Vodafone India Complaints & Reviews

I m from zadeswar bharuch area pin num 392011..there is a major issue of network n data of Vodafone in my area ..i[censored] on third floor then n then u can talk or connect or u should select particular area where network come...this problem occurs a year before also n it is major one I have complained many times but no proper action taken by company ...hope this time they people do something else so many customers in my area change their network provider due to very bad network of Vodafone in zadeswar, bharuch dist gujarat..

They offered the unlimited plans for 146 and 349 few weeks before. 146 for V2V unlimited calls and 349 for all networks unlimited calls. I noticed the exact amount 349 in their website www.vodafone.in (Screenshot attached) and recharged for 349 yesterday.

The plan was not activated. I asked the customer care. Now they are saying that the actual amount for the plan was 347 and it should be recharged only in EC shops and online recharges are not accepted. They never mention the details to the customers and in their website too. Even I recharged the plan 146 last month from online and it was get activated.

Some of them in customer care advised me to recharge from mobile by dialing *121*347#. Another person is saying that it should be recharged only from shops.

Their only intention is to confuse the customers and force them to recharge above 300. Now my main balance in above 300 and now I have to spend another 347 to get that unlimited plan from shops. Full of cheating and robbing customer's money.

My name is Aditya rajawat.my mobile number is [protected].I send porting request on 26 December. From tata indicom postpaid to Vodafone prepaid.but my mobile number not port till date today.

Please give me revert as soon as possible.
Aditya rajawat
[protected]

Hi There, I have port number [protected] to Vodafone from Idea network, i have received 3 sim till now and none of the numbers are activated. from 10th Jan 2017 i dont have network and i am missing all my calls. Please look into as soon as possible. I dont have alternate number also to manage for time being, when i check with the vodafone team, they are like lost the sim which was suppose to be delivered to me and they have been playing around.
I am not sure if they forged my documents for a new sim, please take this issue on serious note.
Regards,
Mahesh
[protected]

Why are you charging 4paisa per 10kb?
This is toooo much.
A normal pack of 1GB is of 300 Rs.
Then what the hell is this, prepaid is better than postpaid.
Vodafone has charged 2600Rs for only using 650 MB.
Plz help me
I am not going to pay it unless reduced.
So plz do the needful.
[protected] is my vodafone postpaid number.
Please reduce my bill charge or I can complain further

Hi my prepaid Vodafone number is [protected] I'm amar gupta. On last Sunday in the evening I made a Internet pack recharge and then I hardly use 2 3 minutes Internet surfing and disabled my data Internet then and there then after 10 minutes I got sms your data is consumed exhausted so I checked my balance it was showing zero,
why Vodafone deducted ₹120+ from my main balance for the Internet use . Please make a complain and return my full money back to my phone main balance, from Vodafone, it's all your automated system fault.
Say it to Vodafone Return the balance for the incorrect balance deduction.

I used code *111* and find my best offer and ther was offer that Rs 156=1Gb 3g/28d + 36TT (in48hrs)
And i selectec this offer.
After 48 hours i did not received 36 TT.
And now when i called customer care they are saying that i have to recharge with the same not selecting the option from USSD CODE.

IF THIS IS NOT AVAILABLE IN USSD THEY WHY VODAFONE IS SHOWING SUCH OFFER THERE

Hello Team,

Can I know the reason why you guys have over charged me ?
In the month of October, I had opted for Carrier Port from Vodafone to Airtel.

For vodafone, I was charged between: 1/Oct/2016 to 17/Oct/2016
For Airtel, I was charged between: 8/Oct/2016 to 7/Nov/2016

Can you explain this?

Received a call from [protected] saying an employee from Vodafone giving best postpaid plans. When I rejected saying I don’t want, he talked in a very abusive manner and he further said were he will block my number and remove all the balance and data plans.
Please take some actions against this

As per truecaller name is Hemraj Singh

I have lost my phone and vodaphone sim with it. When I went to the shop they said we are already in the process of stopping your number as you havent top up rs 200 from last 4 months. They said you will have to buy postpaid plan for 3 months and then convert it back to prepaid. Why should I do this. The minimum plan is also expensive. I. Already using other sim

Please help me in getting my google verfication code, as i ported from tata docomo to vodafone india i am not getting the sms. its carrier facility is the solution, i am getting from google.

when i login to my account, i have forgotten the password. if i go to recovery mode. it will send an sms, a code to my registered phone with the account. which is the number i have given to you. it happens that from past one month i am not recieving any sms. before that i was using tata docomo network with which i had no issues. please resolve it as soon as possible as i have very important data associated with that account.

Please help me, as i have important data in that google account,
my number is : [protected]

Several time my prepaid balance was detected by vodafone for many services (Silk pack, Soocth pack etc., ). However, these services were not requested by myself. Recently they detected Rs75 for DOTPOT. Why the hell they are detecting and similar thing happened to many of my colleagues and relatives. We all are planning to switch from Vodafone to other Telecom service providers using number portability.

I have been activated my prepaid sim to postpaid and same was activated by 2nd of Jan and I was told that you will receive 3 gb internet pack and same was not received. Been trying to connect to various customer care from last 3 days but still my problem is not solved. And I am tired now calling on 198 number but no reply and solution is given.
Not accurate activation information was informed. I have been said that I will receive 3gb internet but same was not received, in after calling every day same was not rectified and I was cheated by the company and now they r blaming me saying you have to sort your own problems we can't do anything now. Talk to our executive and call 198 and even after doing the same I have not received a clear information about my internet package.
I expect it to get it solved soon.
Thank you

We have being Vodafone customers for more than a decade using its postpaid and prepaid connection. Thus we trusted them to provide us a good wifi connection so purchased their dongle wifi device 2 years back.

Firstly we were forced to take a postpaid plan only in order to enable quick service, hence we took a postpaid plan of Rs. 350 per month offering 3GB data.
Initially for 2 months we were charged as per our plan after which the overcharging began and every bill shoot up to Rs. 1000 all of sudden. We had only 2 members in home using this wifi connection, my mother and me. My mother infact is not that tech savvy hence she used only for reading of whatsapp messages and emails. While I used it for checking emails, whatsapp and facebook. Hardly the data usage was 2-2.5GB a month.

We also went to Vodafone store located in Thane West, opposite Malhar Talkies to convert our connection to prepaid. But the staff was very rude with us. They kept us waiting for almost an hour on the pretext of their server was down(which is their usual reason for not working out customer complaints). After which I asked them to get me talk to their store manager. But the reverted that there is no manager here. I was shocked to see that a vodafone store in such a premium area of Thane having such ill-behaved staff giving vague answers.

After this torture, we decided to disconnect our wifi service with Vodafone since that is what they deserve. My mother called up the customer "care" service for disconnection which like others reverted back to go to the nearest Vodafone store. We could again withstand the torture of rude employees in Vodafone store hence I put them an e-mail on 17th Oct, 2016 for disconnection.

We were thrown a bill amounting to Rs.2500 on 9th Jan, 2017 with a legal notice from Harish Gore. This is utterly nonsense as we are asked to pay for something we did not even use. Infact it is us who should be sending a legal notice to Vodafone for overcharging us an amount of Rs.700 every month for 1 Year and 10 months even when we did not use the entire 3GB of data.

I would be thankful if this harressment by Vodafone India towards us is resolved at the earliest.

I recieved a sms from vodafone saying that i activated follo pack with 35 rupees deduction. When i called customer care they say i activated thru some link from vodafone ad. I am very sure that i never activated that kind of package and even customer care are useless that they also doesnot know about the details of that follo pack.vodafone, stop cheating common people from these kind of packs.

From morning my vodafone [protected]number was blocked for SMS.I asked to customer care they said that i need to register with TRAI.Actually I did not do any kind of marketing .Every i will send messages to my friends and relatives only.Without my knowledge they blocked.How to un block?

Today morning all of sudden i got msg from vodafone that Glamzone service is activated on my phone on my reuest. Whenever i never reuested to activate this service. This type of cheating makes by the co. Very shamfulthe msg received are as follows"Hello! Glam Zone pack is now active on your number, as requested.This service is valid till[protected] and a 7 days rental of Rs.35 will reflect in your next bill.To deactivate SMS STOP to or call 155223(toll free). While i reuested to deactivate and it is deactivated by the co. But the question is why it is activated.

I had put in a request on 31st december 2016 to put my number in safe custody.

Why has that not been done?

Please look up for the request number which was generated on that day.

I have already made a payment that day to put my number in safe custody.

I will now pursue my query in mode of COMPLAINT as vodafone as failed to honour my request and plus none of my questions have been answeres in this email.

When did i ever request to knw what is the procedure of safe custody?

Then why are you replying to me in that manner.

Either answr my question to the point or reply back stating that your unable to find an answer or not competent to understand my simply query.

[protected]
Request number[protected]

For the Vodafone postpaid Number [protected](KOLKATA).
I sent e-mail dated 05/01/2017 to the corporatecare.[protected]@vodafone.com, I requested to reactivate my number and change the tariff to Lifetime Postpaid 999, Reference number [protected] . Vodafone executive has reactivated my number but has avoided to change the tariff. I didn’t ask to reactivate the number only. I request you to investigate on it and see what was written in my request- e-mail. I sent again email to corporatecare.[protected]@vodafone.com but no reply till now. The interaction number is[protected] for my future correspondence. And my Vodafone mobile number has been activated w.e.f. 07/01/2017. Alt Cont No : [protected]/[protected] No call was received before the activation of my number. I raised complaint against it but without any resolution I received sms that my complaint is resolved.My Complaint No:[protected].

Hi, I received a call from an obliviously apparent hoax caller claiming from RBI trying to obtain details of my ATM and adhaar card from his vodaphone number [protected] which is listed to be in West Bengal. I am not sure if the caller is listed on the most wanted spam callers/criminal caller but on me interrogating he recluse to be continuously abusive in a particular Bihari accent. It may be minor prank but I found it most responsible to be reporting it at least to the complaint list of vodaphone in the midst as if it is a popular hoax'er in the blacklisting procedures could receive some more help. As I am not able to get through the prank calls report pages from. day of call 09/01/2017 approx. 7:40pm
Sorry for happened because we still remain small in this small world
regards,