Volkswagen India Complaints & Reviews

I HAVE BOOKED VENTO TREDLINE ON[protected] , AND HAD PAID TOTAL AMOUNT ON[protected], BUT DEALER IS NOT RESPONDING ME REGARDING DELIVERY OF CAR AND NEGLECTING MY CALLS AFTER RECEIVING TOTAL CAR AMOUNT, AS I M STAYING 90 KMS FROM SURAT , WHEN I WILL GET MY CAR. { NAME: AYUB KHAN }...

Dear Sir
this complaint we given for poor service/ wrong commitment of your Chennai dealer ABRA Motors Pvt. Ltd.
We booked V W Polo on[protected] by paying Rs 50,000/- advance vide receipt no.6852. with the commitment vehical will be deliver for pooja on 24th oct (DHANTERAS) after getting full payment and delivery on 27th after fulfilling RTO formalities.
We paid 1,44.923/- on 22nd oct vide receipt no.7069 on promise...

I bought a brand VENTO DIESEL HIGHLINE delivered on 24th dec 2011 and found it to be a defective car with shivering and jerking felt on the left hand side on highway rides above 80 kms speed. we intimated the support team with great confidence but totally disappointed to hear irresponsible excuses like wheel balancing / alignment. how can the dealer / company say such reasons for a 2 day old car. Taken back for clearing the same again returned...

i purchased a volkswage vento tdi model car from viraj motors kanpur on 23rd ocy2011 under the breeze offer run by the company during that period.till date i have not recd. the breeze kit installed in my car and for which i have been committed several things several times by the company people /dealer staff.
this is surprising that the worlds largest car manufacturer operates in this befooling manner.

mohit saxena br...

I BOUGHT VENTO CAR ON 31ST DECEMBER 2011 AND TOOK DELIEVERY
ON 1ST JANUARY OF VENTO CAR DL10 CC 1147. DURING DELIEVERY
I FOUND ONE OF REAR RIGHT WINDOW WAS HAVING PROBLEM AND ALSO
LEFT HAND HORN PAD WAS VERY HARD. SAME WAS REPORTED TO SALES
PERSON BUT DUE TO HOILDAY ON THAT DAY COULD NOT ATTENDED BY
VOLSWAGEN STAFF. NEXT DAY SERVICE ADVISOR FROM SHOWROOM
WAS SENT TO MY HOUSE AND AFTER CHECKING MY...

I SANJIV DHONDU NIKAM have purchased POLO 1.2 COMF DIESEL engine no-CFW024038 on 18/10/2010 and i have done first servicing on17-sep-2011 invoice no.SIP111205.Today i am willing to go to shegaon so when i checked the level of oil i found that it is low.So kindly inform me on my mobile no.-[protected] further guidance....

Sir,

I have purchased the above numbered Volkswagen polo from M/s Abra Motors during October 2011. In the month of November, the vehicle met with an accident and the same was given at your workshop on 7th Nov ember 2011 for accident insurance claim. The due date for delivering the vehicle was mentioned as 20th November 2011, the after repeated enquires the same was given delivery on 21.11.2011.


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Sir,
Please note that Self had purchased "Volkswagon Jetta Car" details as below:

Dealer from whose purchased is being made: Globus Cars Pvt Ltd A-82 Gujrawala town Part - 1, Main G.T. karnal road, Delhi 110009

Model/Make: Jetta comfortline Diesel black

Date & no Of Invoice/Amount in Indian Rupees : 28 Nov.2011, Invoice no GCPL/804/2011-12. Rs. 17,51,357

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I have purchased a POLO TDI Highline model in Oct 2010 - The car was very sparingly self driven by me and it went for the 1st service in Nov 2011 on the completion of one year or 15000 KM whichever is earlier. The car has been driven only for 3270 KM so far.... after one year..... The car was parked with the Hand breaks on inside the house car garage... When taking the car after a gap of one week the hand break got totally jammed... and...

i bought a volkswagen jetta base model which doesnt have a reverse sensor.i planeed to fit a new one from outside but the company threatens that i will loose the warrenty if i fit it from outside.the rate of their reverse sensor is Rs 25000 when good quality sensors ar available outside for less than 10000rs.i decided not to fix a reverse sensor.do u think its right .i am planning to approach the customer retressel forum for this...

sir
i have buy a polo comfort line car my nearest car dealer budhwar car pvt ltd rohtak haryana by chance my car is accident and my car in garriage from 18/11/11 The workshop men dont give any response and i have harassment by the workshop men, workshop men told me i have not spare part of your car in our agency he said i have not responsible for the this spare part of your car i have go to the agency more than six time ihave spent...

My Car had met with an accident and it had been sent to the Service Centre to be repaired. The windscreen had broken down and the bonnet also had been hit. The Service Centre had the car for 3 weeks. The response from the Service Centre was very bad. The car delivery date had been postponed several times and finally when I receive the car, it was in a horrible state. The windscreen has not been fixed properly. I clearly do not understand...

I had done first servicing of my VW POLO Highline car, of Reg.No MH 04 EH 7423, on 22/10/2011 from work shop, Global Gallarie Motors Pvt. Ltd, VW THANE. On that day they told me that their billing system was not working so later they will send to me by post. but i have not yet received the bill, when i phoned to them they are not responding properly. what is the reason behind this ? and is this customer care ?
i was blindly believing...

The Volkswagen Service Centre in Lucknow not only takes extra time and provides bad servicing, but I was also asked by the persons to pay bribe for speedy servicing and to avail the benefits of my car insurance. The staff was very uncooperative and persistent on taking additional money without providing me a receipt for the same. I faced many problems to get my car serviced which was well insured. Kindly bring this to the company's notice....

Dear Sir / Madam.

I have taken Car Vento Highline Petrol Model in Month of May 2011. Car Reg No: MH-02-BR-0045 and Chassis No: WVWA11606BT034606. My car was not started once in OCT 2011. So I called up on toll free no and person came from their he did junk start. Then I took my car to KSM motors pvt ltd, vashi. Who is authorized service center of Volkswagen. I told them to check everything and give my car. They did check everything...

Incident 1:
Dealer: Shaman Motors – Downtown Mumbai
Service Requested: Annual maintenance.
Service Advisor: Stephen
Delivery Date promised: The same day as pick-up.
Actual Delivery Date: Three days from the pick-up day.
Car condition on return: Deplorable. Returned un-clean and scratched at the bottom.
Issues with the service:
1. Late Delivery of car.
2. Car returned in terrible...

Dear Sir,
This is to inform you that on 19.10.2011 I purchased Volkswagen Polo TDI from M/s Viraj Distributors,Lucknow. On 20.10.2011 I noticed a humming sound from the power steering while turning and even in stationery condition. I immediately contacted the dealership, there I was sent to their workshop, where I was told that this sound is from front shocker as the shocker bearing has gone dry.
I asked them how could you...

I had purchased Vento Diesel Highline from M/s. Tornado Motors Pvt Ltd, Santacruz West, Mumbai on 4.8.2011. On receipt of RC book with Regn No. MH-02 BR 6416 it was observed that model was printed as POLO Petrol instead of VENTO DIESEL. This was intimated to the dealer and the RC book was handed over to the dealer on 16.8.2011 for necessary correction/issue of fresh RC book. Dealer assured that the same will be issued within fifteen days....

I own a POLO Highline Diesel car (MH-12 GF-1898).

I have shown my car at the Vidyut Motors, Pune for first servicing and also for Body Noise. The servicing they have done was not up to the mark like they have done only oil change I guess nothing else, car condition was the same I have given them before servicing. They even didnt clean the car even the car was there for 2 days.

Also for body noise issue they said...

I have booked my car"Polo Trendline" on 1/8/2011 from "Automarks Motors pvt.ltd.near high court,
SG highway, Ahmedabad.
I gave the booking amount and booked the car having sales contract form no 6069 dtd.1/8/11 given by trader to me, which states the Amount of insurance of 20212/- in sales contract form.(The amount is for 'Nil Depreciation" insurance of car, as explained to me by sales executive.)br...