Volkswagen India Complaints & Reviews

It is our good pleasure to offer you the following employment on behalf of Volkswagen motors India Ltd in respective department. Departments: IT-Software/Hardware Administration, Production Department, Sales and HR Department title: Senior Executives and Managers, Sr. Engineer, Administrative manager, Production Manager, HR Executive/Manager, Quality Controller, Recruitment HR. Total: 35 candidates Short-Listed
Location: Delhi/NCR Pune, Banglore, Mumbai, Chennai, U.P, M.P, Gujarat, Haryana.
(*The Short listed candidate keeps the right of being getting posted at the desired location subject to the final decision of HRD after discussion)
Venue Date: 28.01.2011.
Venue place: Mumbai
Salary: Consolidated salary of 30`000/- to 280`000/- per month for the first three months after which a revision will be worked out based on performance. Your employment with Volkswagen motors India Ltd is at-will and either party can terminate the relationship at any time with or without cause and with or without notice. We’re happy to inform you that your profile has been short listed online for selection process & as a part of this process we invite you to attend an aptitude interview as per below mentioned details.
*Candidates reporting late will not be accommodated in the process. Please note that you need to carry the below mentioned documents for attending the process.
1. Hard copy of the invitation Mail. (Entry strictly prohibited without the print out of this mail)
2. Hard copy of Resume, Photo ID Proof and 3 Photographs
3. Mark sheets and Certificates of 10th and 12th (originals + 1 set of photocopy).
4. Mark Sheets and Degree certificates of Graduation and Post Graduation and Professional degree
Candidates not carrying the above mentioned documents (1-4) will not be allowed.
The short-listed candidate’s personal communication or visits to company office, is not allowed before the given interview schedule.
One extra person is allowing with female candidate
Please note that this call letter is non-transferable and is valid only for the date & time mentioned. Selection process will not be extended. You are requested to take note & plan accordingly.
Your call letter and air tickets will be dispatched shortly after getting the confirmation of security deposit in the bank. You are supposed to deposit Rs 9860/- the initial security by Tomorrow in Standers Bank A/c No.[protected] in favor of company name Volkswagen motors India Ltd. The security amount paid by the candidate is a refundable amount which attracts no taxes as well. For further queries you can mail us at [protected]@directappointhrd.com or you can call directly to the HRD with in official working Hours i.e. 10 Am to 5Pm, calls after the working hour shall not be accepted. We wish you the best of luck for the subsequent and remaining stage.
Mukesh Mishra (Recruitment Head).
[protected]@directappointhrd.com
+91-[protected]
Volkswagen Group Sales India Limited
3, North Avenue, Maker Maxity,
Bandra Kurla Complex, Bandra (East),
Mumbai - 400 051.
India.



VOLKSVAGEN MOTORS INDIA LTD.


i have received offer letter from Volkswagen motors India Ltd, its ture company..pls help me friends

VOLKS WAGEN INDIA LTD

Dear candidate

Your Resume has been selected by VOLKS WAGEN COMPANY HRD. I have attached your Appointment Process letter with this email. Kindly see the attached file for more details you send a email Company H.R. Department email id:

([protected]@directappoithrd.com)

Note - you can call in official working Hours Monday to Saturday – 10 Am to 5 Pm,

(recruitment head-H.R. Department)

Mr mukesh mishra
Contact No. +91-[protected]

the sales person at the volkswagon showroom lied and gave me wrong infromation about delivery of volkswagon polo and has taken 2 weeks extra after having confirmed 2 weeks ago about car having arrived from the factory.the sales rep lied everyday about the delivery and stopped answering my phone calls.and after having called 4 days ago about the car arriving and i still have not got delivery. the manager of the volkswagon gurgaon showroom was also of no help and did not even try to explain and didn't care much of keeping me waiting.

I have purchased volkeswagen polo Car, Regd udb0000877from sjs Automobiles, Delhi Road, Meerut on 13 dec2010. The Vehicle was not running properly. THE dealer, 'Ms sjs motor' on examining the veh informed that The Engine Compressor is defective, The vehicle has been with the dealer for the last 8 day but no action to repair/replace the defect has been taken till date. Since I am not able to use my vehicle i am not able to carry out my businees effectively and efficiently, consequently suffering huge losses to the extyent of Lakhs of ruppes. The 'Dealer' and his staff do not attend my telephonic calls and even on personal visits to them, do not give any satisfactory response and are in fact rude in their behaviour. This not only reflects poorly on The Dealer but also your esteemed company and the customers are loosing faith in the services of your company.i regret having purchased a car of your company and having to go through this harrowing experience. The Company has given a Warranty of 2years on it's Engine but myd the engine is already not performing satisfatorily.
I request that urgent action be taken at your end within two days at your eshend to get my vehicle repaired satisfactorily, or i shall be constrained to seek legal redy, which is neither pleasant nor desireable. I await an early response frrom your end.
Your sincerely,

Rakesh Kumar Kaushik
2/32, Shradhapuri Phase I
Meerut (UP) -250001
Contact : [protected], [protected]

The following is the text of the complaint posted by me on the Volkswagen web site (India as well as Internationsl) and copy of the mail sent to VW customer care in India.

"I own a VW Jetta bought in August 2008 from Kashyap Automobiles. This is not the first time that I am visiting this page on your website. I have been here in the past also because of various service related problems that I, as a VW car owner, have encountered. While some of these problems have been attended to, most of them still exist and it seems that the Service Stations of VW in Gurgaon do not have adequately trained staff to either diagnose or address the complaints of car owners such as me.
The latest problem encountered by me last week was that the car moved very slowly despite gears being engaged and accelerator pedal being fully pressed. Somehow I could reach the car to your authorised service station in Gurgaon. On inspection by the service engineer, I was informed that the clutch of the car would need replacement. I was virtually shocked at this diagnosis as the car has only done about 58000 kms and one does not expect the clutch assembly to wear off in 58000 kms. Mind you I have been driving Marutis and Hondas in the past, and still own a Honda and I have not had such an experience with any of the other cars which have done over 100,000 kms. Moreover the estimate provided to me by the service station is an astronomical sum of about Rs. 55,000.00. The break up is Rs. 15,000.00 for the clutch, Rs. 1,300.00 for a bearing, Rs.33,000.00 for a fly wheel and Rs. 5,000.00 for labour.
VW is an internationally acclaimed company for it's technically advance engineering, with which their cars are manufactured and sold worldwide. Your Indian advertisements talk of German Engineering, and such cars are known to run trouble free for upto 200,000 kms. Such an experience with my car is therefore not acceptable at all. I had purchased this internationally acclaimed model from an internationally acclaimed car manufacturing company so that I would experience trouble free service for years.
My car is covered under your extended warranty programme for 4 years fromm the date of purchase, however, the service station informs me that this repair / replacement of parts would not be covered under the extended warranty program.
You are requested to look into the matter, as this seems to be a manufacturing defect in the clutch assembly installed in my car and arrange to have this problem attended free if cost.
I would also request a direct response from the company rather than from the servivce station / call centre as these people are unable to provide satisfactory answers to the questions that I have.
You may consider this as my rightful demand as an owner of a VW car.
Regards,
Harsh Krishnatray"
C9/13A, DLF City Phase-1
Gurgaon
Harsh.[protected]@gmail.com

car complain
Sir,
I am Rajkumar lalwani I have purchase polo car dated, 11.10.10 but this car down spar part’s hight very down lot of time complain this problem but not give to solution for this problem 3 to 4 time dammage to bottme to my car one time dammage to oil sill after dammage oil sill I given to car company service center & repair to car and again ask to company on this problem but till date not give to any anser this problem is not with me but other lot of person is also submit this problem of company.

date Thank you
20.12.10 Rajkumar lalwani
[protected]

While purchasing the above car, the dealer expalined to me about the advantages of taking the insurance by M/s.Volkswagen. I have opted to take the policy of M/s.Volkswagen India Limited. Unexpectedly my car met with two minor accidents. In which I have claimed the damage which is repaired by your dealer. I am told by the concerned person that the bumper to bumper cover is eligible only two times a year. The accident is something happens beyond the control of the person who is using it. So, insisting certain conditions regarding the bumper to bumper claim is a distrust by the insurer on the insured. This is not correct. So I request you to take up the matter with your insurers and make required modifications in the policy terms and conditions.

CA K.J. Thomas

Hi

Just want to share my personal experience with Volkswagen Delhi West (World Class Automobiles Pvt Ltd)
Address:68/3, Near Moti Nagar, Najafgarh Road, Moti Nagar, New Delhi. ,
New Delhi, Delhi, 110015.

I have a POLO which I purchased in August 19th 2010 earlier there was some issue with the alignment the car was moving towards left. I called the advisor and he asked me to walk down the service station and he will get it checked. Same day I have to go to Chandigarh. Once I reached the service station and I asked for the same advisor at the reception the reply I got was he is busy and will be here within 15 -20 minutes however no one turned up for 30 -35 minutes I asked for the same advisor as well as called the same advisor he said he is with a customer and have one in queue. After 1 hour and 20 minutes he turned up look at the car and said he will be right back and was back in approximately 40 -45 minutes by that time I already spent almost two hours just waiting for someone to tell what the issue is. He took 20 -25 minutes just to open a job sheet I asked for a manager/supervisor the only reply I got that there is no one if we have any issue we can either speak with Sachin/Jaspreet. The incident I mentioned above happened two months back.

I was in Dehradun for last three day while on the way I small stone from the roadside hit the windscreen on the right top corner and there was a small scratch on the screen. The crack took over the entire screen in two days. I called an advisor name HARI OM and he told me that it will take 3 days and I have to left the car at the service station. Once I came back to Delhi I called HARI OM on Monday morning he asked me to walk down to the showroom I asked for the same advisor at the reception I had to wait for 15 -20 minutes as he was with a customer. I called the same advisor three times and the reply I got was he was with a customer and have other customer waiting in the queue. I asked for any other person who plays the same role he said he is also busy with a customer, simply shows a bad after sales service. They only listen to you till the time you have not purchased the vehicle. This is just one example. I got a call to collect the RC as its already November it’s been almost three months and the reply is there was some issues with the printing of DL 4C NA _ _ _ _ _ series. As per the concerned person at the showroom and once I called the guy who called me said once he checked the RC was there they might have sent the RC back. This is the second example of bad customer service. This time to change the windscreen and as there was some issue with the clutch paddle just to open the job sheet it took almost 3 hours. I called HARI OM multiple time and he never turned up or called me. Later on Jatinder kumar was the one who walked up to me to check if I have some issue with my car or if I was waiting for someone. I really appreciate him as first of all he apologized for the inconvenience and helped me with the issue. Till that time I was pissed with the service and called [protected] and launched a complaint. The only call center they have in Mumbai they don’t have any on phone escalation. She asked for the entire issue and said I will receive a call within 48 hours which I never expected for VOLKSWAGEN GROUP. The call was escalated to someone once I mentioned that I will put a blog on Google and Twitter. Someone called me next day in the morning after telling him the entire story that it’s the same story every time. They don’t have the setup in place the reply I got was two of the service station have closed so they have the entire work load and they are running short of people. I asked for the corporate number/email id he said the call center it the highest authority to whom the issue was already escalated. He asked me to come is personal and said will check with the staff.

In other works if we talk about the product or the services. The product is not good nor the services. Now the first service is at 15000KMs / 1 year which one is early. I’m sure if the car will be on road I will face some issue and I’m prepared myself for the worst services in future. If we talk about the ground clearance in this segment the ground clearance for POLO is 168 mm comparing with SWIFT 170 mm JAZZ 160 mm FIGO 168 mm I10 165 mm RITZ 170 mm. My recommendation is SWIFT over POLO.

Will try to escalate it to the next level. Still searching for the big shots for VOLKSWAGEN GROUP.

Kshitij

Dear Sir/Madam,

I humbly submit that I bought VW Jetta (car no. RJ 14 CH 0585) and right from the begining I was having the problem with the clutch which I have informed to the dealer (Tanya Cars Private Limited). Every time he told me that the problem is being rectified. Now the problem is so big that clutch is so hard causing daily leg achque to me.

Apart from above I have found another problem recently that is related to tyres. Due to some technical snag the tyre is bublling when I am driving the vehicle. When I have contacted insurance company (Bajaj Insurance), they have refused to pass the claim saying that the problem is due to manufacturing defect. After that I have contacted the dealer, who has refused to act saying there is no technical defect.
Note that due to this defect I daily have to fill the air in the affected tyre.

Now I am as a consumer in huge pain as firstly, I cannot go to any longer distance and even on the city roads this condition may lead to an accident for which VW would be responsible.

As I cannot travel long distances and being a businessman which is routine for me I am also having business losses.
For the clutch defect I may have leg proglems.

Note that I have bought the vehicle on the basis of worldwide reputation of VW but sorry to say that now i am cursing myself for the decision. Even I am ready to give the vehicle back if the company is ready to reimburse my money.

Also note that I have atleast called many times at your customer care with no result.
I dont understand for what these customer care nos. are for.

You are requested to look into the matter.

Thanking You,

Your Sincerly,

Puneet Gupta

I had booked a Vento at World Class Automobiles Pvt. Ltd., Moti Bagh, New Delhi on 19/09/10 vde a booking amount of Rs. 75000 & was given to understand that the delivery would be given in 25-30 days. My loan amount of Rs.297750 was also disbursed on my request in end Septemeber. After 30 days, post multiple follow-ups I was told to deposit the balance amount & was told that the delivery would be given by 02/11/10. One day before the promised date I was told that the dellivery would be given in the 3rd week of Novemeber.

Am asking for immediate delivery failing which interest be paid on the amount deposited. Would also point out here that there is no transparency in the delivery schedule. No booking Vs delivery schedule is publically notified.

Request your help in resolving this. Have given below the mails exchanged, so far, for your reference. I have not been contacted by the dealer neither the manufacturer.

Regards,

Note: Forwarded message attached

-- Original Message --

From: "Girish Maini"[protected]@rediffmail.com
To: [protected]@vw-worldclassauto.co.in
Cc: customer.[protected]@volkswagen.co.in,joerg.[protected]@volkswagen.co.in,maik.[p...⇄
Subject: Re: Re: COMPLAINT AGAINST YOUR DEALER - WORLD CLASS AUTOMOBILES]

Girish Maini


Thanks for the reply. Was expecting such revert. Guess it is as per your Volks Wagen standards you boast of !! No one has even bothered to call me & find out what has happened. so much for your standards...... Seems you have not gone through the complete complaint:

1. The form delivery period was not mentioned when the contract was signed by me. It is apparant that it has been filled in by someone later. The handwriting is different.

2. Why was I told to submit the balance payment if the delivery time was 9-10 weeks as is being alleged ? You should have asked for it when the vehicle would have arrived. As per the commitment, I was to get delivery today.

3. Which other manufacturer takes so much time to deliver ?

4. Where is the transparency of your deliveries ? would like to know details of bookings made after mine & their delivery status.

5. I am a corporate customer & am sure to bring this to the notice of my organisation.


I do not have the time to get into arbitrary arguments. If you deliver the vehicle in the 3rd week of November, please pay me interest on the money I have deposited.

Regards,



On Wed, 03 Nov 2010 12:15:11 +0530 wrote
Dear Sir,


Please find enclosed copy of the Sales Contract form signed by you, which

indicates delivery commitment of vehicle as 9-10 weeks. Accordingly your

vehicle will be deliverd by Nov 3rd week


For any assistance please contact undersigned.



Thanks $ Regards

Jyoti Sharma

Customer Care

Mobile No- [protected]



I wish to bring to your notice the appalling experience I am going through, at the hands of your dealership M/s World Class Automobiles Pvt. Ltd., Moti Bagh, New Delhi

I have booked one VENTO HIGHLINE (Candy White colour, Petrol version) vide order no. GEEAA01404TH. The booking was made through Mr. Monit at the dealership (Mob# [protected]) and I was told that the delivery would take 25 to 30 Days. I had remitted the booking amount of Rs.75000.00 vide Receipt no.GEEAA03000TH Dated 19/09/2010. In the meantime, I also applied for a car loan, which was disbursed by AXIS Bank to the dealership in end September for Rs.297750.00.

Post 25 days of booking I started following up for delivery. To my utter displeasure, Mr. Monit redirected me to another number where I was told that delivery would take time. After rigorous follow-up a number of days I was finally called by Mr. Ankush (Mob#[protected]) on 28/10/2010. He told me that I should deposit the balance amount of the car and that the delivery would be given by next Wednesday (03/11/2010). I promptly deposited Rs.514505.00 on 30/11/2010 vide receipt number GEEAA04146TH vide cheque number 851998 drawn on Royal Bank Scotland. The cheque has since been cleared by my bankers.

Today, ONE DAY BEFORE THE SCHEDULED DELIVERY when I called to ask what time the vehicle would be delivered, I was told by Mr. Ankush that vehicles are not available & that the same would be delivered between 15/11/2010 & 20/11/2010.

My question is why was I told to pay the entire amount if the vehicle was not available ? Why was I not given a clear picture at the first instance? Why did Mr. Ankush / World class Automobiles Pvt. Ltd. Wait till the last day to tell me the status ? On being questioned, he refused any help and promptly told me to talk to his superior and said he could not do anything. When he had confirmed delivery of vehicle & requested me to remit the balance payment I sold off the car I was using. So you can very well understand my predicament.
VolksWagen is a world renowned name & a brand to recon with….or so I thought. Is this how your customers are treated ? The personnel in the dealership are extremely ill equipped to handle customers, neither are they updated on correct delivery status. Your customers are misguided. I am sure you realize the loss of credibility of the brand, in the market.

I request you to kindly get my vehicle delivered immediately & also direct the dealer “World Class Automobiles Pvt. Ltd” (which they are definitely not !!) to pay interest on Rs.514505.00 for the days the delivery is not being made, failing which I shall be forced to seek the help of the consumer forum and any other means that I deem fit, including the media.

I hope my request will be granted.

With Regards,

Girish Maini
Contact no.[protected]

I had purchased the “VOLKS WAGEN JETTA” from dealer Automark Motors Pvt Ltd., Ahmedabad, Gujarat on dtd. 24/04/2010 vide retail invoice no. Ampl/0032.

At the time of first service at 14655 km on dtd. 19/10/2010, it was found that one of tyre got the air bubble which is very dangerous ( tyre burst at any time). Accordingly Automarks Motors Pvt. Ltd. Was filed complain no.Q [protected] to GOODYEAR INDIA LTD. The company’s representative inspected the tyre in the absent of me and given the false remarks that “ there was no any manufacturing defects” even there was very big Air Bubbles seen on the surface. Hence you are requested to replace me the same tyre with any another reputed brand company instead of Goodyear Tyre Company as I have not any trust on such type of bluff company which ECSAPE FROM HIS RESPONSIBILITY’ even due to defected tyre. I also requested you to replace me all remaining Goodyear tyre of my vehicle as I always feel that death is circulating surrounding me during riding the car with Goodyear company’s tyre. I agree to pay the compensate amount of depleted (Utilization) for all tyres (excluding defected tyre).

You heartily requested to release me from continuously in death circumstances due to GOODYEAR TYRES locate in my JETTA car.

----- Forwarded Message ----
From: tushar shah <[protected]@tusharpshah.com>
To: customer.[protected]@volkswagen.co.in
Cc: customer.[protected]@volkswagen.co.in
Sent: Fri, September 24, 2010 12:29:59 PM
Subject: Fw: problem with booking commitments from surat showroom for vento..mail no 3






mail no 4
problem not solved



05/10/2010
dear sir / madame

This mail have been sent you to inform you about the delivery schedule being changed from your surat (gujarat) showroom NAVJIVAN AUTO SQUARE

i have booked vento red color , highline diesel on the 17/8/2010 with a booking amount of rs 100000/-.. pmt thru RTGS

1.. At the time of booking i was being committed the date of september end --to october 2nd week 2010, the concerned person being Mr Mitesh.[protected] and my booking no being 21
2... Receipt recieved through fax after 13 days on 31 august 2010. and booking no then said is 28
3.. today i call up the showroom again and ask for schedule and the booking status is now told to december end 2010 ..

i have sold my existing car in anticipation of receiving vento within 15 - 20 days. how would i manage now. ??

does your such a big company gives such big false committments ???
I am very disappointed with such false lies, in december you might tell that you will get in february.
its a request to you give the delivery of my car on time in september end or october 2nd week.
Its you who can take the matter seriously, understand and solve the grievance of your customer.
if delivery of the car would have been so late , i would have never booked it in the first place.
hoping that you give me a positive reply and solution immediately.
i have attached the booking receipt in this mail.

thanking you
regards


Tushar P Shah
104 pritam society no 2,
Maktampur Road ,
bharuch, gujarat
[protected]


Tushar P shah
Further
i have registered complaint online with your customer care no [protected]
called 1 st on 25/-09/2010, talked to sandeep
called 2nd time on 27/09/2010 talked to subhash at 7 pm
called 3 rd time on 4/10/2010 talked to sandeep at 6 25 pm
called today 5/10/2010 talked to nazneen at 12.05 pm

i have not been offered any solution till date after several repeated attempts and requests to solve my problem,
i need the new car very urgently as i have sold my existing car in anticipation of delivery of the car in october...

Hi,
This is to inform you that I bought a Volkswagen Polo(top model) worth Rs 7 lacs(including the insurance) on July 26,2010 which developed some fault regarding the airbags indicator and RPM indicator soon after buying.
Aug 04,2010: Took the car to the Agency to get it checked but to no avail. The fault could not be rectified.
Aug 09 to Aug 11: The car stayed at the Agency itself without any fruitful results.
Two more times in-between the car was sent to the agency but all in vain.
Sep 05 to Oct 03: The car stayed at the agency but even then some fault with the yellow light persistently showing could not be rectified.
The car is with me now but they have failed to rectify the problem with it. I bought the car just 68 days ago, out of which it stayed at the agency for 42 days. Such poor standards are not expected from a company like Volkswagen. I demand a new car be released against the faulty car else I’ll be left with no other option but to go to the consumer court.
Regards
Jashandeep Singh
[protected]

Dear Sir,
This is to bring you kind notice that we had booked your make model Polo
Highline on May 10, 2010 through most insincere sales person of M/s OSL and we had made the complete payment on Aug 27, 2010.

After much complication with the registration process, their person had
forcedly delivered the car on Sep 10, 2010 with incomplete documentation out
of which service book is still pending.
Their managers had also intervene to do the needful but they fails too.
The delivered car had several problems, which we had intimated M/s OSL but nobody turned up.
At last we had sent the car at the service station on Sep 21, 2010, now
your service manager need to replace the faulty parts as it is the manufacturing defect.
But we do not know that when they will be able to replace and solve the problem.

We are delivered the car with the manufacturing
defect and the services rendered by M/s OSL to us is the most horrible
experience we ever had.
We do have several make cars and we do never find any trouble before.

Please advices us to do the needful.


Thanks with best regards,

Parvez Ahmed
Mobile: +91-[protected] ; Fax +[protected]
Email: [protected]@labbaikint.com ; [protected]@labbaikint.com

LABBAIK EXIM PRIVATE LIMITED
A subsidiary of Labbaik International; An ISO 9001 : 2008 company
Tanner, Manufacturer, Exporter of Leather & Leather Goods
11/H EAST TOPSIA ROAD, KOLKATA-700 046, INDIA
PHONE: +[protected] / 2285 3503
Web Site: www.labbaikint.com

This ravisankar i got one receive mail from volkswagan motors in UK this job is true.


Attention : M.Ravisankar
Greetings from VOLKSWAGEN MOTORS , UK .

This is an affirmation that you have emerged Successful and being appointed for the position stated in your appointment document.
The mode of selection was based on the following;
1. CV and qualification
2. Mode in which your data is being presented on the employment data sheet.
3. Work experiences.
We employ staff based on four core values namely;
Productivity, Talent, Ambitions and Character and we expect all our newly recruited staff to exhibit these core values.
Also we ensure that all our staff especially our International employees are comfortable.
Please find attached herewith, relevant document containing the Soft Copy of your Contract Package for your perusal and approval. Your Job Offer Summary is
As follows;
CONTRACT DURATION: 60 MONTHS CONTRACT TERM
JOB DESIGNATION: drilling service
START UP DATE: FLEXIBLE
LEAVE PERIOD: TWICE EVERY 12 MONTHS
JOB REF: 008/01-VW-1/UK
JOB CODE: VWMU2653
JOB LOCATION: LONDON .
NOTE: You are to report your duty to the Business Development Manager (ERIC BLAIR)
SOFT COPY OF YOUR EMPLOYMENT AGREEMENT,
THIS AGREEMENT is made today between VOLKSWAGEN MOTORS, UK of the 1st party and you as a 2nd party.
For good consideration, VOLKSWAGEN MOTORS, UK employs the Employee on the following terms and conditions.
ARTICLE 1: CONTRACT PERIOD
The contract period shall be for Contract duration: The contract shall last for duration of 60 consecutive months; 5 years and could be renewed based on employee's satisfactory services to the VOLKSWAGEN MOTORS.
ARTICLE 2: SALARY
VOLKSWAGEN MOTORS UK shall pay Employee on satisfactory performance of the services the sum of (£ 8,630) Eight Thousand Six Hundred And Thirty GBP Basic (Tax inclusive) MONTHLY
Equivalent depending on employee's home country.
The employee will be reimbursed by the employer for reasonable moving expense incurred only as a result of relocation or early termination of leases, storage charges; procurement of travel documents. Reimbursements shall be made before employees embark on journey not later than Five (5) working days after submission of employee's expense report and receipts, this after the acquisition of relevant traveling papers through the assistance of the Pharmaceutical’s legal adviser on Immigration Matters..
Employer shall also take care of employees' air ticket including that of employees' family only on employees' early notification to employer and as shall be requested by employee (ONLY TWO FAMILY MEMBERS ARE ALLOWED)
ARTICLE 3: Duties and Position.
VOLKSWAGEN MOTORS UK hires the Employee in the capacity of Employee's duties may be reasonably modified at VOLKSWAGEN MOTORS UK discretion from time to time.
ARTICLE 4: Employee to Devote Full Time to VOLKSWAGEN MOTORS UK .
The Employee will devote full time, attention, and energies to the business of the VOLKSWAGEN MOTORS, and, during this employee, will not engage in any other business activity, regardless of whether such activity is pursued for profit, gain, or other pecuniary advantage. Employee is not prohibited from making personal investments in any other businesses provided those investments do not require active involvement in the operation of said companies.
ARTICLE 5: Confidentiality of Proprietary Information.
Employee agrees, during or after the term of this employment, not to reveal confidential information from rendering any services to any entity to whom said information has been or is threatened to be disclosed, the right to secure an injunction is not exclusive, and the VOLKSWAGEN MOTORS may pursue any other remedies it has against the Employee for a breach or threatened breach of this condition, including the recovery of damages from the Employee.
ARTICLE 6: Disability.
In the event that the Employee cannot perform the duties because of illness or incapacity for a period of more than 1 month, the compensation otherwise due during said illness. The Employee's full compensation will be reinstated upon return to work. However, if the Employee is absent from work for any reason for a continuous period of over 2 months, the VOLKSWAGEN MOTORS may terminate the Employee's employment, and the VOLKSWAGEN MOTORS UK obligations under this agreement will cease on that date.
ARTICLE 7: Termination of Agreement.
Without cause VOLKSWAGEN MOTORS may terminate this agreement at any time upon 6 days' written notice to the Employee the Employee will continue to perform his/her duties and may be paid his/her regular salary up to the date of termination. In addition, VOLKSWAGEN MOTORS will pay the Employee on the date of the termination a severance allowance, less taxes and Social Security required to be withheld, without cause, the Employee may terminate employment upon 6 days' written notice to the Employer. Employee may be required to perform his or her duties and will be paid the regular salary to date of termination but shall not receive severance allowance. Notwithstanding anything to the contrary contained in this agreement,
ARTICLE 8: Death Benefit.
Should Employee die during the term of employment, VOLKSWAGEN MOTORS shall pay to Employee's Next of kin/Family any compensation due through the end of the two months in which death occurred.
ARTICLE 9: OTHER BENEFITS
. Free medical care in United Kingdom for you and your family for contract duration.
. Excellent educational assistance benefits with family status contracts.
. Complete meals also for you and your family as deemed Appropriate.
. Life insurance Policy.
. Maximum and efficient security both in work place and housing

ARTICLE 10: Effect of Prior Agreements.
This Agreement supersedes any prior agreement between the VOLKSWAGEN MOTORS or any predecessor of the VOLKSWAGEN MOTORS and the Employee, except that this agreement shall not affect or operate to reduce any benefit or compensation inuring to the Employee of a kind elsewhere provided and not expressly provided in this agreement.

ARTICLE 11: Settlement by Arbitration.
Any claim or controversy that arises out of, or relates to this agreement, or the breach of it, shall be settled by arbitration in accordance with the rules of the United Kingdom Arbitration Association. Judgment upon the award rendered may be entered in any court with jurisdiction.

ARTICLE 12: Severability.
If, for any reason, any provision of this agreement is held invalid, all other provisions of this agreement shall remain in effect. If this agreement is held invalid or cannot be enforced, then to the full extent permitted by law any prior agreement between the VOLKSWAGEN MOTORS (and any predecessor thereof) and the Employee shall be deemed reinstated as if this agreement had not been executed.

IMPORTANT NOTICE: SIGNED COPY OF YOUR CONTRACT DOCUMENT SHOULD BE SUBMITTED TO:[protected]@live.co.uk

VISA PROCESSING FORMALITIES/CONTACT DETAILS OF THE
BRITISH IMMIGRATIONS.
The Hard Copies of your Confidential Invitation Letter and other Supporting Documents has been sent to the British Immigration Service for their review and verification.
Kindly note the following Points:
1. PROCESSING O[censored].K WORK PERMIT VISA
Job applicants MUST contact the RUFUS CHAMBERS who are the Pharmaceutical’s legal adviser on Immigration Matters to for request the requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that will be needed for entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VOLKSWAGEN MOTORS will not hesitate to revoke these opportunities as there are lots of Job applicants interested in this opportunity.
BELOW ARE THE CONTACT DETAILS OF THE PHARMACEUTICAL’S LEGAL ADVISER.

Rufus Chambers Solicitors
Rufus House
1 Northumberland Avenue London
United Kingdom
E2 6AB

Name: Barrister Alex Rufus

TEL: +[protected],
+[protected]
LAND-LINE +[protected]

Email:
barr.[protected]@live.co.uk
[protected]@live.co.uk



2. RE-SCHEDULE OR EXTENSION OF JOINING DATE.

Job applicants MUST meet and submit all Visa requirements to the British Immigration Service before any request for re-schedule or extension of joining date can be granted. Applicants MUST note that we will never grant such requests unless all Visa formalities MUST have been met.

Applicants who do not require Visa to enter the U.K MUST submit their Flight ticket fees to the British Immigration Service for the booking and purchase of their flight from London city.
Applicants are to note that meeting all Visa requirements of the British Immigration Service guarantees VOLKSWAGEN MOTORS of applicant's seriousness and commitment to work for us.


3. APPLYING DIRECTLY TO THE U.K EMBASSIES WORLD-WIDE

It has come to our notice that most applicants prefer to apply directly to the U.K Embassies in their various locations and when they make applications, their Visas are usually denied especially Job applicants from Africa, Asia and the Middle East. When such visa applications are denied, it takes approximately 90 days to re-apply or make a second application and during this time, the VOLKSWAGEN MOTORS will not be patient or wait for such an applicant, we usually revoke their offers immediately and recruit some other applicants.

Hence, to ensure that you pass through a hassle free Visa application process to the U.K, We have affiliated with the Local Immigration & Visa office here in London , the British Immigration Service. They will assist you with the Visa application, processing o[censored].K Work permit and other relevant Insurance and Travel packages that will be required for your legal entry into the United Kingdom .

Making an application with the RUFUS CHAMBERS guarantees your Visa approval and in a lesser time as compared with applications made directly to the U.K Embassies. Once they get all your necessary papers processed, they will fax copies of the same to the U.K Embassy in applicants Country of location and such an applicant will be prompted on when to visit the embassy with his/ her passport for the Visa stamp.
This is the easiest process for International employees to meet up with Migration Formalities and join us as soon as possible.

4. IMMIGRATION EXPENSES, FLIGHT TICKETS & OTHER EXPENSES

Job applicants MUST bear costs for their Immigration expenses and submit receipts of payment(s) for the purpose of reimbursement. For no reason should Job applicants request that we shoulder such costs as such requests will certainly be turned down.

This is sequel to our past experiences we had with some Job applicants from Africa, Asia and the Middle East where VOLKSWAGEN MOTORS shouldered all their Immigration expenses, paid them their Upfront Salaries and till this time, None of these applicants showed up. The contact numbers and emails they submitted are out o[censored]se at this time, we are currently battling this case with their various embassies in London and the case is on hearing at the London City Crown Court .

For this reason, the Management Board revised her International Recruitment Policies which entails that all Job applicants MUST bear all travel costs and on arrival to London , present receipts of payments made and will be reimbursed accordingly. Any applicant who finds this unbearable should forfeit this opportunity immediately.


5. REIMBURSEMENT OF IMMIGRATION EXPENSES, HEALTH CHECKUP & OTHER EXPENSES

All expenses made by Job applicants will be fully reimbursed on arrival to London or if applicants meet all Immigration requirements, we will send the Salary & Reimbursement application Forms for applicants to complete and return to our Accounts department for approval. Once approved, we will authorize our Bank to transfer funds to any Bank Account designated by such an applicant.


6. JOB DESCRIPTION, HOTEL ACCOMMODATION AND FEEDING

All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.

However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.

7. ORIENTATION/ TRAINING PROGRAMME

There will be a mandatory Orientation/ Training Program. Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.

THEY VOLKSWAGEN MOTORS HAS MADE IT HER RECRUITMENT POLICY IN THAT ANY NEWLY EMPLOYED STAFF WHO DOES NOT PRESENT COPIES OF HIS/HER TRAVEL PAPERS TO THE HUMAN RESOURCE DEPARTMENT WITHIN 12 WORKING DAYS WOULD BE CONSIDERED UNSERIOUS AND WILL HAVE HIS/HER APPOINTMENT TERMINATED AND GIVEN TO SOME OTHER APPLICANTS ON THE WAITING LIST TO POSSIBLY ENABLE US MEET UP WITH OUR RECRUITMENT NEEDS,
See details of the Pharmaceutical’s legal adviser on Immigration Matters above for all your travel arrangements.
During the Orientation/ Training Program, newly employed staff of VOLKSWAGEN MOTORS will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.
Additionally, newly employed staff of VOLKSWAGEN MOTORS will be made familiar with the Working environment, Staff and key executives of VOLKSWAGEN MOTORS.
We are glad today because you have taken the very important step in your career,
We congratulate you and look forward to meeting you soon!
Sincerely,
Nelson Campbell
TEL: +44 [protected]
LAND LINE: +44 [protected]
HUMAN RESOURCES MANAGER
VOLKSWAGEN MOTORS.
LONDON
UNITED KINGDOM
TELEPHONIC CONVERSATIONS ARE ON APPOINTMENTS.
See attached file for the direct telephone number for further info on this job offer.
BE SURE TO INPUT YOUR MOBILE , HOME TEL NUMBERS SHOULD WE BE IN NEED TO CONTACT YOU VIA THE PHONE

QUESTIONS

Dear Sir,

This is Ravisankar , i am very happy to get this opportunity in ur organization i agree with your terms and condition whatever ur given in this format
and may i know about ur surity of this job. how can i check about this job in embassies office ,because ur said within 12 days complete all document is it possible? and also i here with attached the scanning copy of agreement copy.

I will start visa process after that get it feedback from ur side.
Thanks.
.
With Regards
Ravisankar.m
[protected].

ANSWERS
Dear New Staff,


Regards from VOLKSWAGEN MOTORS.


The Management Board has updated your records and information to our Database and we are looking forward to welcoming you here as Subsequent arrangements are being made for your arrival into the Country.

As regards your air-ticket, the company will bear the cost of that, we will send you the contact details of our reputable LEGAL ADVISER that will help you book an Air Ticket Directly to London with one of our First class flight once we confirm that your Visa and Travel papers are ready.

Job applicants MUST contact the Rufus Chambers by name Alex Rufus who are the company’s legal adviser on Immigration Matters to For request the requirements and cost details for processing the U.K Work Permit Visa and other supporting documents that will be needed For entry into London. All Contacts SHOULD be made immediately as late application will be detrimental and VOLKSWAGEN MOTORS will not hesitate to revoke these opportunities as there are lots of Job applicants interested in this opportunity
BELOW ARE THE CONTACT DETAILS OF THE COMPANY’S LEGAL ADVISER.


Rufus Chambers Solicitors
Rufus House
1 Northumberland Avenue London
United Kingdom
E2 6AB

Name: Barrister Alex Rufus

TEL: +[protected],
+[protected]
LAND-LINE +[protected]

Email: barr.[protected]@live.co.uk
[protected]@live.co.uk


All details pertinent to this Job Offer, duties and responsibilities will be made available to applicants on arrival to London for the Orientation/ Training Program.

However, Hotel reservations/ Accommodation and Feeding will be our full responsibility.


There will be a mandatory Orientation/ Training Program on 16th September 2010. Newly Employed staff is expected to immediately get their Travel documents and Visa ready at least a week before this date to ensure that they meet up with time.

During the Orientation/ Training Program, newly employed staff of VOLKSWAGEN MOTORS will be enlightened on the Work out sketch, schedules and time- table. All questions pertaining to newly offered Job will be addressed during this period.

Additionally, newly employed staff of VOLKSWAGEN MOTORS will be made familiar with the Working environment, Staff and key executives of VOLKSWAGEN MOTORS.

We look forward to welcoming you here soon.

Should you require further information/Clarification please do not hesitate to contact us.

Sincerely.

Nelson Campbell
TEL: +44 [protected]
LAND LINE: +44 [protected]
HUMAN RESOURCES MANAGER
VOLKSWAGEN MOTORS.
LONDON
UNITED KINGDOM

Dear concerned person,

We have purchased new VX Jetta car from Delhi,India dealer M/s.DD Autoworld on 30th May 2010 and he delivered the car without registration with Transport authority . Till date we have not received any registration confirmation from the dealer and the car is lying unused with us SINCE IT IS AN OFFENCE TO DRIVE A CAR WITHOUT REGISTRATION NO. ON IT.. It looks that the dealer including the Volkwagen india operation company together are cheating their customers by delivering vehicles which have some kind of registration issues (non compliance of euro 4 norms which are applicable in Delhi , India) due to which it is not getting registered with the transport authority. These things are giving bad name to the Volks Wagen which has worldwide reputation as one of the leading car manufacturer.

It is requested to investigate the issue on priority basis so that your customers like us are not harassed and reputation of the company like yours does not suffer due to misdeed of the dealer M/s. DD Auto World p ltd, Delhi, India. I will wait for your early response before proceeding for any legal action . I appreciate to get an intimation on any response in above matter .

Manoj Jain,Director
HamiltonElectronics P ltd
Delhi

From,
Ramkumar,
Coimbatore
+91 [protected]

Sir,

I'm really frustrated in hearing the words from the Volkswagen dealer for almost 4 months now & the worst part is am still getting the same response with no confirmed date for delivery of the Car.

The booking was made for Volkswagen Polo - Highline in March 01, 2010 (receipt #894 & 951) by paying 50K & was told by the Senior Manager that the car will be delivered in May 2010.

Was expecting the car for my Birthday, my Engagement all i got from Volkswagen is only the disappointment.

The response & the treatment from the VOLKSWAGEN dealer is horrible, very poor & we are going beyond the tolerance limit which makes us to cancel the booking.

The distributor kept on showing on computer about delivery status which was clearly showing 14 to 20th August 2010.

I can’t wait so long, I want clear reply from you, let me know the date. Who will pay for all this harassment & delay in my schedule, please explain.


DEALER Details
Ramani Cars Private Limited
Senior Manager - [protected]
176/2, Sathyamangalam Road, Saravanampatti,
Coimbatore - 641 035.

Thanks
Ramkumar

I HAVE MADE BOOKING OF THIS CAR VOLKSWAGEN POLO RECIPET ATACHED FOUR MOUNTHS BACK THE COMPANY TOLD ME THAT MY BOOKING IS VERY FIRST AND THEY WILL DELIVER ME THE VERY FIRST CAR AFTER LAUNCH CAR GOT LAUNCHED IN APRIL BUT AFTER BOOKING OF THE CAR I AM THE ONLY PERSON WHO IS CALLING THEM REGULARLY THEY HAVE NOT GIVEN ME ANY POSITIVE RESPONSE STILL YET I HAVE REGISTERID MY COMLLAND ON TOOL FREE NO OF VOLKSWAGEN [protected] COMPLAND NO=[protected] DATED=14.06.2010 BUT NO ONE CALLED ME TO SOLVE MY PROBLEM I HAVE MAILED MY PROBLEM ON COUSTOMER.[protected]@VOLKSWAGEN.CO.IN MANY TIMES BUT NOT RECIVED ANY SINGLE RESPONSE FROM THEAR SIDE I AM MENTALY VERY UP SET I HAVE TO GIFT THIS CAR TO MY SISTER IN HER MARRIGE BUT I HAVE FAILLED I AM FEELING VERY INSULTED PLEASE HELP ME IN THIS MATTER AS SOON AS POSIBLE

Sales person treat Clients as ..No Sense & ethics to interact with clients.
Dealer charges extra Rs 3000. what for on ex-showroom... True experience..They dont check the car before delivering themselves...& then say just sorry for not delievring on specified & confirmed date n time. Shameless sales person, tries to cut pocket for everything... this charge that charge... VW is only providing Car not something extra ..tht too client is paying not taking for free..but still a bad experience, i thought i should share.. SHAMAN CARS..

I Muslim Khan is a owner of Volkswagen Jetta 2009 make model, Fifteen days back I've given my vehicle on service at (One Kashyap Vehicles Works Pvt.Ltd Noida) for repair of minor scratches on the left side front and back doors but he service men has damaged both of the doors by using local paint and dented the doors in such a way that they are in a horrible condition now. I want them to deliver my car at the condition I've given to them as I've already bared a great loss, I have only one vehicle and its hard for me to commute my business places. I also want to say that if they are not in a condition to repair the car then they would have let me known at the beginning before repairing it.