Claimed

Voltas Complaints & Reviews

3.7
Last updated Apr 22, 2024
Complaints 4384
Resolved
3040
Unresolved
1344
Quick Links
Statistics
Share
Contacts

File a complaint to Voltas

Having problems with Voltas?

File a complaint and get it resolved by Voltas customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Voltas
Customer Service Contacts

Voltas Phone Numbers

Toll free
1800 266 4555
1162
444
1800 425 4555
342
211
Phone
+91 22 6665 6666
398
151
+91 22 6665 6333
119
85
Fax
+91 22 6665 6311
View all Voltas contacts

Voltas Website

Voltas Head Office Address

2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India
400033

Voltas reviews & complaints page 163

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bravy
Report
Copy

1.5 ton 183 cya window ac

Address:New Delhi, Delhi, 110010

I bought 1.5 ton 183 cya window AC through zipper.com on 17 Apr 16 and after the product was delivered, I called the voltas customer care on 22 Apr for installation of the product within 24-48 hr through request no [protected]. Even after lapse of time no installation was done and then I was messaged that it will be done on 28 Apr. Such delay and that too in Delhi is not understood. I hope company can be more responsive and sincere in its...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Lucknow, Uttar Pradesh, 226029
Website:www.vk.voltas.in

Hello sir i m shanker singh from 19b/161virendawan colony, lucknow (u.p)
I reported a complain on 9 april regarding our window ac coil sensor . The store manager of ashiana service center told us that they cant provide us tge spare part .But one day they sent their service man with the duplicate coil sensor which was totally local made of copper . Then we retured it . Again we made a report of same thing .now today on 26 april they...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Ghaziabad, Uttar Pradesh, 201004

I raised a complaint regarding noneffective cooling of my split ac on 20th apr. A technician attended on 22nd. For every single thing he kept calling someone on his mobile and asking what to do. He checked and confirmed no gas leak, gas quantity full .The problem was of voltage fluctuation and we hadnt installed a stabiliser. That said and done after discussing over his mobile he said he had to change capister. So we allowed him to do it....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
manasgupta85
from Bengaluru, Karnataka
Report
Copy

Split ac installation is delayed more than a week

Address:Bangalore, Karnataka, 560034

I raised an ac installation request for a split ac to be installed in kundallahalli, bangalore - 37, on 19/04/2016 with voltas customer care (Service req. No -[protected] ) & they confirmed that it will be done within 24 working hours i.E. 3 days. No body turns up or called us for the same up till now. I am calling customer care since 23/04/2016 (Calling daily 2-3 times), they said that it will be done today or maximum by tomorrow. But nobody...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bensi Bose TC
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service is pathetic

Address:560100

I have bought a Voltas AC 1.5 ltr 5 star on 28th of March, and have requested to install this product with Voltas on same day. They have confirmed the installation but no one came for next few days even though it was a paid service (Rs 1500/-). I have raised a consumer compliant, and was keep calling them daily basis. Finally they came on 4th April late evening to install the product. They have installed the product and switched on the AC,...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Rajeshmenon18
from Mumbai, Maharashtra
Report
Copy

AC Service not provided properly

Address:620003

I had purchased a Voltas Vertis Premium 1.5 ton AC model last year on 24/4/15 from a dealer m/s Sathyar, Chennai. Last year I had availed the 1st free service after six months of purchase as it is provided by the company.
I had moved from Chennai to Trichy due to my Job transfer and I wanted to avail the second service for AC and registered the ticket with the customer care and the number is [protected] on 17th april 2016 and till...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rajsaran
from Karaikal, Puducherry
Report
Copy

Poor service in ac installation

Address:613001

I have purchased voltas 1 tonne a/c on 16/4/2016 from Mohan shopping Thanjavur. The dealer said it will be installed within two days from the date of purchase. But till date nobody is contacted me about the installation.Dealer replied that we informed to voltas service center and they have to do the installation.I contacted the service center number([protected]) and few times answered positively but didn't send a installer. Most of the times...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Udupi, Karnataka, 576114

I had purchased two split unit A.C for my house 2 years before. Recently I shifted my this A.C to my new house in Mangalore. The A.C was serviced and fixed, but the remote control of the A.C not working. The agent says no remote control available for this and you have to purchase a Universal remote and programme it. But One Month now and no solution. Reading all the complaints and 13% solution ratings for 1, 187 complaints means I have to...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
viswassb
from Bengaluru, Karnataka
Report
Copy

Voltas pathetic service, installation of ac

Address:560024

I bought 'voltas 185 ey (R) executive r split ac(1.5 ton, 5 star)' through amazon. Received the applicance on 19th april 2016. I raised a request for installation on 19th april itself. The service req no. - [protected]. Call centre guy assured that it will take 24 business hours to install (Basicall 3 working days). It is 25th april, 5pm and no one from voltas called me till now, even after 6 working days.

Even after raising...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
A
abhigna batchu
from Vijayawada, Andhra Pradesh
Report
Copy

Customer care not responding

Address:520010
Website:www.voltas.com

We have a ac that is not working, when we tried to call to the customr care they are not responding, it is fine if they send thier men to check and resolve the problem, or is atleast if they call us we will talk to them.
thier tollfree numbers are [protected], [protected], so kindly help us and provide us any solution.
thanking you, hope our problem is resolved....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bhutan
from Darjiling, West Bengal
Report
Copy

No response from the service centre at kolkata

Address:Kolkata, West Bengal, 700031
Website:Voltas kolkata

After making enormous calls at mumbai voltas call centre and getting assurance from the receivers promising that my case is of high priority and shall be responded on urgent basis, i call them sheer ignorance and a damn attitude of the members out there. Seriously this is really on some other level where the word professionalism doesn't exist at all, wonder how they operate in such fashion, i appeal the higher authorities to peep into their...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
O
Oswin
from Bangalore, Karnataka
Report
Copy

Delay in voltas split ac installation

Address:560017

I purchased voltas 185 cy 1.5 ton split ac through amazon last week. As per their guidance i lodged for installation and demo service request on voltas at 21/04/2016. The request no provided is [protected] and has been assured that request will be processed within 24 hours.

I waited till 23/04 and called customer care back, this time they told there is some technician assigned ( s.N.Engineers, contact number[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
B
Bhutan
from Darjiling, West Bengal
Report
Copy

Delay in installation and servicing

Address:Kolkata, West Bengal, 700031
Website:Voltas

The most insensitive inconsistent people are working for the voltas at kolkata where they hardly work and are lagging behind for various weak inconsiderate reasons, they take people for granted and think people are just having fun calling them up to get their work fixed.I'm fed up calling the bombay service centre to ask the kol service centre technicians to come and fix my case but it's not to my surprise anymore, it's been more than 72...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:Paschim Medinipur, West Bengal, 721301
Website:Www.greateastern.in

I had purchased one voltas 1.0 ton 125 ey(R) split ac from great eastern trading co., kharagpur on 26/01/2016.Invoice no:28/sa/1516/08351invoice date:[protected].It is a matter of great regret that from the very beginning the ac has not been working properly.I had made one complaint with the voltas customer service center, but till date the company or the seller i.E., the great eastern trading co did not take any action .My complaint no. Is-[protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Chandigarh, Chandigarh, 160047
Website:www.voltasac.com

I have purchased 1.5 ton Voltas split 3 star AC from Unique Air conditioners, No 13, Ground Floor, Sector 35 A, Chandigarh Vide bill no 590 dated 06/07/2015 and suffering from pathetic attitude of dealer as well as company since inception as first of all the dealer has sent damaged unit which was replaced with 2013 model of AC. When objected the dealer sent the 2015 model selected by us. The Ac is giving trouble since the date of purchased...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
deepakamb12
Report
Copy

Legal action for voltas window ac

Address:Ambala, Haryana, 134003
Website:Voltas window A.C

Model - 1.5t voltas 185 dy (Deluxe)
Serial no - 4011129a15f022305
Complaint no. - [protected]

I have purchased voltas window ac 1.5 ton on 22 april 2016 from dealer-arvind electronics in ambala city. And dealer has send his technician for installing the window ac, and when he opened the ac box the fresh air lid was broken from the main unit and it was seperate from the main unit, and the swing was also not working,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Rajesh.prabha10
from Palghat, Kerala
Report
Copy

No response. From voltas

Address:Chennai, Tamil Nadu, 600099
Website:Voltas

Hi,

This is to inform you that there is no response from voltas if we complaint about faults.there is no call attendance if we call for customer care, no quick service attendance, no respect to customers and more importantly personnel who does service doesn't have effeciency., services doesn't even last for a month.

We have a problem now in AC, I want voltas to send service as quick as possible.

Ph...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
V
VIJAY RVK
from Coimbatore, Tamil Nadu
Report
Copy

Split ac 1.5 t wrong price faulty installation

Address:641038
Website:vivek &Co coimbatore

Sir,
Sub: voltas 1.5t split ac purchased at vivek &co r. S. Puram, coimbatore not properly installed - excess price - complaint

I purchased voltas ac at vivek &co r. S. Puram, coimbatore on 19.04.2016 the details are as below
Voltas split ac 1.5t model 183 ly r410a
Bill no.[protected] dated 19.04.2016 viviek &co r. S. Puram coimbatore.21tamilnadu for rs.35500/-

On purchase they offered...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinod_151
from Delhi, Delhi
Report
Copy

Voltas split ac 2 ton

Address:New Delhi, Delhi, 110075
Website:voltas.com

Hi Team,

I am Vinod Maheshwari, resident of Dwarka Sector 6, New Delhi. On 6th April 2016 I have visited Electronics Desire, located in Dwarka Sector 7 for purchase of Voltage 2 Ton Split AC.

I have been shown the new latest product with Wi-fi features. I asked 5 Star rating AC, I have been told it is not in stock I can get 3 star and also shown me the power rating difference.

Based on the assurance...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manishBSL
from Delhi, Delhi
Report
Copy

Window AC unethical behaviour

Address:Gautam Buddh Nagar, Uttar Pradesh, 201310
Website:Voltas

I have a Window AC Model Voltas Vertis Pletina. I registered a complaint on 8/4/2016 regarding low cooling. after that company engg. visited my place and told that gas need to be refilled. they charged Rs 2400/- and filled the gas. After getting closed of service request, I got message that I have paid Rs 2000/-. After this i realized still low cooling problem persist. then i again called at customer care and registered complaint again. after...
Helpful
Be the first one to find this review helpful
Found this helpful?
9 Comments
Report
Copy

Recent comments about Voltas services