Voltas Complaints & Reviews

There is a problem with my AC compressor and I had complained so many time in Voltas service centre regarding this but no serious action is taken by the service team from last 15 days.Previous year a technician checking he told me that there is a problem in the compressor and the compressor will get changed as it is warranty also. He informed us that one of the technician will come and will upload the and transport it to the service centre....

Hi,

My window ac was serviced by national refrigation, shiv vihar, nera indirapuri on[protected] and charged inr 2200 with 3moths guarantee. But it is not working properly and now today[protected] it is completely shut down.

They also repaired pcb card.

We are not happy with the service by national refrigation, please do not authorize to repair the ac's of voltas.

It just simply...

There is a problem with my AC compressor and I had complained so many time in Voltas service centre regarding this but no serious action is taken by the service team from last 15 days.
After doing so much complaints one of the executive from Voltas has visited to my house and he checked the AC after checking he told me that there is a problem in the compressor and the compressor will get changed as it is warranty also. He informed...

This mail was draft to them

""""Specifically Addressing this to Kulin.
I hope you are aware how the service operation In Ahmedabad Area are working.

I suppose there is a clear supervision level installed in the work place to see if the complain received is closed or open.

Let me start jotting down the problem I faced.

1 I purchased a AC in Ahmadabad - before 4 years.
2...

Hey,

This is Kashyap, I have been using Voltas air conditioner for 10 months now.I have registered a complaint on 28th April with complaint no : [protected]. I was promised that my complaint will be resolved in a day.I was waiting and following up continuously with your customer care number but i haven't got my problem resolved.

This is not the first time ...For my first service of air conditioner they made...

I have purchased Voltas vertis air con 1.5 ton on 2012. Now the compressor is having problem and supposed to be claimed in warranty. I submitted complaint, they did come and checked the ac after 5 days. For this they charge rs 3500 for checking and transporting. More on that they responded that it will take more than 15 days to replace it. I complained and escalated but no response. The worst thing no one speaks the reality. they didnt communicate...

1. Purchased new 1.5 ton window (183 cya) from graet eastern appliances pvt ltd, rajadanga, nabapally, kolkata on 2-5-16.
2. Delivered on 4-5-16.
3. I registered for installation at your customer service (Request no [protected] dated 4-5-16).
4. Sms received for installation on 7-5-16. (Ss refricon)
5. Sms received on 5-5-16 saying rqst no [protected] cancelled. Reason - job done by third party.
6. I am...

Dear,
I purchased voltas mini magic fresh - r water dispenser. Serial no. 6210148g13f005918. I complaint many time for the regarding of water colling and fredge colling. But company technician can not resolve this issue. I have request no from voltas [protected] and [protected]. Last complaint rescheduled on 21 april 2016 but company employees can not give response on the service time. And service timing is too late and so lazy.br...

My mom has purchased five star ac arround 3 years back. We have registered a service request no.[protected] on 25 april from shainaiz mob no. [protected]

First of all i requested him to come at morning 10-11 so that i can attend to his queries but he didnt pay heed so i refused to accept service.

All of sudden he called me at 1.15 pm as the ac was creating problem i accepted. My nephew was their and over the phone...

I purchased voltas air cooler P28M on 16th April 2016 from venus electronics Trichy. Within 2 days the air flow motor has failed and cooler is working. After 10 days a technician attended and said the motor is to be replaced. Even after 2 weeks the fault is not rectified. considering the brand image I preferred voltas. But the service is very worst. What is the use of repairing the item after the summer.

I strongly recommend...

In March I bought a Voltas 1.5 ton split AC. I hardly used it 2-3 times in a span of 2 weeks and it stopped working. On 12th April I logged a complaint with Voltas customer care. Complaint number is [protected]. Till date the issue has not been resolved despite 7-8 reminders. No engineer has turned up to fix the issue. I also raised the issue on facebook. Each time I get a standard answer that we will update you soon but there is no response....

Hi All

I have purchased Voltas Air cooler on 24/04/2016. It was worked only 5 days, its stopped giving cooling. we found its not taking the water. i have raised the complaint to Voltas customer care team 01/05/2016 complaint no [protected]. They have said with in 24H issue will resolve but till now(5 days ) are gone. no update on that. everyday i am calling customer care team they are telling it will resolve today.
br...

Not cooling
I purchase voltas ac in august 2015 but ac was not cooling dt. 10.04.16. I register complaint in Voltas customer care. My comp. No [protected] dt.[protected]. Technician visit on dt. 23-4-16. and told that the problem is leakage in outdoor unit and change outer coil in ac. Next day technician come to replace the coil to old coil in outer unit but i am refused to replace coil in outer unit. Technician go back without problem...

We having voltas wrac 1.5ton 183dy with invoice no skn-0157 using from last 2yrs. Now its compressor not working properly might be some fault comes in that and still compressor is in warranty,
So in that case i made call to customer care they were just put my complain in followup but i didnt get any kind of technician help or service..
Same 2-3 times i made call to customer care they were just answering that technician will...

Sir / madam,

This complaint is with respect to our voltas ac which was purchased on 17/05/2014 from sargam india electronics private ltd., j-38a, lajpat nagar ii, delhi 110024, invoice no slaj2-0565 in the name of dr. Ashwinder singh lamba, 208-d, pocket- c, sidharth extn., new delhi- 110014 for rs. 39500/-. .

In year 2014 also some problem was felt in cooling of ac the same was told to the engineer. Some how...

Voltas ac gas frequest gas leaking
I have purchased voltas inverter split ac for (42.5k). After pucrhasing its worked for 6 days only after that we are not able to use ac because of continues gas leakage.
And no buddy is there to solve my problem i really fed up with voltas no customer service when i m calling customer service no one is there to take my call no one receive my call ...Plz dnt buy voltas my request no is [protected]...

Namastey
I had bought voltas for the 1st first time and my experience us really very very bad. On 15 apr 2016 evening i bought windows ac 2 ton from sachdeva electronics jail road tilak ngr new delhi and got it installed. But AC start producing a vibrating sound n then on suggestions of voltas technician i got it re installed but the problem still persists. Total 5 technicians n installation engg visited my place in last week and...

My complaint number : [protected] dated 26.04.2016.

Till date technician has not been arranged by your side with repeated phone calls to your toll free number [protected].

This is really very very bad service from your end, being tata company. All people tata product due to trust created by tata in the society. Please try to keep that trust....

My compliant no[protected] two persons came and they are opening window grill i will object to open it ours is 5th floor they said we can't do and they are gone. Every body come and open windows after 2 or 3 times it will be spoiled .If window is not there what they can do. Local vendor is talking too much tell them how to treat customers. I will put it consumer court. This is for your information. This is local mobile no. [protected]...

I would like to say if we are purchasing costly product around 30, 000 rs then why they are not able to provide free installation.Atleast first time installtion should be free.After that they can charge.
But if you are ready to pay installation fee.Then their service engineers have so many issues like if increase pipe line then they will charge 750/meter, insulation at 95/foot, mounting bracket charge 700+250rs. Mean except installation...