Voltas Complaints & Reviews

We bought a ac on 30 June 2022, on shop by soni electronics mangolpuri delhi 110083 on emi (through bajaz financial services) . Installation done at night 8-9 pm. The executive just on - off the to check now working directly. he told if there is any issue else please call because that time ac wings didn't close properly.

Due to non connectivity of power or rainy day we did not use ac 2 days.

We switch on the ac at night on 2 july when we require that was running till early morning but inbetween power on that screen shown a E8. On 3 July We have to call to the shop keeper or field executive for the same, shop keeper said we'll send the executive to check the fault. 2-30Executives were came & check the ac he didn't resolve the issue so he suggests please go to the shop & lodge the complaint for the same it has fault. We went to shop at around 8 pm for the same & shop keeper write the complaint but he give the excuses to us. request him to replace the ac but he told it take 2-3 days to repaire we request to him please do earlier because my family has health issue that's why we urgent it. 4 July the service center executive came & check the ac to install the tool in outer.

On 8 july we got a call for cooling & Mr shekhar mishra came to check the issue. He came to check & go back. 11 july 2022 it was working till morning but when we switch on the ac at evening time 6:30 to 7 but it compressor doesn't work (fan working). So we have to tried connect customer care no. 3-4 times at last call was connected so request to replace it but mr rohic (if no. RS[protected] s might be numerical 5)
said My first complaint didn't solve yet so he hilight my complaint as priority basis to resolve.

I request to him also please replace it because in between 10days it is my second complaint that's we are not agree to it...

Bill no. SE2022-23/769
Model no. 185VCAZZ

Aug 17, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

Voltas Customer Care's response Dear Customer (nr2141986),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Vivekanand ITI, Purvanchal bank, jalalpur, 3

Water leakage problem in my ac... whenever I complaint on voltas service.. customer executive say it will be repaire one or two days...

Aug 12, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 12, 2022

Voltas Customer Care's response Dear Prince,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Vikas Mattoo , Tower No-4, 505 5th Floor Savitri Green Vip Road Zirakpur Punjab

This is to inform you that I had purchased 1.5 ton split Ac on 2/07/2022 but till date my AC hasn't installed. They charged me Rs 1500 but now after taken money no body is visiting my house to resolve issue. Very poor service from Voltas which was not expected by this company. I am totally feedup with you. This initially happened with me. God knows what will happen there future services.
Now I going to consumer court for the same. No other option for me.
Regards-Vikas Mattoo
[protected]

Aug 22, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 09, 2022

Updated by Vikas Mattoo This is to inform you that I had purchased 1.5 ton split Ac on 2/07/2022 but till date my AC hasn't installed. They charged me Rs 1500 but now after taken money no body is visiting my house to resolve issue. Very poor service from Voltas which was not expected by this company. I am totally feedup with you. This initially happened with me. God knows what will happen there future services.
Now I going to consumer court for the same. No other option for me.
Regards-Vikas Mattoo
[protected]

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Vikas,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 13, 2022

Updated by Vikas Mattoo Till data nobody from Voltas has visited my house for installation. Please share me return and refund policy. Very Very Very poor and fraud company is Voltas.
I will put legal case against the company for wrong comments

Verified Support

Jul 20, 2022

Voltas Customer Care's response Dear Vikas,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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V

Vikas Mattoo

from Zirakpur, Punjab

Jul 12, 2022

Still my issue is pending. Please guide me for product return process. Very poor service by Voltas. I will also replace 25 Voltas Ac with some other good Company, who will provide good service and atleast understand the customers concern.
These are the poor signs to down fall of Company.
Service matters for every person.
My advise to Voltas pls research why the small companies become big and why some big companies go gradually in downfall.
I have very pathetic experience with Punjab Zirakpur Voltas team.
Regards-Vikas Mattoo

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Address: Village bar gujjar near new police line Manesar gurugram Haryana, Gurgaon, Haryana

My product is under warranty .5 time complain in customer care but no any Engineer visit . Engineer confirm the address 15 time or I am sharing live location but no any response

Aug 11, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Rathi,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: PLOT NO.A-9A," SWAPAN ANSH", LANE NO 3, NEHRU NAGAR, JAIPUR 302016

On 24th July 2020 we have purchased VOLTAS SPLIT AC 1.5 ton (Model No. 183VCZT) from Shree Ram Electronics, 11, Jayanti Market, M.I.Road, Jaipur. But from right one day this AC was giving one or another problem mainly there is display of PC- 4 and giving hot air, for which we have complained on their customer care on dated 28th May 2021 with complain no. [protected], unfortunately there mechanic who attended the job couldn't understand the problem and with his falls justifications go back.
Subsequently we have complained again and again (Total 11 times) but all in vain and their intension to passed away only warranty period. Now condition of AC is becoming worst to worst and with noise there are leakage of brown water from the front.
For your ready references these are all complain Nos:
Complain No. Date
[protected] 28th May 2021
Reminder 01st June2021
[protected] 26th June 2021
[protected] 26th June 2021
[protected] 23th July 2021
Reminder 25th July 2021
[protected] 05th May 2022
[protected] 09th June 2022
Reminder 11th June 2022
[protected] 16th June 2022
[protected] 07th July 2022

At last when there is no response I have registered a case in Consumer Forum with registration No.3641140 on dated 8th June 2022.

Aug 30, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Bhavana,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 27, 2022

Voltas Customer Care's response Dear Bhavana,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

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Order date: 2/4/2021
Order No:[protected]
Item: Voltas 1.4 ton inverter adjustable split ac
Purchased from: Amazon
Sold by: Cloudtail India Pvt Ltd
Invoice No.;SDEG-1310
Invoice details: HR-SDEG[protected]
Invoice date: 2/4/21

Aug 8, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 08, 2022

Voltas Customer Care's response Dear Customer (rbindroo),

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Vill barain po karot tehsil sujanpur distt hamirpur 173101

Sir,
I have purchased Voltas split AC 1.5 inverter vide 185VCZR on dated[protected] from Himachal Electronics at Hamirpur Himachal pradesh but after sometime it not worked. We have coplained many times but we got no resolution.
Please resolved the issue
Vir karan singh
[protected]

Aug 11, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Virkaransingh Sir,
I have purchased Voltas split AC 1.5 inverter vide 185VCZR on dated[protected] from Himachal Electronics at Hamirpur Himachal pradesh but after sometime it not worked. We have coplained many times but we got no resolution.
Please resolved the issue
Vir karan singh
94188-

Verified Support

Jul 08, 2022

Voltas Customer Care's response Dear Veer,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Veer,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

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Address: GNRL Oil & Gas Ltd. Well No. NK#1, Jantral, Borsad, Anand - 388580

Voltas make Water Cooler
Model: FS 20/20
Sr No.: 6010288P18D000067
Water Cooler cooling problem.
There is no cooling of water in the cooler due to power supply problem. Not able to turn power on. Need urgent repairing please.

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 8, 2022

Verified Support

Dear Mr. Rana,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Sheela11

from AZAMGARH, Uttar Pradesh

Jul 9, 2022

Voltas split ac is not giving proper cooling. Complaint was filed with customer care and service centre but they are not helping me to resolve my problem.
Harish Chand Yadav
[protected]

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We purchased this voltas 1.5 ton 3 star inverter AC. The problem which we are facing is that the cbu codes of the indoor and outdoor units are different. We complaint about this to voltas service center several times but could not get any help. They said contact your dealer as it's all his fault. The dealer on the other side is denying to give any coperation and help. We are unable to figure out what to do in this situation. Please help us out ASAP.

Voltas customer support has been notified about the posted complaint.

Jul 07, 2022

Updated by Dannu125 Please update

Verified Support

Jul 08, 2022

Voltas Customer Care's response Dear Dannu,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Jul 08, 2022

Updated by Dannu125 No response resived from voltas

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Address: Sector 105 Mohali - 160062

New Voltas AC was installed at my home in September 2021. Since it was winter season, AC not used. we started using AC in May 2022 and found no cooling from the AC unit. Complaint raised several times ( atleast 6 times). voltas has given service authorization to a third party company. Noone reaponds from their service station. Its almost 2 months and the AC is still inoperational. Noone has intention to resolve the issue. Pincode - 160062, Mohali, Sectoe 105

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 6, 2022

Verified Support

Dear Ramandeep,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: New Delhi

I had bought a 1.5 Ton Voltas AC on ____ May, 2022.

On 30th June, the AC suddenly stopped working and I immediately filed a complaint. The AC made a terrible noise and there were sparks leading to the light of the entire house tripping because of it. Not only did I file an online complaint but called the customer care to escalate the issue and send someone asap.

I even called the technician who had installed the AC but he refused to come. I had made it very clear to the technician as well as the customer care representative about the urgency of the issue. I was assured someone will be there in the next hour. When that did not happen, I called a third party electrician and it was shown that the Motherboard of a brand new AC malfunctioned.

The AC being under warranty, I contacted the Voltas team for a refund. It was only when I had to get harsh with my words that they responded.

Over a call on 6th July, 2022 Mr. Ravi Sethi said that the refund is not possible and no further warranty can be extended for any other purpose.

I want a refund for the cost borne of a brand new AC or a replacement along with a formal apology from Voltas.

+11 photos

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Asha,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 07, 2022

Updated by ashnajha95 Dear Voltas Team,

It has been exhausting trying to deal with your staff. Moreover they are now denying the service I am supposed to get. Mr. Ravi Sethi from your team has been making things further difficult. Kindly look into this asap

Verified Support

Jul 18, 2022

Voltas Customer Care's response Dear Asha,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

Jul 19, 2022

Updated by ashnajha95 Dear Concern,

You team seems to not have an idea and has been calling for service. The issue is about refund or replacement

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Actually since last year i am complaining to voltas that my AC creating problem i.e It is giving EC error after running one or two hours. but last year they closed the complain without resolution then again this year(2022) I complained around 5 times but every time engineer comes and say problem resolved but problem not resolved till now even i Sent mail to [protected]@voltas.com for my problem but they always reply that (Appreciate your patience and support.) but what i will do of this patience and appreciation after the summer gone.

Service request no:-[protected]
M.No - [protected]

Jul 19, 2022

Complaint marked as Resolved

I got a call from company then Engineer visited at my home to resolve the problem, but Voltas takes more time to resolve the problem as comparison to the commitment they give while purchasing AC. Even i sent mail to Voltas to describe my problem at "[email protected]" but nothing happened They provided me area manager mobile no - 8700303533 through mail but still problem not resolved then i raised my complain to " https://www.consumercomplaints.in/ " portal, after that I got resolution. Thank you, Indian consumer complaints Forum Team.

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Dharam,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 06, 2022

Updated by Dharam singgh Would you please tell me that how long time you take to resolve a problem. People purchase the AC to get relief in Summer also they pay some amount for guarantee/warranty.

If you can not provide the services in summer than why you are giving warranty to the customers because it does not make sense to resolve the problem after summer gone.

Please maintain a timeline to provide the resolution to the customers. while purchasing AC you commit to provide the problem resolution timing 24 to 48 hours but on ground level you taken more than 1 months.

Jul 08, 2022

Updated by Dharam singgh Still problem not resolved, Facing same issue.

Please resolve it.

Verified Support

Jul 09, 2022

Voltas Customer Care's response Dear Dharam,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team

Jul 19, 2022

Updated by Dharam singgh Resolved Thank you

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Address: Greater Noida

Purchased 3star Inverter Split AC in April 2022 month and getting lot of noise from outer unit since the installation day ; technician said it will be normal in coming days but problem didn't solved itself ; called helpdesk and their technician visited coupled of time in May month but they were unable to solve the problem . I asked them that this is brand new AC so they should mark complaint to replace the unit but there is no response from them and saying they will ask to their senior person in service center and per them this is normal in Voltas AC and closed the calls always without prompting me.

Looks like I have bought Voltas GENERATOR not split ac that seems to be very annoying specially in night time which disturbing the sleep

Please help.

Aug 18, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 05, 2022

Updated by vaishvishal Its 1.5 ton

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Vishal,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: G-1/58 JAI VIHAR GALI NO 1 NAJAFGHAR

Respected sir,

I bought a Voltas 5 star inveter window ac 04/05/2022 since the day it was installed, there is a noisy sound in it, which is causing us problems, air condition remote is not working, I have its complaint customer Care was registered in 06/05/2022 which no solution come complaint id-[protected].

Regards
Rajpal singh
[protected]

+2 photos

Aug 23, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Rajpal,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Verified Support

Jul 23, 2022

Voltas Customer Care's response Dear Rajpal,

Our team tried to contact you but your number was not contactable. Furthermore, we request you to provide an alternate number along with the feasible timings and our team will assist you further.

Regards,
Voltas Online Team"

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Deep freezer not working

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 5, 2022

Verified Support

Dear Gaurav,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Purchased Voltas AC 1.5 ton SAC 184V DAZR 4 star on 29/5/22 at Sathya Agency billed at Thiruvottriyur under the name of Harish kumar. The installation process is not yet done. Number of technicians have visited for installation but still the new AC is not working, experiencing E6 error.

Each time the technician is routing to another person in his team then they were also saying the same thing which is been happening for more than 1 month. Why you are not following up with the customers query, always we have to call each and every time and then also no proper solution from the team. Also they are not cascading the previous information to the new technician and the end results is nothing.

I've asked for replacement 10 days back, they told that replacement will be provided in 2 days. Till now replacement is not been provided.

Informed that replacement will be provided once the defective piece is returned to office. One of the associate taken the defective product on 29/07 till now no updates or replacement provided.

The technicians are not good enough to handle the situation, they haven't provided the updates were is the fault or defect. Voltas being such a reputed brand and treating their customers like this is totally a worst experience. Don't make adds stating one of the leading brands in India.

Please refer the details for your reference,
Product : Voltas Ac 1.5 TOM SAC 184V DAZR 4 star
Dealer : Sathya Agencies(P) LTD
GST invoice no : 220121WHC4033867
Purchase date : 29.5.22

+2 photos

Aug 13, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

Voltas Customer Care's response Dear Harish,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: House number 1127, Shivnagar Colony, Sidhari Sadar, Azamgarh 276001

Dear sir, As per my request number [protected] with voltas, nobody has turned up to resolve my problem. One sms was received on 2nd July 22 that their technician is on the way but nobody has come to my house. My request is being ignored by voltas. It is for your kind action please.
Thanks
Harish Chand Yadav
Mobile: [protected]

Voltas customer support has been notified about the posted complaint.

Jul 04, 2022

Updated by Sheela11 My request number [protected] is not resolved

Verified Support

Jul 05, 2022

Voltas Customer Care's response Dear Sheela,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest.

Regards,
Voltas Online Team

Jul 05, 2022

Updated by Sheela11 As per complaint number [protected], technician visited today, during one hour running room temperature was 28 degree while setting temperature was 16 degree. They returned back without explaining anything. They aren't serious to resolve the issue. Kindly do the needful.
Harish Chand Yadav
[protected]

Jul 07, 2022

Updated by Sheela11 Regarding my complaint number [protected] I haven't received any response from voltas service centre. Even in night time the cooling effect is not satisfactory. Previous night after running three and half hours the room temperature was not comes down to 27 degree. I am not received any positive response from the voltas service centre. Kindly solve this issue as soon as possible.
Harish Chand Yadav
[protected]

Verified Support

Jul 11, 2022

Voltas Customer Care's response Dear Sheela,

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.

Regards,
Voltas Online Team

Jul 13, 2022

Updated by Sheela11 Dear sir, My voltas ac problem is still exists. I have not received any response from voltas service centre. They doing fraud with me. They have not visited nor they have contacted me. Voltas service centre officials only harassing me beside resolving the issue.

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A

Azad Rahul

from agra, Uttar Pradesh

Jul 13, 2022

Ac of voltas is not working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bed and Behaviour is very rude and iresposible language with my family is very bad.Insult of my family telephonic. This is second time in last two moths when last time also service centre not call for service for 8 days .M unhappy fron ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he givre me telephone of garvit he told me at 1 o clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding raither tahn tell alie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app ur statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve ur problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEADIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMISSION AND CONSUMER CORT AND PMO OFFICE

.
URGENT AND NACESSARY
FOR JUSTICE OF FEMALE CATEGORIES OF INDIA AND SERVICE OF INDIAS NO.1 PRODUCT TATA AC

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A

Azad Rahul

from agra, Uttar Pradesh

Jul 13, 2022

Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me

Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.

SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE

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Address: Lakhisarai

I have serviced my vitara brezza car having RC No JH-15V 5925 on 14th April 2022 at Reliable service Deoghar, Jharkhand.They have maintained coolant only 1 litre due to which engine heating problems occurred again I visited GS motors service center lakhisarai because I have to go to long journey approx 200 km to dhanbad so as a precaution for this problem, they said put water and use the vehicle and you can go. But while going again engine heating warning comes, I have to stop the car in mid of the forest near to giridih with family approx 1 hr. After reaching dhanbad I sent the car to reliable service centre katras road dhanbad. Initially they said there is no issue in the car after checking 4 hour they said gas kit problem . I left the vehicle for repair.now again I got the call that due to water leakage in these four days at service centre some other parts damaged also and will pay more . What is it ? Is this my problem? Again and again I am suffering from this.why i should pay if each and every stage I have concerned from maruti service centre. If they did wrong. Although I have taken extended warranty upto 1 lakh km.

Kindly resolve the issue.

Aug 4, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Jul 03, 2022

Updated by Saroj060 Not resolved. Kindly resolve the issue.

Jul 03, 2022

Updated by Saroj060 I have purchased. AC in the month of April 2022 . After using one week the AC was not cooling I have raised complaint many times with my registered mobile no [protected], every time service engineer comes and tile next day he will come and resolve but no body came.again I have to raise complaint, this continues 3 times. Ultimately on 23rd may they resolved the problem of gas linkage but after using 2 day gain AC is not cooling, Again I have raised complaint but no body respond.the service mobile no provided in mail received from voltas is not responding and not receiving. Since I purchase the AC I have used hardly 5to 6 days. Now I am fed up with this kindly replace the AC or extand the warranty for one more year as this year passed and in winter the the AC will not be used .

Verified Support

Jul 04, 2022

Voltas Customer Care's response Dear Saroj,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: GAILGAON,DIBIYAPUR

Ac purchasedon 27th may 2022 from m/s gayatri electronics, dibiyapur, dist. Auraiya (up) is non operational due to water leakages.

Contact number of seller :- [protected]
Voltas customer care no. [protected]

Aug 10, 2022

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Jul 04, 2022

Voltas Customer Care's response Dear Sunil,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: link road,near dr rajesh gupta saharanpur

15th may 2022 i purchased the ac after 10days it got in a bad condition
then i complained 3 times to service centre they are not able to resolve it, i am contiounsely in calling, , very poor service stil(30/06/2022)
i am calling no response i am feeling like i have purchased the wrong company product
very poor company
i will tell every one not to buy this company product

Voltas customer support has been notified about the posted complaint.

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Voltas Customer Care

from Gurgaon, Haryana

Jul 1, 2022

Verified Support

Dear Sarthak,

We are sorry for the experience you had. We request you to kindly share your concern along with the complaint number or registered contact number at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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