Voltas Complaints & Reviews

Address: Manju niwas collage Chowk Madhepura Bihar Pin 852113

I have a Voltas window ac that is not cooling properly and the fan is not blowing air!

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Address: Dale nagar road by pass pukhrayan

I have already reviewed complaint 20 times and only 5 times the technician visited but could not resolve the issue.
It’s been 4 months I have bought the product and I am facing so much trouble. Is this the way to provide service.
I even asked to replace the product but they refused clearly.
I am not sure how to resolve the next step I can do is complaint at consumer forum as Volta’s has not resolved my issues

Sep 30, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2021

Voltas Customer Care's response Dear Priyanshi,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Srinagar Jammu and kashmir 190012 Contact no: 9596799678

I raised complaints with ref [protected] and [protected] but they were not addressed. The request was rescheduled many times without any reason and without even contacting me. Finally a technician was assigned but never visited the site and till now i never heard from them. This is first time that any company is so casual about a complaint. Hope the company GET WELL SOON especially the service section.
Hope u will act at least for UR company as i have got my issue resolved somehow

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Address: Rajokri

I have purchased Voltas Air Conditioner(1.5 Ton -5 star)_ on 08th july -2021, from New zone Computer Trade( Dwarka-Delhi) wide Bill no.NZ-2021/214, after purchase of 7 Days i have faced problem with my Air Conditioner -Water Leakage and electric shock, i have complained to customer care more times, one of the executive has come for repair but after repaired that faced same problem within 2 days, after continuously follow up with Voltas Customer care he is not responding my calls, please do the needful and Refund my amount or replace this Damage Air Conditioner.

Regards
Kuldeep
M: [protected]
Add: Rajokri, Delhi-110038

+1 photos

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2021

Voltas Customer Care's response Dear Kuldeep,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Aug 27, 2021

Updated by kuldeepverma007 Complain no. is [protected].
Contact no. [protected]
Address.. house no 19, harijan basti near rajokri bus stand, new delhi-110038
Please resolve my problem on priority basis

Verified Support

Aug 30, 2021

Voltas Customer Care's response Dear Kuldeep,

Thank you for sharing the details. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Aug 31, 2021

Updated by kuldeepverma007 Still awaiting from your response, not received any call or solution from voltas, I am totally fed up from this, requested to you please resolve my issue on priority basis..

Verified Support

Sep 03, 2021

Voltas Customer Care's response Dear Kuldeep,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

Sep 04, 2021

Updated by kuldeepverma007 [protected]
[protected]
Please call on my no. Any time
And resolve my problem on priority basis.

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Address: RC-944, Prakash Nagar, Khora Colony, Ghaziabad-201309

After service AC is not working properly even a month which shows that technicians are not doing their job properly. Due to which customer and company both suffered.

+1 photos

Sep 26, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

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Aug 26, 2021

Voltas Customer Care's response Dear Customer(psriram63),

We have re-escalated your concern to our team. Request your patience in the interim.

Regards,
Voltas Online Team

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V

Vandna Sumit Gupta

Oct 25, 2021

As voltas is a trusted brand in India, likewise we also trusted the volats and purchased 2 split ACs recently as per attached invoice, but out of which1 ac of 1.5 ton (VOLTAS AC 183 VCZQ 3 star inverter 1.5 T SPL 4552886A21GF07800) is not working and showing error in temperature and temperature is fluctuating automatically. We have done many complaints and so many follow ups from voltas customer care as well as Vijay sales from where we purchased this new AC. but no one is taking care of the same. We urgently need replacement of our new AC as it didn't work for a single day after installation.

Vandna Gupta
[protected]

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Voltas Customer Care's response, Oct 26, 2021

Verified Support

Dear Vandna,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Majra Dehradun

Water tank alarm turns on even if tank is full due to which pump stops

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I purchase Voltas split AC on 07/06/2021 after 2 month I face water likege problem from indoor unit...when I complain technician come and see...after cheching he Sayed the inner part of ac was broken and I wiil be change and repair...but now I don't want to repair my ac...I want replacement or total refund...please do the same immediately..my contact nmbr is[protected]

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Address: 802, tower B-2, Unitech unihomes Sector-117, Noida, Sector 117 Noida

Dear Sir,
This is in reference to the REMINDER of the trailing email given below, please find enclosed herewith the 2 Nos. Voltas authorized periodic/preventative service Bills, for your reference wherein I paid Rs. 590 + Rs. 590 = Rs 1180/- at every service. At the first time, the service was carried out on dated 14/03/2021, which was very-very unsatisfactorily, as within month again less cooling issues & other issues like DF error,...

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Address: Ward no.05, near aastha shadi ghar, pratappur road, godhanpur, ambikapur, surguja, chhattisgarh-497001

My split ac is showing error EL OC Please solve this issue as soon as possible.

Thank you

Mo. [protected]

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Address: 802, tower B-2, Unitech unihomes Sector-117, Noida, Sector 117 Noida

Dear Sir,
Please find enclosed herewith the 2 Nos. Voltas authorized periodic/preventative service Bills, for your reference wherein I paid Rs. 590 + Rs. 590 = Rs 1180/- at every service. At the first time, the service was carried out on dated 14/03/2021, which was very-very unsatisfactorily, as within month again less cooling issues & other issues like DF error, icing, noise, etc., had been observed. But due to covid issue lock-down,...

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I have purchased a new voltas split AC 2 months before... But now there is noisy sound coming from the front end of the AC. It seems that there is a problem in fan blades which are not working properly... Kindly resolve the issue as soon as possible...

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I had registered complain for window ac not cooling on 18/8/21. My complain number is [protected]. I got sms that technician will visit on 18th evening. But no one came nor did anyone call. I again called customer care on 19th. They gave me number of centre in my area to contact. The person who picked up the phone keeps saying I will send someone.. Till now no one has come. Very disappointed in the response. It would have been better if I had called a local technician. at least my problem would have been resolved immediately.

Oct 2, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Voltas Customer Care's response Dear Neeti,

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Aug 31, 2021

Voltas Customer Care's response Dear Neeti,

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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Address: Indian Oil petrol pump COCO Jungpura, opp CGO complex, link road, Jungpura

Complaint regarding non functioning Voltas AC was registered on 17.08.21. Request No [protected] assigned to Engg Bittu, Phn [protected]. Share 5570 if satisfied or 1557 i[censored]nsatisfied. For help call [protected]. - Voltas
Yesterday one technician visited and reported the issue of gas refill and assured to visit again, but till now no one has visited. In such hot days and at official premises, it is very difficult to live without AC. Voltas customer care service is pathetic. No resolution of complaint till now.

Oct 18, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 21, 2021

Voltas Customer Care's response Dear Customer(COCO Jungpura),

Thanks for voicing your concern. We are sharing your concern with our branch team and they will call you within 24hrs and resolve your issues as per govt guideline based on defined zone.

Regards,
Voltas Online Team

Verified Support

Aug 31, 2021

Voltas Customer Care's response Dear Customer(COCO Jungpura),

Our team tried to contact you but was unable to reach you. Furthermore, we request you to provide an alternate number along with suitable timings so that we can assist you further.

Regards,
Voltas Online Team

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Address: Trinity Sales, sector 10, Noida

I had purchased one Voltas split ac I the year 2019 from sector 10 Noida. Now it's not cooling. On inspection, it's learnt that that split ac has developed problem in its compressor unit. Please got it checked. Mobile no [protected].

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I called on Voltas free toll number [protected] check the non- functioning of my voltas ac. The person was sent on[protected] and as per his advice we got it refilled him. He took Rs 3500 saying that the bill with 3 months warranty will be sent through e mail. But so are no bill /warranty was sent to me. When I called the toll free number again yesterday there was incorteous response from them that I would receive the same though WhatsApp. When I contacted the person today he said that right then he preparing the bill.
But so far no bill or warranty was received by me.
Please, look into the matter and send me the bill with warranty as promised.

A V Ramana Murthy
[protected]

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Address: Village Hirnot Post Sarawa district Bulandshahar

Dear Voltas team,

Issue is that we have purchased AC before 1 and half year. After service by the technical engineer AC not cooling properly. On 16 degree temperature it is like as 30 degree temperature. We have complaint many time. But no response by Voltas. Very cheap service and very cheap ac. Please don't buy this ac.

Thanks
Anuj Gupta
[protected]

Sep 24, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Aug 17, 2021

Updated by Anuj Guptaji Please update

Verified Support

Aug 19, 2021

Voltas Customer Care's response Dear Anuj,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

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Address: Palwal

My AC is not working properly. I have raised the complaint on the portal, engineers called me 4 times but nobody turn back and status changed to cancelled. I have tried to follow up with their email but there also no one responding. Not sure what kind of services you are providing and how managing the complaints but for sure my next AC would not be voltas as all.

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Address: 5/2, P&T Cololny, Sector-1, Raj Nagar, Near Hint Chowk,Ghaziabad-20102

Water dripping inside the room from Ac Vent.

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Address: Sundakamuthur

After my first service done by the engineer it is not working properly.. lamp light issues..remote issues

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I purchase new Voltas split A. C 1.5 ton. After 10 days my A. C not cooling properly. I complaint many times. One your service engineer came and said that gas issue gas is low next day the gas team and say gas is ok but it not properly install. Next day i got message that your complaint solve on phone. Then I complaint again one your service person came and again say that gas is low. I don't understand whats going on.

Sep 21, 2021

Complaint marked as Resolved

Voltas customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2021

Voltas Customer Care's response Dear Kailash,

We are sorry for the experience you had. We request you to kindly share your complaint number or registered contact number along with the area pin code at fb.com/msg/MyVoltas so that we can assist you further.

Regards,
Voltas Online Team

Voltas Complaints & Reviews

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Voltas reviews & complaints page 36

Window AC

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AC not working

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Registered complaint about refrigerator was not addressed

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Air conditioner

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Poor service and not attending in time

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Voltas cooler

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Replacement of my ac

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REMINDER TO A VERY SERIOUS COMPLAINT AGAINST VOLTAS AUTHORIZED SERVICE PROCEDURES: Voltas : 21081920419 : : Request Booked again &

I'm complaining about AC

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Voltas AC Authorized service not satisfactorily as commitment by authorized service centres

Noisy air in front end of voltas split AC

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Window ac unit

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Unattended pending Voltas AC complaint

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Voltas split ac

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Bill with warranty not sent

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Ac not working properly after service

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AC not working

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Water dripping from AC vent

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AC - First Service: Issues

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New A. C. Compliment.

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