Voltas Complaints & Reviews

We buy voltas window inverter ac in April 2022 from Gaurav sales H. no. 103 nihal vihar phase 2 nilothi extension Nangloi Delhi AC is not working properly for day after one it is not colling and again and again it compressor stop working we complaint many time like 5 to 6 times but problem is not solve worker came and take ac along with them they came after 10 to 12 days but after some time the problem remain same. we complaint again they came but don't know about the problem. this ac piece is defective please replace it.

Service Request # : [protected]

Sun, 10 Jul, 12:08

since above mentioned date i.ve been constantly calling voltas CC & service centre, & initially it took about 20-25 days for changing a part of my 1.5 ton Windows Split AC, that has "no cooling" issue.
& again after 1 day it got the same issue & till date i am waiting to get that part changed by voltas service team, & nobody has the exact timeframe in which my AC would be ok, almost summer is over & despite of several requests of taking action asap as we need to run this AC in harsh summer days, nobody is taking it seriously

Part not available after 9 days getting 2-3 days estimate on each contact. Contact them 4th time.

I've registered complain on 31/07/2022 got 2-3 days estimate to change the part, did not get any response in 3 day after that i contact them for status got anther 3 days estimate waiting for another 3 days did get any response from their side getting another 2-3 days .

Hi Sir,

We have purchased voltas AC from amazon around 8 months back and product is in warranty and the order number is[protected].

We have raised two times service request and everytime they are closing by themselves and putting absurd reason

[protected] is the service request number.

10 time we have called customer care and issue is not resolved.

Cooling & indor se awaj aa rhi h

The General Manager

Voltas Company

I have purchased a Window AC of Voltas ( Model - WAC184VADA, S No. 4011440A22CC03797 ) on 10.06.2022 and as the packing of the said AC was open, it was found that both the locks of the display were damaged.

I immediately reported the matter to the concerned shopkeeper and he assured me for solving the problem within a couple of days, but after waiting for 2-3 days my complaint was not entertained.

As advised by the dealer, I contacted the customer care. they provide me a request No. [protected], the customer care did not respond positively and advised me to contact so on so.

Sir, whatever advised I got from different representatives of the company, I went through and tried to contact them but nobody could satisfy me but shifted the goal post from here to there.

Sir, Voltas is a very reputed Company and customer expect full cooperation from the representative but due to reasons best known to the company representative, I am very hurt by the attitude of your staff looking after the services.

After waiting almost for 2 months and running from pillar to post, I am compelled to share my pain with the higher officials through this mail in anticipation of a solution to my problem.

Thanking you once again in anticipation

(Ahmad Ali)

I have registar a complaint 27 July 2022 Time 07.48Am But six days are gone but my problem was not solve and no one was visit and I call many times to customer care but every time they say me you wait half and one hour but problem was in same path and i contract senior department talk many times but my problem was not solve and they provide me no Of Area Manager Arun Gupta sir but they have not respond my calls and messages and also contact Mr Pirag jain sir they have not respond my calls and messages and i request though this message plz solve my problem as soon as possible that is your most kindness..
1.[protected] Arun Gupta sir
2.[protected] Priyag jain sir

Highly currupt all management and irritating and i have no word to say

I get the gas leek complain done on 11th May 2022 Alkapuri township, Manikonda Jagir, Hyderabad. via the Voltas agency "Weather guard Service"
CALL no :[protected], for which I got a warranty of 3 months, the gas again leaked in 1 1/2 month span of time, After registering a complaint, Weather guard delayed for 1 week (SR- [protected]) and later one guy came for inspection, later they visited my place 4 time (8 persons), every time new pair of guys come and fill the gas, One person keeps blaming the earlier guys that they didn't fill and close the compressor leave properly.
Every time they come and give training to the helper how to do the service. there work is so inefficient that they blame previous team for not checking properly ( as if they were right),
Finally after 2 week of complaint and follow up with 4 visit to customer complaint today i.e on 28th July. They refused to give an updated service report mentioning todays date and 3 months of extended warranty. They keep on killing the time and want the warranty duration to be completed.

Untrained staff, un efficient equipment, ( Senior employee Razack (cell [protected], along with Afsan Ali [protected] who is a trainee) )who visited lastly says, previous visited staff has a meter which shows wrong reading, the reading which he saw in earlier visit is same as per his meter ( so silly reasoning given to customer),
Event the Weather Guard manager support his inefficient employees, says this is final and he give a verbal commitment that he will attend if any issue comes, we only give 3 months warranty. THEY ASK FOR SERVICE CHARGES FOR EVERY VISIT, THEY ARE NOT WILLING TO GIVE WARENTY FOR TODAYS WORK, THEY ARE THAT MUCH CONFIDENT ABOUT THERE INEFFICIENT WORK.
AND THE WEATHER GUARD MANAGER -[protected] ARGUES FOR NOT GIVING WARENTY FOR TODAYS WORK, (SAYS IF WE KEEP ON EXTENDING THE WARENTY WE KEEP ON ATTENDING THE SAME CUSTOMERS FOR 6 - 12 MONTHS ) SO THEY LIMIT TO 3 MONTHS, THEY DONT DO THERE WORK EFFECIENTLY IN ONE VISIT

MR. Vishal Gupta MR. Garvit both are highly irresponsible and corrupt person in DSC/RAMBAG/AGC .They have taken five thousands and asking again one thousands five hundreds rupees how they can sort the problem.ur mail is also irresponsible and careless .
There is any meaning o[censored]pper manager in voltas
complaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
yet there is no complete resolve problem dated 27/07/2022 w.e.f. 07/07/2022
take ur product and amc back and refund me .I don't like such type behaviour of service centre .very careless and irresponsible fraud

I purchase tata voltas split ac on 19 july 2022 but there is no installation technician come to install . but today 26 july technician call me I come morning 10'o clock but i call many times till night 8 pm . till 7pm I call him he speak now come after 1 hours, 1 hours, 1 hours but no come at last he speak me i can not come i speak him why you speak me he speak my duty is finish in this conversation he misbehave talking many times he is very uncivilized person.voltas ac never buy the device is very bad and his staff and technician is very uncivilized
Technician mobile no.[protected]

My mobile no. - [protected]

There is any meaning o[censored]pper manager in voltas
complaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
yet there is no complete resolve problem dated 25/07/2022 w.e.f. 07/07/2022
who is accountable for above what is compensation and what is charge against accountable person please inform me.
URGENT

Personcomplaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
yet there is no complete resolve problem dated 25/07/2022 w.e.f. 07/07/2022
who is accountable for above what is compensation and what is charge against accountable person please inform me.
URGENT

Tank alarm blinking all the time when cooling mode is on but cooler moter doesn't work.please give me solution for this problem .

I had purchased a air conditioner from Sargam Electronic, Karol Bagh, from day one the product not working properly and gave water from Indoor unit. So many complaints done by me in the company, everytime technician came, charged fees but the issue stand at same.

Complaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
NOT RESOLVED YET

Purchased a 1.5 Voltas AC a couple of days ago from Vivek and co Mylapore Chennai. Horizontal swing not functional by remote. Tried to reach Voltas by phone and they promised someone would call me back, Still waiting...

Date of complaint:-30/05/2022
Contact No:-[protected]
We have complained for 2 compressor to voltas. As compressor are within warranty compressor has been replaced with a condition that gas has to be filled with voltas person.
we have agreed for the same but they have charged of approx 15000 for only gas filling which was much higher than market rate.
although we have paid for the because of having no option but after 1 week one of the compressor stopped working. Technician told us that compressor has again stopped working due to some fitting fault and compressor got replaced again after 10 days.
after some day 2nd compressor stopped giving cooling. This time technician told us that there is a leakage in ac due to which gas comes out, but the same fault was not there before.
again after some day 1st compressor which got replaced two times also stopped giving cooling. technician checked the same and told us that same fault was there as having and compressor.
It means both compressor had same problem which was not there before.
on having doubt at the knowledge of technician I have called for expertise person in this field. they told us that due to giving higher pressure while filling gas the same was happened.
now due to technician fault I am suffering for since last two month. The voltas technician is now asking for another 15, 000/- for the product.
I want to file complaint against voltas for having so low grade technician due to which we have to suffer.

Voltas water dispenser is not working since the day we have bought and its been more than 6 Months have complaint several times but the Company is not providing solution, infact never got a call back on my query

I was purchase AC from flipkart and its was delivered around 14th May. After one month outdoor was not wokring and raised complaint for the same on voltas and now 18 days gone. But no one fix the issue and even no one pick the call except customer care amd its says always same statement its will resolve today. But no one entratain the request. I want refund and do not want anymore faulty air condition. Please take look on immediate basis.