Voltas Complaints & Reviews

This Rajiv sharma from American Institute. My organization has been using your products for a long time. I have got One AC of your company. I had been a proud customer of your company due to Ratan Tata. as he is very honest.
I registered my complaint for AC on 27th September and my request number is [protected]. the serviceman came on the 29th. they were totally unskilled. i asked them to check with nitrogen but they didn't. they said, " the gas has leaked so we fill the gas. I requested them again and again but they said, " you don't worry about it. if the gas leaks again, we will come and fill it without charge. they charged 4400 rs. and it is not cooling again.
when I called again on the customer care number on 17/10/2022, I got to know they got my complaint canceled and have taken money to themselves or the franchise where they work.
please get my AC repaired as soon as possible
with regards
Rajiv Sharma
Director
American Institute
Bhopal
Mo: [protected], [protected]

Hello,

Can you solve following issues?

Your request no. is [protected]. Post job completion share 2877 if happy, i[censored]nhappy share 1287, with our technician. For help call [protected] - Voltas

Above request is pending since August month.

Problem -
Showing P6 error on display.
Outdoor continue shuts down in some interval of time (15-20 min from starting).
Not getting cooling after some period of time.

AC details
Customer Name:-DISHEN JARIWALA
Registration No:-[protected]
Date of Purchase:-10/10/2019
Model -4552512
Serial No.4552512B19GC03665

Regards,
Dishen

Had purchased an inverter AC 5 years ago and it has now malfunctioned with an E1 error for the past 1.5 months and I had called in your Voltas authorised service center, they sent a technician on 5th July 2022 who replaced the PCB and gas and charged 5300 ₹ however the issue wasn't resolved and the technician left promising to return with the correct equipment and never returned, again we called a technician however due to unavailability of spares they returned on 5th Sept 2022, and then again changed the fan motor and charged ₹3500, and yet the issue isn't fixed when we confronted the technician, they advised us to speak to Voltas directly and have the matter resolved. Post writing an email got a call from an employee of voltas avijit dey contact number[protected] and asked me for documents stating my complaint which I shared, and since then he has been unresponsive to call or messages.

All r responsible manager in voltas ac service .if senior is favoring juniors how company survive.
till today output is zero.

The product (1 ton Voltas split AC) is purchased on 27th Feb, Also extra amount paid for extended warranty. Its preventive maintenance done in July. Product stopped working from 30th August and till date it is not functional. Lots of complaints raised. calls made to service center but till date problem is not resolved. It is lot of hardship faced and the product is new barely less than one year and break down started, Also services are not provided even though product is in warrantee period. Not able to use product since last one month causing deprived of sleep leading to fatigue and stress.

Hi,

I have raised a service request on 10 September regarding parts and it's 1 month now no update .
Worst service by voltas . The service center also delaying everytime you call.

Complaint no.- [protected]

My split AC error E2 problem my mobile number [protected]

Company is working on zero transparency .companies persons is not ready to e mail yo own statement which is saying verbaly.
telling a lie continuously .i said sent me mail .reply no we talk only telephonic not on email.

I purhased Voltas Split AC (Inverter IDU - 1.5 Tonne Serial Number: 4553130B22BC19128) on 03rd April 2022. I refurbished in August 19th but now in September, my product not cooling and within 6 months, the product breakdown 2 - 3 times. I want a replacement or refund of the product. I dont want to repair it again.

Problem is same as Leaking in outdoor body

My Mob. No. [protected]

It's been 3-4 months I am not getting any service from voltas regarding my ac's display and I am facing rude replies from other side it's been very unpleasant behaviour till date there is no proper solution to it

I have recently purchased and installed 2 Voltas 5 star inverter air conditioners in our apartment in Kochi, Kerala State. Both machines have the same issue, namely the temperature is not being controlled to the desired setting. I normally set the temperature in the bedroom at night at 25 Celsius, but the room gets so cold that I ended up with a bad case of bronchitis. The other ac in the dining room has the exact same problem. I am able to measure the actual temperature in the room with a digital thermometer and can easily demonstrate the problem. I suspect this is a design defect in the machine.

Ac not cooling from more than 2 month but response and behavior of service center is very ridiculous.

I bought a Voltas air conditioner from Lulu Shopping Mall, Kochi on August 10, 2022. It was installed in my flat by the service team New-tech Cool Solutions next day. I was out of station for a couple of weeks since then. When I came back and checked it was found that it is not cooling. On my complaint, the service team checked and informed me that the connection was not done properly by the installation team. Previous team was asked to make it right, but after checking, they reported some board complaint. The board is to be replaced and so they ordered for it, promising to replace it within 4 working days.

After 4 days, on Monday September 19th, when I checked with New-tech Cool Solutions, they are asking me to wait another 7 days. I checked with Voltas, and they are also saying the same thing. I am fed up with their service. It is a brand-new unit and when it is found faulty, they have to replace it.

Sir maine Voltas Ac 17sept 2022ko kharida tha jo pure 1month bhi nahi chala aur khrab ho gaya maine Voltas customer care no p call karke 3 bar complain bhi karvai h but koi respons nahi aara h

I bought Voltas AC from Star AC Noida Sector 9 in August last year. Since the purchase of AC I have been raising complaints of issues as one or the other component of AC keeps having faults and failures. The service people have completely damaged my outer unit while trying to change defected fan. My AC still keeps giving F9 error every 3rd day. Today the indor unit had sparking and smell of wire burn from indoor unit is constant. Please replace the airconditioner before some mishap happens due to the third grade quality product from Voltas.

Product under warranty . Refrigerator light not working . past 6 raised multiple complaint with the manufacturer . POOR RESPONSE

Dear Concern,

I have Voltas AC with Model No 4552371A19DC10878/4512436D19DC11424 with Date of Invoice[protected] is not working / even not Cooling Pls check and resolve this issue

Part not available from 15 days getting 2-3 days on each contact. Contact them 4th time.
My window AC under in extended warranty, purchase on 21st.June .2021 and I have AMC service afterthat no any benefit...
I've registered complain on 29 August 2022, after that visit worker and came, but not sort out window AC problem as cooling issue .against complaint on 03/09/2022 repeat visited worker in home, and told that change for part ordered part for this AC to change the part, after that did not get any response in 15 days after that i contact them for status got anther 3 days waiting for another 3 days did get any response from their side.. .
I'm totally disappointed from Voltas company service... afterthat many times complaint same problem again and again...

My voltas ac not working good cooling and our area authorized service partner name is jai mahakal enterprises (gstin:09cdlpr7620b1ZF) address is mm85, GF01, ankur vihar.loni.ghaziabaad.pin code-201102.
Not good behaviour sirvice man.not good behaviour this center head.not my problem solve long time.not good technician this center.plz solve my problem this center not solve my problem long period &extra charge also given

I purchased a Voltas AC on 18 Aug 2021, my AC started less cooling on 6 or 7 Aug 2022, so i registered a complaint for service using voltas customer care number, on 10th august technician visited my house to check the AC, they removed AC from window and put on floor and started checking after checking they found GAS leakage problem and they told me that they have to take AC to service center, i told them it is ok for me but i need it as soon as possible. they told me that they cannot take AC on bike so pickup vehicle will come to pickup the AC and technicians went back to service center. AC was lying on floor i waited few hours no one came to pick the AC. In between i got a call from an other AC technician(Note : i donot know how he got my number and how he knew that i need my AC repaired) and he asked me if i registered a complaint for AC i told him yes, he said he is coming to repair, i said ok, he told me my AC has coil problem coil is to be changed he replaced coil and charged me 10000 rs, i paid 10000 rs i had no problem in paying because i just wanted my AC to be working because my kids cannot sleep without AC. after AC was repaired i got call from same voltas technicians who didnot came to pick my AC, they asked me if AC is repaired or not, i told him yes AC is repaired, they said ok and i received a message job done by third party.
My AC was under warranty still i paid 10000rs i had no problem.

Service Request Number : [protected]
AC Serial Number : 4011378B21GE09327

But again my AC started problem on 7th sept 2022, i again filed a complaint to voltas, technicians visited my house on 10th sept 2022, they told me that my AC donot have original coin installed, so they told me that they have to discuss with the head, they went back to service center and gave no response, i donot know if they will repair my AC or Not, i am still waiting for their response. i donot want to pay 10000rs again and again for no reason

New Service Request Number : [protected]