Voltas Complaints & Reviews

Hello,
My name is prateek and i owe 2 air conditioners from voltas however i have been requested twice for the servicing of my ac and the appointment has also been booked twice however nobody has turned up and i have wasted my 2 days for you guys sitting home doing nothing and when the engineer called his timing is for 3'o clock and nobody appeared and he was very rude,
The people with whome i had word there name is Rajesh,...

I've purchased 1.2ton voltas ac 153cy from snapdeal and installed in my house on 24-mar-15 through voltas installation team..

For the past 1 week i'm not able to run my ac due to frequent tripping of mcb within a minute of ac start up (I've encountered this issue within a week of installation). I've tried replacing the mcb but no good. Then after investigation with my electrician i've found that all my earthing wire in my house...

I have an issue with my a.c. that it is not cooling and it's remote is also behaving abnormally and it requires it's first wet service.
I got this AC installed last year, it is still in warranty period.
I logged a case via customer care toll free no. [protected] for this issue and got a case no. [protected] and got a message for technician visit for 3rd April, then it was postponed to 4th April. While doing followup on call...

My registered mobile number is [protected].my AC got repaired in last December.since then I have been registering complaints but nobody fixed it.finally they said the compressor has gone.though it was within the warranty period, they asked me to pay 3500.even I agreed for it.it's been months now, no one came to repair.is this the way ur customers are treated?kindly fix it asap...

I had bought one tata voltas ac from snapdeal on 25th march 2016.My request number is [protected].According to the company policy ac should have been installed within 48 working hours.Till date i am calling customer care for its installation only to get false assurance from the customer care executives..They are treating the customers as if they are showing a mercy .The worst service i have seen in my life.Its really a mistake to buy tata...

Hi,

I had bought a voltas split ac just 7 months back from sargam electronics lajpat nagar, delhi.

This is ac was found to be damaged by manufacturer as per the voltas service guy.

It's been over 1 week that i have been struggling to get attention from voltas.

They have been sending people who replace the faulty parts with new one.

The ac is now fitted with so...

Hello,

I have purchased voltas ac on 5/4/2015. They offered me two free services in a year. Few months back i have requested for 1st free services but no response get it from there, now again i have requested for free services on 31/03/2016 but no one came till date. I know few technician from voltas only and they have mentioned as nobody will turn up because its free service. Once you start paying then only they will do....

Purchased voltas windows ac from snapdeal. Received product with broken part. Refund or product return rejected by snapdeal and voltas both. Requested voltas to get the installation done but no response received hence got it done by calling 3rd party from market. Now when 1st free service is due no response from voltas service center. Customer care guys only read the scripts of sorry and thank you. Service center is telling today, tomorrow...

Today at 1:22 pm
Voltas window ac-
Sir, this is also a hopeless ac. I purchased voltas window ac on 31 march, 2014. After 7 days of purchase, window panel was replaced, similarly front electronic device was replaced after two months. Amc for the product was carried out, during 2015, water waste pipe was broken and replaced after chasing the company. In march 2016, the ac went into coma, since gas leaked. The company service...

I have purchased voltas a.C in 17/02/2015.I called customer care for 2nd free service. They sent on 16th feb2016, the unskilled technician broke lock of a.C.And carlessly try to fix it and told me that, it is company's mistake they will replace the part within 7 days. After 2 days sms coming that yr case.Is solved.I was surprised
A nd when i complin again to customer care on 7/03/2016 they give me another case no:[protected]and said...

I bought my voltas ac online. On delivery i raised an installation request with voltas. They have a resolution period of max 24 hours.
It's been 5 days but no action has been taken yet.
I have called the customer care multiple times. All i here is that my request is put on priority and technician will call in few hours.
I have called their various helpline numbers but no use.
I was not expecting such a bad service...

Hi,
I have purchased a Voltas 185 EY(S) Executive S Split AC (1.5 Ton, 5 Star Rating, Silver) on 27th April 2016, and have raised a request with Voltas on 28th April to mount this in my room. As per their standard the SLA is 24 working hours and I have waited till that time but no one came to install the AC. I have called the customer care, and they have assured that someone will be coming on next day. No one came, and I have called...

I bought a brand new AC on 26 march 2016. But after installation its compressor came out to be faulty. I lodged a complaint with customer care (complaint no-[protected]). The company guys came and said that the ODU has to be replaced. It has been a week since then but I could not get my ODU replaced. What is this? U have such low quality product that the brand new AC is not working. The dealer is also not interested in replacing my AC. br...

I had bought one Tata Volta window AC from Snapdeal and requested for its installation on 25th March 2016.My request number is [protected].According to the company policy Ac should have been installed within 48 working hours.Till date i am calling customer care for its installation only to get false assurance from the customer care executives..They are treating the customers as if they are showing a mercy .The worst service i have seen in...

I Purchased Voltas invertor ac from Nilambur Showroom, then before finish warranty it got complaint, then I informed Nilambur Voltas service Center, and they address the issue after one month, then they informed to wait, right now is almost 2 month again they are telling to wait, now warranty finished, they are not resolving to issue, please help me to get solve the issue....

1. I purchased 01x voltas 2 ton air conditioner 3*split air conditioner on 26/03/2015 from hiyer cool systems, domalguda, hyderabad (Hereafter referred to as dealer), who as per their invoice categorically claim to be “authorized dealer of all air conditioners”. The dealer despite repeated requests failed to make the said acs functional as they employed novice technicians for pecuniary financial gains and not the technicians of voltas...

I purchased AC on 30/12/15 from sharptronics showroom. Now AC is not working and my complaint no is [protected] dated 23/03/16. It is showing some error code E5.yesterday one technician came & telling that very big problem is there in AC.l am very confused that 3 months only over now . I dont know what we have to do.still the problem is not yet resolved. Showroom people also talking very rudely. They are not responding properly. Pls give...

Dear team,

I purchased two acs from neha electronics noida for voltas company. They said, company is running with complete warranty of 5 years.

When i wrote customer care people for confirmation of warranty:

Dear sir/madam,

We have registered already your product. Your customer id number is [protected]. For future references, please provide the customer id or your registered contact...

Dear sir, madam.
My name is kallem rakesh my invoice no, is dsnr/15/21874
I purcahsed voltas cooler at dnr bajaj electronics. But its not working[protected] i registered my complaint on[protected]compalint no. Is [protected].
So many times i contacted customer care till today[protected] no one is came to resolve my problem.
Kindly take action against this.

My address: 3-2-622
Kachiguda chappal...

I have bought 3 ACs online and waited for 3 weeks for installation. Finally when I called your customer care I was allotted a request no;:[protected]. I have been getting calls from different people talking rudely and asking for the address, whereas I had taken lot of effort in explaining my address while registering the request.
Your installation team guys are shouting at me that they have not been given the address but only my phone...