Voltas Complaints & Reviews

I have purchase a voltus ac and a voltus stabilizer 4kva 130v to 280 v (Rs. 3800) from cold point (Voltus sales & service dealer, midnapore) on 14-jun-2014. The stabilizer had 1 year warranty. 3 months ago it got disturbed (Can't stabilize voltage & input/output display is not showing). I went to the service center (Cold point). Bt they refused to repair it. Even for the free services of my ac also they could not send the technician timely....

I have purchased a Voltas all star AC on 20th Apr 2016 (Which got delivered to be on 22nd Apr by dealer) and it has shown issues from day 1.

on 24th night it stopped working completely and i have complained about it to Voltas on 26th after completely verifying that AC is not

working at all now. From 26th Apr to this date i am still suffering and there is no solution to my issue. Complaint no with Voltas is...

Dear Sir,

we purchased an Voltas AC Split from Patiala from Coolways Agencies and we start the Ac in this moth, but the AC is defected and its automatically cut off after running 4-5 mins only, we have lodged our complaint to Agency but they provided Customer care no [protected] to us, a mechanic Raman Goyal from Patiala send his persons to repair, and the checked the AC and told that its okay, we checked but it runs only for...

Dear Sir / Madam,

Greetings!!

In light of the above, I would like to bring to your notice the reluctance of your team against our complaint.

Mr. Sudhakar is the Manager in the Palakkad branch in Kerala in Voltas Ltd, his mob # is [protected]. Complaint # is [protected] dtd 10th May 2016.
Dealer "Melco the Electrical and Home World" Ottapalam, Kerala.
In spite of many calls to the...

I recently (18 apr 16 ) purchase a split 1.5 ton ac which is not working properly and against it i complaint to customer care on date 7 may 16 for the same they assure that 48 hrs your complaint will be attend and rectify but till date( 13 may 16 they will close my complaint without attend the my place. now they told same thing with new complaint no.
07 may 16 Complaint No. [protected]
aurthorised person for service- Pooja Electronics...

I had complained voltas regarding cooling and sound problem of ac.. I had complained on 22 nd april and today it's 13 the may but still my complain has not been solved.. Out of 4 complains 1 time the technical person visited and collected the fees and told me i will fix problem and visin after 2 days.. Today it's more than 15 days still technical person has not visited... I tired of complaints in voltas no response thy close complain without...

I would like to inform you that i purchased voltas split air conditioner, from pawar sales. Vadodara on 6th august 2015. I was very excited to have my first ac and started dreaming of comfort. But……i forgot to do survey market for after sales support of tata voltas.

My story starts now……

1st experience: cooling lost all of sudden on[protected]th days of installation)
2nd experience: every 15...

I contacted voltas customer care for ac installation on 30-april-2016. Through sms i received the above mentioned request number. Now it is may 11. I was promised that the service person will contact me within 24 hours. Till now dead silence. Almost summer is over, hats off to voltas for their excellent, unprecedented customer care. I will never ever purchase voltas in my entire life time. Tata cars are known for its inferior quality and...

The complaint which is registered with you since last year has not been resolved. I am very disappointed with your service and product. Its been one year your excutive came checked and made a report of gas issue whats the point of buying a new air conditioner

Today i am regretting that the day when I bought this voltas split ac the shop executive has told me that go with samsung ac but it was my bad luck.

The...

I bought Voltas 1 Ton split a/c on 07th Nov 2015 from 'Friend's Electronics' Store Thane (Invoice No. 21028).
In last 6 months it has broken down thrice with recurring problem of Gas leakage. Twice the company technician came, did some welding and filled the gas, but after few days same problem would recur. Now my a/c is not working for last 15 days, when I need it the most.

Twice I complained to Voltas Service centre...

We purchased a voltas window AC from Amazon 2 weeks ago. There was a problem with the AC and we called Amazon. They informed us that the service executive from Voltas will have to check the piece and certify that it is faulty so that Amazon can replace. We lodged a complaint with the service center and the person visited and checked the AC. He said there is a problem but will need to observe for a week more. Now since more than a week we...

I purchased an a/c. (1 ton capacity) during march 2013 from andal stores, ambasamudram, tirunelveli district, tamilnadu. It does not work - cool air is not produced - works like a fan. Complaint booked to voltas service centre, tirunelveli, tamilnadu on 25th april 2016 itself. My request no. Registered by them is [protected]. Even though i contact them through cellphone every day for the past 14 days, they respond that it would be attended...

I bought voltas ac on Saturday, I called customer care and asked for Coimbatore customer care number, they gave number. after calling several times they Said, installation process will be completed within Tuesday, I have taken leave and waiting still now, no one came here. If I call repeatedly they are saying don't disturb us. What is the solution ?...

Hi, I called up several times on toll free number and Hyderabad service center but no use and no one attended to my complaint. Constant answer i am getting from the customer care team and local service center is we will attempt to day or tomorrow, but no use. Up till today i was stent more than 5k, but issue still exists.

Here are my complaint details through mail also...

Voltas
Apr 25

to...

Hello, i called on the customer service number for our free service of my 5 star split a/c, and the swing motor of my a/c is broken. The technician came and he collected the broken part and wriiten on slip "call attended, swing motor broken and collect for voltas", it was supposed to be fixed withing 3 days as the technician and the customer care guy told me. But it didn't happen, then i again called them and they registered a complain number,...

My split ac is not working and i had requested for ac services in the voltas customer care on 08/05/2016. The customer care had taken my request and arranged a technician for the services but the technician altaf had called me on 09/05/2016 around 10:30 am ist and said he will not be able to come as per the customer timing and if required i can complain against them and they do not care it doesnt make them a difference and will come only...

Hi,

I have requested for voltas 1.5ton 5star 185jy AC installation at my hometown nellore. The installation person visited my place kept a hole and joined the wires and left the place without testing for 2mins and without any demo. When my parents asked the same, they said they were supposed to connect the wires and leave the place. It is not their job to test and explain the remote control options. They were very busy in...

I have requested for first service for my New AC through request no [protected] on 9th Apr-16 but no one visited my flat for the same. Again called your customer care on 16th April and they raised another request #[protected] but no visited my flat on that call also. After getting frustrated I was again called your customer care on 21st & 23rd April against request No's. [protected] & [protected] but these times results are same, neither...

A complaint was lodged on 26th of april 2016, and no necessary action was taken till now, no calls and no one attended the issue. Your cse executive promises everyday, that the technician would visit by eod, and no one did since 14 days. Air cooler under warranty, and having the same issue, you guys didn't even bother to look into the matter.
Purchase dated: 25-04-16
Complaint lodged: 26-04-16...

Request no - [protected]

A complaint was lodged on 1st of may, and no necessary action was taken till now, no calls and no one attended the issue. Your cse executive promises everyday, that the technician would visit by eod, and no one did since 9 days. 2 air coolers not even a month old, both are under warranty, and having the same issue, you guys didn't even bother to look into the matter.

Horrible experience...