Voltas Complaints & Reviews

I called voltas for repair because my AC was not auto-cutting power.
After call, they send someone to my home for AC check and they told me they were from voltas they took off the motherboard and told me to change so we agreed.
after 2 days they came with the same motherboard, fitted it and cutoff worked and charged 7000 rs. and told me it have a 3-month warranty.
in week my cutoff again stopped so I called them and they told coming and no one came. and afterward, he blocked me.
I called voltas cust-care regarding this issue and voltas told me we have no complaint from your side and we haven't sent anyone to your home, and I have proof and call recording that I've called on official voltas number given backside of remote-control, and now who is responsible for my 7000 loss?
I am stressed because of this incident and plz suggest what actions I take, I've voltas bill as well given by that serviceman.

Mere dwara 18 may 2022 ko AC LIYA GYA jo 10 June 2022 ko kharab ho gya jisko service karne hetu complain registered Kiya hai jiska no. [protected] hai lekin service center/technician dwara koi response nhi mil rha hai ...kya 1 year ki warenty me customer 2 month service ke liye hi wait rahe...

Plz solve my problem other wise I'ii complain in upbhokta foram...for compassion ... Ki service ka jhootha bahana bana kar customer ko liya ja rha hai...

My name is Arham, I'm from Kochi, Kerala and I have a Voltas AC and in one year after I purchased your product I started facing issues and I have contacted the Voltas customer care thousands of times and everytime they came they took a service fee + GST and told me they will call back and arrange for servicing but I have not once received any help. The AC has stopped cooling ever since and I have had the ultimate worst experience with your product and absolutely dissatisfied and now it has been around 5 years since I purchased the AC and my life has become a living hell by wasting Rs 45, 000 on your AC with such pathetic sales and service after sales, I have obviously recommended my friends and family to never buy Voltas product and I'm so fed up with the destroyed AC that

I am planning to complain regarding your product on the consumer forum and also regarding the pathetic after sale service in Kochi, Kerala. I have lost thousands of rupess in refilling gas and just the service person visit and them failing to make the gas leakage problem fine.

I will soon register a complaint with the official comsumer forum website by the Government of India and you will surely have to look after sucj damage and pathetic service.

To avoid unwanted mishaps I would like to tell you for one last time to repair or replace my AC and solve my issue else I will have to take severe steps.
Expect you to contact within 24hrs

I live in Asansol, West Bengal. I have a 1.5 ton 3 star inbuilt inverter split AC which I bought on 9th July '21. I called for service and water leaking problem in the 11th month of purchase. The technicians while resolving the water leaking problem informed me that gas filling is needed.
They have done the same and charged me 1500rs saying that my pipe is longer than 10feet of copper wire/pipe provided by Voltas. But I got to know...

I have bought voltas split ac 1 ton on 05.05.2022 in VK HOME APPLIANCE and installed/unlocked the AC on 09.05.2022. leakage issue started on 22nd May onwards so lodged complaint (SR# [protected]) on 24 May 2022. Same day i got the call from service center, they promise to attend the request within 2 working days but still no one fixed the issue from their end. i called 8times between 24 May and 4 JUN 2022 regarding this issue and 4 times i gave/confirmed my address/landmark details with them. but they closed the complaint without attending on 9 Jun 2022 with reason as not reachable to the customer & even im not get the any notification regarding to closed my complaint. Again I call to customer care to lodged same complaint (#[protected]) on 17 Jun 2022...

"Continuously giving false Commitments and not supporting to us." ##I really very much disappointed to the voltas service/product.

Name: vipin kumar
Phone: [protected]

I have registered a complaint no. [protected] on 14 June. I have received headache. AC was not installed properly: Noise, water leakage, pipe not covered with form completely. Service center is not helpful a bit. I requested not to send same person who installed ac to fix things. Service center said we can send only same person. In little words I have sick daughter she was recommended by doctor to stay in cool place. But at this moment we all suffering.

Request : send another guy to fix things ASAP. It's been five days.

Voltas SAC 183V EAZZ (IMEI/SR.NO: 4513241D22CB00240 VD SR. : 4553181A22CC05080), purchased on 16th May(Invoice no - A000250), was installed on 18th May. Therafter, it is not reaching the max cooling temperature(i.e. 16 deg.C) even after running whole night even for more than 8hrs from the very 1st day o[censored]se. Also, there is very much noise the AC makes. Why should a brand new AC even have these problems?? I complained about the defective piece to shopkeeper(Mr. Rishabh, New Price Enterprises, Singrauli MP, Ph- [protected]) in the 1st week itself. He sent technicians but they gave lame reasons for the problems and left without fixing. Then I visited shop twice in person besides contacting 3 times at the voltas customer service no.[protected]. Yet no authorised person from voltas has showed up yet to fix the issue or provide replacement. It has already been over 1 month of purchase now and its very rude of the above parties not to get my problem resolved even after my repeated attempts. I need this issue to get escalated. I need replacement of current defective AC or my full refund of Rs 39, 500. Attached bill of purchase for AC.

Sir
I purchased this ac in march ending 2022...after purchase I suffer gas problem twise, water leakage twise, during water leakage in night my govt document completely damage by water..and my whole wall painting is damage..I have almost 7 to 8 thousand loss...I feel very mentally harras ...I m doing a reputed airforce job...every time when your service men come I came from my office...I feel pathetic like I baught old Ac...this time your service men given me in written that this ac want replacement after checking...I feel mentally harrase so I also want replacement...because by this I suffered 8000 rs loss plus many document loss this give me physically up down ...I already shawn your servicemen my losses ...Kindly replace my ac as soon as possible as per service men request...I have given you replacement paper in PDF form ...[protected] is my complaint no..which is mention in Volta's service report...service man letter attach at 17 june 2022

Sir
I purchased this ac in march ending 2022...after purchase I suffer gas problem twise, water leakage twise, during water leakage in night my govt document completely damage by water..and my whole wall painting is damage..I have almost 7 to 8 thousand loss...I feel very mentally harras ...I m doing a reputed airforce job...every time when your service men come I came from my office...I feel pathetic like I baught old Ac...this time your service men given me in written that this ac want replacement after checking...I feel mentally harrase so I also want replacement...because by this I suffered 8000 rs loss plus many document loss this give me physically up down ...I already shawn your servicemen my losses ...Kindly replace my ac as soon as possible as per service men request...I have given you replacement paper in PDF form ...[protected] is my complaint no..which is mention in Volta's service report

Ac not working past 18days, Continuously giving false Commitments and not supporting

A brand new a/c purchased 10 months ago is not cooling.
Opened service request no:-[protected] more than 10+ days ago. Technician came but didn't come with equipment to fill gas. After that, i get assurances that someone will come next day (but no one has come to fix the issue).

This is a house with a senior citizen, and with such incremental weather, its making her health at risk.

Resolution:
1. Replace the a/c as this seems to have manufacturing defect
2. Fill gas so that it can be used until replacement unit is installed

I have bought voltas split ac 1.5 ton 13.02.2022 and installed on 10.05.2022. And it stopped working on 07.06.2022 so I lodged complaint regarding not working of ac on 08.06.2022 on whatsapp and even Mailed also. But due to worst service of voltas they never intrested to resolve my issue me even today is 16.06.2022. I will never recommend to buy voltas due to worst service even i would say "Ghatia service"

Sir i have purchase from croma a new voltas ac in march ...after installation there are lot of trouble faced by me like two time gas leakage issue...when the long pending issue was resolve ...at present my whole wall is leaking from ac side...i am fed up with this voltas ac ...i want replacement in place of repair of ac with new ac...right now i just feel like i got old ac and feel like my money get ruined ...my registered num is [protected]...

Request [protected] - Open for 4 days and no response from service

I brought up new ac on May 2022. After 2 month 2 months outdoor unit failed.
I need to replace whole units
Raised complaint over customer care voltas.

My ac service request number [protected] is pending since 5th june 2022 customer care don't have any positive answer my queries they said it will take 2 3 days from day one and after 9 days they saying it will take 2 3 days. I really disappointed to voltas service.

I have purchased Voltas Inverter A/C on 17 April 2022 & gas has leaked on 10 June 2022. Complaints to Voltas has been getting poor response & always saying engineer will visit tomorrow. What is the quality of A/Cs being manufactured by this company that even after 2 month use the A/C stops working. Even local A/C assembling shops provide better quality spares.
Shame on Voltas.

I BOUGHT A 1.5 WINDOW AC MADE BY VOLTAS IN 2019 I STARTED HAVE COMPLAINTS 1 month the R32 gas leaked and the engineer did repairs then come 2020 at the height of the corona pandemic the gas leaked again the entire cooling coil was corroding and they replaced it and filled it with gas again now its 2022 i have once again ran out of gas.the poor manufacturing of the AC has left me scorching in my delhi home for 4 days now and i am done.i want a replacement or a permanent solution to my problem i cannot wait 4 days every year i even threw away my cooler thinking i wouldn't need it the worst mistake of my life.I am back to where i was pre AC and bought a cooler just because of Voltas.

I have bought window ac 1.5ton on 15april2022.its technicians are such a ### people.they don’t have manners to talk firstly.our ac is in warranty and it is defective but still they didn’t told us about that it us defective piece .another private ac service men told us about tht as our ac has got the gas leakage without any specific reason and still making unusual noises.we need an ac replacement urgently.worst company voltas

Dear
I am here after too much struggle with Voltas Himachal team(solan).
Last year I bought a Voltas cooler which still not complete even a year.
But in this season it stopped I raised a complaint in Voltas with my registered mobile number [protected] on dates 30/5/2022, but till now issue not resolved .
That time a technician came and said that there is a spare which will replaced .
But now no one even attending phone call.
I called up many times in customer care number but not got solution .
As now summer is going on and without cooler how we are surviving you can imagine.
Please look into resolve the issue.

Regards
Dinesh