I got a call from company then Engineer visited at my home to resolve the problem, but Voltas takes more time to resolve the problem as comparison to the commitment they give while purchasing AC.
Even i sent mail to Voltas to describe my problem at "
[email protected]" but nothing happened They provided me area manager mobile no - 8700303533 through mail but still problem not resolved then i raised my complain to " https://www.consumercomplaints.in/ " portal, after that I got resolution.
Thank you,
Indian consumer complaints Forum Team.
![Hitachi Home & Life Solutions India [HHLI]](/thumb.php?bname=1&src=hitachi-home-life-solutions-india-hhli.jpg%3Foh%3Dbdc1f219affaf1e4972045b940c399e8%26oe%3D57336a13&wmax=182&hmax=300&quality=90&nocrop=1)
complaint no. [protected]
complaint no. [protected]
complaint no. [protected]
complaint no .[protected]
Today dated 11/07/22 another visitor came for maintenance of AC But report blockage of cooling pipes .he make clear pipes .first visitor report leakage of gas.that was not found.DSC/AGC waste our time and misbehave w.e.f.07/07/22 to 11/07/22 Intensely .m highly unsatisfied from DSC/AGC .I will never recommended to my circle A TATA PRODUCT. An unskilled person sent from DSC/AGC who waste my time and mentally disturbed me w.e.f. 07/07/22 to 11/07/22. for more information listin ur call centre recording on conference with me
Ac of voltas has not been working from last 4 days. case of service open w.e.f. 07/07/22 morning but ur service centre DSC Rambag response is very bad and Behaviour is very rude and irresponsible language with my family is very bad.Insult of my family telephonic. This is second time in last two months when last time also service centre not call for service for 8 days .M unhappy from ur service staff from their irresponsible behavior.
DATED 7/7/22 MR. MANOJ tell us ur ac service will ne tomorrow .there is problem of gas leakage .he give me telephone of garvit he told me at 1 o'clock dated 9/9/22 technician is coming to ur address for service but that was a false statement i wait till night 9 o, clock .no body of DSC AGC was responding rather than tell a lie .DSC AGC NOT TELL ME WHEN SERVICE WILL BE DONE .today dated 10/07/22 I call to voltas customer care in morning after telling lie by DSC/AGC which started from moring 07/07/22 today he said do not talk me talk at office time last time behaviour also rude than at 10 o, clock DSC/agc tell me technician is coming in one and half hour in morning but i ask for whats app your statement but neither technician came or whats app in day i call to customer care executive give me again false insurance technician will resolve your problem till 8 o, clock but technician not came.
SIR THIS IS THE MATTER OF CARELESS AND IRRESPONSIBLE AND CHEAT WITH INSULT OF INDIAN MOTHERS AND SISTERS AND WIFES
SO TAKE IMMEDIATE ACTION OTHERWISE I WILL SENT MATTER TO WOMEN RIGHT COMMISSION AND CONSUMER CORT AND PMO OFFICE .