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Voltas
Voltas Ltd.
Customer satisfaction rating: 73%
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3487
COMPLAINTS
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Voltas Customer Care

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1027
down
373
up
325
down
193

Phone:
Phone:
up
380
down
130

Fax:
Fax:
+91 22 6665 6311  

Additional info

Ahmedabad


301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015

Tel: +91 79 6630 1100

Fax: +91 79 6630 1199



Baroda

4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005

Tel: +91 26 5235 1706

Fax: +91 26 5233 2098



Bengaluru

7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka

Tel: +91 80 225 35600



Calicut

Srinilayam, Ramanattukara P.O. - 673683



Chennai

Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu

Tel: +91 44 6676 0333



Coimbatore (EM & RBG / MHBD)

No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044

Tel: +91 42 2221 1188, +91 42 2238 4384



Coimbatore (TMD SHQ)

1413, Trichy Road, Coimbatore - 641 018

Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088

Fax: +91 42 2230 1515



Delhi (UPBG) Service

B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044

Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488

Fax: +91 80 2227 0172, +91 80 2221 0554



Chandigarh

SCO 201-202-203, 2nd Floor, Sector 34-A - 160022

Tel: +91 17 2661 0112, +91 17 2661 0113

Fax: +91 17 2266 9868



Indore (UPBG)

213, City Centre, 570 M.G. Road - 452001

Tel: +91 73 1243 6932, +91 73 1404 6398



Ghaziabad (UP) (UPBG)

A-13/6, Site III, Meerut Road Industrial Area - 201002

Tel: +91 12 0275 4998, +91 12 0552 9263



Indore (TMD)

203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001

Tel: +91 73 1420 2703, +91 73 1420 2704



Jamshedpur

DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001

Tel: +91 65 7662 2377

Fax: +91 65 7662 2387



Jaipur

Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021

Tel: +91 14 1645 1748, +91 14 1645 1747

Fax: +91 14 1659 4989



Kolhapur

C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001

Tel: +91 23 1266 5828

Fax: +91 23 1266 5825



Kochin

Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala

Tel: +91 48 4660 5555



Ludhiyana

293-A, Model Town Extension - 141002

Mob: +91 98 5510 8444

Fax: +91 23 1266 5825



Lucknow

Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Tel: +91 52 2650 7000



Panjim

B-18, Akshay, La Campala Colony, Miramar - 403001

Tel: +91 83 2245 8324



Madurai

504, K K Nagar Madurai 625 020

+91 45 2253 5818



Surat

207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007

Tel: +91 26 1221 6444, +91 26 1242 2761

Fax: +91 26 1241 2824



Pune

2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003

Tel: +91 20 6604 6609, +91 20 6629 7433

Fax: +91 94 2355 9064



Tirupati

8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507

Mob: +91 98 4801 1156



Vijaywada (UPBG)

D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010



Hyderabad

7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana

Tel: +91 40 6674 3001

Fax: +91 40 6620 3882



Vishakapatnam

Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018

+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096



Tirupur

25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602



Ankleshwar

G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002

+91 26 4623 8199



Vijaywada

32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004

+91 86 6243 1507, +91 86 6243 1505



Trivandrum

TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023



Coimbatore

No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu

+91 42 2224 1188



Hosur

Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu



Mangalore

A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka



View More Information...

Submit a Complaint
Customer satisfaction rating
73%
Complaints
3487
Pending
184
Resolved
2361
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

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Voltas Complaints & Reviews

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I have purchased new inverter ac amounting rs.36000 from friends electronics, shop no.23 main market nangal pincode 140124,...
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The AC stopped working in May 2020 and the service technician said PCB cannot be repaired as the model has been discontinued....
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I am really frustrated from your side, why you are not solving my problem. is this Free Ac from your side,...
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I have purchased voltas split ac "voltas a. C 185v jzj" white 1.5 ton on 16 may 2020. Before purchase, i asked dealer that i need horizontal swing specifically so does this model have that feature? And dealer confirmed with yes on telephonic conversation.

Now, when i received ac it does not have horizontal swing feature. When i asked to the dealer, dealer told me to register complain in voltas. I followed and registered complain and waited for few days, then technician visited and informed that this model never had and have horizontal swing feature.

Now, voltas service centre tells me to contact dealer and dealer tells me to contact voltas for this.
And as a consumer i am in between and not getting any solution with horizontal swing feature and feeling that i am cheated.
Please help me.
Jun 22, 2020

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    Hello,

    Our ac is not getting cooling. As its started fine and after 2-3 mints is automatically come under room temperature. The ac is under warranty, please align technician for servicing.
    ac not getting cooling
    Jun 21, 2020

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      Service request number [protected]
      I had registered a complaint of my air conditioner in mid of may they had provide...
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      I have 1ton split ac sac 123 eze
      I purchase it 9 may 2019
      But at this it’s not working

      Pl it’s urgent

      I also compliant u on 18-6-20
      Jun 20, 2020

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      Voltas customer support has been notified about the posted complaint.
      Sir I 3 time compliant to u

      But no reply from ur side
      [protected]
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        Debut not providing me warranty certificate.

        Number of time they says they will arrange call back request from senior executives but not getting call from there end too.

        Please arrange to provide me my extended warranty certificate.
        My registered mobile number . [protected]
        and my email id is [protected]@gmail.com

        Please do the needful as soon as possible.
        Thanks & Regards
        Kaushal Vora
        Jun 20, 2020

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          My ac 1.5 ton under warranty is under replacement demand against my complaint no [protected] dated 04 may 2020. Now 50 days are going to be over but my ac has not been replaced so far. Please do needful for early replacement of my ac keeping in view of difficulties of customer during the peak of summer.
          Jun 20, 2020

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            Hi,

            I have purchased voltas air conditioner window - 1.5 tonne on 1st april 2019. My ac developed a fault...
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            This ac parched by flipkart and one season used only manufacturers by vtas tata product this ac deftive pieces my home shipping i have not help voltas company
            Jun 20, 2020

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              Respected sir/madam
              With due respect i hereby state that i purchased an ac in the year 2016. This year in the month...
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              We need voltas urgent support required to check my recently installed window a/c which is not working properly. This is very...
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              I have purchased voltas ac 1 month back, there has been continue issue & error code reflecting on ac.ac is not cooling at all. Executive n service center are not helping us.
              Worse experience with voltas

              Address
              Dave bhawan
              Mohan garh
              Nathdwara
              Contact [protected]
              Jun 17, 2020

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                No cooling. Have got the gas refilled and service done but still no cooling.
                There is some issue with the motherboard or ic board as the temperature display shows 34 and when lowered after 2 seconds jumps back to 34.
                Jun 17, 2020

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                Voltas customer support has been notified about the posted complaint.
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                  Hi team
                  I purchased a voltas inverter split ac during lockdown i. E may 7, 2020 through shree ram agency. They sold...
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                  I am g sarjoo (Munna) from karaikudi sivagangai district tamilnadu. 8 month back i purchased voltas mini magic pure r water...
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                  Our branch has renovated few months back and our contractor has installed 4 new 2 tonne acs in the branch. All the acs are...
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                  Dear team

                  This is bring you to notice that i purchase the ac 1.5 ton (Voltas) on monday dated 08/jun/20 from poiner electronics roop nagar jammu. And i have log a complain on friday dated 12/jun/20.
                  That my ac not given proper cooling.
                  After that one of your enginer is coming and they told that you have slect fan on slow mode that is the problem ac is not cooling properly after that they selet fast mode and told me now it is ok.
                  On night the problem is still same.
                  Pls look in to this matter and do the needful.
                  My request no is-[protected]. Post job completion share 1748 if satisfied or 0174 i[censored]nsatisfied, with our technician. For help call [protected].
                  Jun 16, 2020

                  Complaint Status

                  Voltas customer support has been notified about the posted complaint.
                  Still not recieved any clarification from voltas side
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                    We Approached Innovation Shopping Mall (Authorized Dealers of Voltas in Bhimavaram to purchasing a Air condition. And he is...
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