Claimed

Vodafone India Complaints & Reviews

1.8
Last updated Apr 28, 2024
Complaints 27109
Resolved
9560
Unresolved
17549
Quick Links
Statistics
Share
Contacts

File a complaint to Vodafone India

Having problems with Vodafone India?

File a complaint and get it resolved by Vodafone India customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Vodafone India
Customer Service Contacts

Vodafone India Phone Numbers

Phone
+91 98 2009 8200
963
526
+91 22 7171 5000
890
568

Vodafone India Website

Vodafone India Head Office Address

Peninsula Corporate Park, Ganpatrao Kadam Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India
400013

Vodafone India reviews & complaints page 612

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
nishipriyal
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network issue

Address:813205
Website:www.vodafone.in

Sir,

there is huge network problem . can't be possible to talk to anyone through vodafone sim because of week signal strength (0-1 signal)

so my request to you, kindly install a BTS to our location so that we can enjoy vodafone services.
for tower installation area-
vill- Ghiya
Po- Prashastdih
Block- Goradih
Dist- Bhagalpur(Bihar)
Regards,
Rishikesh Anandbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranav K Vora
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Call to no 51717 m. No.9512812121

Address:Ahmedabad, Gujarat, 380015

Like others complain for non calling of this number I have never called on this number but shocked by receiving call for 90+ minutes call and charges Rs.1260/- please note that at that time credit limit was Rs.500/- it's Shaw's clearly wrong transaction . Then they suspended my services from same day 15.08.2016 but continue to increase credit limit without consulting to me and continue to generate invoices....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ani1583
from Mandal, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network

Address:New Delhi, Delhi, 110024
Website:[email protected]

Hello
Last 14th days we r very disappointed with ur network in our area.
My office is in basement, network is very poor last 14th day, my work is suffering because off network .my all sim is Vodafone .
Ur network is very poor in Lajpat nagar 4
Dayanand colony new delhi .specially in basement
Pls solve it immediately otherwise I have to port myno...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mayuri saxena
from Noida, Uttar Pradesh
Report
Copy

Sim card deactivated without informing

Address:Ghaziabad, Uttar Pradesh, 201010
Website:www.vodafone.in

I got a Vodafone number registered on my cousin's name around 6 years back. I have been using this number for 6 years, and they have deactivated this number without notifying me for non usage. I was in Singapore for last 5 months and was receiving messages on this number till 25th November. The number suddenly got deactivated on 26th November. Now, when I came to india I have been visiting the Vodafone store for solving this issue but they...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Kolkata, West Bengal, 711109

Dear Sir,

I am currently using Reliance GSM Prepaid connection having number [protected].

I had raised my first MNP request on 8th December 2016 at your Haskhalipole, Howrah, Vodafone Mini Store and the Porting Code was valid till 21st Dec 2016.
And also I get a vodafone porting SIM.

But I never got any call/SMS from Vodafone regarding Port In service or we never had any conversation for...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Sarang Hole
from Morjim, Goa
Report
Copy

Regarding reactivation

Address:Solapur, Maharashtra, 413101

Respected sir,
i am using Vodafone Simcard since three years. i was greate experience with you.
but now a day i am buy two new simcards and i am facing a problem regarding response from your vodafone care, solapur, they didnt get any response for my query and they are not punctual with their work. they embarrassing me alot.

I purchase Two Vodafone sim card before approximate 8 month. i pay the deposit amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ank_ahi
from Nawalgarh, Rajasthan
Report
Copy

Vodafone India(Agra)- no one need to care about customers

Address:Agra, Uttar Pradesh, 282001

I am ankit agarwal from Agra(U.P), last week i got my cooperate account of mobile no's (25 connections) port out from idea to Vodafone.

In idea we have around 25 no's which we are using from last 4 years and personally we never faced any problem with IDEA network but i was not satisfied with the plans they offered me, so this was the main reason i decided to change my mobile network and chose Vodafone.

my personal...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
somdebasish
from Hyderabad, Telangana
Report
Copy

Failed to render services.

Address:Hyderabad, Andhra Pradesh, 500016

Dear Sir/Madam,

This is to bring to your notice that for the last 8 months I have been writing mails and has been complaining through all available means to Vodafone about network issues but to no avail. My area is Shyamlal Begumpet, Tatachary Colony, phone number [protected]. Hyderabad 500016.

They replied that this is the maximum coverage that they can give.

Currently, I am even barred from calling...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anjali.saxena
from New Delhi, Delhi
Report
Copy

Follo Pack activation

Address:New Delhi, Delhi, 110045
Website:vodafone.in

I received a message today[protected] about activation of follo pack which I never requested. I have been deducted with Rs 35 without my knowledge or consent. I would like the company to refund my money as soon as posssible. This is very unprofessional. Although I have deactivated the service as it was a rental pack which means they will deduct the same every month....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adiausindien
from Pune, Maharashtra
Report
Copy

Deduction of balance for Value added services

Address:712123

Vodafone deducts for the 3rd time balance for activation of value added services not activated by me. The customer care always gave the same excuse that I have activated it by clicking on some 3rd party links which is damn lie and my request to reimburse this amount was not taken. I want the money back.This happens according the the balance I have in my account. Like if my balance is 20 they cannot deduct 35 or 49 rupees and they deduct 7...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raaj7
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care call barred and offen network issue

Address:600056

My name: rakshan
Mobil number: [protected] vodafone
This customer care people always bar my number. Im unable to call customer care they have barred my number from calling customer care. I dont know the they block it offen. If i call customer care from another mumber they say it is because some process check up. Im just irritated with it and there is no proper tower network. Very poor network.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Datta Panaskar
from Karad, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Value Added Service

Address:Satara, Maharashtra, 415002
Website:vodafone

On 17th Dec. 2016 Vodafone has activated Vvidia Video Shop on my mobile no. without intimating me and on 22nd Dec. on recharging my account Vodafone has deducted Rs. 49/- from my account towards 7 days rental. Actually I have not subscribed to any of such studip Value Added Services.

On 3rd Dec. 2016 they have activated Games Subscription on my mobile no. without intimating me.

I dont know why Vodafone is activating...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
randu
from Bilaspur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

49 recharge

Address:495464
Website:davkusmunda.com

[protected] old DAV naharu nagar kus!unda my home korba chsttisghar post kusmunfa mera pass balance nhi jaruri ha plz mujhe 49 order aya use da fejiya my name is sihv Singh thakur I reading class 10 thic haimera Vodafone ka mobile number hi, [protected] or my 5 famelly my hoby is army force or much nhi ma base itna hi Hi mero ko 49 ka balance da dejiya...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yunus Tonse
from Mumbai, Maharashtra
Report
Copy

Non compliance, non response and fraudulent charging of customers

Address:Udupi, Karnataka, 576104

It's been a troublesome journey so far. The local vodafone office in manipal issued us a low data plan sim for our iot trackers.

57 inr, 10 sms, 150 mb data, deposit of 300 inr per sim

After repeated requests, mails, calls and trying to reach them they have intentionally

1. Billed for over usage inspite of asking them for data locks.
2. Have not replied to mails seeking clarifications and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Z
Zaci Izac Dhkl
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Super model packs

Address:736182
Website:Vodafone

Whenever i recharge any amount for my prepaid connection i get an sms saying a pack has been activated like super model pack and money is deducted from my main balance. I have not asked for it to be activated anytime. This is unacceptable from vodafone. I had 21 rupees deducted yesterday and 50 rupees some time ago. Please look into this matter urgently...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
9
9888029593
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Paid bill but not activate

Address:Amritsar, Punjab

[protected] is my no i have already pay the bill of rupees 4000 still my number is not activate.i request please activate my no immedately . my alternative no is [protected].
i m suffring from to much hard days without my no so i again ask u pls activate my no[protected].
i m using this no from last 10 years wwithout activation i cant do any work.pls do something......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chandan Hegde
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deduction of balance without permission

Address:Uttara Kannada, Karnataka, 581402

Vodafone has deducted a balance of INR 215 for services which I have not requested or even enquired. Here are the details of deduction: Love sutra - INR 75
Fashionbunny - INR 35 (3 Times)
Tube world - INR 35
I have even sent a 'STOP' messages to 155223 which was suggested in the message by Vodafone. But it is being continued. I using Vodafone from last 7-8 years and this is the first time I'm being 'looted'. I want my...
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav_Sinha
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging money through unwanted subscriptions

Address:560097

I usually receive SMS from vodafone detailing about subscriptions o[censored]nwanted services (fashionbunny.com, etc). Though I did not subscribe to any service and money is deducted from my main balance. When I call to customer service, it says "sorry, we are unable to process your request".

It is a frequent issue on my number [protected]. Please help....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shivdin2006
from Mumbai, Maharashtra
Report
Copy

Wrong billing done on my postpaid number 9820618723

Address:Mumbai City, Maharashtra, 400053

We had received a excessive bill for our Vodafone data card in the month of August 2016. ( July - August, 2016 Billing ) . The rent of the Data card is approx. Rs 850 . p.m under the data plan given to us . The excessive bill wrongly charged to us is approx. Rs 1400 over and above the monthly rental of Rs 850. We Had received the total bill for approx. Rs . 2200 in August . We made the monthly rental payment for Rs. 850 on 22nd August 2016....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aditya Kasbekar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Vodafone Customer Care person denying to deactivate my SIM

Address:500032
Website:Vodafone

I've a postpaid connection from Vodafone service provider. Now when I want to deactivate the same number, they are saying that they can't deactivate the SIM until I personally approach them at their stores.
As the days are going by, the bill keeps on increasing as per the pro rata basis. Please resolve the issue.

Desirable Solution: Deactivation of my Vodafone postpaid connection: [protected]
You may contact me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy