Voltas Complaints & Reviews

Sir
I amrik singh purchase AC of Volta's in 20.06.2020 l opt for IST AC service in the month of April . Your executive Nikhil chowdhary servicing the air conditioner but after that AC is not working properly . Now I again lodge complain to toll free no your executive surjit Singh Rs Pura region confirm me visit and service the AC on Saturday 27.08 .2021 but not visit on that date . They call me Monday today and asking for fee of rs 500/ paid then service of AC intimated they also use harass and abusive language while talking to me
I am your customer from last 6 year using your product since2015 it is my second AC product from your company and I have no issue before this but this time your executive at Rs Pura are not professional they demanding money without checking and visiting for service and not properly service the AC as it is free service by company .

I hope you will look up the issuse and resolve as early as possible . So I will not require to looking for another forum .I will be highly thankful to you for your necessary action

I have a Voltas window ac that is not cooling properly and the fan is not blowing air!

I have already reviewed complaint 20 times and only 5 times the technician visited but could not resolve the issue.
It’s been 4 months I have bought the product and I am facing so much trouble. Is this the way to provide service.
I even asked to replace the product but they refused clearly.
I am not sure how to resolve the next step I can do is complaint at consumer forum as Volta’s has not resolved my issues

I raised complaints with ref [protected] and [protected] but they were not addressed. The request was rescheduled many times without any reason and without even contacting me. Finally a technician was assigned but never visited the site and till now i never heard from them. This is first time that any company is so casual about a complaint. Hope the company GET WELL SOON especially the service section.
Hope u will act at least for UR company as i have got my issue resolved somehow

I have purchased Voltas Air Conditioner(1.5 Ton -5 star)_ on 08th july -2021, from New zone Computer Trade( Dwarka-Delhi) wide Bill no.NZ-2021/214, after purchase of 7 Days i have faced problem with my Air Conditioner -Water Leakage and electric shock, i have complained to customer care more times, one of the executive has come for repair but after repaired that faced same problem within 2 days, after continuously follow up with Voltas Customer care he is not responding my calls, please do the needful and Refund my amount or replace this Damage Air Conditioner.

Regards
Kuldeep
M: [protected]
Add: Rajokri, Delhi-110038

After service AC is not working properly even a month which shows that technicians are not doing their job properly. Due to which customer and company both suffered.

Water tank alarm turns on even if tank is full due to which pump stops

I purchase Voltas split AC on 07/06/2021 after 2 month I face water likege problem from indoor unit...when I complain technician come and see...after cheching he Sayed the inner part of ac was broken and I wiil be change and repair...but now I don't want to repair my ac...I want replacement or total refund...please do the same immediately..my contact nmbr is[protected]

Dear Sir,
This is in reference to the REMINDER of the trailing email given below, please find enclosed herewith the 2 Nos. Voltas authorized periodic/preventative service Bills, for your reference wherein I paid Rs. 590 + Rs. 590 = Rs 1180/- at every service. At the first time, the service was carried out on dated 14/03/2021, which was very-very unsatisfactorily, as within month again less cooling issues & other issues like DF error,...

My split ac is showing error EL OC Please solve this issue as soon as possible.

Thank you

Mo. [protected]

Dear Sir,
Please find enclosed herewith the 2 Nos. Voltas authorized periodic/preventative service Bills, for your reference wherein I paid Rs. 590 + Rs. 590 = Rs 1180/- at every service. At the first time, the service was carried out on dated 14/03/2021, which was very-very unsatisfactorily, as within month again less cooling issues & other issues like DF error, icing, noise, etc., had been observed. But due to covid issue lock-down,...

I have purchased a new voltas split AC 2 months before... But now there is noisy sound coming from the front end of the AC. It seems that there is a problem in fan blades which are not working properly... Kindly resolve the issue as soon as possible...

I had registered complain for window ac not cooling on 18/8/21. My complain number is [protected]. I got sms that technician will visit on 18th evening. But no one came nor did anyone call. I again called customer care on 19th. They gave me number of centre in my area to contact. The person who picked up the phone keeps saying I will send someone.. Till now no one has come. Very disappointed in the response. It would have been better if I had called a local technician. at least my problem would have been resolved immediately.

Complaint regarding non functioning Voltas AC was registered on 17.08.21. Request No [protected] assigned to Engg Bittu, Phn [protected]. Share 5570 if satisfied or 1557 i[censored]nsatisfied. For help call [protected]. - Voltas
Yesterday one technician visited and reported the issue of gas refill and assured to visit again, but till now no one has visited. In such hot days and at official premises, it is very difficult to live without AC. Voltas customer care service is pathetic. No resolution of complaint till now.

I had purchased one Voltas split ac I the year 2019 from sector 10 Noida. Now it's not cooling. On inspection, it's learnt that that split ac has developed problem in its compressor unit. Please got it checked. Mobile no [protected].

I called on Voltas free toll number [protected] check the non- functioning of my voltas ac. The person was sent on[protected] and as per his advice we got it refilled him. He took Rs 3500 saying that the bill with 3 months warranty will be sent through e mail. But so are no bill /warranty was sent to me. When I called the toll free number again yesterday there was incorteous response from them that I would receive the same though WhatsApp. When I contacted the person today he said that right then he preparing the bill.
But so far no bill or warranty was received by me.
Please, look into the matter and send me the bill with warranty as promised.

A V Ramana Murthy
[protected]

Dear Voltas team,

Issue is that we have purchased AC before 1 and half year. After service by the technical engineer AC not cooling properly. On 16 degree temperature it is like as 30 degree temperature. We have complaint many time. But no response by Voltas. Very cheap service and very cheap ac. Please don't buy this ac.

Thanks
Anuj Gupta
[protected]

My AC is not working properly. I have raised the complaint on the portal, engineers called me 4 times but nobody turn back and status changed to cancelled. I have tried to follow up with their email but there also no one responding. Not sure what kind of services you are providing and how managing the complaints but for sure my next AC would not be voltas as all.

Water dripping inside the room from Ac Vent.

After my first service done by the engineer it is not working properly.. lamp light issues..remote issues