Volkswagen India Complaints & Reviews

I purchased the VW polo & I told that I have to take a Policy from dealer only (With Zero Dep Cover), I agreed to that statement of an executive but when I enquired at the website of the ICICI Lombard General Insurance, I saw a HUGE Difference in a premium Payment.

I was charged Rs. 27830/- by the dealer & the executive of ICICI Lombard called (from[protected] & offered me the same policy for just 21000/- (With...

more than a month has passed since my black passat bought on 1st july 20111 n only 8000km driven went to service for minor repair.despite repeated reminders nobody gave us proper reply n still waiting fo my car.
very poor service record here in patiala.
they themselves need urgent repair of the whole staff at volkswagen patiala...

I am complaining about the worst service of Volkswagen cars in the J&K state, whose sale & service are being provided only & only by Indus Autowheels Pvt. Ltd. in the whole state. Moreover they don't even have the spare parts for the cars even after selling more than 900 units of polo alone here... When I asked them about the progress of my accidental car, they gave me the lame excuse by saying the the damaged AXIAL of...

Hi, I'm Nilesh Doshi. I'm sharing my feedback rather a complaint post 1st service of my Volkswagen Polo @ Nerul, Navi Mumbai, Maharashtra. The service was done yesterday, i.e. 15th May 2012. The issue is, 2 out of 4 car AC vents in the car, one located at the extreme left at the passenger seat and another at the centre of the vehicle are broken just after 1 month of buying the car. This is primarily because of poor quality material...

i brought a volkswagon vento in july 2011 and since then this car has lots of problems. at 5000kms it had a breakdown and it had to be towed to dealer. problem was that coolent level went to empty without any indication. how come a brand new car had a breakdown at just 5000kms? it was in workshop for 15 days. AC was never effective and on repeated complaint they say that it cannot be repaired as it is like this only. and now AC vents has...

Hi,

MYSELF SUMIT BHATIA LAST WEEK I BOOKED VOLKSWAGEN VENTO THROUGH ONE OF THEIR SALES REPRESENTATIVE MR.NITIN AGGARWAL -[protected] FROM FRONTIER AUTOWORLD D-192 OKHLA INDUSTRIAL AREA PHASE -1 BRANCH . I TOLD NITIN THAT I AM CONFUSED WHETHER I WILL GO FOR VENTO OR NOT , STILL HE INSISTED ME TO ATLEAST BOOK THE CAR. HE ALSO OFFERED ME DISCOUNTS ON THE CAR I BOOKED . HE SAID WE WILL GIVE YOU THE CAR AT A PRICE...

We were taken aback by Volks wagon India services in Kolkata at OSL EXCLUSIVE PVT LTD ,Topsia Road. The Advisors there are are un- courties, they belive that a customer is their slave & when ever they want they can call the car for service.

Note that our car had gone twice for service firstly they dont have time to book sevive before 15-20 days days, secondly if you have fitted any sound system from them on purchasing the...

Dear sir ,
myself swati i bought a car polo tdi (diesel) from volkswagen meerut showroom "S J S motor" on 27feb2012,from the very first it shows defect about which we informed to salesagaent & to GM meerut showroom but they dint took matter seriously and from that day car was standing at our home useless ,finally we complained to customercare on 4th april they pick our car and then they said we will replace the...

Dear Sir/Madam,
I(Rajat Kumar Rana) have received a message from the TD-041092 about the requirement of documents and photographs for final selection interview. for the easiest identification I am quted the actual message from mobile message box--"Regarding your final selection for interview kindly email your passport photo and updated CV at volkswagen.india.[protected]@gmail.com
Received:
09:26:54am
Today(26th march,12)br...

I am a businesman.I bought volkswagon polo (tdi)in sep 2010.
Three months ago on 16-jan-2012 I am taravelling with my family from haridwar to rashikesh.On the way our car damaged by a heavy sitone and stop immitedlly does't mave a single step ahead then at morning I call the company's toll free no and the send there towing van and took the car at thier service station after they tell us your car's engine was seized due...

I amarnadh reddy, the owner of POLO TDI bearig vehcile No AP36--AK-0111. the vehcile was handed over to the service point on 07.03.2012., for which the car was stopped on road due to the engine was not started. Previously the oil chamber was damaged twice and it was rectified with reckless answers stating that the Indian road doesn’t suit for these types of cars. The dealer in secundrabad is irresponsible from his side. Another problem...

Dear Sir,

I Have bought my Volkswagen Polo on August last week, 2011. Before 10 days i had hit a speed breaker and next day i noticed my oil tank was leaking and was surprised to see that there were no notification as when i checked the oil it was over and the car engine would have seized. Thankfully insurance covered most of the expense except the engine oil.

But some of my friends whom i know also own polo...

Dear Sir/Ma'am,

I have purchased a new Wolksvagon vento TDI highline from you on 22 Jan 2012 from Artica Automobiles Pvt Ltd. New Delhi, somehow i have been given a faulty car, which has a starting problem, the car has suddenly stopped on road o 16th Feb and then never started, i had called for roadside assistance on Wolksvagon toll free service assistance no. ([protected]) people from Artica Automobiles workshop came...

I , Suman Sharma, bought Volkswagen Polo from Atrica Automobiles LTd . Parparganj ,Delhi.I was Sanctioned a loan of RS 500000(LOAN ACCOUNT NO[protected]) from Volkswagen Finance and was informed about EMI'S that if i will pay one EMI in Advance than i need not give the next EMI the NEXT month.As i paid first advance installment in Febrauray so i was informed that i need not to give the installment in the month of March as my installment...

THE CAR WAS PURCHASED ON 26.04.2010 HAVING A WARRANTY PERIOD OF 2YRS. BUT FROM APPROXIMATELY 6 MONTHS FROM THE DATE OF PURCHASE THE STEERING STARTED GETTING LOCKED AUTOMATICALLY WHILE DRIVING ON SEVERAL OCCASIONS. I HAVE FACED THIS PROBLEM ALREADY 4 TIMES TILL DATE WHILE DRIVING. EVERY TIME I FACED THE PROBLEM THERE WAS AN ASSURANCE FROM THE SERVICING DEPARTMENT OF THE COMPANY AFTER THE REPAIRS THAT IT WOULD NOT OCCUR HENCEFORTH. BUT UNFORTUNATELY...

I had given my Vento (MH12HL2422) to Vidyut motors on 21 Jan 12 for servicing after i met up with an accident. They told that the damage will take 3 weeks to be repaired. After that i am continuously calling them for update but am not able to get any update from the Service center. I myself went to service center on 4 Feb 12 and found that no work has been started on the vehicle and is kept at the place where i left it with no work started...

I bought a POLO car on 19 JAN 2011 , on 9 dec 2012 car sent to bhopal for repair under insurance coverage for changing of OIL CHAMBER which got damaged in road pot hole , dealer informed me after 10 days by estimate no 617 dated 24.12.2011 about repair cost to be borne by me is RS 557383 ie higher then the cost of new engine and even highrer then the COST OF NEW CAR , isnt it should be called a scam dealer is playing with customers...

mohd inam khan <[protected]@gmail.com> Mon, Jan 30, 2012 at 12:44 AM
To: customer.[protected]@volkswagen.co.in
Cc: [protected]@vw-puranmotors.co.in
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To,

The Volkswagen India,
Customer care service.

Kindly go through the my email 05.12.2011 & your Customer care service reply dated 05.12.2011. I am pained to inform...

Dear sir,

it is quite annoying for me to mark a complaint against a world renowned company but i have to as theirs been a lot of negligence i have observed in the last 20 days when i offered my complaint o the VW customer care. as it is not a issue related to the dealer i was marking all my mails to VW but unfortunately left with no answers from them till date.

i had taken a delivery of my car on the 1st of Jan...

I have a Volkswagen Vento Automatic transmission petrol driven car purchased last year from VW Jabalpur. I have been facing problems with the horn from last 6-7 months but last time when i visited the showroom the problem could not be sorted out as the staff was not fully trainedand the airbag unit needed to be replcaed. I am in merchant navy and was out of India and finally came back home in Dec. Since then i have been to the showroom 4-5...