills

Address:New Delhi, Delhi, 110017

I am a Vodafone postpaid customer since this year's April and it went well through 1st month but after that the amount of bill use to come out in big numbers like 600-700 INR. When I complained about it, they simply use to give a waiver of 100 and tell that I exceed the call duration limits. After that I calculated the call duration, but the company simply refused to listen.
Now due to my previous pending bill of 652, I cleared it...
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G
gana1985
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Billing for Dec'16

Address:Chennai, Tamil Nadu, 600106

This is regarding billing of Dec'16. My mobile number is [protected]. In recent cyclone on Dec 12 & 13 in chennai, as you aware entire vodofone network is down for more than 7 days. So i would expect some leverage in billing amount for those 7 days as anyway i could not use the network. But in turn i was asked to pay the full amount of 1208.35 (Including taxes)....
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Y
yashashree tawde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone postpaid number- 9930823223 Subject- Corporate 249 rental plan 1 gb internet doesn't work.

Address:Mumbai City, Maharashtra, 400068

Vodafone postpaid number- [protected]
Subject- Corporate 249 rental plan 1 gb internet doesn't work.

I took this connection in October 2017, its a corporate plan with Rs.249 rental. While taking this connection I was given 2 options- 249 rental where i get 1 gb internet(2g / 3g speed) free every month. Another was Rs.99 rental in which i dont get the internet, so I opted for 249 rental.

But since the time...
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S
sathish*
from Coimbatore, Tamil Nadu
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Requesting for change of post paid to prepaid sim - sd technologies

Address:Chennai, Tamil Nadu, 600039
Website:vodafone.com

Dear sir

1. We are using your network for past 3 years
2. As of now we are unable to meet excess telephone expense
3. We gave this requisition letter to perambur vodafone office before 1 month but there is no proper response and
4. They are informing rules one by one on every visit to the perambur office (We have produced photo copies and soft copies of company details)
5. Kindly provide us the...
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V
vijay m jethva
from Ahmedabad, Gujarat
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Call recod

Address:Rajkot, Gujarat, 002
Website:[email protected]

My call recod Details...
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M
Machindra Khairnar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My vodafone number deactivated without me information.9923886000

Address:Pune, Maharashtra, 412209
Website:[email protected]

Dear sir,

I am machindra d khairnar, my mobile number [protected] has been automatic disconnect without any information on me dated on 23rd dec-2016, a have going to nearest vodafone store but your vodafone store keeper not support to me, then i am going to submit my document in our vimannagar vodafone store dated on 24 dec-2016, but still my number not activate so please check and revert me reason for that, otherwise i will...
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A
anashwara ma
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unwanted deductions

Today, on[protected] Vodafone has deducted Rs.35/- from my balance
saying I have requested for Tube World Pack. I have not requested any such pack knowingly. On my messaging them
through their toll free number 155223, they say Tube World Pack has been deactivated. But I have not yet received
Rs.35/- back. I request Vodafone to return Rs.35/- as soon as possible....
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C
chandan378
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid to prepaid

Address:Begusarai, Bihar, 851101

Main apna document Vodafone store begusarai Bihar me 2 din pahle de chuka hoon lekin abhi tak mera number prepaid me nahi aaya hai plz Help meMain apna document Vodafone store begusarai Bihar me 2 din pahle de chuka hoon lekin abhi tak mera number prepaid me nahi aaya hai plz Help meMain apna document Vodafone store begusarai Bihar me 2 din pahle de chuka hoon lekin abhi tak mera number prepaid me nahi aaya hai plz Help me...
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S
Samit Kumar Das
from Kolkata, West Bengal
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Biscoot pack details

Address:Kolkata, West Bengal, 700055
Website:www.vodafone.in

I am a vodafone customer.Very often I receive mssg about biscoot pack stating that it has been activated.But on calling the customer help someone says that it has been activated on clicking a link...but truly I dont remember anything about click such links.I have wasted Rs 90 in regard to this pack.I would like to know a valid reason behind this.If I don't get a proper reply from the vodafone officials I would immediately lodge a complaint...
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K
Krizyane
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone declining recharge

Address:New Delhi, Delhi

My name is Pavan, I have been trying to recharge my number [protected] online from the past 5 days, But the number won't recharge. A message saying "recharge declined by operator" simply displays on the screen. Transaction is successful from the banks side, but the operator (vodafone) is continuously declining it. I request you to please help me on this matter, this SIM without any balance is of no use. Please help...
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S
sachinv27
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

International Roaming Charges

Address:Pune, Maharashtra, 411045

Respected Sir / Madam,

I have postpaid account with Vodafone since 2011.
As per email dated 28 Aug 2016 and phone call I requested vodafone to deactivate my data plan on number +91 [protected].

Email sent to corpcare.[protected]@vodafone.com.

However today I can see monthly charge of 3740 INR applied to Dec bill for 6.62 MB internet usage. As per vodafone data plan is active on my account even...
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