Volkswagen India Complaints & Reviews

I found alloys bend when the car was just 4500 km when the car had vibration during the drive .

After repeated complaints i have just received a courtesy call from the dealer .And now they are telling that it is wear & tear .I have request that i want the contact detail of company official but the dealer is not willing to had over the details .

The only option for a complaint is customer.[protected]@volkswagen.co.in.br...

I purchased a Polo 1.6 from globus volkswagen delhi north on 21st April, 2011. My dilemma started the very first moment from the showroom only. The staff was at conflict among themselves only, they commited me something but after taking the advance the owner came and refused to the comittment. Giving them benefit of being near to my place I purchased this polo from them only. After running around 600 kms the A/c stopped working , I went to...

i'm Bala from Coimbatore, Tamilnadu. My cousin had booked a volkswagen VENTO from your showroom at Coimbatore for her sister's marriage. We had been assured to get the product by May end. As the purchase is being made in relation to an important function on our side,we were assured to get the car prior to it and we have paid an advance of Rs.0.75 Lakhs for the same.
We have been enquiring about the same for the past one week...

Respected Sir / Madam,


I have booked Volkswagen 1.6 Vento highline disel model on 18.10.2010 vide receipt no.5213 in the name of Shevam J Kothari with Dhoot motors, Aurangabad.They have committed to give me delivery by Dec 2010.However till date I haven't received the delivery of the same.

I have talked with Mr. Ingles Eleazar, in Dec, 2010 the Representative at Dhoot motors and at all times he...

Dear Sir,

Please go through the mail and tell me this is true or scam.The mail is below :-

Your ticket number:[protected] with Serial number
5368/05 drewthe lucky number: 29 We are pleased to notify you that your
emailaddress emerged as a winner in our Volkswagen Car promotional
lottery sweepstakes and as a result you have been granted the lump sum payout of
One Million Pounds.br...

I had booked a VENTO on 9th april 2011, within a week my loan was processed & my car no. was alloted to me. However, when i went to take the delivery i was told that my car has been given to someone else & i will be alloted another car.. Its been 2 weeks post that & i still dont have the car delivered !! Its a shame to see this kind of service from such a big name ! This is the kind of service i am getting right now i dont knoe...

Non- Delivery of Volkswagen Vento

Dear Team,

Booked a Vento in the month of Nov 2010(03/Nov/10)in chennai and till date
no response from the dealers end or the company.It is really sad to see an
MNC of this kind who does not care for their customers. I had been
following up with the dealers many times and they blame the VW company for
not deilvering the car on time and even called...

Sir,
I own a Volkswagen Vento AT purchased Feb 2011 from Global Gallarie Motors Pvt. Ltd. Thane, Car CH.No. WVWM10601BT023391. The Problem is that the car parts are of really sub grade category and I say so because recently the AC Vents luvers broke. My original complaint is with the dealer cause when I came to them the response was that the part is damaged and since its plastic so nothing can be done to repair or replace it. Adding...

i was booked a car volkswagen vento (trendline ) from atrica automobiles, patparganj industrial estate, on 11 th january 2011. they commited me to deliver the car within 8 weeks, but its 4 months completed . and i have not yet recieved a car . from some sources i got the information that they are doing cars black. they are giving the delivery to those who are giving them a black amount. please help me to deliver the car....

Hello

I, Anish K Motwani have booked my VENTO trendline diesel on Jan 27th 2011. with Carz Direct (dealer for GLOBAL GALLARIE at Thane).

I was promised 15-20 days delivery. It has been 3 months now but I have not got my car.
I have been Paying EMIs from past 2 months. Is this is how You give delivery to Clients.
It is not Professionalism and never expected this from Company Like VOLKSWAGEN.
br...

i purchased POLO 1.2 DIESEL from LALLY MOTORS ,LUDHIANA..{On Dated 6-04-11}
they did`nt told me that we can`t fit the out side accesory in car.like STERIO, WOOFER, AMPLIFIER .. {On dated 3-4-11} MY car burned {IN FRONT} with sparking in battery and they are saying its happend coz of amp.. and for repair i have to pay 30,000 TO 40,000... still the AMP., STERIO IS WORKING PERFECTLY..

EVEN it might be happen manufacturer...

Is there anything called customer service???

I Ankur Choksi had booked a Volks Wagen Vento IPL edition on 15/04/2011 and was to get the delivery latest by 28/04/2011 as promised by Mr.Sameer the sales executive. I however did not hear from them till 27/04/2011 hence marked a mail to the dealer that is KSM Motors and Volks Wagen India. After which they send someone to get the RTO Papers signed that too without informing that...

Dear Sir/Madam,
I regret to inform you that my experience with your esteemed company has been extremely disappointing as there has been an attempt to cheat me by delivering a damaged car. I request you to kindly take the necessary steps to ensure proper redress of my complaints. The facts of my complaint are as follows:
1. We booked a Vento Highline diesel from your dealer M/s World Class Automobiles at Moti Nagar, Delhi with...

I am Sheelu working for Microsoft India... Would like to bring to everyone's notice about the MOST DISGUSTING service that I received from Volkswagen Dealer - Elite Motors Pvt Ltd, 31 Magrath Road, Bangalore.. I booked my car with a down payment of 1,00,000 INR 3 weeks back.. I was told that if I need to get a car of my chosen color red, I need to wait for 3 months.. What was readily available was white.. I went ahead for White color...

Reported complaint at Frontier Autoworld Pvt Ltd. on 4/4/11 as all door manual Center locking was not working.My Car details are VIN no WVWM10606BT021653. The service engineer confirmed me to arrange the spare with in week time and handed over a Invoice No. SIP110034 dated 4/4/11 .

Today one week has gone , now i am not getting call from them even they are not responding to my Phone call.
I am using my car without locking...

My name is Shabaz hussain siddiqui an Indian stays in Hyderebad. I had booked vento diesel trend line red color car on 12th October 2010, 190 DAYS BACK at AUTOMOTIVE MANUFACTURERS PVT. LTD., SECUNDERABAD with Rs. 75,000/-. At the time of booking they committed to deliver the car within 90days but till now no action has been taken even after my various follow up with the entire concern persons. According to Mr. Murthy (CEO) “they are no...

Viral Desai responded on 01 Apr 2011 at 6:03 am #

Valkswagen Head Quarter: When we called up for update after long time for VW Passat, In discussion on of the Sr. Person from VW, whos name i dont want to disclose. Said 75000 Kms are huge for VW Vehicle. Isnt it sound pathetic…it means that you can buy this car just to show off, you can not run it on the road. In comparison i would say Inida’s local companies like Maruti...

I had booked my car on 3/02/2011 with committed deadline by Mar 31, 2011 for delivery with M/s Shaman Cars Pvt. Ltd., Mumbai. However, till date there has been no response from the dealer inspite of the reminders (mails and phones). In view of the committed dates, i have done the deal of existing car, which has been sold.I had only one car, which has now been sold and i and my family is facing a serious daily problem. My concern no. CAL5653...

Please, Do not buy any of Valkswagen vehicle as its good in Germany only not in India.


Dear i.V. Michelina Lauriola Maenza and i.V. Karin Gaedecke



This has reference to Complaint CL 5903 and my emails to you on the subject.



I am not able to find a sight of the action of local importer and seller(who GMS Motors P Ltd( Presidential cars) understandably...

i am praveenkumar from kumbakonam i buy volkswagan polo from chennai dealer. its minor accident i gave the car 14 th march for service and repair. my vechile number TN 68 A 7890. THEY COMMIT TO GAVE ME DELIVER MAXUMUM 10 DAYS. BUT STILL THE DATE THEY DONT TAKE THE CAR FOR WORK ITS STILL THE SAME CONDITION WHEN I GAVE IT. they never bother and dont reply proper also. so pls take action as soon as possible...