Voltas Complaints & Reviews

After purchasing within a month on 19th May the fridge stopped working. On lodging several complain after 10 days on 9th June Voltas repaired the fridge( problem compressor replaced). Now again on 26th JUNE the fridge stopped working, technician on visiting mentioned same problem as before (compressor damaged). Till today half a month passed, after many Calls and complain, Voltas didn't repaired the Fridge nor Replaced/Refund done till date. I WANT complete REPLACEMENT/REFUND and COMPENSATION for my MENTAL AGONY

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 14, 2022

Verified Support

Dear Bablu,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Tinsukia, Assam

Bought voltas Ac on 09 july 2022 from flipkart. I got installation message on sane date, but after repeatative phone call to the voltas dealer( Mobile No of Tinsukia, Assam dealer [protected]), mobile no of area manager ( [protected]) ASC PB GHOSH BROTHERS, Tinsukia., Assam, they came to install on 13th July, they sent two technicians who were not experienced in installing Ac, they completely broken the wall, and finally left without installing. Even they donâ€™t have any idea how to install it. Please take some action so that the installation is is done at earliest and this harassment do not happen again.

Swarup Chakraborty
[protected]
Tinsukia, Assam
Service request no
[protected]

Aug 30, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Voltas Customer Care's response Dear Swarup,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 26, 2022

Voltas Customer Care's response Dear Swarup,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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I have purchas voltas 320ltr chest freezer on 07/02/2020 . In the mean time it's not working. I have complain two times in company toll free no. But area service person doesn't visit yet.

Aug 14, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Voltas Customer Care's response Dear Customer (Sams Zone),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Mumbai

I had installed a Voltas AC in the month of May 2022. In the month of June we faced an issue with the AC which we immediately raised with the Voltas company. After examining the AC, we were told to contact the company regarding the issue. The issue was related to indoor motor. The response we received from the customer support of Voltas was pathetic, they not only delayed with taking our complaint but also servicing our issue. We have been waiting since a month now and no action has been taken. Kindly look into the matter.

Thank you in advance.
Hoping at least you will resolve my issue.

Aug 14, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 14, 2022

Voltas Customer Care's response Dear Alfred,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: c-130 kalindi vihar yijna agra 282006

Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me

Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2022

Voltas Customer Care's response Dear Azad,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Jul 21, 2022

Updated by Azad Rahul till today dated 21/07/2022 no zero response
same o name voltas

Jul 25, 2022

Updated by Azad Rahul there is zero result of complaint till today. Nothing is transparent in voltas .same on name

Jul 26, 2022

Updated by Azad Rahul dated 26/7/22 ac is not working properly w.e.f. 7/7/22

Oct 03, 2022

Updated by Azad Rahul /till date no solution ac of voltas is not working w.e.f. 07/07/2022 through out the peak season

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A

Azad Rahul

from agra, Uttar Pradesh

Jul 21, 2022

complaint no. [protected] registered mobile no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me

Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE .

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Address: house no. 222, dhruv apartment, i.p. extention.

I have bought voltas inverter refrigerator from east delhi. after 3-4 years one day it stopped cooling. complaint was launched. and engineer after visiting told us that mother board needs to be changed. after one week we were told that mother board is being procured from Mumbai and it may take some time. More than 15 days have passed but till date out refrigerator is still not working. i request early repair or refund of my amount spent on this refrigerator.

mobile number [protected]

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 13, 2022

Verified Support

Dear Customer (Mridulavipin),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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We have two Voltas AC's and both are not working from past 8-9 days. Voltas team has sent an untrained engineer who unnecessary changed a capacitor however refused to give bill and than also told that display panel is faulty. After escalating this to Voltas and continuously chasing they have again sent the engineers who confirmed that capacitor and display panel is perfectly ok its just one connector is loose that needs to be replaced and since then iam chasing voltas and sending emails but they have not yet resolved my AC's problem. In every email they just assure that they will fix but no action taken it.
Voltas technician spoiled AV by unnecessary replacing capacitor and disconnecting display panel & now they are not fixing the issue ...

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 12, 2022

Verified Support

Dear Customer (prasoonv),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

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Voltas Online Team

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We have filed several complaints but it has not resulted in anything concrete. Finally, we escalated to the area manager of Noida, Mr. Rawat. Unfortunately, he has not taken any action. My original complaint number is [protected]. The air conditioner is under full warranty. It has broken down continuously for the last two months.

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 12, 2022

Verified Support

Dear Hari,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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We bought a ac on 30 June 2022, on shop by soni electronics mangolpuri delhi 110083 on emi (through bajaz financial services) . Installation done at night 8-9 pm. The executive just on - off the to check now working directly. he told if there is any issue else please call because that time ac wings didn't close properly.

Due to non connectivity of power or rainy day we did not use ac 2 days.

We switch on the ac at night on 2 july when we require that was running till early morning but inbetween power on that screen shown a E8. On 3 July We have to call to the shop keeper or field executive for the same, shop keeper said we'll send the executive to check the fault. 2-30Executives were came & check the ac he didn't resolve the issue so he suggests please go to the shop & lodge the complaint for the same it has fault. We went to shop at around 8 pm for the same & shop keeper write the complaint but he give the excuses to us. request him to replace the ac but he told it take 2-3 days to repaire we request to him please do earlier because my family has health issue that's why we urgent it. 4 July the service center executive came & check the ac to install the tool in outer.

On 8 july we got a call for cooling & Mr shekhar mishra came to check the issue. He came to check & go back. 11 july 2022 it was working till morning but when we switch on the ac at evening time 6:30 to 7 but it compressor doesn't work (fan working). So we have to tried connect customer care no. 3-4 times at last call was connected so request to replace it but mr rohic (if no. RS[protected] s might be numerical 5)
said My first complaint didn't solve yet so he hilight my complaint as priority basis to resolve.

I request to him also please replace it because in between 10days it is my second complaint that's we are not agree to it...

Bill no. SE2022-23/769
Model no. 185VCAZZ

Aug 17, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

Voltas Customer Care's response Dear Customer (nr2141986),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Vivekanand ITI, Purvanchal bank, jalalpur, 3

Water leakage problem in my ac... whenever I complaint on voltas service.. customer executive say it will be repaire one or two days...

Aug 12, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

Voltas Customer Care's response Dear Prince,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Vikas Mattoo , Tower No-4, 505 5th Floor Savitri Green Vip Road Zirakpur Punjab

This is to inform you that I had purchased 1.5 ton split Ac on 2/07/2022 but till date my AC hasn't installed. They charged me Rs 1500 but now after taken money no body is visiting my house to resolve issue. Very poor service from Voltas which was not expected by this company. I am totally feedup with you. This initially happened with me. God knows what will happen there future services.
Now I going to consumer court for the same. No other option for me.
Regards-Vikas Mattoo
[protected]

Aug 22, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 09, 2022

Updated by Vikas Mattoo This is to inform you that I had purchased 1.5 ton split Ac on 2/07/2022 but till date my AC hasn't installed. They charged me Rs 1500 but now after taken money no body is visiting my house to resolve issue. Very poor service from Voltas which was not expected by this company. I am totally feedup with you. This initially happened with me. God knows what will happen there future services.
Now I going to consumer court for the same. No other option for me.
Regards-Vikas Mattoo
[protected]

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Vikas,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 13, 2022

Updated by Vikas Mattoo Till data nobody from Voltas has visited my house for installation. Please share me return and refund policy. Very Very Very poor and fraud company is Voltas.
I will put legal case against the company for wrong comments

Verified Support

Jul 20, 2022

Voltas Customer Care's response Dear Vikas,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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V

Vikas Mattoo

from Zirakpur, Punjab

Jul 12, 2022

Still my issue is pending. Please guide me for product return process. Very poor service by Voltas. I will also replace 25 Voltas Ac with some other good Company, who will provide good service and atleast understand the customers concern.
These are the poor signs to down fall of Company.
Service matters for every person.
My advise to Voltas pls research why the small companies become big and why some big companies go gradually in downfall.
I have very pathetic experience with Punjab Zirakpur Voltas team.
Regards-Vikas Mattoo

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Address: Village bar gujjar near new police line Manesar gurugram Haryana, Gurgaon, Haryana

My product is under warranty .5 time complain in customer care but no any Engineer visit . Engineer confirm the address 15 time or I am sharing live location but no any response

Aug 11, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Rathi,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: PLOT NO.A-9A," SWAPAN ANSH", LANE NO 3, NEHRU NAGAR, JAIPUR 302016

On 24th July 2020 we have purchased VOLTAS SPLIT AC 1.5 ton (Model No. 183VCZT) from Shree Ram Electronics, 11, Jayanti Market, M.I.Road, Jaipur. But from right one day this AC was giving one or another problem mainly there is display of PC- 4 and giving hot air, for which we have complained on their customer care on dated 28th May 2021 with complain no. [protected], unfortunately there mechanic who attended the job couldn't understand the problem and with his falls justifications go back.
Subsequently we have complained again and again (Total 11 times) but all in vain and their intension to passed away only warranty period. Now condition of AC is becoming worst to worst and with noise there are leakage of brown water from the front.
For your ready references these are all complain Nos:
Complain No. Date
[protected] 28th May 2021
Reminder 01st June2021
[protected] 26th June 2021
[protected] 26th June 2021
[protected] 23th July 2021
Reminder 25th July 2021
[protected] 05th May 2022
[protected] 09th June 2022
Reminder 11th June 2022
[protected] 16th June 2022
[protected] 07th July 2022

At last when there is no response I have registered a case in Consumer Forum with registration No.3641140 on dated 8th June 2022.

Aug 30, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Bhavana,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 27, 2022

Voltas Customer Care's response Dear Bhavana,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Order date: 2/4/2021
Order No:[protected]
Item: Voltas 1.4 ton inverter adjustable split ac
Purchased from: Amazon
Sold by: Cloudtail India Pvt Ltd
Invoice No.;SDEG-1310
Invoice details: HR-SDEG[protected]
Invoice date: 2/4/21

Aug 8, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Voltas Customer Care's response Dear Customer (rbindroo),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Vill barain po karot tehsil sujanpur distt hamirpur 173101

Sir,
I have purchased Voltas split AC 1.5 inverter vide 185VCZR on dated[protected] from Himachal Electronics at Hamirpur Himachal pradesh but after sometime it not worked. We have coplained many times but we got no resolution.
Please resolved the issue
Vir karan singh
[protected]

Aug 11, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Virkaransingh Sir,
I have purchased Voltas split AC 1.5 inverter vide 185VCZR on dated[protected] from Himachal Electronics at Hamirpur Himachal pradesh but after sometime it not worked. We have coplained many times but we got no resolution.
Please resolved the issue
Vir karan singh
94188-

Verified Support

Jul 08, 2022

Voltas Customer Care's response Dear Veer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Veer,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

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Address: GNRL Oil & Gas Ltd. Well No. NK#1, Jantral, Borsad, Anand - 388580

Voltas make Water Cooler
Model: FS 20/20
Sr No.: 6010288P18D000067
Water Cooler cooling problem.
There is no cooling of water in the cooler due to power supply problem. Not able to turn power on. Need urgent repairing please.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 8, 2022

Verified Support

Dear Mr. Rana,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Sheela11

from AZAMGARH, Uttar Pradesh

Jul 9, 2022

Voltas split ac is not giving proper cooling. Complaint was filed with customer care and service centre but they are not helping me to resolve my problem.
Harish Chand Yadav
[protected]

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We purchased this voltas 1.5 ton 3 star inverter AC. The problem which we are facing is that the cbu codes of the indoor and outdoor units are different. We complaint about this to voltas service center several times but could not get any help. They said contact your dealer as it's all his fault. The dealer on the other side is denying to give any coperation and help. We are unable to figure out what to do in this situation. Please help us out ASAP.

Voltas customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Dannu125 Please update

Verified Support

Jul 08, 2022

Voltas Customer Care's response Dear Dannu,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Jul 08, 2022

Updated by Dannu125 No response resived from voltas

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Address: Sector 105 Mohali - 160062

New Voltas AC was installed at my home in September 2021. Since it was winter season, AC not used. we started using AC in May 2022 and found no cooling from the AC unit. Complaint raised several times ( atleast 6 times). voltas has given service authorization to a third party company. Noone reaponds from their service station. Its almost 2 months and the AC is still inoperational. Noone has intention to resolve the issue. Pincode - 160062, Mohali, Sectoe 105

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Voltas Customer Care

from Gurgaon, Haryana

Jul 6, 2022

Verified Support

Dear Ramandeep,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: New Delhi

I had bought a 1.5 Ton Voltas AC on ____ May, 2022.

On 30th June, the AC suddenly stopped working and I immediately filed a complaint. The AC made a terrible noise and there were sparks leading to the light of the entire house tripping because of it. Not only did I file an online complaint but called the customer care to escalate the issue and send someone asap.

I even called the technician who had installed the AC but he refused to come. I had made it very clear to the technician as well as the customer care representative about the urgency of the issue. I was assured someone will be there in the next hour. When that did not happen, I called a third party electrician and it was shown that the Motherboard of a brand new AC malfunctioned.

The AC being under warranty, I contacted the Voltas team for a refund. It was only when I had to get harsh with my words that they responded.

Over a call on 6th July, 2022 Mr. Ravi Sethi said that the refund is not possible and no further warranty can be extended for any other purpose.

I want a refund for the cost borne of a brand new AC or a replacement along with a formal apology from Voltas.

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Asha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 07, 2022

Updated by ashnajha95 Dear Voltas Team,

It has been exhausting trying to deal with your staff. Moreover they are now denying the service I am supposed to get. Mr. Ravi Sethi from your team has been making things further difficult. Kindly look into this asap

Verified Support

Jul 18, 2022

Voltas Customer Care's response Dear Asha,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

Jul 19, 2022

Updated by ashnajha95 Dear Concern,

You team seems to not have an idea and has been calling for service. The issue is about refund or replacement

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Actually since last year i am complaining to voltas that my AC creating problem i.e It is giving EC error after running one or two hours. but last year they closed the complain without resolution then again this year(2022) I complained around 5 times but every time engineer comes and say problem resolved but problem not resolved till now even i Sent mail to [protected]@voltas.com for my problem but they always reply that (Appreciate your patience and support.) but what i will do of this patience and appreciation after the summer gone.

Service request no:-[protected]
M.No - [protected]

Jul 19, 2022

Complaint marked as Resolved

I got a call from company then Engineer visited at my home to resolve the problem, but Voltas takes more time to resolve the problem as comparison to the commitment they give while purchasing AC. Even i sent mail to Voltas to describe my problem at "[email protected]" but nothing happened They provided me area manager mobile no - 8700303533 through mail but still problem not resolved then i raised my complain to " https://www.consumercomplaints.in/ " portal, after that I got resolution. Thank you, Indian consumer complaints Forum Team.

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Dharam,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 06, 2022

Updated by Dharam singgh Would you please tell me that how long time you take to resolve a problem. People purchase the AC to get relief in Summer also they pay some amount for guarantee/warranty.

If you can not provide the services in summer than why you are giving warranty to the customers because it does not make sense to resolve the problem after summer gone.

Please maintain a timeline to provide the resolution to the customers. while purchasing AC you commit to provide the problem resolution timing 24 to 48 hours but on ground level you taken more than 1 months.

Jul 08, 2022

Updated by Dharam singgh Still problem not resolved, Facing same issue.

Please resolve it.

Verified Support

Jul 09, 2022

Voltas Customer Care's response Dear Dharam,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

Voltas Complaints & Reviews

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Voltas reviews & complaints page 16

Deep Freezer

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Regarding installation of Ac by non experienced technicians

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Service doesn't not by voltas service center

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Voltas One ton AC

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Cooling ,current in outdoor ,rain from indoor

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Refrigerator

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Windows AC

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Air Conditioner

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Newly ac not working

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AC

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Reg installation issue

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Service

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Negligence to attend complaint for Voltas Split AC

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Warranty for 5 years

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AC not worked

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Voltas make Water Cooler

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CBU Code is Different indoor and outdoor

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Split AC

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Refund for Repair Undertaken for a Machine in warranty due to delay by Voltas

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AC not working properly since 2 months

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