Voltas Complaints & Reviews

Address: c-130 kalindi vihar agra 282006

Personcomplaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
yet there is no complete resolve problem dated 25/07/2022 w.e.f. 07/07/2022
who is accountable for above what is compensation and what is charge against accountable person please inform me.
URGENT

Aug 28, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 25, 2022

Updated by Azad Rahul nither transparency nor accountability in voltas rather than sorry from customer care.
same on name

Verified Support

Jul 26, 2022

Voltas Customer Care's response Dear Rahul,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

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Tank alarm blinking all the time when cooling mode is on but cooler moter doesn't work.please give me solution for this problem .

Aug 29, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2022

Voltas Customer Care's response Dear Harshit,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: HOUSE NO. 6685, STREET NO. 8, BLOCK NO. 9, DEV NAGAR

I had purchased a air conditioner from Sargam Electronic, Karol Bagh, from day one the product not working properly and gave water from Indoor unit. So many complaints done by me in the company, everytime technician came, charged fees but the issue stand at same.

Aug 24, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2022

Voltas Customer Care's response Dear Gautam,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: C-130 KALLINDI VIHAR AGRA PIN 282006

Complaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
NOT RESOLVED YET

Sep 3, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 21, 2022

Voltas Customer Care's response Dear Rahul,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Aug 03, 2022

Voltas Customer Care's response Dear Rahul,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Purchased a 1.5 Voltas AC a couple of days ago from Vivek and co Mylapore Chennai. Horizontal swing not functional by remote. Tried to reach Voltas by phone and they promised someone would call me back, Still waiting...

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Address: Sibsagar Assam

Date of complaint:-30/05/2022
Contact No:-[protected]
We have complained for 2 compressor to voltas. As compressor are within warranty compressor has been replaced with a condition that gas has to be filled with voltas person.
we have agreed for the same but they have charged of approx 15000 for only gas filling which was much higher than market rate.
although we have paid for the because of having no option but after 1 week one of the compressor stopped working. Technician told us that compressor has again stopped working due to some fitting fault and compressor got replaced again after 10 days.
after some day 2nd compressor stopped giving cooling. This time technician told us that there is a leakage in ac due to which gas comes out, but the same fault was not there before.
again after some day 1st compressor which got replaced two times also stopped giving cooling. technician checked the same and told us that same fault was there as having and compressor.
It means both compressor had same problem which was not there before.
on having doubt at the knowledge of technician I have called for expertise person in this field. they told us that due to giving higher pressure while filling gas the same was happened.
now due to technician fault I am suffering for since last two month. The voltas technician is now asking for another 15, 000/- for the product.
I want to file complaint against voltas for having so low grade technician due to which we have to suffer.

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 20, 2022

Voltas Customer Care's response Dear Ashish,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Aug 03, 2022

Updated by Ashish Agarwalla Dear Voltas,

We haven't received any call or solution from your company till now. Please confirm whether your team are capable of solving the issue or not. Else we shall take some other actions.

Aug 11, 2022

Updated by Ashish Agarwalla No solution or call received from Voltas, so we are filing the complaint to higher authority.

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Ashish Agarwalla

from Sivasagar, Assam

Jul 27, 2022

No solution received from Voltas till date. It shows that they are interested only on sale and not after sales service.

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Address: C-203, 3rd Floor, world tech tower industrial area phase 8-B MOhali

Voltas water dispenser is not working since the day we have bought and its been more than 6 Months have complaint several times but the Company is not providing solution, infact never got a call back on my query

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Voltas Customer Care

from Gurgaon, Haryana

Jul 19, 2022

Verified Support

Dear Abhinav,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: 396/52 Street No 12 New Rasulpur Firozabad

I was purchase AC from flipkart and its was delivered around 14th May. After one month outdoor was not wokring and raised complaint for the same on voltas and now 18 days gone. But no one fix the issue and even no one pick the call except customer care amd its says always same statement its will resolve today. But no one entratain the request. I want refund and do not want anymore faulty air condition. Please take look on immediate basis.

+1 photos

Voltas customer support has been notified about the posted complaint.

Jul 16, 2022

Updated by kuldeep.gupta72 complaint no [protected].

Verified Support

Jul 18, 2022

Voltas Customer Care's response Dear Kuldeep,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Jul 21, 2022

Updated by kuldeep.gupta72 @voltas any update

Jul 21, 2022

Updated by kuldeep.gupta72 Would you please tell me that how long time you take to resolve a problem. People purchase the AC to get relief in Summer also they pay some amount for guarantee/warranty.

If you can not provide the services in summer than why you are giving warranty to the customers because it does not make sense to resolve the problem after summer gone.

Please maintain a timeline to provide the resolution to the customers. while purchasing AC you commit to provide the problem resolution timing 24 to 48 hours but on ground level you taken more than 1 months

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VOLTAS 3 STAR INVERTER AC.
I recently bought this ac and this model has multiple complaints for errors like P3, E3 etc. Every time there is new error and we have book a complaint.
Even Voltas techinician dont know much about this problem.
so i urge voltas to refund back because we cannot file complaints each and every day.

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 16, 2022

Verified Support

Dear Yash,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Sohian kalan near majitha distt Amritsar

I bought a voltas dzz 183 splut all weather ac about a 1.5month ago on emi now its giving cranking noise while start and stop please resolve the problem fix it

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Voltas Customer Care

from Gurgaon, Haryana

Jul 16, 2022

Verified Support

Dear Armaan,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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This is in reference to customer request number [protected]. A complain was lodged and service engineer after visiting identified the pcv box of compressor of voltas refrigerator wasnt working. he said on spot it would be ordered. And no further information was shared .only after repeated phone call to engineer and saibaba refrigeration the order could be placed as incharge of saibaba refrigeration refused to place order citing various reasons. Finally the order was placed . But saibaba refrigeration is perhaps in no mood to entertain customers problem, so he is not answering the calls and on answering he has to say he doesn't know when the order will reach station, same with Asm ২ Mr Debobrata Biswas after three days he couldn be reached on phone, and after initial ignoring the problem, after threatning to take the matter to next level he assured of sorting out the problem
The request is from a senior citizen and it has been more than ten days in this scorching summer refrigerator is out of service and thanks to voltas service

Aug 17, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 15, 2022

Updated by upama bhadra Contact number

Verified Support

Jul 16, 2022

Voltas Customer Care's response Dear Upama,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Aug 27, 2022

Voltas Customer Care's response Dear Upama,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Voltas Customer Care

from Gurgaon, Haryana

Jul 15, 2022

Verified Support

Dear Upama,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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After purchasing within a month on 19th May the fridge stopped working. On lodging several complain after 10 days on 9th June Voltas repaired the fridge( problem compressor replaced). Now again on 26th JUNE the fridge stopped working, technician on visiting mentioned same problem as before (compressor damaged). Till today half a month passed, after many Calls and complain, Voltas didn't repaired the Fridge nor Replaced/Refund done till date. I WANT complete REPLACEMENT/REFUND and COMPENSATION for my MENTAL AGONY

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 14, 2022

Verified Support

Dear Bablu,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Tinsukia, Assam

Bought voltas Ac on 09 july 2022 from flipkart. I got installation message on sane date, but after repeatative phone call to the voltas dealer( Mobile No of Tinsukia, Assam dealer [protected]), mobile no of area manager ( [protected]) ASC PB GHOSH BROTHERS, Tinsukia., Assam, they came to install on 13th July, they sent two technicians who were not experienced in installing Ac, they completely broken the wall, and finally left without installing. Even they don’t have any idea how to install it. Please take some action so that the installation is is done at earliest and this harassment do not happen again.

Swarup Chakraborty
[protected]
Tinsukia, Assam
Service request no
[protected]

Aug 30, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Voltas Customer Care's response Dear Swarup,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 26, 2022

Voltas Customer Care's response Dear Swarup,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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I have purchas voltas 320ltr chest freezer on 07/02/2020 . In the mean time it's not working. I have complain two times in company toll free no. But area service person doesn't visit yet.

+4 photos

Aug 14, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Voltas Customer Care's response Dear Customer (Sams Zone),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Mumbai

I had installed a Voltas AC in the month of May 2022. In the month of June we faced an issue with the AC which we immediately raised with the Voltas company. After examining the AC, we were told to contact the company regarding the issue. The issue was related to indoor motor. The response we received from the customer support of Voltas was pathetic, they not only delayed with taking our complaint but also servicing our issue. We have been waiting since a month now and no action has been taken. Kindly look into the matter.

Thank you in advance.
Hoping at least you will resolve my issue.

Aug 14, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Voltas Customer Care's response Dear Alfred,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: c-130 kalindi vihar yijna agra 282006

Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me

Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Voltas Customer Care's response Dear Azad,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Jul 21, 2022

Updated by Azad Rahul till today dated 21/07/2022 no zero response
same o name voltas

Jul 25, 2022

Updated by Azad Rahul there is zero result of complaint till today. Nothing is transparent in voltas .same on name

Jul 26, 2022

Updated by Azad Rahul dated 26/7/22 ac is not working properly w.e.f. 7/7/22

Oct 03, 2022

Updated by Azad Rahul /till date no solution ac of voltas is not working w.e.f. 07/07/2022 through out the peak season

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Azad Rahul

from agra, Uttar Pradesh

Jul 21, 2022

complaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me

Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE .

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Address: house no. 222, dhruv apartment, i.p. extention.

I have bought voltas inverter refrigerator from east delhi. after 3-4 years one day it stopped cooling. complaint was launched. and engineer after visiting told us that mother board needs to be changed. after one week we were told that mother board is being procured from Mumbai and it may take some time. More than 15 days have passed but till date out refrigerator is still not working. i request early repair or refund of my amount spent on this refrigerator.

mobile number [protected]

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Voltas Customer Care

from Gurgaon, Haryana

Jul 13, 2022

Verified Support

Dear Customer (Mridulavipin),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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We have two Voltas AC's and both are not working from past 8-9 days. Voltas team has sent an untrained engineer who unnecessary changed a capacitor however refused to give bill and than also told that display panel is faulty. After escalating this to Voltas and continuously chasing they have again sent the engineers who confirmed that capacitor and display panel is perfectly ok its just one connector is loose that needs to be replaced and since then iam chasing voltas and sending emails but they have not yet resolved my AC's problem. In every email they just assure that they will fix but no action taken it.
Voltas technician spoiled AV by unnecessary replacing capacitor and disconnecting display panel & now they are not fixing the issue ...

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 12, 2022

Verified Support

Dear Customer (prasoonv),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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We have filed several complaints but it has not resulted in anything concrete. Finally, we escalated to the area manager of Noida, Mr. Rawat. Unfortunately, he has not taken any action. My original complaint number is [protected]. The air conditioner is under full warranty. It has broken down continuously for the last two months.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 12, 2022

Verified Support

Dear Hari,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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We bought a ac on 30 June 2022, on shop by soni electronics mangolpuri delhi 110083 on emi (through bajaz financial services) . Installation done at night 8-9 pm. The executive just on - off the to check now working directly. he told if there is any issue else please call because that time ac wings didn't close properly.

Due to non connectivity of power or rainy day we did not use ac 2 days.

We switch on the ac at night on 2 july when we require that was running till early morning but inbetween power on that screen shown a E8. On 3 July We have to call to the shop keeper or field executive for the same, shop keeper said we'll send the executive to check the fault. 2-30Executives were came & check the ac he didn't resolve the issue so he suggests please go to the shop & lodge the complaint for the same it has fault. We went to shop at around 8 pm for the same & shop keeper write the complaint but he give the excuses to us. request him to replace the ac but he told it take 2-3 days to repaire we request to him please do earlier because my family has health issue that's why we urgent it. 4 July the service center executive came & check the ac to install the tool in outer.

On 8 july we got a call for cooling & Mr shekhar mishra came to check the issue. He came to check & go back. 11 july 2022 it was working till morning but when we switch on the ac at evening time 6:30 to 7 but it compressor doesn't work (fan working). So we have to tried connect customer care no. 3-4 times at last call was connected so request to replace it but mr rohic (if no. RS[protected] s might be numerical 5)
said My first complaint didn't solve yet so he hilight my complaint as priority basis to resolve.

I request to him also please replace it because in between 10days it is my second complaint that's we are not agree to it...

Bill no. SE2022-23/769
Model no. 185VCAZZ

Aug 17, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

Voltas Customer Care's response Dear Customer (nr2141986),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Voltas Complaints & Reviews

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Voltas reviews & complaints page 15

Compensation and charge for accountable

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Tank alarm problem

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Air Conditioner

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Ac working break down w.e.f. 7/7/2022

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Voltas AC

Poor service and behaviour of voltas technician

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Water Dispenser not working

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More than 18 days but complaint is not resolved

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Air conditioner

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Voltas dzz 183 all weather split ac

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Against voltas service for a refrigerator

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Deep Freezer

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Regarding installation of Ac by non experienced technicians

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Service doesn't not by voltas service center

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Voltas One ton AC

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Cooling ,current in outdoor ,rain from indoor

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Refrigerator

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Windows AC

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Air Conditioner

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Newly ac not working

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