Voltas Complaints & Reviews

Last year in the month of june, i have purchased a split air conditioner (The biggest blunder i have made) and later reinstalled at my new flat at barisha sakherbazar, kolkata-700008. This is the fourth air conditioner, though the first of voltas make, i have purchased in my life and i had a bitter & never to forget experience with the service till date with this latest one. The services so far have been rendered by your outsourced agency,...

I have purched one 1.5 tons voltas split ac from m/s great eastern trading co.21 hemanta basu sarani, kolkata-700001. i have purched it about six month ago.but it is giving trouble from begining of purchase. some times it is not cooling, some times it is not functining remote and recently water is overflowing from front side.so we can not operate the ac.After complaing no customer care or their authorised service centre respond properly or...

I had purchased 2 inverter ac from naresh trading company sector 1 bhilai on 25/04/2015.But cooling is not working properly.So many comlaints logged.
Probles are--
1)showing f 1 error and not cooling.
2)showing f 3 error and not cooling.
3)after connecting stabiliser(150-280 range) above problems are as it is.
4)voltas complain no [protected] is not working so comlain to local service center but no response...

A request was posted for voltas window ac service on 23rd march 2016 and the service man came on 25 march 2016.he did servicing of AC but it was not proper and took 350Rs reciept no. 5515. the problem he mentioned that there is no cooling in AC in short gas problem and said another technition will come but no technition came till 3 to 4 days. i called once again in customer care and the technition didnt came for 3 to 4 days then i called...

May be I did the biggest mistake to take the voltas 1.5 ton 5 star window AC over likes of LG..no one turned up to install the AC even after 4 days of delivery.Delivery TAT given was 48 hrs max added to multiple commitments, today 7 pm t being 1. The toll free no is just for heck .Croma retail same corporate concern reverts saying delay is from Voltas's end & washed off the hand ..pathetic..note my request no. [protected]. Service request...

I have voltas split ac which is purchased last year on 5th of may, , , on the mane of manoj sahu, , , , my complaint number is [protected], , , after requesting for ac services till 4 day no one responding after that i have put the request again and i spoken will mr. ali, miss amulya and miss heena and fourth person also but i forget his name every one so rude on call, , , after putting request 5-6th time 2 persons ([protected] jashish ) visit...

I had given my ac for servicing as there was gas leakage. The technician informed me that it would take 3 days for which I agreed. Today it is 1 week. Add to it after 3 days I kept calling to check the status and also informed them that there is a senior citizen in the house with high BP problem and requires the ac cause of the heat. The technician came yesterday kept d ac at home and said would come back to fix it and did not not. When I...

I buy a new Voltas AC from on December 2015. But it was not working properly, it have some cooling & sound problem I raised request to the customer care two times. CC executives are assuring me that they will solve my problem within 24 hours, but after every 24 hours I received sms that my complain is cancelled & the reason is customer not responding. No one even the technician not called or visited my place to repair it, so how they can...

I lodge a complain in voltas customer care no [protected] for my ac service after 3 days they send there man for service they checked my ac and told me that sir we checked your ac and there is gas problem in it. tomorrow someone will come from our company and fill gas in your ac. you give us 400 rs as a service charge. i denied to give money to him and i said that i will pay your service charge and gas charges both who will come tomorrow....

Hi team,

This is in reference to the request no. [protected] which was raised on 15/04/2016 for the free service of my voltas 1.5 ton windows ac which i purchased in sep 2015. I was told by your executive at the time of this request that the technician will visit at my place on 16th april. Since no one came to my home, i called back on monday for the update. The guy said he is sending them notice to work on it on priority...

I m sorry to inform u that even after repeated complaints, no technician from Voltas came for service. I regret to say that no free service is provided during the stipulated period. The seller, Jimmee Furniture doesn't cooperate with me in this regard. I have lodged complaints at ur customer care twice . My last comp. No . was [protected]. Now 72 hrs.elapsed without any service for my Ac(3 star 1.5 tonnes)...

Sir,

I am writing to express my displeasure over voltas ac, a tata product. Tata is considered a world class group. But is it world class?

I had bought a voltas ac model 183dy 1.5 ton windows ac, on 28.04.2015. The ac was working well and i availed my first service in 2015 and then second service 6th mapril, 2016.
After 2nd service of the ac i started to observe that the ac is not cooling properly and...

Sir,
My name is ayan chanda. Last year at the month of may i brought voltas 185zya split ac. At the time of brought the product sellsman told me that we'll get two free services and i also saw this free services warrenty on the box of ac machine. So this year on this month i called your customer care. They took my servicing request & send a service request number to my phone. This request number is [protected] and the appointment...

I purchased a Voltas 1.5 Ton Split A/C on 15/04/2015 from Flipkart. My A/C was working fine in the previous Summer season. I started using my A/C again just a few days back due to hot weather and my A/C was not cooling like it used to so I contacted the Voltas Customer Care for scheduling a customer support executive visit to my house. They told me that my A/C is leaking Gas and there might be a possibility to replace the condenser of the...

I had requested voltas for paid service request, I received request number - [protected] and was told during call that we will arrange a visit today itself as it was requested that it's very urgent beca(use there is water lickage as well) but I received the message that engineer will visit in two days. Even after two days there was no communication from voltas. When I called voltas customer service people, they rescheduled the visit and was...

The date of purchase was 5th Feb, 2016 . The registered mobile number in Voltas portal is [protected].

Customer Name: Ashimendra Narayan Chakraborty
Age: 80+

Complaint : I purchased a 1 tonne Voltas AC from Great Eastern Trading Co. Asansol on 5th Feb, 2016. After installation, it did not function properly even one day. I have complained and requested a replacement of the product by calling the customer...

Regarding the purchase of voltas ac 1.5 ton 5 star 185jy on april 28, 2015. Since the purchase date, there has been 20 complaints with voltas service center still the product has not been working properly. The issue remain persistent. Voltas is taking it very casually, no serious assistance has been provided, complaints after complaints, and visit after visit. They have not been able to provide the resolution yet. I am extremely frustrated...

Its been 5 days that I've called the customer support for claiming my free ac service..although my scheduled visit was due on 18-04-16 yet nobody showed up from their side uptil now neither have i received any call or any sort of message from their side. I've called them like thousand of times..yet i am waiting my ac to be serviced. My request number is [protected]. And one thing is sure that i am never gonna install any voltas appliance...

To the managing director voltas ltd subject: requesting for replacement of window ac 1.5 ton dear sir i would like to bring a problem to your kind attention that i am facing a major problem in newly purchased window ac for non cooling since the date of purchasing. I had bought a window ac 1.5 ton.

We have purchased voltas 1.5 ton 5 star ac from you. We have installed the same on 20th march 2016, with the help of my brother...

This is regarding the very unprofessional behavior of Voltas customer care.
on 4th of march is raised request for the installation of newly purchased ac in the Voltas customer care and on the same day one of the engineer visited and did the installation of the AC. After completion of the installation i noticed that AC was not aligned properly and was slightly tilted. i asked the engineer to rectify it then he said that roof and wall...